“Next Generation” Technologies for the “Next Generation” Library User

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Next Generation Technologies for the Next Generation Library User. OR: How to Get Students to Think that the Library is Cool Kristen DeVoe Electronic Resources Librarian College of Charleston devoek@cofc.edu http://www.cofc.edu/~devoek. The Millennials. Born between 1982-2000 - PowerPoint PPT Presentation


  • Next Generation Technologies for the Next Generation Library UserOR: How to Get Students to Think that the Library is Cool

    Kristen DeVoeElectronic Resources LibrarianCollege of Charlestondevoek@cofc.eduhttp://www.cofc.edu/~devoek

  • The MillennialsBorn between 1982-2000 Have a positive view of technologyDesire customization in all aspects of their livesAre visual learnersEasily multitaskGet bored easilyExtremely Tech Savvy

  • Putting Social Technology to Work for Your LibraryBlogging RSS FeedsWikisVideoPodcastingTagging/Social Bookmarking

  • BloggingWhats a Blog?Academic Libraries with BlogsBlogging GlossaryBloggerBloggingBlogrollingPost

  • BloggingCan be a successful way to promote library resources and services.Easy to publish the content onlineMany blogging programs are free or inexpensive.

  • Before You BlogWho is your target audience?What is the purpose of the blog?What kinds of content will blog posts include?

  • Before You BlogTarget AudienceWho are they? Students, faculty, the outside community?What are the typical readers like?What kinds of posts will target readers respond best to? Short posts or longer detailed posts?Is a blog the best publication medium for your audience?Is your target audience online in sufficient enough numbers to make a blog worthwhile?

  • Before You BlogPurpose & ContentWhat are the key messages that youre trying to convey with your blog?What kinds of information will you include?Is your target audience interested in this information? Will they read the blog?

  • Using Blogs in the LibraryNews and Events BlogsBook Review BlogsPromote Library Resources and ServicesSubject Specific Blogs

  • Choosing a Blog PlatformLocal Software Installation or Remote Hosting?Factors to ConsiderArchivesCategoriesSearchCommentsSubscription CapabilitiesSyndicationDesign

  • Promoting Your Library BlogLink on library homepage and secondary pages such as library events pages.Catalog links-to and from the blog.Bibliographic Instruction ClassesAt the Reference Desk and Circulation DeskOn college radio or tv stations and email lists. Courseware such as Blackboard or WebCT

  • Tips for a Successful Library BlogRegularly updated content so that readers will depend on and expect new daily contentGood Content Will your users follow a blog that offers stories on schedule changes, new books, and policy reminders? Probably not. Give them ideas and information that keeps them coming back.Can be maintained in 15-20 minutes daily. Blogs can involve considerable work. The last thing you want is spending any more than is necessary. With good content it can updated frequently.

  • RSS FeedsWhat is RSS?Creating RSS FeedsSubscribing to RSS feedshttp://www.feedreader.com/ http://libraries.ou.edu/rss/ Why are RSS Feeds Useful?

  • RSS in the Academic LibraryAnnounce the availability of new books and materials in a given subject area Announce the availability of new electronic resources Promote events organized in the library to faculty and students Enhance Library Instruction for different courses by integrating appropriate resources Announce availability of new research and learning opportunities in academic departments blogs

  • Promoting Library RSS FeedsBibliographic Instruction ClassesRegister your Feeds With Yahoo! RSS Browse by Topic Directory http://help.yahoo.com/fast/help/us/my/cgi_rss_submissionHand out informative flyers & bookmarks introducing the feeds at orientation and on library tours.

  • WikisWhat is a wiki?Content Management SystemA website in which content can be created and edited by a community of users.Wikipedia is a good example of a wikiPages connected by hyperlinksThe strength of a wiki as a resource is often dependent on the strength of the contributing community.

  • Wiki ComponentsPages that the wiki community users can add to or edit(example)Discussion area on each pageexampleLists changes made to a particular pageList of changes made to entire websiteSearch function (example)

  • Benefits of WikisEasy to use Web-based Simple syntax (don't need to know HTML) Anyone can make changes you dont have to contact the webmaster or subject guide editor to make changesMany free and open source options Flexible and extensible

  • Wikis in the Academic LibrarySubject Guides as WikisDiscussion section where users can add comments to the subject guideUsers can easily subscribe to RSS feeds for particular subjects and be updated on changes to the subject guideSt. Joseph County Public Library (Indiana) Ohio University CommWiki

  • Wikis in the Academic LibraryMulti-Disciplinary Subject Guides (ex. A guide on womens studies/film studies)Events PagesCourseware for BI classes (example)Popular Reference Questions (Internal Use)

