Nnpc Kpmg Report

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    Interim Report on the Processand Forensic Review of NNPC

    07 September 2010

    This report contains 40 pagesConsolidated Detailed Findings v1.doc

    Current State Assessment Report on the

    Process and Forensic Review of the Nigerian

    National Petroleum Corporation (Project

    Anchor)

    ENERGY AND NATURAL RESOURCES

    Federal Ministry of Finance

    22 November 2010

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    Document review and approval

    Revision history

    Version Author Date Revision

    This document has been reviewed byReviewer Date reviewed

    12345This document has been approved by

    Name Signature Date reviewed12345

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    Disclaimer

    This report is made by KPMG Professional Services (KPMG), a Nigerian partnership and amember firm of the KPMG network of independent firms affiliated with KPMG InternationalCooperative (KPMG International), a Swiss entity and S.S. Afemikhe & Co(SSA) (theConsultants). KPMG International provides no client services. No member firm has anyauthority to obligate or bind KPMG International or any other member firm vis--vis third-parties, nor does KPMG International have any such authority to obligate or bind any memberfirm.

    Unless otherwise specifically stated in the engagement letter, any advice or opinion(deliverable) relating to the provision of this Service is provided solely for the use of theGovernment of the Federal Republic of Nigeria represented by the Permanent Secretary, FederalMinistry of Finance (the Government or the Ministry).

    Should you wish to disclose or refer to such deliverable in any way, including but not limited to,any publication on any electronic media, to any third-party, you are required to notify suchthird-party of the fact that the said deliverable has been provided to you for your sole use andbenefit and is based on specific facts and circumstances provided by you and pursuant to theConsultancy Services Agreement made on 26 day of July 2010.

    Such third-party may not rely on such deliverable and the Consultants, to the fullest extentpossible, shall accept no responsibility or liability to that third-party in connection with theservices.

    During the supply of the services, we may supply oral, draft or interim advice, reports orpresentations. In such circumstances, the Consultants written advice or final written report shalltake precedence. No reliance should be placed by you on any oral, draft or interim advice,reports or presentations. Where you wish to rely on oral advice or an oral presentation, youshall inform us and we will provide documentary confirmation of the advice.

    The Consultants shall not be under any obligation in any circumstance to update any advice orreport, oral or written, for events occurring after the advice or report has been issued in finalform.

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    Glossary of Terms

    Acronym Definition

    AGO Automotive Gas Oil (Diesel)

    CBN Central Bank of Nigeria

    CIP Central Invoice Processing

    COMD NNPCs Crude Oil Marketing Department

    DAPPMA Depot and Petroleum Products Marketers Association

    DEXCOM Directorate Executive Committee

    DPK Dual Purpose Kerosene

    DPR Department of Petroleum Resources

    DTB Dated Brent

    EMD Electro Motive Diesel

    EDO Executive Director, Operations

    ETD Engineering and Technology Division

    ETSD Engineering and Technical Services Department

    FAAC Federation Accounts Allocation Committee

    FAD Finance and Accounts Division

    FGN Federal Government of Nigeria

    FMF Federal Ministry of Finance

    FPO Foreign Purchase Order

    GED NNPCs Group Executive Director

    GED E&P Group Executive Director, Exploration and Production

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    Acronym Definition

    GMD NNPCs Group Managing Director

    GNED Group Non-Executive Director

    IDSL Integrated Data Services Limited

    IOC International Oil Company

    IPMAN Independent Petroleum Marketers Association of Nigeria

    JOA Joint Operating Agreement

    JV Joint Venture

    JVCC Joint Venture Cash Calls

    KPMG KPMG Professional Services

    KRPC Kaduna Refining and Petrochemical Company

    LC Letter of Credit

    LIBOR London Inter Bank Offered Rate

    LNG Liquefied Natural Gas

    LPFO Low Pour Fuel Oil

    LPO Local Purchase Order

    MEXCOM Management Executive Committee

    MIS Management Information Systems

    MPN Mobil Producing Nigeria Limited

    MTC Management Tender Committee

    MT Metric Tonnes

    MTD Marine Transportation Department

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    Acronym Definition

    MTU Marine Transportation Unit

    NAOC Nigerian Agip Oil Company

    NAPIMS National Petroleum Investment Management Services

    NGC Nigerian Gas Company

    NIBOR Nigerian Inter Bank Offered Rate

    NNPC Nigerian National Petroleum Corporation

    NOR Notice of Readiness

    NPA Nigerian Port Authority

    NPDC Nigerian Petroleum Development Company

    OECD Organisation for Economic Co-operation and Development

    OPCOM Operating Committee

    OSP Official Selling Price

    PEF Petroleum Equalisation Fund

    PMS Premium Motor Spirit (Petrol)

    POCNL Phillips Oil Company Nigeria Limited

    POOC Pan Ocean Oil Corporation

    PPMC Pipelines and Products Marketing Company

    PPPRA Petroleum Products Pricing Regulatory Agency

    PSC Production Sharing Contract

    PSF Petroleum Support Fund

    PV Payment Voucher

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    Acronym Definition

    SBU Strategic Business Unit

    SSA S. S. Afemikhe and Co.

