Notice Pabx

8/6/2019 Notice Pabx

1/31

Install and set up OmniPCX Office range of solutions

Customize Office solutions according to your clients needs Manage IP integra tion and provide customers with ful l IP or blended network environment

Implement Internet facilities as customer requires it

Maintain configuration and replace hardware

Lear n How To :

OmniPCX Office R2

Complete

Curriculum

Modular training with alternate learning paths to offer you the opportunity of being taught at your own paceand according to your business schedule Short training modules for a fast readiness and quick knowledge acquisition Hands-on and lab exercises based upon real- life experience and first-class expertise

Optim ized curri culum :


2/31

OmniPCX Office R2.0

Complete

CurriculumOR

5 days

System Expert R2.0OF00TE286

c-learning

2 days

VoIP Servi ces R2.0OF00TE283

c-learning2 days

Network Services R2.0OF00TE282

c-learning

4 days

Teleph ony Servi ces R2.0OF00TE284

c-learning4 days

Inte rn et Services R2.0OF00TE285

c-learning

2 days

Custom R2.0OF00TE281

c-learning

12 hrs

Star ter R2.0OF00CD287

i-learning

Clock priority Heterogeneous networks ARS

Networ k services contents:

Shared Internet Access

Email

Basic Security

Basic VPN

LAN

Internet services contents:

Expert PM5, DECT

Firewall

LoLa

RAS, VPN

System Supp ort Exper t conten ts:

Hardware and sets Installation

Simple management

PM5

Star ter & custom contents:

Description

VoIP hardware installation

H323 gateway

Maintenance QOS

VoIP servi ces contents:

Main telephony features

Voice mail

Telephony services contents:

2days

Star ter R2.0OF00TE280

c-learning


3/31

Upgrade

Curriculum

OmniPCX Office R1.x to R2.0

AQFP

R1.x

Delta AQFP R1.x to R2.0OF00CD088

2 Hrsi-learning

ACFER1.x

Delt a A CFE R1.x to R2.0OF00TE273

i-learning

c-learning

2 Hrs

3 Days

ACSER1.x

Delta ACSE R1.x to R2.0OF00TE274

i-learning

c-learning

2 Hrs

5 Days


4/31

Upgrade

Curriculum

Alcatel Office R4.2 to OmniPCX Office R2.0

AQFP

Office

R4.2

StarterOF00CD087

12 hrsi-learning

ACFEOffice

R4.2

ACSEOffice

R4.2

StarterOF00TE280

2 daysc-learning

New telep hony servicesOF00TE272

3 daysc-learning

ORCustom

OF00TE281

2 daysc-learning

Intern et servicesOF00TE285

4 daysc-learning

New teleph ony servicesOF00TE272

3 daysc-learning

Intern et servicesOF00TE285

4 daysc-learning

System Expert R2.0OF00TE286

5 daysc-learning


5/31

Alcatel OmniPCX Office R2.0

Presales

Curriculum

Presales

Omn iPCX Of fice R2.1

PS00TE241

3 daysc- learning

Product description

Positionning

Packages

Voice features

VoIP

Internet features

Case studies

Quotation tools

Presales contents:


6/31

REFERENCE :OF00CD287 LANGUAGE :ENGLISH or LOCAL

DELIVERYMETHOD:i-learning PRICE per trainee: 125 uros (WPL)

DURATIONS :C

I

12 hours

V

PARTICIPANTS : Min - Max

Part of the certifying curriculum up to : AQFP

Who should attend this course ?

Technician in charge of the installation of the OmniPCX Office

Prerequisites :

Use basically PCs (Microsoft Windows, Internet browser)

Main course objectives :

Perform a simple installation of the Alcatel OmniPCX Office

CDROM Starter - R2

Alcatel OmniPCX Office


7/31

Alcatel OmniPCX OfficeCDROM Starter - R2

c-learning i-learning v-learning

Describe the OmniPCX Office features 4

Describe TCP/ IP basics 4

Describe Internet basics 4

Describe ADSL basics 4

Describe VoIP basics 4

Describe the environment 4

Describe the packages 4

Describe the facilities and the limits 4

Describe the hardware architecture 4

Describe the main hardware equipment and their use 4

Describe the sets range 4

Describe the management interface PM5 4

Describe the data collection and use the associated tool 4

Describe installation precautions 4

Connect the hardware 4

Connect the external accesses 4

Connect the phone sets 4

Connect the auxiliaries 4

Start and stop the system 4

Describe and use the installation wizards 4

Describe and use the management interface WBM 4

Configure a simple Internet Access by wizard 4

Describe the voice mail 4

Describe the default configuration 4

Manage incoming and outgoing calls by wizard 4

Customize the phone sets 4


8/31

REFERENCE : OF00TE280 LANGUAGE : ENGLISH or LOCAL

DELIVERYMETHOD :c-learning PRICE per trainee : 810 uros (WPL)

