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, 0.1, 7/4/2012 1 TEMS Disocvery 4.0 and higher- Events and Metrics including mapping for TEMS products TEMSDiscovery 4.0 © Ascom. All rights reserved. TEMS is a trademark of Ascom. All other trademarks are the property of their respective holders.

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  • , 0.1, 7/4/2012 1

    TEMS Disocvery 4.0 and higher- Events and Metrics including mapping for TEMS products

    TEMS Discovery 4.0

    Ascom. All rights reserved.

    TEMS is a trademark of Ascom. All other trademarks are the property of their respective holders.

  • 2 , 0.1, 7/4/2012

    Contents

    TEMS Disocvery 4.0 and higer- Events and Metrics 1

    TEMS Discovery 4.0 1

    Contents 2

    1 Introduction 6

    2 TEMS_Collectors_Events 7

    2.1 Categorized Events ........................................................................................................... 8

    2.2 Not Categorized Events .................................................................................................. 23

    3 QVoice Markers 28

    3.1 Marker-Cell Reselection .................................................................................................. 29

    3.2 Marker-Configuration MOC Call ...................................................................................... 29

    3.3 Marker-ETSI .................................................................................................................... 30

    3.4 Marker-FTP ..................................................................................................................... 31

    3.5 Marker-GPRS Attachment............................................................................................... 32

    3.6 Marker-GPRS PDP Context ............................................................................................ 32

    3.7 Marker-GPRS RAU ......................................................................................................... 33

    3.8 Marker-GPRS TBF .......................................................................................................... 33

    3.9 Marker-Handover ............................................................................................................ 33

    3.10 Marker-HTTP .................................................................................................................. 34

    3.11 Marker-HTTP UL ............................................................................................................. 34

    3.12 Marker-IE Browse ........................................................................................................... 34

    3.13 Marker-IPDS ................................................................................................................... 34

    3.14 Marker-MAIL ................................................................................................................... 34

    3.15 Marker-MMS ................................................................................................................... 35

    3.16 Marker-MOC Call ............................................................................................................ 35

    3.17 Marker-MTC Call ............................................................................................................. 37

    3.18 Marker-MTSI Registration ............................................................................................... 38

    3.19 Marker-Pause .................................................................................................................. 39

    3.20 Marker-PING ................................................................................................................... 39

    3.21 Marker-POP3 .................................................................................................................. 39

    3.22 Marker-RRC State ........................................................................................................... 39

    3.23 Marker-SMS .................................................................................................................... 39

    3.24 Marker-SMTP .................................................................................................................. 40

    3.25 Marker-Speech ................................................................................................................ 40

    3.26 Marker-STREAM ............................................................................................................. 40

    3.27 Marker-UDP .................................................................................................................... 41

    3.28 Marker-URA Update ........................................................................................................ 41

    3.29 Marker-User .................................................................................................................... 41

    3.30 Marker-VoIP MOC Call ................................................................................................... 41

  • , 0.1, 7/4/2012 3

    3.31 Marker-VoIP MTC Call .................................................................................................... 42

    3.32 Marker-VT MOC Call ...................................................................................................... 42

    3.33 Marker-VT MTC Call ....................................................................................................... 43

    3.34 Marker-VT Video ............................................................................................................. 43

    3.35 Marker-WAP ................................................................................................................... 44

    4 TEMS Discovery Events 45

    4.1 Discovery Events ............................................................................................................ 46

    4.1.1 .Common ..................................................................................................................... 46

    4.1.2 Attach and Detach ....................................................................................................... 46

    4.1.3 Call Ending .................................................................................................................. 46

    4.1.4 Call Ending CS ............................................................................................................ 46

    4.1.5 Call Ending GSM ......................................................................................................... 47

    4.1.6 Call Ending PS ............................................................................................................ 48

    4.1.7 Call Re-establishment CS ............................................................................................ 49

    4.1.8 Call Re-establishment PS ............................................................................................ 50

    4.1.9 Call Setup Results ....................................................................................................... 51

    4.1.10 Call Setup Results CS ................................................................................................. 51

    4.1.11 Call Setup Results GSM .............................................................................................. 52

    4.1.12 Call Setup Results PS ................................................................................................. 53

    4.1.13 Call Start CS................................................................................................................ 54

    4.1.14 Call Start GSM ............................................................................................................ 54

    4.1.15 Call Start PS ................................................................................................................ 55

    4.1.16 CDMA Handoff Others ................................................................................................. 55

    4.1.17 CDMA Search Window ................................................................................................ 55

    4.1.18 CDMA Soft Handoff ..................................................................................................... 55

    4.1.19 Channel Type Switching .............................................................................................. 55

    4.1.20 Compressed Mode ...................................................................................................... 56

    4.1.21 Critical RF Conditions .................................................................................................. 56

    4.1.22 EVDO_Handoff ............................................................................................................ 57

    4.1.23 GMM Service............................................................................................................... 57

    4.1.24 GPRS Packet Access .................................................................................................. 57

    4.1.25 GSM RR Setup ............................................................................................................ 58

    4.1.26 Handover GSM ......................................................................................................... 58

    4.1.27 Handover Inter-Frequency ........................................................................................ 58

    4.1.28 Handover Soft .......................................................................................................... 58

    4.1.29 Idle Procedures ........................................................................................................... 58

    4.1.30 IRAT ............................................................................................................................ 59

    4.1.31 IRAT CS ................................................................................................................... 59

    4.1.32 IRAT Idle .................................................................................................................. 59

    4.1.33 IRAT PS ................................................................................................................... 59

    4.1.34 LTE Attach .................................................................................................................. 60

    4.1.35 LTE CSFB ................................................................................................................... 60

    4.1.36 LTE Detach ................................................................................................................. 61

    4.1.37 LTE EUTRA Reporting Events ..................................................................................... 61

    4.1.38 LTE Handover ............................................................................................................. 61

    4.1.39 LTE InterRAT Reporting Events .................................................................................. 62

    4.1.40 LTE Misc. Rejects and Failures ................................................................................... 62

    4.1.41 LTE RRC Connection .................................................................................................. 62

    4.1.42 LTE RRC Reestablishment .......................................................................................... 63

  • 4 , 0.1, 7/4/2012

    4.1.43 LTE Tracking Area Update ........................................................................................... 63

    4.1.44 Measurement Report Events........................................................................................ 63

    4.1.45 Miscellaneous .............................................................................................................. 64

    4.1.46 Missing Neighbor Alerts ............................................................................................... 64

    4.1.47 Mobility ........................................................................................................................ 64

    4.1.48 PDP Activation ............................................................................................................. 65

    4.1.49 PDP Deactivation ......................................................................................................... 65

    4.1.50 RRC Release ............................................................................................................... 65

    4.1.51 RRC Setup .................................................................................................................. 65

    4.1.52 RRC State Transition ................................................................................................... 65

    4.1.53 SMS ............................................................................................................................. 66

    4.1.54 Supplementary Services .............................................................................................. 66

    4.1.55 UE-Reported Failures .................................................................................................. 66

    4.1.56 WCDMA DCH Bearer Rate .......................................................................................... 67

    4.1.57 Uncategorized Events .................................................................................................. 67

    4.2 TEMS Discovery Metrics ................................................................................................. 70

    4.2.1 .Common ..................................................................................................................... 70

    4.2.2 Attach and Detach ....................................................................................................... 75

    4.2.3 Call Ending .................................................................................................................. 75

    4.2.4 Call Ending CS ............................................................................................................ 75

    4.2.5 Call Ending GSM ......................................................................................................... 75

    4.2.6 Call Ending PS ............................................................................................................. 75

    4.2.7 Call Re-establishment PS ............................................................................................ 76

    4.2.8 Call Setup Results ....................................................................................................... 76

    4.2.9 Call Setup Results CS ................................................................................................. 76

    4.2.10 Call Setup Results GSM .............................................................................................. 77

    4.2.11 Call Setup Results PS .................................................................................................. 77

    4.2.12 Cause Values .............................................................................................................. 78

    4.2.13 CDMA Handoff Others ................................................................................................. 78

    4.2.14 CDMA Search Window ................................................................................................ 78

    4.2.15 Compressed Mode ....................................................................................................... 78

    4.2.16 Critical RF Conditions .................................................................................................. 78

    4.2.17 Handover GSM ......................................................................................................... 79

    4.2.18 Handover Inter-Frequency ........................................................................................ 79

    4.2.19 Handover Soft ........................................................................................................... 79

    4.2.20 IRAT CS ................................................................................................................... 80

    4.2.21 IRAT Idle ................................................................................................................... 80

    4.2.22 IRAT PS .................................................................................................................... 80

    4.2.23 LTE CSFB ................................................................................................................... 80

    4.2.24 Measurement Report Metrics ....................................................................................... 81

    4.2.25 Missing Neighbor Alerts ............................................................................................... 82

    4.2.26 Mobility ........................................................................................................................ 82

    4.2.27 PDP Activation ............................................................................................................. 82

    4.2.28 PDP Deactivation ......................................................................................................... 82

    4.2.29 RRC Release ............................................................................................................... 83

    4.2.30 RRC Setup .................................................................................................................. 83

    4.2.31 UE-Reported Failures .................................................................................................. 83

    4.2.32 WCDMA DCH Bearer Rate .......................................................................................... 83

    4.2.33 Uncategorized Metrics ................................................................................................. 83

  • , 0.1, 7/4/2012 5

    5 TEMS Automatic, Investigation and Pocket measurement results 84

    5.1 Common ......................................................................................................................... 84

    5.2 Service Quality ................................................................................................................ 86

    5.3 GSM ................................................................................................................................ 88

    5.4 WCDMA .......................................................................................................................... 94

  • 6 , 0.1,7/4/2012

    1 Introduction The TEMS Discovery post-processing tool performs many calculations during data processing. No other product can match the variety of information elements that TEMS Discovery handles, thus allowing thorough analysis of collected data from UMTS, CDMA, TD-SCDMA, WiMAX, and LTE wireless networks.