    SPDC Shell Petroleum Development Company

    SPM Single Point Mooring

    STS Ship to Ship Charges

    SUBCOM Sub Committee

    TECOM Technical Committee

    TEPNG Total Exploration and Production Nigeria Limited

    TOR Terms of Reference

    VAT Value Added Tax

    WRPC Warri Refining and Petrochemical Company

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    Contents

    1 Executive Summary 9

    2 Introduction 102.1 Project Background and Approach 10

    2.2 Project Scope 102.3 General Work Approach 112.4 Engagement Structure 11

    3 Process Workstream 133.1 Objectives 133.2 Work Approach 133.3 Limitations 14

    4 Detailed Findings 164.1 Crude Oil Revenue Flows 16

    4.2 Product Sales 26

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    1 Executive Summary

    wi

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    2 Introduction2.1 Project Background and Approach

    The Federal Government of Nigeria (FGN) has noted recent reports ofpossible inaccuraciesin the crude oil and gas revenues remitted to the Federation Account by the Nigerian NationalPetroleum Corporation (NNPC). The reports arose from allegations of wrongful deductions atsource by the NNPC to fund its operations.

    The FGN has also noted that despite the increase in international oil prices and Nigerias export

    volumes, there has not been a commensurate improvement in the countrys external reservesposition. This has been further aggravated by allegations of unauthorised changes made in themanagement of the foreign bank accounts used for the receipt of the nations crude oil and gassales proceeds by the NNPC as these sales proceeds are said to be received into NNPC-managedforeign bank accounts

    Furthermore, there are concerns that the procedures for managing and reporting the countryscrude oil and gas revenues are opaque and characterised by gaps, overlaps and inconsistenciesin the role of key parties responsible for the assessment, collection and reporting on theserevenue streams.

    Against the backdrop of these concerns, the FGH, through the Federal Ministry of Finance(FMF or the Ministry), engaged KPMG and SSA to carry out a process and forensic reviewof NNPC.

    This Inception Report articulates the methodology and framework adopted for the assignment. Itsets out the project work plans, and other information relating to the project organisation andcontrol procedures.

    2.2 Project ScopeBased on the Terms of Reference (TOR), the specific scope of this review shall be:

    To determine the accuracy and completeness of reported crude oil and gas revenuesaccruing to the NNPC (both Federation and NNPC crude) during the period 2007 to 2009;

    To establish the underlining reasons for major inaccuracies and the NNPC officials involvedin the irregularities;

    To review the existing governance and institutional arrangements for managing thecountrys crude oil and gas revenues (export and domestic) through NNPC;

    To carry out an assessment of deductions made by NNPC (including petroleum-product-related subsidy and joint venture cash calls) before remitting to the Federation Account;

    To examine other components of NNPCs operating and capital expenditure between 2007and 2009;

    To establish, if any, discrepancies between reported and declared revenue receipts;

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    To define and map out the processes and procedures by which the NNPC computes,determines, and remits revenues to government (including the process of marketing equitycrude), by reviewing the existing procedures, flowcharting the current processes andevaluating the relevant controls, with a view to identifying existing strengths, inherentweaknesses, past errors and irregularities, and any practical prospects for improving theexisting processes and procedures;

    To review the volumetric data involved in the computation of crude oil and gas revenues,that is, to validate the export and domestic crude oil volumes and values;

    To review a sample of past transactions for accuracy, validity, appropriateness andefficiency; and

    To summarise and report upon any exceptional issues noted during the engagement andwhich may have significant impact on the overall integrity of the system for remittingoperating surpluses and other revenue receipts.

    2.3 General Work ApproachOur overall approach is depicted schematically below:

    2.4 Engagement Structure

    Project

    Planning and

    Organisation

    REPORT

    Reporting

    Phase 3Phase 2Phase 1

    PLAN REVIEW

    Revenue Process Review

    Revenue Governance Review

    Transaction and Forensic Review

    Project Management and Quality Assurance

    Status ReportingStatus Reporting

    2 months

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    Figure 2.1: Project Team Structure

    MINISTER OF FINANCE

    PROCESS

    WORKSTREAM

    (KPMG)

    Concurring Partners (KPMG)

    Michiel Soeting

    Kevin West

    Kunle Elebute

    Bisi Lamikanra

    Chibuzor Anyanechi

    GOVERNANCE

    (KPMG)

    CRUDE

    SALES

    (KPMG)

    PAST

    TRANSACTION

    S (SSA)

    SUBSIDY

    (SSA)

    JV

    CASH CALLS

    (SSA)

    Consulting Partners/Consultants

    (SSA)