  • Wiki PlatformsHostedWikiaJotSpotPBWikiSeedWikiWetPaint

    Installed (hosted on your server)MediaWikiPMWikiTWikiPhpWiki

    Compare Wikis at WikiMatrix

  • Wiki TipsSeeding the WikiDocumentationDeveloping ContentSecurityGuidelines

  • VideoCreate a library presence where your users are on video sharing sites like YouTube and Blip.tvCan be a lot of fun!Video Podcasts and Vlogginghttp://www.ahml.info/vlog/121806.asp

  • Video Sharing SitesGoogle Video (beta)Blip.tv (beta)YouTubeHosts over 6 million videos with a growth rate of 20% a month

  • Uses of Video in the Academic LibraryPromote New Library Products and Services (example)Serve as an icebreaker in bibliographic instruction classes (example)Promote the library staff and services (example)Highlight Special Events etc. At the Library (example)Instructional Videos and Tutorials (example)Student Involvement through Video Contests (example)

  • Video EquipmentVideo Camera Some Video Editing ProgramsWindows Movie MakeriMovieFinal Cut Pro

  • Podcasting Simple means of distributing audio (or video) content using syndication feeds (such as RSS)Users can subscribe to a feed of a podcasts audio content and receive automatic downloads of new content as it is made available online.

  • PodcastingRecord an audio fileAdd your audio file to an RSS feedMarket your podcasts!Bibliographic InstructionReference DeskSchool PaperOrientation and Library Tourshttp://www.podcasting-tools.com/List of libraries with podcasts http://www.libsuccess.org/index.php?title=Podcasting

  • PodcastingLibrary Tours (example)Interviews with faculty, students, writers, etc. (example)Recordings of library events and speakersDescription of new resourcesBibliographic InstructionAdd subject specific podcasts to subject guideshttp://www.podcast.net/http://podcasts.yahoo.com/http://www.podcastdirectory.com/

  • PodcastingAudio Podcastshttp://www.gpc.edu/~declib/podcasts.htmVideo Podcasts (Vodcasts)http://www.asu.edu/lib/librarychannel/

  • Social BookmarkingWhat is Social Bookmarking?System for internet users to store, classify, share, and search internet bookmarks.Relies on user tagging to describe resources.(example)Users can click on tags to find other resources related to that tag.

  • Social Bookmarking AdvantagesSemantically classified tagsAccess bookmarks from any computer connected to the internetfind which sites are related to a particular site ("who ever bookmarked this, also bookmarked...") Share bookmarks with friends & colleagues

  • Social Bookmarking DisadvantagesNo standard set of keywords (controlled vocabulary)Mistagging due to spelling errorNo standard for the structure of tags (capital letters, punctuation)Multiple meanings for one tagNo indication of hierarchical relationship (ex. Cat and Siamese)

  • Social BookmarkingDemonstrationDel.icio.usConnoteaAutomatically extract bibliographic informationIdentifiy articles by DOIImport and export referencesNarrower focus (scientific community)CiteULikeautomatically extracts the citation detailsImport and export referencesspecifically designed to work with academic papers

  • LinksBlogging Linkshttp://www.blogwithoutalibrary.net/links/index.php?title=Academic_librarieswww.blogger.com (free)www.livejournal.com (free)www.TypePad.com (fee)www.vox.com (free)

  • Links-RSSServices that Generate RSS FeedsFeedXS Feedbuilder http://www.feedxs.com/ RSS Headliner http://www.webdevtips.com/webdevtips/codegen/rss.shtml

  • Links-RSSPrograms that Generate RSS FeedsRSS Builder (free) http://home.hetnet.nl/mr_2/43/bsoft/rssbuilder/FeedForAll (39.95) http://www.feedforall.com/

  • Links-WikisWiki ApplicationsSeed Wiki (free) http://www.seedwiki.com/ Schtuff (free) http://www.schtuff.com/ Media Wiki http://www.mediawiki.org/wiki/MediaWiki Instiki http://instiki.org/show/HomePage PmWiki http://www.pmwiki.org/ Example: https://wiki.lib.umn.edu/Staff/HomePage

  • Links-VideoYouTube http://www.youtube.comBlip http://www.blip.tv Google Video http://video.google.com/

    The generation that is in college today and will be for the next several years are often called the Millennials. These individuals are born between 1982-2000 (dates can vary) and have also been called the Net Generation the Echo Boomers or Generation Y. Depending on the dates you use, I qualify either as a millenial myself or at the very least Im only one year older than the oldest millennial. Im hoping that my generational perspective will also prove to be an asset when I describe these new technologies that libraries can use to reach their patrons.

    the millennial generration is thought to be extremely technologically inclined. Millennials have lived all or most of their lives in a technological world. The oldest millennials were 12 when netscape came out and were 16 when Google was introduced. 20% of college students first started using a personal computer between the ages of 5-8 and all of them began using computers before high school graduation.