    The purpose of this document is to describe the way in which three categories of events that can be processed by TEMS Discovery are calculated:

    1. TEMS collector events

    2. QVoice events

    3. Events generated by TEMS Discovery itself

    In cases where such a calculation is proprietary, such information will be hidden. Please contact your Ascom account manager if access to the any proprietary information is required for your analysis.

  • , 0.1, 7/4/2012 7

    2 TEMS_Collectors_Events

    The events from TEMS_Collectors_Events script are created by various products within the TEMS portfolio during data collection.

    The events described in the following subsections can be accessed in TEMS Discovery under [.Advanced Metric & Event (Pre-defined)].[TEMS_Collectors_Events]. The metrics under TEMS_Collectors_Events will be described in a future version of this document.

  • 8 , 0.1,7/4/2012

    2.1 Categorized Events

    The event categories are added by TEMS Discovery for the purpose of grouping certain events together. The user can modify event categories and save the changes from the Script Builder.

    Event Category

    Event Name Description/Extra Information

    .Common EV-DO 1x Tune-away

    Generated in CDMA mode: The phone suspended the EV-DO service to look for 1x paging. Triggered by EV-DO Tuneaway Information Report.

    .Common EV-DO Dynamic Rate

    Generated in CDMA mode: The phone switched back from fixed rate to dynamic rate during an EV-DO session. Triggered by occurrence of fixed rate end time (see EV-DO Fixed Rate).

    .Common EV-DO Fixed Rate

    Generated in CDMA mode: The phone has entered fixed rate mode for a period of time during an EV-DO session. Triggered by receipt of Fixed Mode Enable Message (containing a given end time).

    .Common EV-DO Island Generated in CDMA mode: There is only a single active pilot and no candidates. Triggered by EV-DO Pilot Sets Ver2 Report.

    .Common Narrowband Interference

    Generated in CDMA mode: Generated in the course of narrowband interference scanning.

    Triggered when an in-band RF channel has a strength exceeding the average in-band RSSI by an amount at least equal to Interference Offset.

    The event is generated only once for a given interferer in the course of a scan. Furthermore, if interference is detected on several contiguous RF channels, only one event is reported for all of these channels.

    .Common Polluter Generated in CDMA mode: Result calculated according to an Ascom-proprietary algorithm for pilot pollution and missing neighbor detection.

    .Common Datalink Failure Generated in GSM mode: Datalink failure caused by unsolicited Disconnected Mode response or sequence error.

    .Common EGPRS MS Out Of Memory

    Generated in EDGE mode: The phones status buffer has filled up so that the phone is no longer able to use Incremental Redundancy on the downlink for link quality control. Consequently it is forced to switch to using Link Adaptation.

    .Common PDU Error Generated in GSM mode: Protocol Data Unit error caused by syntax error in Layer 3 message.

    .Common Activated This event does not result from interaction with a cellular network. A device has been activated in TEMS Investigation.

    .Common AQM Out of Synch

    Generated in GSM, WCDMA modes: The synchronization between the AQM module and the Call Generator has been lost. See the document AQM in TEMS Products (Including PESQ).

  • , 0.1, 7/4/2012 9

    Event Category

    Event Name Description/Extra Information

    .Common AQM Synched Generated in GSM, WCDMA modes: The synchronization between the AQM module and the Call Generator has been re-established. See the document AQM in TEMS Products (Including PESQ).

    .Common Authentication Failure

    Generated in GSM, WCDMA modes: The authentication or ciphering failed. Can be generated for both packet-switched and circuit-switched.

    Extra information: GMM/MM cause (if available).

    .Common Cell Reselection

    Generated in GSM, WCDMA modes: Cell reselection within GSM or within UTRAN (intra-frequency).

    Extra information (GSM): BCCH ARFCN and BSIC of new cell.

    .Common Deactivated This event does not result from interaction with a cellular network. A device has been deactivated in TEMS Investigation.

    .Common Dedicated Mode

    Generated in GSM mode: The phone has entered dedicated mode.

    Extra information: BCCH ARFCN and BSIC.

    Generated in CDMA mode: The phone is in traffic state.

    .Common Filemark This event does not result from interaction with a cellular network. A filemark was encountered in the logfile.

    .Common GPS Position Invalid

    This event does not result from interaction with a cellular network. Positions reported by the GPS unit have become invalid (GPS coverage lost).

    .Common GPS Position Valid

    This event does not result from interaction with a cellular network. GPS positions are valid again (GPS coverage regained). Reported after a GPS Position Invalid event has occurred.

    .Common Idle Mode Generated in GSM mode: The phone has entered idle mode.

    Extra information: BCCH ARFCN and BSIC.

    Generated in CDMA mode: The phone is in init state or has entered idle mode.

    .Common Limited Service Mode

    Generated in GSM mode: The GSM phone has entered limited service mode (emergency calls only).

    .Common Location Area Update

    Generated in GSM, WCDMA modes: The phone has changed location areas.

    Extra information: Location update type (LUT).

    .Common Location Area Update Failure

    Generated in GSM, WCDMA modes: The phone failed in changing its location area.

    Extra information: Cause; location update type (LUT).

    .Common No reported data

    No trace information received for the past 30s

  • 10 , 0.1,7/4/2012

    Event Category

    Event Name Description/Extra Information

    .Common No Service Mode

    Generated in GSM mode: The phone has entered no service mode, since it cannot find a control channel.

    Generated in CDMA mode: The mobile is searching for serving network, or is in sleep mode.

    .Common Packet Mode Generated in GSM mode: The phone has entered packet mode (it has switched to a PDCH).

    Extra information: BCCH ARFCN and BSIC.

    Generated in CDMA mode: The phone has entered data traffic mode.

    .Common RACH Error Generated in WCDMA mode: A RACH error was triggered because no RRC Connection Request was sent after initiation of a voice call by a script.

    .Common Recording Paused

    This event does not result from interaction with a cellular network. The recording of a logfile has been paused.

    .Common Recording Resumed

    This event does not result from interaction with a cellular network. The recording of a logfile has been resumed.

    .Common Ringing Generated in GSM mode: The GSM phone is emitting a ringing signal.

    .Common Routing Area Update

    Generated in GSM, WCDMA modes: The phone has changed routing areas.

    .Common Routing Area Update Failure

    Generated in GSM, WCDMA modes: The phone failed in changing its routing area.

    Extra information: Failure cause.

    .Common Rove In To GAN

    Generated by GAN-capable phone interacting with a GANC: Successful reselection from GSM to GAN.

    Triggered by GAN Layer 3 message Register Accept.

    .Common Rove In To GAN Failure

    Generated by GAN-capable phone interacting with a GANC: Reselection from GSM to GAN failed.

    Triggered by GAN Layer 3 message Register Reject or by the TU3904 timer expiring after Register Request is sent.

    Extra information: Failure cause.

    .Common Rove In To GAN Redirect

    Generated by GAN-capable phone interacting with a GANC: When reselecting from GSM to GAN, the phone was redirected from the default GANC to a different GANC.

    Triggered by GAN Layer 3 message Register Redirect.

    .Common Rove Out From GAN

    Generated by GAN-capable phone interacting with a GANC: Successful reselection from GAN to GSM.

    Triggered by GAN Layer 3 message Deregister.

    .Common Rove Out From GAN Failure

    Generated by GAN-capable phone interacting with a GANC: Reselection from GAN to GSM failed.

    Triggered when GA-RC/GA-CSR State switches to Deregistered without Deregister message being received.

  • , 0.1, 7/4/2012 11

    Event Category

    Event Name Description/Extra Information

    .Common Scanning Mode Generated during GSM scanning: The GSM phone has entered scanning mode, i.e. it has started some type of scanning.

    .Common Silent Call Generated in GSM, WCDMA modes: A silent call was detected by the AQM algorithm: all system signaling was OK, but the audio was not transferred in both directions. The event is triggered 27.5s after the last Stop DTMF Acknowledge message.

    See the document AQM in TEMS Products (Including PESQ).

    .Common SMS Error Generated in GSM, WCDMA modes: Transfer of an SMS message failed (during either sending or receiving).

    .Common SMS Received Generated in GSM, WCDMA modes: An SMS message was successfully received.

    .Common SMS Sent Generated in GSM, WCDMA modes: Sending of an SMS message was successfully completed.

    .Common More Than 3 Strong SCs

    Generated during WCDMA scanning: The information element Poss No of AS Members is larger than 3, and all the detected scrambling codes are stronger than 100dBm.

    Extra information: UARFCN.

    .Common RRC Connection Abnormal Release

    Generated in WCDMA mode: An RRC connection was abnormally released.

    Extra information: Failure cause.

    .Common RRC Connection Reject

    Generated in WCDMA mode: An RRC connection was rejected.

    Extra information: Failure cause.

    .Common RRC Established

    Generated in WCDMA mode: An RRC connection has been established.

    Extra information: Establishment cause.