DURATIONS :C

2 daysI

V

PARTICIPANTS : 8 Min - 12 Max




Prerequisites :

Use basically PCs (Microsoft Windows, Internet browser) Know TCP/IP



Starter - R200



9/31

Alcatel OmniPCX OfficeStarter - R200


Describe the environment, the features and the limits 4

Describe the packages 4

Describe the hardware architecture 4

Describe the sets range 4

Describe the management interface PM5 4

Describe the data collection and use the associated tool 4

Describe installation precautions 4

Connect the hardware 4

Connect the external accesses 4

Connect the phone sets 4

Connect the auxiliaries 4

Start and stop the system 4

Describe and use the installation wizards 4

Describe and use the management interface WBM 4

Configure a simple Internet Access by wizard 4

Describe the voice mail 4

Describe the default configuration 4

Manage incoming and outgoing calls by wizard 4

Customize the phone sets 4

Register DECT handsets by wizard 4

Describe and install PIMphony 4

Replace damaged hardware 4


10/31

REFERENCE :OF00TE281 LANGUAGE :ENGLISH or LOCAL

DELIVERYMETHOD:c-learning PRICE per trainee: 810 uros (WPL)

DURATIONS :C

2 days

I

V




Technician in charge of the installation of the Alcatel OmniPCX Office

Prerequisites :

Use basically PCs (Microsoft Windows) Have attended the training Alcatel O mniPCX Office Starter - R2 or Be able to install and configure the OmniPCX Office using wizards


Simply customise the Alcatel OmniPCX Office

Custom - R2



11/31

Alcatel OmniPCX OfficeCustom - R2


According to the result of the test of the startup of thetraining, describe (connect/ install) the misunderstoodtopics

4

Describe the management tool "Easy view" 4

Describe the management tool "EasyPlus view" 4

Using the procedure, describe and manage the groups 4

Using the procedure, describe and manage the sets 4

Using the procedure, describe and manage the phonefacilities

4

Using the procedure, describe and manage the mainsystem features

4

Using the procedure, describe and manage the voicemail

4


12/31


DELIVERYMETHOD:c-learning PRICE per trainee: 1 788uros (WPL)

DURATIONS :C

4 days

I

V


Part of the certifying curriculum up to : ACFE


Technicians in charge of the installation and configuration of the Alcatel OmniPCX Office

Prerequisites :

Use basically the PCs (Microsoft Windows) Have the AQFP level on Alcatel OmniPCX Office R2 Have attended the Alcatel OmniPCX Office Custom - R2 training


Perform a full Voice installation on the OmniPCX Office

Telephony services - R2



13/31

Alcatel OmniPCX OfficeTelephony services - R2


Configure and use the management tool PM5 in "expert"mode

4

Describe the services offered by the Alcatel OmniVista forthe OmniPCX Office

4

Apply the procedure to customise the numbering 4

Apply the procedure to manage incoming and outgoingcalls

4

Apply the procedure to manage the metering for internal

or external interfaces

4

Customize the voice mail 4

Configure the application "Visual Mailbox" 4

Display the statistics about the voice mail 4

Configure the application "automated attendant" 4

Configure the application "Hotel" 4

Identify the hardware errors 4

Describe the main information of the system messages 4

Apply the procedure to upgrade an Office R4 database 4

Describe the migration from an Alcatel OmniPCX OfficeR110 to a R200

4

Apply the procedure to upgrade the system bydownloading

4

Set up the Least Cost Routing for easy direct multi-carriercases

4


14/31



DURATIONS :C

4 days

I

V




Technicians in charge of the installation of the OmniPCX Office

Prerequisites :

Use the PCs (Microsoft Windows, Internet browser) Have attended the Alcatel OmniPCX Office Custom - R2 training or Have AQFP level on OmniPCX Office R2 Know Internet protocols (TCP/ IP, HTTP, POP3, ..)