    Sam Afemikhe

    Chris Nurse

    David Quinn

    Andy Nmorka

    FORENSIC

    (KPMG)

    DOMESTIC

    CRUDE

    (KPMG)

    PRICING

    (SSA)

    EXPORT

    CRUDE

    (KPMG)

    CAPEX

    (SSA)

    OPEX

    (SSA)

    Dimeji Salaudeen

    (KPMG)

    Samuel Afemikhe

    S. S. Afemikhe & Co.(CA)

    Project Management Team

    Dr. Muyiwa Adedeji

    (Fed. Min. of Finance)

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    3 Process WorkstreamThis section of the report details our findings with regards the process review of NNPCsrevenue processes. The objective of the process review was to analyse existing processes as wellas identify gaps/ issues in the processes and proffer recommendations to bridge identified gaps.The process review covered the following processes:

    Crude Sales Crude Sales Allocation Crude Oil Pricing Renewal/ Issuance of Crude Sales Contract Crude Oil Lifting and Sales Crude Sales Invoicing, Collection and Remittance

    Product Sales Renewal/Issuance of Importation Supply Contracts Crude Oil Refining Product Reception Transportation and Distribution of Products Product Sales Product Sales Invoicing, Collection and Remittance Processing of Subsidy

    3.1 ObjectivesThe revenue process review of NNPC was carried out to analyse the above processes withregards the following amongst others:

    Adequacy of existing controls to mitigate inherent risks; Adherence to laid down policies as well as the provisions of relevant laws, rules and

    regulations;

    Alignment with leading practices in the Oil and Gas industry; Adequacy of, and security over the accounting and other financial records maintained in

    respect of key transactions;

    Adequacy of the forms in use, checklists and templates, key reports generated, etc; and Utilisation of technology for increased effectiveness and efficiency.

    3.2 Work ApproachOur overall work approach for execution of the process review is presented in the schematic

    below:

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    In order to achieve the objectives of the engagement, we performed the following key tasks:

    Defined data/ information requirements and gathered relevant background materials. Reviewed background materials to understand NNPC's organisational context and define

    revenue process hierarchy (i.e. process and sub-processes).

    Conducted one-on-one interviews with relevant process owners/operators to validateunderstanding of NNPC's revenue management and reporting processes and obtainedrelevant supporting documents.

    Documented and validated as-is processes. Conducted research and collated leading practices in the revenue cycle for the oil and gas

    industry

    Conducted detailed analysis of as-is processes to identify gaps, issues and improvementopportunities.

    Conducted a test of operating effectiveness of key controls within the revenue process. Analysed the revenue reporting practices of NNPC for compliance with the provisions of

    relevant laws, rules and regulations.

    Analysed the adequacy of, and security over the accounting and other financial recordsmaintained in respect of key transactions.

    Benchmarked the revenue accounting and reporting practices of NNPC against leadingpractices and determined the gaps/ improvements.

    Documented key findings and their implications. Proffered recommendations to bridge identified issues.

    3.3 LimitationsAs at the time of compiling this report, detailed review and analysis of some processes have notbeenperformed. This can be attributed to NNPC process owners inability to provide supportingdocuments required for the process validation/ analysis. The outstanding process and supportingdocuments are highlighted below:

    Issue/ Renew Importation Supply Contracts.o Evaluation criteria for commercial bids submitted in respect of petroleum products

    importation.

    Prepare Report

    Gather Data and Document

    As Is Processes Analyse "As-is" Processes

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    o Criteria for allocation of product(s) and product volumes to importers/ suppliers.o Periodic prequalification list of approved products importers/ suppliers. (2007-2009).

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    4 Detailed Findings4.1 Crude Oil Revenue

    Monthly Production Quota

    Findings Implications Recommendations

    Production /Commercial Allowable volumeshave been observed to consistently exceedOPEC quota of 1,673,000 BBL/D for the sixmonth period (April to September 2010).

    Non-compliance with OPEC quotasby OPEC countries could exert adownward pull on crude oil priceswhich results in reduced revenuesfor the government.

    Nigeria may be fined for exceedingOPEC quota.

    Proactively initiate steps with OPEC to reviewand agree/ update current quota.

    Technical Allowable (TA) is defined by DPRto preserve the country oil/gas reserves. Thus,monthly production estimates should notexceed TA. However, instances have beenobserved where technical allowable wasexceeded:

    - Total and Chevron JVsApril 2010- NAE and Esso (ERHA ) PSCsMay 2010

    Non adherence to TA has apotential to negatively impact onthe countrys oil/gas reserves

    projections and plans.

    Appropriate justification and approval forexceeding TA should be duly documented.

    Implement additional controls to mitigate non-compliance to TA:

    - Review of compliance to TA beforeapproval of production.

    - Monitoring and reporting on non-compliance.