    .Common RRC Protocol Error

    Generated in WCDMA mode: An RRC protocol error occurred.

    Extra information: Failure cause.

    .Common SHO Procedure Complete

    Generated in WCDMA mode: Soft handover: Active set update procedure completed with Measurement Control message.

    .Common SHO Procedure Complete Without Measurement Control

    Generated in WCDMA mode: Soft handover: Active set update procedure completed without a Measurement Control message (because another soft handover procedure started).

    Extra information: One of Addition, Removal, Replacement.

  • 12 , 0.1,7/4/2012

    Event Category

    Event Name Description/Extra Information

    Access EV-DO Access Failure

    Generated in CDMA mode: An EV-DO access attempt failed. Triggered by EV-DO Access Attempt Report.

    EV-DO Access Success

    Generated in CDMA mode: An EV-DO access attempt completed successfully. Triggered by EV-DO Access Attempt Report.

    Attach and Detach

    PS Attach Generated in GSM, WCDMA modes: The phone successfully attached to the packet service.

    Extra information: Attach type; attach completion time.

    PS Attach Failure

    Generated in GSM, WCDMA modes: The phone failed to attach to the packet service.

    Extra information: Attach type; failure cause.

    PS Detach Generated in GSM, WCDMA modes: The phone successfully detached from the packet service.

    Call Ending Call End Generated in GSM, WCDMA modes: A call has been terminated. This event is normally triggered by the CC message Release.

    Extra information:

    Call end cause (usually one of MS initiated release, NW initiated release, User busy)

    Call duration

    Generated in CDMA mode: Triggered by Order (RTCH) Message or Order (FTCH) Message with order code Release.

    Dropped Call Generated in GSM, WCDMA modes: Call abnormally ended after Call Established event.

    Extra information:

    Drop type Cause CC cause Call duration (time since Call Established event)

    Generated in CDMA mode: Unexpected change to idle or init state after Call Established.

  • , 0.1, 7/4/2012 13

    Event Category

    Event Name Description/Extra Information

    Call Setup Results

    Blocked Call Generated in GSM, WCDMA, or TD-SCDMA mode: Call abnormally ended prior to Call Established event (for example because all traffic channels were busy).

    Generated by GAN-capable phone interacting with a GANC: Layer 3 message Activate Channel Failure received prior to Call Established.

    Extra information:

    Block type CC cause RR cause Call time (time since Call Initiation event)

    Generated in CDMA mode: Unexpected change to idle or init state before Call Established, or Order (PCH) Message received with one of the order codes Reorder, Intercept, Registration Reject, or Release.

    Call Established A call has been established. The event is triggered by:

    In GSM, WCDMA, or TD-SCDMA mode: The Layer 3 message Connect (MO call) or Connect Acknowledge (MT call)

    By GAN-capable phone interacting with a GANC: The Layer 3 message Activate Channel Complete.

    In CDMA mode: MO call is triggered by Service Connect Completion (RTCH) Message; MT call is triggered by Order (RTCH) Message with order code Connect.

    Call Setup A call has been set up by the phone. The event is triggered by:

    In GSM, WCDMA, or TD-SCDMA mode: One of the Layer 3 messages Alerting or Connect

    By GAN-capable phone interacting with a GANC: The GAN Layer 3 message Activate Channel.

    Extra information:

    Call direction (MO/MT) Call setup time (measured from Call Attempt, i.e. the

    first call attempt) User setup time (measured from Call Initiation, thus

    more accurately reflecting the user-perceived setup time; obtained only for MO calls in scripts)

    In CDMA mode: A call has been set up by the phone. Triggered by Service Connect Completion (RTCH) Message.

  • 14 , 0.1,7/4/2012

    Event Category

    Event Name Description/Extra Information

    Call Start Call Attempt Generated in GSM mode: A traffic channel has been requested (through the Layer 3 message Channel Request). (Note that the request could also be for a signaling channel, in which case no call is actually attempted; the two types of request cannot be distinguished.)

    Generated in WCDMA or TD-SCDMA mode: An RRC Connection Request has been sent following initiation of an MO or MT call.

    Generated by GAN-capable phone interacting with a GANC:

    (MO call) GAN Layer 3 message Request sent with establishment cause 64 (TCH/H sufficient) or 224 (TCH/F needed).

    (MT call) GAN Layer 3 message Paging Request received.

    Generated in CDMA mode:

    MO call: Origination (ACH) message sent with a voice Service Option.

    MT call: Page Response (ACH) message received with a voice Service Option.

    Call Attempt Retry

    Generated in GSM, WCDMA modes: A call attempt (see the event Call Attempt) was repeated. Triggered by Channel Request/RRC Connection Request.

    Generated in CDMA mode: A call attempt was repeated.

    Call Initiation Generated in GSM, WCDMA modes: An MO call has been initiated by a script (the equivalent of the yes button being pressed on the handset). This event is normally triggered by a report from the PC communication protocol, never by a Layer 3 message. This event precedes Call Attempt.

    Generated in CDMA mode: Triggered by Protocol Report containing dialed number.

    CDMA Handoff Others

    Hard Handoff Generated in CDMA mode: Handoff in traffic state to another frequency, a different band, a different pilot set, or another frame offset, or a combination of these. Triggered by Active Set Change.

    Idle Handoff Generated in CDMA mode: Idle handoff 1x to 1x or EV-DO to EV-DO. Triggered by Active Set Change.

    Idle Handoff To Analog

    Generated in CDMA mode: System change from 1x or EV-DO to Analog in idle mode. Triggered by System Determination Last Main Action Report.

    Idle Handoff To CDMA

    Generated in CDMA mode: System change from Analog or EV-DO to 1x in idle mode. Triggered by System Determination Last Main Action Report.

    Idle Handoff To EV-DO

    In CDMA mode: System change from 1x to EV-DO in idle mode. Triggered by System Determination Last Main Action Report.

  • , 0.1, 7/4/2012 15

    Event Category

    Event Name Description/Extra Information

    Traffic Handoff To Analog

    Generated in CDMA mode: System change from 1x to Analog during traffic. Triggered by System Determination Last Main Action Report.

    Traffic Handoff To CDMA

    Generated in CDMA mode: System change from Analog or EV-DO to 1x during traffic. Triggered by System Determination Last Main Action Report.

    Traffic Handoff To EV-DO

    Generated in CDMA mode: System change from 1x to EV-DO during traffic. Triggered by System Determination Last Main Action Report.

    CDMA Soft Handoff

    Soft Handoff 2-Way

    Generated in CDMA mode: Soft handoff in 1x traffic mode, two pilots in active set.

    Soft Handoff 3-Way

    Generated in CDMA mode: Soft handoff in 1x traffic mode, three pilots in active set.

    Soft Handoff 4-Way

    Generated in CDMA mode: Soft handoff in 1x traffic mode, four pilots in active set.

    Soft Handoff 5-Way

    Generated in CDMA mode: Soft handoff in 1x traffic mode, five pilots in active set.

    Soft Handoff 6-Way

    Generated in CDMA mode: Soft handoff in 1x traffic mode, six pilots in active set.

    Soft Handoff Complete

    Generated in CDMA mode: Active set in 1x reduced to a single pilot.

    Channel Type Switching

    Channel Switch R4 to R5

    Generated in TD-SCDMA mode (and unique to that mode): Successful switch from DPCH (3GPP Release 99, R4) to HS-PDSCH (3GPP Release 5, R5).

    Channel Switch R4 to R5 Failure

    Generated in TD-SCDMA mode (and unique to that mode): Switch from DPCH to HS-PDSCH failed.

    Channel Switch R5 to R4

    Generated in TD-SCDMA mode (and unique to that mode): Successful switch from HS-PDSCH to DPCH.

    Channel Switch R5 to R4 Failure

    Generated in TD-SCDMA mode (and unique to that mode): Switch from HS-PDSCH to DPCH failed.

    PS Channel Type Switch Complete

    Generated in WCDMA mode: A switch between a dedicated data channel and a common data channel succeeded.

    Extra information: Direction of switch: Dedicated to Common or Common to Dedicated.

    PS Channel Type Switch Failure

    Generated in WCDMA mode: A switch between a dedicated data channel and a common data channel failed.

    Extra information: Direction of switch: Dedicated to Common or Common to Dedicated.

    Connection EV-DO Connection Failure

    Generated in CDMA mode: An EV-DO connection attempt failed. Triggered by EV-DO Connection Attempt Report.

  • 16 , 0.1,7/4/2012

    Event Category

    Event Name Description/Extra Information

    EV-DO Connection Success

    Generated in CDMA mode: An EV-DO connection attempt completed successfully. Triggered by EV-DO Connection Attempt Report.

    EV-DO Session Failure

    Generated in CDMA mode: An EV-DO session attempt failed. Triggered by EV-DO Session Attempt Ver2 Report.

    EV-DO Session Success

    Generated in CDMA mode: An EV-DO session attempt completed successfully. Triggered by EV-DO Session Attempt Ver2 Report.

    DCH Rate Switching

    PS RAB Channel Rate Switch Complete

    Generated in WCDMA mode: The spreading factor, and hence the data rate, was changed successfully for the radio access bearer.

    Extra information: Uplink and downlink spreading factors.

    PS RAB Channel Rate Switch Failure

    Generated in WCDMA mode: A change of spreading factor failed for the radio access bearer.

    Extra information: Uplink and downlink spreading factors.

    EVDO_Handoff EV-DO Handoff 1 Active

    Generated in CDMA mode: EV-DO active set reduced to a single pilot.