Main course objectives : Implement the simple solutions of Internet on the Alcatel OmniPCX Office

Internet Services - R2



15/31

Alcatel OmniPCX OfficeInternet Services - R2


Describe the Internet services 4

Describe the WBM ergonomics 4

Describe and implement the network services 4

Describe the "LAN server" facility 4

Describe and implement the shared internet access 4

Describe and implement the proxy 4

Describe and configure the users accounts and groups 4

Describe the firewall and configure it simply 4

Describe and configure the e-mail 4

Describe shortly statistics and alarms 4

Describe and configure simple VPN 4

Describe the "Appliance" server topology 4


16/31



DURATIONS :C

2 days

I

V


Part of the certifying curriculum up to : ACSE


Technicians in charge of the installation of the Alcatel OmniPCX office

Prerequisites :

Use the PCs Know TCP/ IP and protocols for VoIP Be able to install and configure the OmniPCX Office for voice solutions or Have attended the Alcatel OmniPCX Office Telephony services - R2 training

Main course objectives : Implement VoIP solutions on the Alcatel OmniPCX Office

VoIP Services - R2



17/31

Alcatel OmniPCX OfficeVoIP Services - R2


Describe VoIP services 4

Describe, install and configure VoIP equipments 4

Configure VoIP parameters 4

Configure the H323 gateway 4

Describe and configure an IP phone 4

Describe and configure the "Fax over IP" 4

Describe and implement the H450 4

Ensure a first level of maintenance 4

Describe the quality of service (QoS) 4


18/31



DURATIONS :C

2 days

I

V




Technicians in charge of the installation of the OmniPCX Office

Prerequisites :

Use basically the PCs (Microsoft Windows) Be able to install and configure the voice aspects of the Alcatel O mniPCX Office R2 or Have attended the Alcatel OmniPCX Office Telephony services - R2 training


Implement network solutions for the Alcatel OmniPCX Office

Network services - R2



19/31

Alcatel OmniPCX OfficeNetwork services - R2


Configure ARS tables in a complex multi-carrierconfiguration

4

Name the different networks and describe the protocolsand their facilities

4

Set up and manage network solutions through ARS 4

Manage synchronization of clocks in a private network 4

Describe the centralized metering in a private network 4


20/31

REFERENCE :OF00TE286EN LANGUAGE :ENGLISH


DURATIONS :C

5 days

I

V




Expert in charge of the OmniPCX Office

Prerequisites :

Use the PCs Know Internet protocols (TCP/ IP, HTTP, POP3,..) Be able to install and configure all the solutions (voice, VoIP, Network, Internet) of the Alcatel

OmniPCX Office


Configure and maintain complex or rare solutions on the Alcatel OmniPCX Office

System Suppor t Exper t - R2



21/31

Alcatel OmniPCX OfficeSystem Suppor t Exper t - R2


Detect management related failures 4

Describe and modify noteworthy addresses 4

Describe and configure advanced features by PM5 4

Manage advanced DECT parameters 4

Describe data transfer 4

Describe and use network maintenance commands 4

Describe CTI on Alcatel OmniPCX Office 4

Describe and use LoLa 4

Describe and bring into service the RAS 4

Describe and implement complex VPN 4

Describe and configure the full firewall 4

Describe and implement the Intranet server 4

Describe and implement the Web server 4

Describe and use the statistics and real time alarms 4

Describe and configure the backup/ restore 4


22/31

REFERENCE :OF00CD088 LANGUAGE :ENGLISH or LOCAL

DELIVERYMETHOD:i-learning PRICE per trainee: 50 uros (WPL)

DURATIONS :C

I

2 hours

V

PARTICIPANTS : Min - Max




Prerequisites :

Use basically PCs (Microsoft Windows, Internet browser)



Evolution R1.1 to R2 for "Field Professional"



23/31

Alcatel OmniPCX OfficeEvolution R1.1 to R2 for "Field Professional"


Describe the new hardware 4

Describe the new phone features 4


24/31


DELIVERYMETHOD:Blended Learning PRICE per trainee: 1440 uros (WPL)

DURATIONS :C

3 days

I

2 hours

V




Technician in charge of the installation and configuration of the Alcatel OmniPCX Office

Prerequisites :

