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  • Alcatel-Lucent OmniTouch My Teamwork 6.0 and

    OmniTouch Automated Message Delivery System Technical Release Notes R6.1.000.102.a (ACS 8.1.0b5225) Release R 6.1.000.102.a ACS 8.1.0b5225 Revised Edition 03 26 July 2010 Summary Release 6.1 of Alcatel-Lucent OmniTouch MyTeamwork

    Conferencing and Collaboration software

    Technical Communication TC1327 Ed 03

  • OmniTouch MyTeamwork, Technical Release Note R6.1.000.102.a Edition 03 Page 2

    Disclaimer This documentation is provided for reference purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, this documentation is provided as is without any warranty whatsoever and to the maximum extent permitted. In the interest of continued product development, Alcatel-Lucent reserves the right to make improvements to this manual and the products it describes at any time without notice or obligation. Copyright Copyright 2007-2008 by Alcatel-Lucent. Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder. Distribution of the work or derivative of the work in any standard (paper) book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder. List of Trademarks Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries. Pentium is a registered trademark of Intel Corporation. Linux is a registered trademark of Linus Torvalds. Red Hat is a registered trademark of Red Hat, Inc. in the United States and other countries. Lotus and Lotus Notes are registered trademarks of Lotus Development Corporation. Netscape is a registered trademark of Netscape Communications Corporation in the United States and other countries. Sun is a registered trademark of Sun Microsystems. Macintosh is a registered trademark of Apple Computer, Inc. Apache is a registered trademark of The Apache Software Foundation. Citrix is a registered trademark of Citrix Systems, Inc. FLEXlm is a registered trademark of Macrovision Corporation. Sybase is a registered trademark of SYBASE, Inc. All other trademarks and copyrights referred to are the property of their respective owners.

    Technical Communication TC1327 Copyright 2007-2008 by Alcatel-Lucent, All rights reserved

  • OmniTouch MyTeamwork, Technical Release Note R6.1.000.102.a Edition 03 Page 3

    TABLE OF CONTENTS

    1 - WHATS NEW ? 6

    1.1 - GET TECHNICAL DOCUMENTATION AND LATEST SOFTWARE RELEASE 7 1.2 - LICENSING 9 1.3 - TRAINING AND CERTIFICATION 9 1.4 - TRY-AND-BUY 9 1.5 - HARDWARE CONFIGURATION MINIMUM REQUIREMENT 9 1.6 - NEW FEATURES COMING WITH THE ACS 8.1 VERSION 10

    1.6.1 - Language Support 10 1.6.2 - Embedded Operating System (documents conversion) 10 1.6.3 - Supported Desktop OS and Browsers 10 1.6.4 - New Video features 10

    1.6.4.1 - Remote Audio Mixing with Radvision Video MCU 10 1.6.4.2 - Client Profiles 10 1.6.4.3 - Video for Anonymous Users 11 1.6.4.4 - Secondary Video MCU 11 1.6.4.5 - Real-time Audio/Video Client Statistics 12

    1.6.5 - QOS Support 12 1.6.6 - Conference Recording Email Notification 13 1.6.7 - Offline IM Support 13 1.6.8 - Web Client Sign-In Notifications and Messaging 14

    1.6.8.1 - End User License Agreement (EULA) 14 1.6.8.2 - System Notifications 14 1.6.8.3 - Whats New notification 14

    1.6.9 - Conference Options 14 1.6.9.1 - Enable Press 1 to Join by Default 14 1.6.9.2 - Public Session 14 1.6.9.3 - RSS Stream Support 15

    1.6.10 - Web Client Enhancements 15 1.6.10.1 - Download Recorded Audio / Web Presentation 15 1.6.10.2 - Disabled control notifications 15 1.6.10.3 - Set registered phone in conference / session window 15

    1.6.11 - Directory Integration Enhancements 16 1.6.11.1 - Directory attribute to allow / disallow access to My Teamwork 16 1.6.11.2 - Auto-provision phone number 16

    1.6.12 - AMDS 16 1.6.13 - Miscellaneous Administration Enhancements 17

    1.6.13.1 - Disable Custom Access Codes 17 1.6.13.2 - Call Data Capture 17 1.6.13.3 - Enhanced CDR Query 17

    1.7 - WHATS NEW IN THIS ACS 8.1 BUILD 5225 17 1.7.1 - Support for Radvision Scopia Elite 17 1.7.2 - Microsoft Office Communicator Federation for IM and Presence 18 1.7.3 - Outlook scheduling add-In 18 1.7.4 - Restricted Features in this build 5225 21

    2 - THINGS YOU NEED TO KNOW 22 2.1 - HARDWARE AND SOFTWARE REQUIREMENTS 22 2.2 - SOFTWARE LOCKS OMNIPCX SIDE 22 2.3 - LICENSING AND DOCUMENT CONVERSION VIRTUAL MACHINE 22 2.4 - UPDATE FROM PRIOR ACS 6.X OR 7.X RELEASES TO ACS 8.1 23 2.5 - UPGRADE YOUR SERVER FROM ACS 7.1.4B4520 TO ACS 8.1.0B5225 23 2.6 - UPDATE FROM ANY PRIOR 8.X RELEASES TO ACS 8.1.0B5225 25 2.7 - LOAD YOUR NEW SERVER WITH ACS 8.1.0B5225 25 2.8 - RESOLVED ISSUES 26 2.9 - KNOWN ISSUES AND RESTRICTIONS 30