    EV-DO Handoff 2 Actives

    Generated in CDMA mode: Handoff in EV-DO traffic mode, two pilots in active set.

    EV-DO Handoff 3 Actives

    Generated in CDMA mode: Handoff in EV-DO traffic mode, three pilots in active set.

    EV-DO Handoff 4 Actives

    Generated in CDMA mode: Handoff in EV-DO traffic mode, four pilots in active set.

    EV-DO Handoff 5 Actives

    Generated in CDMA mode: Handoff in EV-DO traffic mode, five pilots in active set.

    EV-DO Handoff 6 Actives

    Generated in CDMA mode: Handoff in EV-DO traffic mode, six pilots in active set.

    Handover Handover Intracell

    Generated in GSM mode: Successful intra-cell handover in GSM.

    Handover Intracell Failure

    Generated in GSM mode: An attempted intra-cell handover in GSM failed.

    Handover Generated in GSM mode: Successful inter-cell handover in GSM.

    Handover Failure

    Generated in GSM mode: An attempted inter-cell handover in GSM failed.

    Handover From GAN

    Generated by GAN-capable phone interacting with a GANC: Successful handover from GAN to GERAN (GSM). Triggered by GAN Layer 3 message Handover Command if followed by Deregister or if a period of 2s passes without Handover Failure being received.

    Handover From GAN Failure

    Generated by GAN-capable phone interacting with a GANC: Handover from GAN to GERAN (GSM) failed. Triggered by GAN Layer 3 message Handover Failure.

  • , 0.1, 7/4/2012 17

    Event Category

    Event Name Description/Extra Information

    Handover To GAN

    Generated by GAN-capable phone interacting with a GANC: Successful handover from GERAN (GSM) to GAN. Triggered by GAN Layer 3 message Handover Complete.

    Handover To GAN Failure

    Generated by GAN-capable phone interacting with a GANC: Handover from GERAN (GSM) to GAN failed. Triggered if TU3920 timer expires after Handover Access without Handover Complete being received. TU3920 is a timer included in the Register Accept message sent from the GANC.

    HS Serving Cell HO

    Generated in WCDMA mode: Successful HSPA serving cell handover.

    HS Serving Cell HO Failure

    Generated in WCDMA mode: Unsuccessful HSPA serving cell handover.

    Hard Handover Intra-frequency Hard Handover

    Generated in WCDMA mode: Successful WCDMA intra-frequency hard handover.

    Intra-frequency Hard Handover Failure

    Generated in WCDMA mode: WCDMA intra-frequency hard handover failed.

    Idle Procedures

    Inter-frequency Cell Reselection

    Generated in WCDMA mode: Successful WCDMA inter-frequency cell reselection.

    Extra information: New UARFCN; new SC.

    LTE Attach EUTRAN Attach Complete

    Generated in LTE mode: The phone successfully attached to EUTRAN. Triggered by EPS Attach Complete.

    LTE Detach EUTRAN Detach Accept

    Generated in LTE mode: The phone successfully detached from EUTRAN. Triggered by EPS Detach Accept.

    LTE EUTRA Reporting Events

    EUTRAN RRC A1 Event

    Generated in LTE mode: Measurement Report containing A1 event sent from phone: serving cell better than threshold. See 3GPP 36.331, section 5.5.4.2.

    EUTRAN RRC A2 Event

    Generated in LTE mode: Measurement Report containing A2 event sent from phone: serving cell is worse than threshold. See 3GPP 36.331, section 5.5.4.3.

    EUTRAN RRC A3 Event

    Generated in LTE mode: Measurement Report containing A3 event sent from phone: neighbor is offset better than serving cell. See 3GPP 36.331, section 5.5.4.4.

    EUTRAN RRC A4 Event

    Generated in LTE mode: Measurement Report containing A4 event sent from phone: neighbor is better than threshold. See 3GPP 36.331, section 5.5.4.5.

    EUTRAN RRC A5 Event

    Generated in LTE mode: Measurement Report containing A5 event sent from phone: serving cell worse than threshold1 and neighbor better than threshold2. See 3GPP 36.331, section 5.5.4.6.

  • 18 , 0.1,7/4/2012

    Event Category

    Event Name Description/Extra Information

    LTE Handover EUTRAN Inter-frequency Handover

    Generated in LTE mode: Intra-RAT, inter-frequency, handover signaled by the eNodeB. See 3GPP 36.331, section 5.3.5.4.

    Triggered by Layer 3 message RRC Connection Reconfiguration with targetPhyCellId differing from serving cell ID, and on different EARFCN.

    EUTRAN Inter-frequency Handover Failed

    Generated in LTE mode: Intra-RAT, inter-frequency, handover failed. Triggered by expiry of the T304 timer configured in the RRC Connection Reconfiguration message. See 3GPP 36.331, section 5.3.5.6.

    EUTRAN Intra-frequency Handover

    Generated in LTE mode: Intra-RAT, intra-frequency, handover signaled by the eNodeB. See 3GPP 36.331, section 5.3.5.4. Triggered by Layer 3 message RRC Connection Reconfiguration with targetPhyCellId differing from serving cell ID, but on same EARFCN.

    EUTRAN Intra-frequency Handover Failed

    Generated in LTE mode: Intra-RAT, intra-frequency, handover failed. Triggered by expiry of the T304 timer configured in RRC Connection Reconfiguration message. See 3GPP 36.331, section 5.3.5.6.

    LTE MIMO MIMO Mode Changed

    Generated in LTE mode: Change of MIMO mode. Compare the LTE information element MIMO Mode.

    Measurement Report Events

    Measurement Report 1

    Generated in WCDMA mode: Intra-frequency measurement report sent from phone (UMTS reporting event e1a, etc.).

    Extra information: Type of UMTS event.

    Measurement Report 2

    Generated in WCDMA mode: Inter-frequency measurement report sent from phone (UMTS reporting event e2a, etc.).

    Extra information: Type of UMTS event.

    Measurement Report 3

    Generated in WCDMA mode: Intra-frequency measurement report sent from phone (UMTS reporting event e3a, etc.).

    Extra information: Type of UMTS event.

    Measurement Report 6

    Generated in WCDMA mode: Measurement report containing phone-internal measurements sent from phone (UMTS reporting event e6a, etc.). See 3GPP 25.331, section 14.6.

    Extra information: Type of UMTS event.

    Missing Neighbor Alerts

    Missing CDMA Neighbor

    Generated in CDMA mode: Result calculated according to an Ascom-proprietary algorithm for pilot pollution and missing neighbor detection.

  • , 0.1, 7/4/2012 19

    Event Category

    Event Name Description/Extra Information

    Missing GSM Neighbor

    Generated during GSM scanning: This is a GSM event based on scan data that includes decoded BSIC and System Information. The event does not require a cell file.

    It is assumed that the strongest cell with decoded BSIC is the serving cell. Among other cells with decoded BSIC, the six strongest ones are looked up in the strongest cells neighbor list (which is extracted from System Information messages). For each cell that is not in the neighbor list, an instance of this event is generated.

    The event is only generated once for each combination of assumed serving cell (ARFCN + BSIC) and missing neighbor (ARFCN).

    Extra information: BCCH ARFCN and BSIC of serving cell; ARFCN, BSIC, and signal strength (in dBm) of missing neighbor.

    Missing GSM Neighbor, GSM Symmetry

    Generated during GSM mode: This is a GSM event based on phone data. It does not require a cell file.

    Triggered in when the source cell of a handover is not in the target cells neighbor list.

    Cells are compared with respect to ARFCN and BSIC. If BSIC is not available, the event will not be triggered.

    The event triggering is delayed two seconds after the handover to ensure that the entire neighbor list of the target cell has been received.

    Extra information: Serving cell ARFCN and BSIC (i.e. new serving cell after handover); missing neighbor ARFCN and BSIC (i.e. old serving cell prior to handover).

  • 20 , 0.1,7/4/2012

    Event Category

    Event Name Description/Extra Information

    Missing LTE Neighbor

    Generated during LTE scanning. Requires that a cell file is loaded and that the currently strongest cell has a neighbor list defined in that file.

    Triggered in the following cases:

    1. A cell not defined as a neighbor of the strongest cell is more than n dB stronger than at least one neighbor of the strongest cell.

    2. A cell not defined as a neighbor of the strongest cell is within n dB of the strongest cell. (The event is then triggered regardless of the strength of defined neighbors.)

    3. No cell from the strongest cells neighbor list is detected, but at least one cell is detected besides the strongest cell. (The event is then triggered regardless of the strength of that cell.)

    The signal power measure used in the comparisons is RSRQ.

    Extra information: EARFCN plus the following (different for each of the three cases listed above):

    1. Defined neighbor Cell Identity and RSRQ; missing neighbor Cell Identity and RSRQ.

    2. Strongest cell Cell Identity; missing neighbor Cell Identity and RSRQ.

    3. Strongest cell Cell Identity; missing neighbor Cell Identity.

    Missing TD-SCDMA Neighbor

    Generated during TD-SCDMA scanning. It requires that a cell file is loaded and that the currently strongest cell has a neighbor list defined in that file.

    Triggered in the following cases:

    1. A cell not defined as a neighbor of the strongest cell is more than n dB stronger than at least one neighbor of the strongest cell.

    2. A cell not defined as a neighbor of the strongest cell is within n dB of the strongest cell. (The event is then triggered regardless of the strength of defined neighbors.)