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    Monthly Production Quota

    Findings Implications Recommendations

    Poor data management- No centralized location for storing

    electronic copies of historical productionand allocation data. These information arestored on personnel (individual)workstations.

    Potential loss of historicalproduction information in event of

    staff turnover or system failure. Difficulty in retrieving prior

    documents/ reports.

    Documents should be maintained in a centrallocation.

    Implement procedures for ensuring effectiveand timely filing/storage and back up ofdocuments

    Ensure periodic system back-up to minimizedata losses

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    Pricing

    Findings Implications Recommendations

    Review of Official Selling Price (OSP)computation by GED C&I in addition to reviewby GED E&P. This appears to be a legacy issueas GED C&I was formerly the GGM ofCOMD.

    Duplication of review could resultin long process cycle.

    Review existing crude oil pricing process toeliminate duplication of tasks/ bottlenecks.

    Cycle times should be defined for the processof determining crude oil pricing.

    Currently, determination of Official SellingPrice (OSP) is performed by using differentvariables (dated brent - DB, differentials - Dand premium - P) i.e. OSP= DTB+D+P. Amodel was developed but is currently not beingutilized based on its lack of robustness.

    Lack of a standard model couldresult in an incomplete evaluationof OSP variables such as freightcosts, seasonal influences andoperational challenges.

    Implementation of a robust and scalable pricingmodel to ensure a complete, consistent andsystematic approach for determining OSP.

    We observed variances in crude sales priceespecially with regards to domestic sales toPPMC. Crude sales to NNPC were at lowerprices (lower than approved OSP) than to otheroff-takers which is not in compliance with

    Government's directive.

    - It appears that there is no formaldocumentation to support this decision/practice.

    Sub-optimisation of crude salesrevenue/ potential revenue loss bythe Federation.

    Non-compliance with laid downpolicies and procedures.

    Potential conflict of interest withCOMD acting as agent toGovernment and being under NNPCwho is also its customer.

    Review and update policies on crude sales toensure that external off-takers and PPMC areinvoiced at a uniform price.

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    Pricing

    Findings Implications Recommendations

    NNPC is invoiced in US$ for domestic crudeallocations but is expected to remit the

    equivalent Naira value to the FederationAccount. However we observed that exchangerates used by NNPC were lower than theaverage exchange rates published by the CBNduring the review period.

    - Exchange rate variances for 2007, 2008 and2009 were estimated at N25.7 bn, N33.8 bnand N26.7 bn respectively. (using CBNrates for the month of transaction)

    - NNPC claimed they obtained the exchangerates from CBN via phone but there was nodocument to substantiate the claim.

    Significant underpayment ofdomestic crude cost to the

    Federation Account.

    Enforce policy to ensure NNPCs exchangerates are consistent with CBNs published

    rates. Supporting documents regarding applicable

    exchange rates should be obtained from CBNand filed appropriately for record purpose.

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    Issue/ Renew Term Contracts

    Findings Implications Recommendations

    The practice of renewing crude sales contractson an annual basis is not in line with leading

    practices.

    This practice could result indiscretionary renewal of contracts.

    Extend contract duration and implementprocess of evaluation Suppliers performance

    on an annual basis.

    Evaluation criteria for renewal of contracts arenot clearly stated in the contract document:

    - Renewal of contract was said to be basedon performance of off-takers. However, thebasis and process for determiningperformance is not clearly defined.

    - In 2009, when there was a need to reducethe number of off-takers from 28 to 21 dueto supply constraints, the basis forshortlisting the offtakers appears to bebased on discretion as we were notprovided with any documentation tosupport the selection process.

    Selection of off-takers might not betransparent and objective.

    The selection exercise could bebased on individual discretion andwrong assumptions/ criteria.

    Evaluation criteria and key performancemeasures should be clearly defined anddocumented in crude sales contact.

    Standard forms should be used for evaluationof off-takers performance with inputs from allrelevant partiesFinance, Operations, COMDe.t.c.

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    Issue/ Renew Term Contracts

    Findings Implications Recommendations

    We observed some instances where crude oilwas allocated to off-takers who were not on

    the approved list:- Ovlas Trading (2,852,316 barrels and

    906,269 barrels in 2007 and 2008respectively)

    - Petrojam (2,818,914 barrels in 2007)- Oil Fields (950,166 barrels in 2007)- Zenon (906,000 barrels in 2008)

    Crude might be sold to non-credibleoff-takers.

    Relevant guarantees (e.g. LCs) andsafeguards might not implemented.

    Implement additional controls to ensureadherence to policy.

    - List of approved off-takers should bereviewed before the execution of crude oilsales agreement/ contract by relevantofficers in NNPC.

    - Off-takers should be certified to be on theapproved list before loading clearance isprocessed and approved for off-takersvessels.

    Monitor Production

    Findings Implications Recommendations

    NNPC and JV operators do not performreconciliation for gas/ feedstock sold to NLNG.

