Network AnalyticsNetwork Analytics

IMPROVE CUSTOMER EXPERIENCE BY ENSURING DELIVERY OF SUPERIOR NETWORK QUALITY

Network InsightNETWORK

INSIGHT

Superior network performance has been clearly identified within the industry as a significant factor contributor in gaining market share, improving revenues and boosting brand loyalty.By introducing an efficient and comprehensive network and service monitoring strategy using Polystar’s Network Analytics solution, operators will gain un-paralleled access to the most important asset - information carried in the network. Polystar’s Network Analytics solution captures, consolidates, aggregates, and analyses network data and turns it into Network and Business Intelligence.

Polystar’s Network Analytics solution helps operators prioritise the floods of data captured from the network, focus their efforts and achieve control over network performance. The solution addresses the need to effectively monitor and improve customer experience, quality of service and network performance in order to deliver the superior quality expected by todays’ end-users.

TARGET GROUPS

Polystar’s Network Analytics solution enables Network and Service Engineering teams to enhance their daily operations and to monitor network performance.

The solution provides access to network and service visualisation as well as functions for immediate fault detection and root cause analysis. These are prerequisites for the teams to meet requirements for optimal performance of both network elements, as well as quality of service.

www.polystar.com | +46 8 50 600 600 | marketing@polystar.com© Polystar 2014

KEY BENEFITS

Turn technical data into business Intelligence. Make sense of the enormous amount of data extracted from the network and use this to take advantage of new business opportunities, improve the strategic decision-making process and, at the same time, improve operational efficiency.

Maximise uptime of the network, improve the customer experience and minimise churn by proactively identifying and resolving network and service issues before they are experienced by the subscriber.

Increase your market share, improve revenues and boost brand loyalty by providing continuous optimisation, resulting in a superior network and outstanding service performance.

Network Analytics

Network & ServiceEngineering

www.polystar.com | +46 8 50 600 600 | marketing@polystar.com© Polystar 2014

The cornerstone of the Network Analytics solution is a robust passive probe platform that supports multi-dimensional network technologies for fixed and mobile voice, messaging, data and video services. The protocols and interfaces for access, core and interworking network areas of the Mobile CS and Mobile PS domains are covered including LTE and IMS.

Polystar’s Network Analytics solution provides a comprehensive set of predefined graphical dashboards with multi-dimensional reports and well-defined key performance indicators (KPIs) that provide a complete, clear and transparent view of different network areas, nodes and services. From a dashboard view, seamless drill-down to individual signalling flows of a specific event can be performed.

Polystar’s Network Analytics solution provides tools and data for network and service operations that:

Present and visualise network intelligence in the form of tailor-made dashboards available to a multitude of users, from senior management to engineering, all in a single system

Create multi-dimensional reports based on a unique library of predefined performance and quality metrics (KPIs/ KQIs) for service performance, quality and usage

Proactively monitor end-to-end service quality and supervise network-wide performance

Detect service performance anomalies for through smart alarms and trend functionality

Monitor and detect node performance degradations in real-time

Localise and analyse network incidents and problems in a proactive manner

Perform detailed root-cause analysis and troubleshooting using unique drill- down capabilities - all the way from a helicopter (dashboard) view to a single message

Provide content of intelligent data to other processes through northbound integration with third-party systems

SOLUTION OVERVIEW

Polystar has defined a comprehensive list of pre-defined dashboards, reports and KPIs for different areas. Some examples (not exclusive) are provided below.

Dashboards:

Calls Location Update Paging Attach Session GTP Control Plane MAP Performance Paging (S1-MME)

Reports:

MO Call Performance Location Update Failure Rate Paging Success Rate Attach Failure Rate Activate PDP Failure Rate Average Create PDP Completion Time Network Unavailability Paging Rate

KPIs:

Total Active Time Data Volume 2G/3G Data Volume UL/DL Average Throughput 2G/3G Average Throughput UL/DL Peak Throughput 2G/3G Peak Throughput UL/DL

www.polystar.com | +46 8 50 600 600 | marketing@polystar.com© Polystar 2014