    3. No cell from the strongest cells neighbor list is detected, but at least one cell is detected besides the strongest cell. (The event is then triggered regardless of the strength of that cell.)

    The signal power measure used in the comparisons is Ec/Io.

    Extra information: UARFCN plus the following (different for each of the three cases listed above):

    1. Defined neighbor CPI, Ec/Io; missing neighbor CPI, Ec/Io. 2. Strongest cell CPI; missing neighbor CPI and Ec/Io. 3. Strongest cell CPI; missing neighbor CPI.

  • , 0.1, 7/4/2012 21

    Event Category

    Event Name Description/Extra Information

    Missing WCDMA Intra-frequency Neighbor, based on DN reporting

    Generated in WCDMA mode:

    This is a WCDMA event based on phone data. The event does not require a cell file.

    Triggered in the following cases:

    1. The strongest active set member lies between 18dB and 12dB, and the strongest detected neighbor is stronger than 12dB.

    2. The strongest active set member is stronger than 12dB, and the strongest detected neighbor is stronger than 12dB.

    3. A detected neighbor exists, although no active set member or monitored neighbor exists.

    The signal strength measure used in the comparisons is CPICH Ec/No.

    Extra information:

    Cases 1 and 2 above: Priority (1 and 2 respectively); strongest active set member SC and Ec/No; missing neighbor SC and Ec/No.

    Case 3: Missing neighbor SC and Ec/No.

    Missing WCDMA Neighbor

    Generated during WCDMA scanning:

    This event is based on WCDMA scan data. It requires either

    that the scan data includes decoded SIBs, or that a cell file is loaded and that the currently strongest cell

    has a neighbor list defined in that file.

    If both SIB and cell file data are available, the SIBs are used and the cell file is ignored.

    Triggered in the following cases:

    1. A cell not defined as a neighbor of the strongest cell is more than n dB stronger than at least one neighbor of the strongest cell.

    2. A cell not defined as a neighbor of the strongest cell is within n dB of the strongest cell. (The event is then triggered regardless of the strength of defined neighbors.)

    3. No cell from the strongest cells neighbor list is detected, but at least one cell is detected besides the strongest cell. (The event is then triggered regardless of the strength of that cell.)

    4. The signal power measure used in the comparisons is Aggr Ec.

    Extra information: UARFCN plus the following (different for each of the three cases listed above):

    1. Defined neighbor SC and Ec/Io; missing neighbor SC and Ec/Io.

    2. Strongest cell SC; missing neighbor SC and Ec/Io.

    3. Strongest cell SC; missing neighbor SC.

  • 22 , 0.1,7/4/2012

    Event Category

    Event Name Description/Extra Information

    PDP Activation PDP Context Activation Failure

    Generated in GSM, WCDMA modes: Activation of a PDP context failed.

    Extra information: Failure cause.

    PDP Context Activation Time

    Generated in GSM, WCDMA modes: Time from PDP Context Activation Request to PDP Context Activation Accept.

    PDP Context Activation

    Generated in GSM, WCDMA modes: A PDP context has been successfully activated.

    Extra information:

    Setup time, counted from the first RRC Connection Request message to Activate PDP Context Accept.

    PDP context completion time, counted from the first Activate PDP Context Request message to Activate PDP Context Accept.

    PDP Deactivation

    PDP Context Deactivation

    Generated in GSM, WCDMA modes: An active PDP context has been deactivated.

    PING Results Ping Timeout Ping time-out.

    Timer Expiry T200 Expired Generated in GSM mode: A Layer 2 Timeout occurred.

    T3126 Expired Generated in GSM mode: A Channel Request Timeout occurred.

    T3162 Expired Generated in GSM mode: A Packet Queuing Timeout occurred.

    T3168 Expired Generated in GSM mode: A Packet Assignment Timeout occurred.

    T3170 Expired Generated in GSM mode: A Packet Channel Request Timeout occurred.

    UE-Reported Failures

    Radio Bearer Reconfiguration Failure

    Generated in WCDMA mode: The phone could not reconfigure the radio bearer.

    Extra information: Cause value.

    Radio Bearer Setup Failure

    Generated in WCDMA mode: The phone could not set up the radio bearer.

    Extra information: Cause value.

    Security Mode Failure

    Generated in WCDMA mode: A security mode command failed.

    Extra information: Cause value.

  • , 0.1, 7/4/2012 23

    2.2 Not Categorized Events

    By default, the following events are not categorized by TEMS Discovery. However, users are free to define assign pre-defined or user-defined categories for any given event.

    Event Name Description

    Data Activated Data session activated

    Attach Failure Attach Failure Ratio (%)

    Attach Setup Time Attach Setup time (in ms)

    Data Deactivated Data session deactivated

    DNS Host Name Resolution Failure Domain Name System (Service, Server) Host Name Resolution Failure

    DNS Host Name Resolution Time Duration to resolve host name, in seconds

    Email Receive End Email receive ended

    Note: No KPI events exist for email because of the ubiquitous use of encryption in connection with that service, which makes it impossible to obtain many of the measurements that would be required for KPI calculation.

    Email Receive Error Email receive error occurred

    Email Receive Start Email receive started

    Email Send End Email send ended

    Email Send Error Email send error occurred

    Email Send Start Email send started

    FTP Download Data Transfer Cutoff Data Transfer Cut-off Ratio (%)

    FTP Download Data Transfer Time Data transfer time (in seconds)

    FTP Download End FTP download ended

    FTP Download Error FTP download error occurred

    FTP Download IP Service Access Failure IP service access failure ratio (%)

    FTP Download IP Service Setup Time IP service setup time (in seconds)

    FTP Download Mean Data Rate Mean data rate (in kbits/s)

    FTP Download Service Not Accessible Service non-accessibility (%)

    FTP Download Setup Time Setup time (in seconds)

    FTP Download Start FTP download started

    FTP Upload Data Transfer Cutoff Data transfer cut-off ratio (%)

    FTP Upload Data Transfer Time Data transfer time (in seconds)

    FTP Upload End FTP upload ended

    FTP Upload Error FTP error occurred

    FTP Upload IP Service Access Failure IP service access failure ratio (%)

    FTP Upload IP Service Setup Time IP service setup time (in seconds)

    FTP Upload Mean Data Rate Mean data rate (in kbit/s)

    FTP Upload Service Not Accessible Service non-accessibility (%)

  • 24 , 0.1,7/4/2012

    Event Name Description

    FTP Upload Setup Time Setup time (in seconds)

    FTP Upload Start FTP upload started

    HTTP Data Transfer Cutoff Data transfer cut-off ratio (%)

    HTTP Data Transfer Time Data transfer time (in seconds)

    HTTP End HTTP service ended

    HTTP Error HTTP error occurred

    HTTP IP Service Access Failure IP service access failure ratio (%)

    HTTP IP Service Setup Time IP service setup time (in seconds)

    HTTP Mean Data Rate Mean data rate (kbit/s)

    HTTP Service Not Accessible Service non-accessibility (%)

    HTTP Setup Time Setup time (s)

    HTTP Start HTTP service started

    MMS Receive Data Transfer Cutoff Data transfer cut-off ratio (%)

    MMS Receive Data Transfer Time Data transfer time (in seconds)

    MMS Receive End MMS receive ended

    MMS Receive Error MMS receive error occurred

    MMS Receive Start MMS receive started

    MMS Retrieval Failure MMS send failure ratio (MT) (%)

    MMS Retrieval Time MMS retrieval time (MT) (in seconds)

    MMS Send Data Transfer Cutoff Data transfer cut-off ratio (%)

    MMS Send Data Transfer Time Data transfer time (in seconds)

    MMS Send End MMS send ended

    MMS Send Error MMS send error occurred

    MMS Send Failure MMS send failure ratio (MO) (%)

    MMS Send Start MMS send started

    MMS Send Time MMS sent time (MO) (in seconds)

    Network Connect Network unavailability (%)

    Network Connect Error Network unavailability (%)

    PDP Context Cutoff Abnormal cutoff of PDP Context

    Ping End Ping ended

    Ping Error Ping error occurred

    Ping Roundtrip Time Ping roundtrip time (in ms)

    Ping Start Ping started

    Streaming End Streaming ended

    Streaming Error Streaming error occurred

    Streaming Intermediate VSQI Streaming Quality (MOS-VSQI). Event gives average of the latest 30 values of Streaming VSQI. MOS value.

  • , 0.1, 7/4/2012 25

    Event Name Description

    Streaming Quality MTQI No KPI defined yet. Event gives overall MTQI score for an entire streaming session. MOS value.

    Streaming Quality VSQI Streaming Quality (MOS-VSQI) Event gives overall VSQI score for an entire streaming session. MOS value.

    Streaming Reproduction Cutoff Reproduction cut-off ratio (%)

    Streaming Reproduction Start Delay Reproduction start delay (in seconds)

    Streaming Reproduction Start Failure Reproduction start failure ratio (%)

    Streaming Service Access Time Service access time (in seconds)

    Streaming Service Not Accessible Service non-accessibility (%)

    Streaming Session Cutoff Streaming session cut-off ratio (%)

    Streaming Start Streaming started

    Streaming State State of streaming video client. One of Connecting, Negotiating, Prebuffering, Reproducing, Rebuffering, Finished

    TCP Download End TCP download ended

    TCP Download Error TCP download error occurred

    TCP Download Start TCP download started

    TCP Handshake Time Time in seconds

    TCP Upload End TCP upload ended

    TCP Upload Error TCP upload error occurred

    TCP Upload Start TCP upload started

    UDP Download End UDP download ended.