    Potential for misstatement ofNNPCs entitlement/ revenue from

    the sales of gas/ feedstock toNLNG.

    Periodic reconciliations should be conductedbetween NNPC and JV operators to detect andresolve errors / exceptions from the sales ofNLNG feedstock.

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    Lift and Ship Hydrocarbons

    Findings Implications Recommendations

    Late processing of marketing clearance to loadvessels due to delays in the receipt of Letters of

    Credit (LCs) from Off-takers.- Delayed receipt of LCs was attributed to

    both Off-takers and NNPC.

    This causes delays in the lifting ofcrude oil by vessels at the loading

    terminal.

    A clear penalty must be defined and enforcedfor all lifters.

    Enforce compliance of Off-takers to thestipulated timelines:

    - LCs: 5 days before laycan date- Marketing Clearance: 3 days before laycan

    date

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    Process Customer Invoice

    Findings Implications Recommendations

    Long cycle time for billing of off-takers due todelays in receipt of relevant documentation

    from zonal office. However, off-takers areexpected to remit payment irrespective ofreceipt of bill.

    Unauthorised extension of creditresulting in undue exposure to off-

    taker

    Review billing process to drive prompt billingof off-takers and explore alternative medium

    for receipt of invoice documentation e.g.faxing, scanning ,etc

    Define KPIs for processing and dispatch ofbills.

    Non compliance with guidelines relating todefined margin of error on LC value (+/-5%):

    - Variance between the invoice value and LCvalue exceeds the defined 5% error margin.Examples include invoice numberCOS/02/PPMC/026/08 (Difference of10.8% i.e. Cargo valuation and LC valueare $95,396,587 and $85,000,000respectively).

    The risk exists that quantity ofcrude lifted by off-takers wouldexceed the contractual volumes.

    Update and enforce lifting policies to ensureactual lifting volume and value do not exceeddefined LC margin of error.

    Conduct periodic review of LCs against cargovaluation to proactively identify need to updateLC value.

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    Process and Reconcile Collections

    Findings Implications Recommendations

    We observed that crude oil sales andcollections are not promptly captured on the

    accounting system. Typically, thesetransactions are captured in the accountingsystem after the transaction have beenapproved at FAAC meeting which is typicallytwo (2) months in arrears.

    Inaccurate sales and collectioninformation on the financial systems

    and multiple data sources as data ispredominantly managed outside thesystem.

    Tracking and ageing of receivableswould be performed manually.

    Late detection of errors and absenceof relevant audit trail.

    Root cause analysis of adjustmentnot adequately determined/resolved.

    Review billing and revenue accountingprocesses to enable real time processing of

    transactions. Explore possibility of system generated

    invoices.

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    Remit Funds into Federation Account

    Findings Implications Recommendations

    From our review of the cycle time for theremittance of domestic crude cost into the

    Federation Account, sweeping of funds took anaverage of 110120 days as against the 90 daycredit line offered to NNPC.

    Federation might be deprived oftimely utilisation of funds.

    Non compliance with contractualagreements.

    Unauthorised extension of credit toNNPC.

    Review and update remittance process toensure timely remittance of funds.

    Define KPIs for sweeping of funds into theFederation Account.

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    4.2 Product SalesIssue/ Renew Importation Supply Contracts

    Findings Implications Recommendations

    The process of selecting Suppliers forimportation of products is documented but thedocumented procedures are not adhered to. Weobserved that the Evaluation Committee onlyrecommends prices for the importation ofpetroleum products while actual allocation ofimportation contracts (especially volumes)appear to be at Managements discretion.

    The risk exists that the productimportation process could be proneto abuse.

    The limited role of the Committeein the contracting/ bid process forproducts import hampers thetransparency and objectivity of theprocess.

    Management needs to empower EvaluationCommittee to evaluate and determine shortlistfor approval based on predefined and approvedcriteria.

    Review and update policies and procedures forissuance of importation supply contracts.

    - Clearly define criteria for allocation toensure transparency and objectivity.

    - Selection should be based on definedcriteria.

    Evaluation of quotes/ bids from suppliersappears to be a redundant process becauseagreed product import prices are based onprojected in-house estimate irrespective of

    prices quoted by suppliers.

    Credible suppliers might decline tosupply petroleum products if importprices are not competitive.

    There is increased possibility thatsuppliers might bring in adulteratedpetroleum products based onuncompetitive prices.

    Review process for determining product importprices and utilize a more robust/ flexible modelto ensure prices are competitive and enableSupplier recover investment.

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    Issue/ Renew Importation Supply Contracts

    Findings Implications Recommendations

    Non compliance with approved policies/procedures. We observed that contracts for the

    importation of petroleum products wereawarded to companies/ suppliers not listed inthe approved prequalification list used for thefourth quarter 2008 importation tender.