    2.9.1 - General issues 30 2.9.2 - ActiveX conflict with build 5031 31 2.9.3 - Video configuration issues 32 2.9.4 - Missing x in front of phone number 32

    Technical Communication TC1327 Copyright 2007-2008 by Alcatel-Lucent, All rights reserved

  • OmniTouch MyTeamwork, Technical Release Note R6.1.000.102.a Edition 03 Page 4

    2.9.5 - IE7, IE8 browsers 33 2.9.6 - Network disconnection 34 2.9.7 - Outlook issues 34 2.9.8 - Mobile client issues 34 2.9.9 - PSTN Audiocodes Card issues 34 2.9.10 - Additional steps for upgrading Audiocodes TP260 firmware 35 2.9.11 - LDAP issues 35 2.9.12 - Doc Conversion issues 35 2.9.13 - Application or Desktop Sharing 35 2.9.14 - RSS Feed issues 35 2.9.15 - Microsoft OCS federation issues 35

    3 - APPENDIX A - VIDEO FEATURE 37 3.1 - VALID VIDEO CONFIGURATIONS 37 3.2 - MULTIPLE INTEGRATED VIDEO CLIENT (IVC) INSTALLATION ON SAME PC 38 3.3 - REGISTRATION OF INTEGRATED OR EXTERNAL VIDEO CLIENTS 38

    3.3.1 - Use of Myteamwork Internal SIP Registrar (Kamailio) 40 3.3.2 - Use of OmniPCX Entreprise OXE as SIP Registrar 41 3.3.3 - Use of third party SIP Registrar 42

    4 - APPENDIX B - BACKUP OPERATION 43 5 - APPENDIX C - RESTORE OPERATION 44

    Technical Communication TC1327 Copyright 2007-2008 by Alcatel-Lucent, All rights reserved

  • OmniTouch MyTeamwork, Technical Release Note R6.1.000.102.a Edition 03 Page 5

    About Release Notes This Release Notes provides installation and operating notes, and any known restrictions/limitations. Release Notes document contains the following chapters: What's New introduces you to OmniTouch 8460-ACS, tells you about the new features and enhancements in this release, and points you to further information. Things You Need To Know points you to supported platforms, software environments and other information that you need to know before installing this release. Major limitations And Restrictions describes features limitations and restrictions associated with this release of OmniTouch 8460-ACS. You can edit this document in the online version to suit the particular needs of your site. However, if you do edit the contents of this document, it must be strictly for the sole use of users within your organization. You cannot resell or otherwise distribute this documentation, modified or unmodified, to anyone outside your organization. Alcatel assumes no responsibility for the technical accuracy of any modifications made to this documentation.

    History of the document Edition 01 - April 2010 - Creation of document for R 6.1.000.101.b ACS 8.1.0b5031 Edition 02 July 2010 - Update of document for R 6.1.000.102.a ACS 8.1.0b5225 Edition 03 July 2010 - added information for OXE SIP Video Registration of document

    for R 6.1.000.102.a ACS 8.1.0b5225

    Technical Communication TC1327 Copyright 2007-2008 by Alcatel-Lucent, All rights reserved

  • OmniTouch MyTeamwork, Technical Release Note R6.1.000.102.a Edition 03 Page 6

    1 - Whats New ? Welcome to Alcatel-Lucent OmniTouch 8460-ACS Release 6.1 of Alcatel-Lucent OmniTouch 8460-ACS is the latest version of the world's leading products for improving conference and Teamwork services across the enterprise.

    OmniTouch 8460 - My Teamwork enables knowledge sharing and collaboration through voice and data conferencing. Through a simple to use Web interface, employees can initiate conferences on the fly or scheduled on a regular basis including audio, data and application sharing. My Teamwork also provides presence information and instant messaging to facilitate effective real-time team communication.

    Technical Communication TC1327 Copyright 2007-2008 by Alcatel-Lucent, All rights reserved

  • OmniTouch MyTeamwork, Technical Release Note R6.1.000.102.a Edition 03 Page 7

    1.1 - Get technical documentation and latest software release

    Software is available on the Business Partner Web Site at:

    http://www.businesspartner.alcatel-lucent.com/ Support Technical Support Telephony Software Download

    Then select in the pick list any of these options:

    OmniTouch 8460 Advanced Communication Server OmniTouch 8464 Meet-me Audio Conference Bridge OmniTouch 8660 My Teamwork Conferencing and Collaboration OmniTouch 8670 Automated Message Delivery System

    These names are all for the same server software providing different features activated by the license file.

    Users Guides & Manuals are available at:

    a) Same link as just above for Software

    Support Technical Support Telephony User guides & Manuals

    Select Product

    Select menu Browse/Reference Book/User Guides

    b) Our Offer link in BPWS Our

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