    Note: No KPIs are defined for UDP

    UDP Download Error UDP download error occurred

    UDP Download Total Packet Loss UDP download total packet loss (%)

    UDP Download Start UDP download started

    UDP Upload End UDP upload ended

    UDP Upload Error UDP upload error occurred

    UDP Upload Total Packet Loss UDP upload total packet loss (%)

    UDP Upload Start UDP upload started

    WAP Activation Failure WAP activation failure ratio (%)

    WAP Activation Time WAP activation time (ms)

    WAP End WAP service ended

    WAP Error WAP error occurred

    WAP Page Data Transfer Cutoff Data transfer cut-off ratio (%)

    WAP Page Data Transfer Time Data transfer time (s)

    WAP Page Mean Data Rate Mean data rate (kbit/s)

    WAP Page Request Failure WAP page request failure ratio (%)

    WAP Page Request Time WAP page request time (s)

  • 26 , 0.1,7/4/2012

    Event Name Description

    WAP Portal Access Time WAP portal access time (s)

    WAP Portal Not Accessible WAP portal non-accessibility (%)

    WAP Site Access Time WAP site access time (s)

    WAP Site Not Accessible WAP site non-accessibility (%)

    WAP Start WAP service started

    Cell Change Order From UTRAN Generated in GSM mode: Successful cell change order: handover from UTRAN to GSM packet data channel.

    Generated after entering GSM mode.

    Only occurs when the change takes place from Cell_DCH mode. If it takes place from a Common channel, the event Cell Reselection From UTRAN is generated instead.

    Cell Change Order From UTRAN Failure Generated in WCDMA mode: Cell change order from UTRAN failed.

    Cell Change Order To UTRAN Generated in WCDMA mode: Successful cell change order: handover from GSM to UTRAN packet data channel.

    Generated after entering WCDMA mode.

    Only occurs when the change is to Cell_DCH mode. If it is to a Common channel, the event Cell Reselection To UTRAN is generated instead.

    Cell Change Order To UTRAN Failure Generated in GSM mode: Cell change order to UTRAN failed.

    Cell Reselection From UTRAN Generated after entering GSM mode: Cell reselection from UTRAN to GSM.

    Cell Reselection To UTRAN Generated after entering WCDMA mode: Cell reselection from GSM to UTRAN.

    Compressed Mode Entered Generated in WCDMA mode: The phone has entered compressed mode.

    Compressed Mode Exited Generated in WCDMA mode: The phone has left compressed mode.

    Handover From UTRAN Generated after entering GSM mode: Handover from UTRAN to GSM accomplished.

    Handover From UTRAN Failure Generated in WCDMA mode: Handover from UTRAN to GSM failed.

    Handover To UTRAN Generated after entering WCDMA mode: Handover from GSM to UTRAN accomplished.

    Handover To UTRAN Failure Generated in GSM mode: Handover from GSM to UTRAN failed.

    Baton Handover Generated in TD-SCDMA mode (and unique to that mode): Successful baton handover in TD-SCDMA.

  • , 0.1, 7/4/2012 27

    Event Name Description

    Baton Handover Failure Generated in TD-SCDMA mode (and unique to that mode): An attempted baton handover in TDSCDMA failed.

    Hard Handover Generated in TD-SCDMA mode (and unique to that mode: Successful hard handover in TD-SCDMA.

    Hard Handover Failure Generated in TD-SCDMA mode (and unique to that mode: Hard handover in TD-SCDMA failed.

    Inter-frequency Handover Generated in WCDMA mode: Successful WCDMA inter-frequency handover.

    Extra information: New UARFCN.

    Inter-frequency Handover Failure Generated n WCDMA mode: WCDMA inter-frequency handover failed.

    Radio Link Addition Generated in WCDMA mode: One or several radio links have been added.

    Extra information: Added scrambling codes; soft handover type; event type.

    Radio Link Addition Failure Generated in WCDMA mode: Addition of one or several radio links failed.

    Extra information: Failure cause.

    Radio Link Removal Generated in WCDMA mode: One or several radio links have been removed.

    Extra information: Removed scrambling codes; event type.

    Radio Link Removal Failure Generated in WCDMA mode: Removal of one or several radio links failed.

    Extra information: Failure cause.

    Radio Link Replacement Generated in WCDMA mode: Combined addition and removal of radio links.

    Extra information: Added scrambling codes; removed scrambling codes; soft handover type; event type.

    Radio Link Replacement Failure Generated in WCDMA mode: Addition or removal of one or several radio links failed.

    Extra information: Failure cause.

  • 28 , 0.1,7/4/2012

    3 QVoice Markers The QVoice markers are created by the TEMS Symphony suite of drive testing equipment during data collection. The markers described in the following subsections can be accessed in TEMS Discovery under [.Advanced Metric & Event (Pre-defined)].[QVoice_Markers]. QVoice Markers are also categorized in TEMS Discovery. Multiple events and metrics may be available for a given category.

  • , 0.1, 7/4/2012 29

    3.1 Marker-Cell Reselection

    Marker Name Description

    Cell Reselection MS selected a new cell to monitor

    3.2 Marker-Configuration MOC Call

    Marker Name Description

    Configuration MOC Break During a Mobile Originated Configuration Call (MOC) to pass configuration information, a break occurred. This means the connection setup was successful, but the connection was disconnected before the call duration was reached. The call status will be Dropped.

    GSM: mobile phone went to Idle Mode (Layer 3 RR:System Information 3), OR QVoice received Layer 3 Idle Reports, OR QVoice received Layer 3 CC:DL Disconnect message

    CDMA: mobile phone went to Idle Mode (Phone state Idle), OR QVoice received Layer 3 DL (Fwd) Release Order, OR QVoice received phone state Disconnected

    OR QVoice is in the No Network status

    Configuration MOC CallError MOC configuration call ended in a Call Error:

    GSM: QVoice received no Layer 3 CC:Setup message within 10255s after Dial Marker (time selectable using Connect Fail Timer), OR QVoice received a Layer 3 CC:Channel Release

    CDMA: QVoice received no Layer 3 Service Connect message within 10255s after Dial Marker (time selectable using Connect Fail Timer)

    Or, QVoice is in No Network status

    Configuration MOC Connect MOC configuration call connected successfully:

    GSM: QVoice received a Layer 3 CC:Connect Acknowledge message

    CDMA: QVoice received detection of audio

    Configuration MOC ConnectFail

    MOC configuration call ended in a Failed Call:

    GSM: QVoice received no Layer 3 CC:Connect Acknowledge message within 10255s after Setup Marker (time selectable using Connect Fail Timer), OR QVoice received a Layer 3 CC:Release message, OR QVoice received a Layer 3 CC:Channel Release message

    CDMA: QVoice did not detect audio within 10255s after Dial Marker (time selectable using Connect Fail Timer)

    OR QVoice is in the No Network status

    Configuration MOC Dial QVoice sent a Dial command to the mobile phone for an MOC configuration call

    Configuration MOC Disconnect

    MOC configuration call disconnected as expected:

    GSM: QVoice received a Layer 3 CC:UL Disconnect message

    CDMA: QVoice received a phone state UL Disconnect

  • 30 , 0.1,7/4/2012

    Marker Name Description

    Configuration MOC Release MOC configuration call disconnected and released as expected:

    GSM: QVoice received a Layer 3 CC:Release Complete message

    CDMA: QVoice received a Layer 3 UL (Rev) Release Order

    Configuration MOC ReleaseError

    MOC configuration call ended in a Release Failed Call. This means the connection setup was successful. But, once the call duration was reached, QVoice gave the Clear command to the mobile and the mobile sent a Layer 3 Disconnect command, but did not receive a Layer 3 Release message from the network within 5s.

    GSM: QVoice received one of the following messages before a Layer 3 CC:Release Complete message:

    Layer 3 CC:Channel Release message

    Layer 3 Idle Report

    Layer 3 RR:System Information 3

    CDMA: QVoice received one of the following messages before a Layer 3 DL (Fwd) Release Order:

    Phone state Idle

    Phone state Disconnected

    OR QVoice is in the No Network status

    OR 5s timeout after Disconnect Marker has elapsed

    Configuration MOC Setup MOC configuration call setup process (from Dial to Connect) started:

    GSM: QVoice received a Layer 3 CC:Setup message from the mobile phone

    CDMA: QVoice received a Layer 3 Service Connect message from the mobile phone

    Configuration MOC SystemRelease

    The MOC configuration call was terminated by QVoice (e.g., the battery was discharged or the operating temperature was exceeded)

    Configuration MOC UserRelease

    User stopped measurement during a MOC configuration call:

    During Dedicated Mode

    OR during connection setup

    OR during connection clear-down

    3.3 Marker-ETSI

    Marker Name Description

    ETSI ATD Attention Dial. QVoice generates an ATD trigger during each dial-up connection from the Connecting event of the subsystem

    ETSI conformity Indicates that all test operations of the measurement program have been made to be ETSI compliant

    ETSI FSYN First SYN sent on IP Packet Layer

    ETSI Invalid Not used

    ETSI PCFS Reception of the data packet containing CRLF.CRLF

  • , 0.1, 7/4/2012 31

    Marker Name Description

    ETSI POPRETR Sending of RETR (Retrieve) command

    ETSI ROAFSA Reception of the [ACK] from the [SYN, ACK]