    - Astana Oil Corporation Limited- Natural Energy- Oando

    Potential risk that contract could beawarded to Suppliers who do not

    meet defined requirements. Inability of Suppliers to meet

    contractual obligations.

    Review process and implement relevantmitigating controls

    - Only Suppliers on approved list should beinvited to tender.

    - Evaluation Committee should review bidsreceived and only evaluate bids fromapproved Suppliers.

    - Approval of importation supply contractsand payments should include a compliancereview to ensure only approved Suppliersare utilised. Any exception should be dulydocumented and approved by the GMD.

    - Conduct of periodic independent reviewsby Audit to ensure adherence to policiesand procedures.

    Monitor and Receive Product Imports

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    Findings Implications Recommendations

    Delays in discharge of product results insignificant demurrage payments.

    - Based on our analysis of productimportation profiles between January 2008and June 2010, average demurrage dayswere estimated at 31 days.

    Demurrage payments are made byNNPC;

    - We observed that NNPC wasliable to pay an aggregatedemurrage of $198 millionduring the review periodtranslating to an average of $6.6million per month.

    Review and update planning process for receiptof product imports to enable more efficientplanning of cargoes and minimise delays.

    Explore long term solutions to resolve jettyfacilities constraints:

    - Upgrade of jetty facilities productsspecifically with regards drafts.

    - Improved local production of petroleumproducts.

    Late payment to Suppliers of importedpetroleum products:

    - The importation contract stipulates thesettlement of suppliers invoice 45 days

    after submission of Notice of Readiness(NOR) to NNPC. However, actual paymentto Suppliers ranges between 220 and 240days after the receipt of NOR.

    - The late payment was attributed to cashflow issues as a result of the Corporationsinability to recover costs incurred onproduct importation.

    NNPC is liable to pay interestcharges as a result of late settlementof invoices from suppliers. Thecurrent interest charges from 45days after NOR is LIBOR + 1%.

    - This increases cost of sales andnegatively impacts NNPCs

    ability to recover cost under thecurrent pricing regime.

    Ensure proactive capture of invoices on thesystem to recognise obligation and enableeffective payment planning.

    Ensure aggressive and complete collection ofcrude oil sales to improve cash flow.

    Review import process and pricing to ensureproducts are imported in a cost effectivemanner and costs are fully recovered by crudesales revenue.

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    Refine Crude Oil

    Findings Implications Recommendations

    Low capacity utilization of the refineries:- Capacity utilization for the four refineries

    in 2008 and 2009 are estimated at 25.3%and 11.2% respectively.

    - The low capacity utilisation was attributedto partial/ complete shutdown of processingplants at the refineries as well as pipelinevandalism.

    Continued dependence on importedpetroleum products to supplement

    local production. High refinery overheads with low

    profitability.

    Turn-around-maintenance of refineryprocessing plants to improve capacity.

    Ensure continuous monitoring/ surveillance ofpipelines to reduce the frequency of occurrenceof pipeline vandalism.

    Non-integration of inventory, procurement andaccounting systems:

    - Currently, crude oil receipt as well as theproduction, verification and evacuation ofrefined petroleum products are managed onMS Excel.

    Lack of end-to-end reconciliation ofinventory to product sales.

    Increased possibility of manualerrors.

    Late or non detection of inventorylosses/ reconciliation issues.

    Inaccurate inventory recordsresulting in misstatement of

    financial records.

    Deploy an inventory management system thatsupports the refineries supply chain processes.

    - Currently, NNPC is in the process ofimplementing an ERP solution (SAP)which is expected to address the challengesbeing faced with non-integrated/ stand-alone systems.

    - There is a need to ensure that functionalrequirements meet and address the issues

    currently faced before the implementationcan be successful.

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    Consolidated Detailed Findings-v1.docx 30

    Refine Crude Oil

    Findings Implications Recommendations

    The processing fee currently earned by therefineries for processing crude oil into

    petroleum products is not sufficient to meet thetotal operating cost of the refineries.

    - Our analysis of the financials of WRPC andKRPC between 2006 and 2008 revealedthat the revenue earned from processing feewas significantly lower than the operatingcosts resulting in losses for the tworefineries during the review period.

    - We also observed that the processing fee isdetermined by a committee constituted bythe GED, Finance and Accounts and thelast review was carried out in 2005.However, the basis for determining theprocessing fee rates does not appear to bein line with current realities.

    Inability of refineries to generatesufficient revenues to meet financial

    obligations and operating cost. The refineries are not autonomous

    as they continue to depend on theCorporate Headquarters for funding.However, long term funding byCorporate Headquarters is notsustainable.

    Need to conduct a detailed review of therefineries operations to determine solutions to

    boost capacity, improve operating efficiency/effectiveness and reduce operating cost andnon-performing assets.

    Review processing fee to ensure optimalpricing and enable better recovery of operatingcost.