    Millennials often feel very comfortable with technology and dont see computers, cell phones, and MP3 players as technologies but rather as an integral part of their daily lives. When technology has been around for most or all of someones life its not a new technology, its just another tool.

    A Millennials world is full of gadgets such as radios, cd players, tvs, satellite or cable tv, dvd players, several video game consoles, computers, pdas, mp3 players, laptops, blackberrys,and access to the internet. Much of the technology that Millennials use is mobile and is used primarily in personal life, not education. Millennials see technologies such as cell phones, text messaging, email, and the internet as tools for social communication.

    Through using all of these technologies, Millennials are good multitaskerrs. I wouldnt find it uncommon to find someone from this generation using the phone, internet, IM, music, and video all in conjunction with each other.

    Perhaps because of the easy access to mobile technology and the ability and comfort with multitasking, Millennials have high expectations for technology use in education. They expect integrated information technology into their educational experiences.

    Because of their heavy use of technology, many Millennials may learn the important of print materials after becoming comfortable with using the internet for scholarly research. Millennials are used to using the internet for many functions including finding information about entertainment, playing games, reading blogs, downloading and uploading videos, as well as research. Being constantly involved in the online world has led millennials to expect continual easy access to information. According to a Pew Report on this generation at college, 73% of college students use the internet more than the library and only 9% said that they use the library more.

    It is important for academic libraries to become familiar with the web technologies that their users are utlizing on a daily basis to create a library presence where the user is rather than expecting or waiting for the user to come to them. Millennials are used to these technologies, they already know how to use them and find them entertaining. A library that makes use of at least some of these technologies will be making a great effor to connect with its users in their own environment and will be making a noteworthy attempt at adapting their services to user expectations.

    Statistics from PEW Internet and American Life Project The Internet Goes to College http://www.pewinternet.org/pdfs/PIP_College_Report.pdf

    Seeding the wiki-nobody wants to add to a blank webpage. When first created, wikis are simply blank. Create an organizational scheme to your wiki before expecting others to add to it. Add content to the major categories before going liveIf its left blank, people dont know what to add

    Documentation-People need documentation because a wiki may be unfamiliar to themWhat is a wikiWhat is this wikiWhat can you do with this wikiHow to edit the wikiFaq sectionContact info

    Developing ContentMay require lots of marketingEnlist a committee or team of library staff to work on the wikiOffer training sessions for other staff members, faculty, and students

    Security-Will the wiki be password protected, will everyone have the right to edit?

    Guidelines will help you deal with inappropriate posts, explain what an on-topic post is, what language is acceptable, etc. RSSBuilderRSS Builder is a free, open source program, that downloads easily, and works effectively. It provides a nice user interface that lets you create and maintain multiple RSS feeds. It provides for optional fields like author, copyright and date. It provides the capability to add your logo to the RSS feed. You can update your RSS feed directly using the built-in FTP client. RSS Builder has my cautious recommendation. It works just fine. I use it to maintain the RSS Tutorial RSS feed. It is free. It is open source with minimal support, so one must exercise some caution. FeedForAllFeed for all is a complete program for creating and maintaining RSS Feeds. It was created to support an organization that created and maintained multiple feeds. The program downloads, installs and runs professionally. It costs $39.95. There is a free 30 day trial period.

    RSSBuilder is free, solid, and function rich. It is a good place to start. I intend to keep using it as long as it is supported. FeedforAll for $39.95 is a cool, professional product. It is for someone who maintains multiple feeds that are updated often. There is an RSS feed tab, so you can select any of multiple RSS Feeds. There is an RSS Item tab, where you can add or edit RSS Feed Items. It provides the basic data items and a second screen for optional data items. FeedForAll includes an FTP product, so you can upload the RSS Feed file directly to the server.

    Seed Wiki http://www.seedwiki.com/is a free hosted wiki for those who either do not have their own server space or do not have the technical skills to install and customize wiki software. It is very easy to use. Administrators can set restrictive permissions on specific pages that the library may not want altered, but there are charges for password protection and advanced customization.

    Schtuff http://www.schtuff.com/, like Seed Wiki, is a free web-based wiki, but it does not charge for any of its features. It does have a 200MB s...


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