    ETSI ROFALPCC Reception of [FIN, ACK] for the last packet containing content

    ETSI ROFPCC Reception of the first packet containing content

    ETSI ROHALPCC (customer creation)

    Reception of HTTP ACK (HTTP 200

  • 32 , 0.1,7/4/2012

    Marker Name Description

    FTP public 2 DL Start Task start marker: FTP downlink to public server version 2

    FTP public 2 UL Start Task start marker: FTP uplink to public server version 2

    FTP public 3 DL Start Task start marker: FTP downlink to public server version 3

    FTP public 3 UL Start Task start marker: FTP uplink to public server version 3

    FTP public DL Start Task start marker: FTP downlink to public server version 1

    FTP public STOP Stop of the public server FTP task

    FTP public UL Start Task start marker: FTP uplink to public server version 1

    FTP STOP Stop of the FTP task

    3.5 Marker-GPRS Attachment

    Marker Name Description

    AttachRequest Mobile has sent an Attach Request signaling message

    AttachAccept SGSN has responded back with an Attach Accept signaling message

    AttachComplete GPRS mobile has acknowledged receipt of the Attach Accept signaling message

    AttachReject SGSN has rejected the GPRS attach request from the mobile

    DetachRequest Mobile has sent a Detach Request signaling message

    DetachAccept SGSN has responded to the original GPRS Detach Request signaling message from the mobile

    3.6 Marker-GPRS PDP Context

    Marker Name Description

    Activate PDP Context Request

    PDP Context Request signaling message sent

    Activate PDP Context Accept PDP Context Accept message received

    Activate PDP Context Reject PDP Context Reject signaling message received

    Deactivate PDP Context Request

    Deactivate PDP Context Request signaling message sent

    Deactivate PDP Context Accept

    Deactivate PDP Context Accept signaling message received

    Ras Connect Start Remote Access Service (RAS) connection started

    Ras Connect Success RAS connection established successfully event received from OS

    Ras Disconnect Start RAS disconnection started

    Ras Disconnect Success RAS disconnection success event received from OS

    Ras Disconnect Completed RAS disconnection completed event received from OS

    Ras Timeout Time allocated to establish RAS connection exceeded

    Ras Connection Lost RAS connection lost

  • , 0.1, 7/4/2012 33

    3.7 Marker-GPRS RAU

    Marker Name Description

    RAUpdateRequest GPRS Routing Area Update (RAU) Request

    RAUpdateAccept GPRS RAU Accept

    RAUpdateComplete GPRS RAU Complete

    RAUpdateReject GPRS RAU Reject

    3.8 Marker-GPRS TBF

    Marker Name Description

    Open Downlink GPRS Temporary Block Flow Open Downlink

    Open Uplink GPRS Temporary Block Flow Open Uplink

    Close Downlink GPRS Temporary Block Flow Close Downlink

    Close Uplink GPRS Temporary Block Flow Close Uplink

    3.9 Marker-Handover

    Marker Name Description

    HandoverCommand GSM Inter-Cell Handover Command signaling message received

    HandoverComplete GSM Inter-Cell Handover Complete signaling message sent

    HandoverFailure GSM Inter-Cell Handover Failure

    IntraCellHandoverCommand GSM Intra-Cell Handover Command signaling message GSM received

    IntraCellHandoverComplete GSM Intra-Cell Handover Complete signaling message sent

    IntraCellHandoverFailure GSM Intra-Cell Handover failure

    ActiveSetUpdate WCDMA Active Setup Update command received

    ActiveSetUpdateComplete WCDMA Active Setup Update complete

    ActiveSetUpdateFailure WCDMA Active Setup Update failure

    IntraFreqHardHandoverCommand WCDMA Intra-Frequency Hard-Handover command received

    IntraFreqHardHandoverComplete WCDMA Intra-Frequency Hard-Handover complete

    IntraFreqHardHandoverFailure WCDMA Intra-Frequency Hard-Handover failure

    InterFreqHardHandoverCommand WCDMA Inter-Frequency Hard-Handover command received

    InterFreqHardHandoverComplete WCDMA Inter-Frequency Hard-Handover complete

    InterFreqHardHandoverFailure WCDMA Inter-Frequency Hard-Handover failure

    HandoverFromUTRANCommand WCDMA to GSM Handover command received

    HandoverFromUTRANFailure WCDMA to GSM Handover failure

    InterSystemHOToUTRANCommand

    GSM to WCDMA Handover command received

    HandoverToUTRANComplete GSM to WCDMA Handover complete

    Hard Handoff - CDMA to Analog CDMA to Analog Hard Handover

  • 34 , 0.1,7/4/2012

    Marker Name Description

    Hard Handoff - Analog to CDMA Analog to CDMA Hard Handover

    Hard Handoff - CDMA to CDMA CDMA to CDMA Hard handover

    Active Set Handoff CDMA Active Set update command

    3.10 Marker-HTTP

    Marker Name Description

    HTTP 2 Start HTTP Task Start version 2

    HTTP Start HTTP Task Start version 1

    HTTP STOP HTTP Task Stop

    3.11 Marker-HTTP UL

    Marker Name Description

    HTTP UL Start HTTP uplink task Start

    HTTP UL STOP HTTP uplink task Stop

    3.12 Marker-IE Browse

    Marker Name Description

    IE Browse STOP IE Browse Task Start (HTTP Task using Internet Explorer)

    IE Browse Start IE Browse Task Stop

    3.13 Marker-IPDS

    Marker Name Description

    IP Data Session Start IP Data session Start

    IP Data Session End IP Data Session End

    IP Data Session User Break IP Data Session End due to User

    IP Data Session No Loop Mode Break

    IP Data Session end due to configuration not to loop IP sessions

    IP Data Session Supervisor Break IP Data Session End due to max duration reached

    IP Data Session Max Count Break IP Data Session End due to max number of sessions reached

    3.14 Marker-MAIL

    Marker Name Description

    MAIL Start Email Task Start

    MAIL STOP Email Task Stop

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    3.15 Marker-MMS

    Marker Name Description

    MMS Notify Indication This event occurs whenever the MMS stack contains SMS. Once

    the MMS decoder has recognized a Notification Indication (2 SMS), a record is generated.

    It provides the Slave with the information needed to retrieve the MMS from the MMSC. The notification consists of two SMS.

    MMS Notify Response Event In the retrieve phase, the MMS stack sends back an MMS Notify Response:

    a) Immediately if the MMS is retrieved in Deferred Mode

    b) Once the MMS is retrieved if not in Deferred Mode

    MMS Reject End MMS was rejected from the network

    MMS Retrieve End MMS Retrieve end

    MMS Send Confirm This event is used by the network to signal the end of the send process

    MMS Send End Sending of the MMS completed

    MMS Send Request MMS Send Request

    MMS Start MMS Task Start

    MMS STOP MMS Task Stop

    3.16 Marker-MOC Call

    Marker Name Description

    MOC Dial QVoice sent a Dial command to the mobile phone for an MOC call

    MOC Setup MOC call setup process (from Dial to Connect) started:

    GSM: QVoice received a Layer 3 CC:Setup message from the mobile phone

    CDMA: QVoice received a Layer 3 Service Connect message from the mobile phone

    MOC Connect MOC call connected successfully:

    GSM: QVoice received a Layer 3 CC:Connect Acknowledge message

    CDMA: QVoice received detection of audio

    MOC ConnectFail MOC call ended in a Failed Call:

    GSM: QVoice received no Layer 3 CC:Connect Acknowledge message within 10255s after Setup Marker (time selectable using Connect Fail Timer), OR QVoice received a Layer 3 CC:Release message, OR QVoice received a Layer 3 CC:Channel Release message

    CDMA: QVoice did not detect audio within 10255s after Dial Marker (time selectable using Connect Fail Timer)

    OR QVoice is in the No Network status

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    Marker Name Description

    MOC Disconnect MOC call disconnected as expected:

    GSM: QVoice received a Layer 3 CC:UL Disconnect message

    CDMA: QVoice received a phone state UL Disconnect

    MOC Release MOC call disconnected and released as expected:

    GSM: QVoice received a Layer 3 CC:Release Complete message

    CDMA: QVoice received a Layer 3 UL (Rev) Release Order

    MOC ReleaseError MOC call ended in a Release Failed Call. This means the connection setup was successful. But, once the call duration was reached, QVoice gave the Clear command to the mobile and the mobile sent a Layer 3 Disconnect command, but did not receive a Layer 3 Release message from the network within 5s.