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    Consolidated Detailed Findings-v1.docx 31

    Determine and Process Subsidy

    Findings Implications Recommendations

    We observed that NNPCs subsidy claims andPPPRAs verification are based on volume of

    petroleum products available for sale (volumeof products imported and actual productionfrom the refineries) as against duly verifiedvolume of products lifted out of the depots(volume of petroleum products sold) asstipulated in the subsidy guidelines.

    Potential risk of subsidy payment onproducts not consumed by end users

    due to losses from pipelinevandalism, theft e.t.c.

    - A rough estimation of subsidypayment on product losses forthe period under review (20072009) is estimated at N 11.8billion.

    Risk of payment of subsidy onlocally refined products which isnot the intent of subsidy mayencourage inefficiencies in therefinery process.

    Ensure more clarity with regards interpretationand application of subsidy to achieve the intent

    of the law. Enforce compliance with the provision of the

    approved guidelines for the administration ofPSF.

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    Consolidated Detailed Findings-v1.docx 32

    Determine and Process Subsidy

    Findings Implications Recommendations

    Subsidy claims should be remitted to NNPCfrom PSF by the Federal Ministry of Finance

    (FMF) based on claims approved by PPPRA.However, NNPCs practice is to remit to theFederation Account, amount payable fordomestic crude less subsidy claims. It thenrequests the FMF to pay the subsidy amountdue to it (from PSF) into the FederationAccount being the balance of the cost ofdomestic crude.

    Actual remittance of proceeds ofdomestic crude sales to the

    Federation Account might be lessthan expected.

    Regularise and formalise guidelines for theadministration of PSF.

    The Federal Government should formallycommunicate approval of remittance of crudesales net of subsidy to NNPC, PPPRA, FMFand CBN.

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    Consolidated Detailed Findings-v1.docx 33

    Determine and Process Subsidy

    Findings Implications Recommendations

    There are instances of delays in receipt ofsubsidy advice from PPPRA resulting in the

    estimation of subsidy claims by NNPC whichresults in over/ under-deduction from proceedsof domestic crude sales.

    - For example, N25bn was deducted assubsidy estimate for September 2009 fromdomestic crude sales proceeds whilePPPRA approved a subsidy of N23.8bn.

    - N35bn was also deducted as subsidyestimate for November 2009 but PPPRAapproved a subsidy of N21.3bn.

    - Over-deduction for these two monthsamounted to N14.9bn. However, onlyN4.2bn was swept into the FederationAccount by NNPC as adjustment forsubsidy claimable in the two months.

    Under-remittance of domestic crudesales proceeds into the Federation

    Account.- Based on our analysis, subsidy

    over-deduction for 2007, 2008and 2009 was estimated atN2.0bn, N10.3bn and 16.2 bnrespectively.

    High risk of loss of subsidyadjustments trail specifically ininstances of under-remittance.

    Define and re-enforce deadlines for submissionof subsidy advice by PPPRA.

    Deduction from the proceeds of domestic crudesales by NNPC should be solely based onamount advised by PPPRA.

    Transport Products from Refinery/ Atlas Cove to Depots

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    Consolidated Detailed Findings-v1.docx 34

    Findings Implications Recommendations

    Sub optimal utilisation of depot storagefacilities.

    - DPK tanks (storage capacity of 18,000cubic meters) at the various PPMC Depotswithin System 2B (Mosimi Area) have notbeen utilised for the past three years asDPK has not been supplied through thissystem. However, the tanks are said to bein good condition.

    Risk of ineffective distribution ofproducts.

    Possibility of incurring additionalcost from leasing of third partystorage facilities.

    Review existing facilities and exploreopportunities to ensure full optimisation ofstorage facilities.

    Implement procedures for ensuring the periodicreview of facilities with a view to ensureoptimal utilisation

    Product losses due to incessant pipelinevandalism continue to hinder the transportationof petroleum products.

    - Petroleum products losses through pipelinevandalism stood at 110.38 metric tones in2009 and the monetary value was estimatedat N8.1 bn.

    Delays in product distribution dueto pipeline shutdown/ downtimewhich could impact productavailability.

    Additional cost will be incurred onpipeline repair.

    Increased cost of transportation ofproducts using trucks.

    Ensure continuous monitoring/ surveillance ofpipelines to reduce the frequency of occurrenceof pipeline vandalism.

    Deploy technology to ensure proactivedetection of pipeline leakages.

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    Consolidated Detailed Findings-v1.docx 35

    Transport Products from Refinery/ Atlas Cove to Depots

    Findings Implications Recommendations

    Lack of an integrated inventory managementsystem to capture and monitor inventory across

    all depot locations.- Data on product transfer, reception and

    discharge across the various depot/ jettiesare captured on MS Excel.

    Increased possibility of manualerrors.

    Late or non detection of inventorylosses/ reconciliation issues.

    Inaccurate inventory recordsresulting in misstatement offinancial records.