Have the level ACFE on Alcatel OmniPCX Office R1.1


Install and configure the voice features of the Alcatel OmniPCX Office

Evolution R1.1 to R2 for "Field Expert"

Alcatel OmniPCX office


25/31

Alcatel OmniPCX officeEvolution R1.1 to R2 for "Field Expert"


Describe the enw hardware 4

Describe and implement the new phone facilities 4

Describe and use the "Hot Plug" 4

Describe the novelties about the software keys 4

Describe and configure the voice mail enhancements 4

Describe and implement the migration 4

Describe the new Internet facilities 4


Describe the e-mail enhancements 4

Describe the "LAN" server feature 4

Describe and configure the proxy 4

Describe and configure the users accounts and groupsmanagement

4




26/31

REFERENCE :OF00TE274 LANGUAGE :ENGLISH

DELIVERYMETHOD:Blended Learning PRICE per trainee: 2 635uros (WPL)

DURATIONS :C

5 days

I

2 hours

V




Experts in charge of the installation or configuration of the Alcatel OmniPCX Office

Prerequisites :

Use of PCs Have the level ACSE on Alcatel OmniPCX Office R110


Configure and maintain complex or rare solutions on the Alcatel OmniPCX Office

Evolution R1.1 to R2 for "System Exper t"



27/31

Alcatel OmniPCX OfficeEvolution R1.1 to R2 for "System Exper t"



Describe and implement the new phone facilities 4

Describe and use the "Hot Plug" 4

Describe the novelties about the software keys 4

Describe and configure the voice mail enhancements 4

Describe and implement the migration 4

Describe the new Internet facilities 4


Describe and implement the dynamic DNS 4

Describe the "LAN" server feature 4

Describe and configure the proxy 4

Describe and configure the users accounts and groupsmanagement

4


Describe and configure the RAS 4

Describe and configure the complex VPN 4

Describe and configure the firewall 4

Describe and configure the file server 4

Describe and configure the Intranet server 4

Describe and use the statistics and alarms 4

Describe and implement the backup/ restore 4

Describe VoIP novelties 4

Describe and use E-mail enhancements 4



28/31

REFERENCE :OF00TE272 LANGUAGE :ENGLISH

DELIVERYMETHOD:Blended Learning PRICE per trainee: uros (WPL)

DURATIONS :C

3 days

I

V




Technician in charge of the installation and the configuration of the Alcatel OmniPCX OfficeR2

Prerequisites :

Have the level ACFE on Alcatel Office R4


Install and configure the Alcatel OmniPCX Office R4

Evolution from Alcatel Off ice R4 to OmniPCX Office R2



29/31

Alcatel OmniPCX OfficeEvolution from Alcatel Off ice R4 to OmniPCX Office R2


Describe the advantages of the new "CommunicationAppliance" compared to the Alcatel O ffice R4

4

Describe the hardware architecture of the OmniPCXOffice R2

4

Describe and install the application Voice mail 4

Bring into service the automatic call handling 4

Describe, install and configure the new phone features 4

Describe the upgrade of a database of the Alcatel OfficeR4 to the OmniPCX Office

4


30/31

REFERENCE : PS00TE241EN. LANGUAGE :ENGLISH

DELIVERYMETHOD:c-learning PRICE per trainee: uros (WPL)

DURATIONS :C

3 days

I

V


Part of the certifying curriculum up to :


Presales

Prerequisites :

Have knoledge on internet protocols, technology, LAN, security, email messaging or have attended FG00TE076 training course


Descrbe the Alcatel OmniPCX Office Services R2x

Services on OmniPCX Off ice R2



31/31

Alcatel OmniPCX OfficeServices on OmniPCX Off ice R2


Describe the Alcatel OmniPCX Office R2 positioning 4

Describe the Alcatel OmniPCX Office R2 global offer 4

Describe the Alcatel OmniPCX Office R2 competition 4

Describe the Alcatel OmniPCX Office R2 architecture 4

Describe the main commercial aspects 4

Describe the ordering tools 4

Describe the migration from Alcatel OmniPCX Office R1to R2

4

Describe the OmniPCX Office on site facilities 4

Describe the mobili ty solution 4

Describe the management tools and capabilities 4

Describe off site facilities 4

Describe the hospitality feature 4

Describe the Internet features 4

Describe the VoIP solutions 4

Describe the networking solutions 4

Describe the CTI solutions 4

Documents

Notice Pabx