    GSM: QVoice received one of the following messages before a Layer 3 CC:Release Complete message:

    Layer 3 CC:Channel Release message

    Layer 3 Idle Report

    Layer 3 RR:System Information 3

    CDMA: QVoice received one of the following messages before a Layer 3 DL (Fwd) Release Order:

    Phone state Idle

    Phone state Disconnected

    OR QVoice is in the No Network status

    OR 5s timeout after Disconnect Marker has elapsed

    MOC Break During an MOC call, a break occurred. This means the connection setup was successful, but the connection was disconnected before the call duration was reached. The call status will be Dropped:

    GSM: mobile phone went to Idle Mode (Layer 3 RR:System Information 3), OR QVoice received Layer 3 Idle Reports, OR QVoice received Layer 3 CC:DL Disconnect message

    CDMA: mobile phone went to Idle Mode (Phone state Idle), OR QVoice received Layer 3 DL (Fwd) Release Order, OR QVoice received phone state Disconnected

    OR QVoice is in the No Network status

    MOC CallError MOC call ended in a Call Error:

    QVoice received no Layer 3 CC:Setup message within 10255s after Dial Marker (time selectable using Connect Fail Timer), OR QVoice received a Layer 3 CC:Channel Release

    For CDMA, QVoice received no Layer 3 Service Connect message within 10255s after Dial Marker (time selectable using Connect Fail Timer

    Or, QVoice is in No Network status

    MOC SystemRelease The MOC call was terminated by QVoice (e.g., the battery was discharged or the operating temperature was exceeded)

  • , 0.1, 7/4/2012 37

    Marker Name Description

    MOC UserRelease User stopped measurement during an MOC call:

    During Dedicated Mode

    OR during connection setup

    OR during connection clear-down

    3.17 Marker-MTC Call

    Marker Name Description

    MTC Dial QVoice sent a Dial command to the mobile phone for an MTC call

    MTC Setup MTC call setup process (from Dial to Connect) started:

    GSM: QVoice received a Layer 3 CC:Setup message from the mobile phone

    CDMA: QVoice received a Layer 3 Service Connect message from the mobile phone

    MTC Connect MTC call connected successfully:

    GSM: QVoice received a Layer 3 CC:Connect Acknowledge message

    CDMA: QVoice received detection of audio

    MTC ConnectFail MTC call ended in a Failed Call:

    GSM: QVoice received no Layer 3 CC:Connect Acknowledge message within 10255s after Setup Marker (time selectable using Connect Fail Timer), OR QVoice received a Layer 3 CC:Release message, OR QVoice received a Layer 3 CC:Channel Release message

    CDMA: QVoice did not detect audio within 10255s after Dial Marker (time selectable using Connect Fail Timer)

    OR QVoice is in the No Network status

    MTC Disconnect MTC call disconnected as expected:

    GSM: QVoice received a Layer 3 CC:UL Disconnect message

    CDMA: QVoice received a phone state UL Disconnect

    MTC Release MTC call disconnected and released as expected:

    GSM: QVoice received a Layer 3 CC:Release Complete message

    CDMA: QVoice received a Layer 3 UL (Rev) Release Order

  • 38 , 0.1,7/4/2012

    Marker Name Description

    MTC ReleaseError MTC call ended in a Release Failed Call. This means the connection setup was successful. But, once the call duration was reached, QVoice gave the Clear command to the mobile and the mobile sent a Layer 3 Disconnect command, but did not receive a Layer 3 Release message from the network within 5s.

    GSM: QVoice received one of the following messages before a Layer 3 CC:Release Complete message:

    Layer 3 CC:Channel Release message

    Layer 3 Idle Report

    Layer 3 RR:System Information 3

    CDMA: QVoice received one of the following messages before a Layer 3 DL (Fwd) Release Order:

    Phone state Idle

    Phone state Disconnected

    OR QVoice is in the No Network status

    OR 5s timeout after Disconnect Marker has elapsed

    MTC Break During an MTC call, a break occurred. This means the connection setup was successful, but the connection was disconnected before the call duration was reached. The call status will be Dropped:

    GSM: mobile phone went to Idle Mode (Layer 3 RR:System Information 3), OR QVoice received Layer 3 Idle Reports, OR QVoice received Layer 3 CC:DL Disconnect message

    CDMA: mobile phone went to Idle Mode (Phone state Idle), OR QVoice received Layer 3 DL (Fwd) Release Order, OR QVoice received phone state Disconnected

    OR QVoice is in the No Network status

    MTC CallError MTC call ended in a Call Error:

    QVoice received no Layer 3 CC:Setup message within 10255s after Dial Marker (time selectable using Connect Fail Timer), OR QVoice received a Layer 3 CC:Channel Release

    For CDMA, QVoice received no Layer 3 Service Connect message within 10255s after Dial Marker (time selectable using Connect Fail Timer)

    Or, QVoice is in No Network status

    MTC SystemRelease The MTC call was terminated by QVoice (e.g., the battery was discharged or the operating temperature was exceeded)

    MTC UserRelease User stopped measurement during an MTC call:

    During Dedicated Mode

    OR during connection setup

    OR during connection clear-down

    3.18 Marker-MTSI Registration

    Marker Name Description

    MTSI Registration Stop Stop of MTSI Registration

  • , 0.1, 7/4/2012 39

    3.19 Marker-Pause

    Marker Name Description

    Pause End End of pause

    Pause Start Start of pause

    3.20 Marker-PING

    Marker Name Description

    PING High Resolution STOP Stop of the High Resolution PING task

    PING Start Start of the PING task

    PING Start HR Start of the High Resolution PING task

    PING STOP Stop of the PING task

    3.21 Marker-POP3

    Marker Name Description

    POP3 Start Delete Start of task to delete all (old) emails for used account

    POP3 Start Get Start of POP3 Task to retrieve emails

    POP3 STOP Stop of POP3 task

    3.22 Marker-RRC State

    Marker Name Description

    RRC State Cell_DCH WCDMA RRC State: Cell DCH

    RRC State Cell_FACH WCDMA RRC State: Cell FACH

    RRC State Cell_PCH WCDMA RRC State: Cell PCH

    RRC State Connecting WCDMA RRC State connecting

    RRC State Idle WCDMA RRC State in Idle mode

    RRC State Out of zone WCDMA RRC State out of zone

    URA_PCH Routing Area Update PCH

    3.23 Marker-SMS

    Marker Name Description

    SMS Receive SMS Received

    SMS Send SMS Sent

    SMS Start SMS Task Start

    SMS Start Old SMS Task Start QVoice version

  • 40 , 0.1,7/4/2012

    3.24 Marker-SMTP

    Marker Name Description

    SMTP Start Start of the SMTP task to send emails

    SMTP STOP Stop of the SMTP task

    3.25 Marker-Speech

    The following diagram illustrates some of the markers used in a Speech call:

    5 sec speech sample

    Start speech sample

    Start evaluated part

    evaluated part

    Stop evaluated part

    Stop speech sample

    Marker Name Description

    Evaluated part Start Start of the part of the 5s speech sample used to calculate the MOS score

    Evaluated part STOP Stop of the part of the 5s speech sample used to calculate the MOS score

    Speech sample Start Start of the entire 5s speech sample

    Speech sample Stop Stop of the entire 5s speech sample

    Unknown Not used

    3.26 Marker-STREAM

    Marker Name Description

    3GPP using QT START 3G-PPS Packet-switched Streaming Service

    MPEG-4 using QT START Start of the MPEG-4 video player file

    QuickTime (QT) START Start of the Apple QuickTime video player file

    Real Media (RM) START Start of the RealMedia video player file

    Stream Overall Marker Result marker of the streaming sub-system

    STREAM STOP Streaming task Stop

    Windows Media (WM) START Start playback of the Windows Media video player file

  • , 0.1, 7/4/2012 41

    3.27 Marker-UDP

    Marker Name Description

    UDP Downlink Start Task Start Marker: UDP downlink

    UPD Uplink Start Task Start Marker: UDP Uplink

    UDP STOP Stop of the UDP task

    3.28 Marker-URA Update

    Marker Name Description

    URA Update Marker WCDMA Routing Area Update

    3.29 Marker-User

    Marker Name Description

    Master User marker generated on the Master

    Slave User Marker generated on the Slave

    3.30 Marker-VoIP MOC Call

    Marker Name Description

    VoIP MOC Dial (SIP Invite) QVoice sent a Dial command to the VoIP stack. SIP protocol: "Invite" message sent

    VoIP MOC Connect (SIP Invite OK)

    SIP protocol: Invite OK received

    VoIP MOC ConnectFail (Timeout)

    No SIP "Invite OK" received within configured timeout

    VoIP MOC Disconnect (SIP Bye)

    Call Disconnect. SIP protocol: Bye message received

    VoIP MOC Release (SIP Bye OK)

    SIP protocol: "Bye OK" message received

    VoIP MOC ReleaseError (SIP Bye NOK or Timeout)

    SIP protocol: No " Bye OK" or "Bye NOK" message received

    VoIP MOC Break VoIP call ended before reaching the configured call duration

    VoIP MOC CallError (SIP Invite NOK)

    SIP protocol: Invite NOK message received

    VoIP MOC SystemRelease The VoIP MOC call was terminated by QVoice (e.g., the battery was discharged or the operating temperature was exceeded)

    VoIP MOC UserRelease User stopped measurement during a VoIP MOC call:

    During Dedicated Mode

    OR during connection setup

    OR during connection clear-down

  • 42 , 0.1,7/4/2012

    3.31 Marker-VoIP MTC Call

    Marker Name Description

    VoIP MTC Dial (SIP Invite) QVoice sent a Dial command to the VoIP stack. SIP protocol: "Invite" message sent

    VoIP MTC Connect (SIP Invite OK)

    SIP protocol: Invite OK received

    VoIP MTC ConnectFail No SIP "Invite OK" received within configured timeout

    VoIP MTC Disconnect (SIP Bye)

    Call Disconnect. SIP protocol: Bye message received

    VoIP MTC Release SIP protocol: "Bye OK" message received

    VoIP MTC ReleaseError (SIP Bye NOK or Timeout)

    SIP protocol: No " Bye OK" or "Bye NOK" message received

    VoIP MTC Break VoIP call ended before reaching the configured call duration

    VoIP MTC CallError (SIP Invite NOK)

    SIP protocol: Invite NOK message received

    VoIP MTC SystemRelease The VoIP MTC call was terminated by QVoice (e.g., the battery was discharged or the oper