    Ensure timely reconciliation of product receiptto discharge and physical balance. This should

    also include reconciliation to original letter ofaward/ contract.

    Deploy an integrated inventory managementsystem to minimise errors and enable easyreconciliation of inventory data.

    - Currently, NNPC is in the process ofimplementing an ERP solution (SAP)which is expected to address the challengesbeing faced with non-integrated/ stand-alone systems.

    - There is a need to ensure that functionalrequirements meet and address the issuescurrently faced before the implementationcan be successful.

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    Consolidated Detailed Findings-v1.docx 36

    Transport Products from Refinery/ Atlas Cove to Depots

    Findings Implications Recommendations

    We observed discrepancies in the volume ofpetroleum product import receipt at Atlas Cove

    Jetty in June 2010. While MTD reported avolume of 193,160 MT, Mosimi Area Officequoted a volume of 184,989 MT for the sametransaction.

    - Further evaluation of reports presented byMTD and Mosimi Area Office revealedthat MTDs figures were misstated.

    Incomplete and inaccuraterecording/ reporting of product

    receipts.

    Ensure inventory receipts are reviewed byappropriate level of staff before reports are

    forwarded to Management. Deploy an integrated inventory management

    system to minimise errors and enable easyreconciliation of inventory data.

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    Consolidated Detailed Findings-v1.docx 37

    Market and Sell Products

    Findings Implications Recommendations

    Basis for allocation of products to coastalMarketers is not clearly defined and appears to

    be at Managements discretion.

    Lack of objectivity andtransparency in the allocation

    process. The risk exists that product

    allocation to coastal marketerscould be prone to abuse.

    Review coastal sales process and ensureallocation criteria are clearly defined.

    Sub-optimal utilisation of Managements time:- Allocation of products to various coastal

    marketers is currently being handled by theMD, PPMC.

    Ineffective utilisation ofManagements time.

    Review process and implement relevantcontrols to mitigate inherent risks arising fromexecution of tasks by other personnel.

    Redefine responsibilities to free upManagements time for more strategicactivities.

    Define and document basis for allocation ofproducts to coastal Marketers.

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    Consolidated Detailed Findings-v1.docx 38

    Market and Sell Products

    Findings Implications Recommendations

    Ineffective implementation of creditmanagement procedures resulting in

    outstanding receivables from credit marketers.- Based on our review of consolidated

    debtors age analysis report for Marketers,

    overdue debts as at 22nd August 2010 areestimated at N1.36 bn and N5.5bn forIndependents and Major Marketersrespectively.

    Increased likelihood of dispute overreceivables.

    Increased risk of bad debt resultingin lost revenue.

    Delays in collection negativelyimpacts cash flow and ability tomeet financial obligations.

    Review and update guidelines with regardscredit management:

    - Evaluation of credit marketers.- Establishment and periodic review of credit

    limits.

    - Monitoring of credit limit. Implement aggressive debt collection methods

    to collect outstanding debts.

    We observed that there are no definedguidelines for provisioning of bad debts fromproducts sales which is not in line with leadingand generally acceptable accounting principles.

    Misstatement of informationprovided in the financial reports.

    Update accounting policies to includeprovisioning and write-off of doubtful debts.Policies should clearly state provision rate,duration, write-off, e.t.c.

    Delays in capturing sales transactions on theSun Accounting System:

    - As at August 2010, we observed thattransaction entries relating to payment andproduct lifting by Coastal Marketers forJune and July 2010 have not been capturedonto the system.

    Inaccurate financial records. Long cycle time for preparation of

    management reports due toreconciliation.

    Increased and cumbersomereconciliation.

    Redesign process to ensure real time capture oftransactions on the accounting system.

    Define and implement timelines for posting oftransactions as KPIs for process operators.

    Explore opportunities to generate systeminvoices/ receipt.

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    Consolidated Detailed Findings-v1.docx 39

    Process Customer Invoice

    Findings Implications Recommendations

    Poor data management:- We observed that documents are not

    adequately filed and some documents arestacked in bags.

    Difficulty in retrieving supports forpast transactions.

    Increased risk of misplacement ofdocuments.

    Lack of supporting documents topresent in cases where transactionslisted on invoices are disputed byMarketers.

    Implement procedures for ensuring effectiveand timely filing/storage and back up of

    documents Explore implementing a document

    management system to reduce the use of paperin the process flow.

    Timelines for filing of al l documents should beclearly defined and monitored to ensurecompliance.

    Ensure periodic system back-up to minimizedata losses.

    Sub optimal utilisation of technology:- Prominent usage of excel sheet for various

    transactions.

    - Lack of integrated systems to enable end toend monitoring, reconciliation and tracking

    of transactions.

    Increased risk of errors from datatranscription/ transposition.

    Long cycle time for execution oftransactions

    Ensure speedy implementation of ERP solution(SAP) across the Corporate Headquarters aswell as the subsidiaries.

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