NC AHEC Collaborative NC AHEC Collaborative Technology Projects for Technology Projects for

20062006

Senior Administrative Staff Senior Administrative Staff Meeting Meeting

12/6/200512/6/2005

OverviewOverview

AHEC VISIONAHEC VISION– Statewide Videoconferencing ServiceStatewide Videoconferencing Service

Collaborative Communications Collaborative Communications SupportSupport– AHEC Intranet for file sharingAHEC Intranet for file sharing

The Virtual AHECThe Virtual AHEC– Erasing Seams and Enhancing Services Erasing Seams and Enhancing Services

DiscussionDiscussion

AHEC VISIONAHEC VISION

Standardized Service for Multi-AHEC Standardized Service for Multi-AHEC Videoconference Scheduling & BillingVideoconference Scheduling & Billing

Northwest AHEC / WFU “Contracted”Northwest AHEC / WFU “Contracted” Administrative Charge: $30 / siteAdministrative Charge: $30 / site Tiered Usage Charge:Tiered Usage Charge:

– Internal AHEC:Internal AHEC: $50/hr/AHEC$50/hr/AHEC– HC Non-Profit:HC Non-Profit: $100/hr/AHEC$100/hr/AHEC– HC For-Profit:HC For-Profit: $150/hr/AHEC$150/hr/AHEC

AHEC VISIONAHEC VISION

Billing for Internal AHEC InitiationBilling for Internal AHEC Initiation– Scheduling Service Bills Discipline @ AHECScheduling Service Bills Discipline @ AHEC– Scheduling Service Pays IT @ AHEC $25/hrScheduling Service Pays IT @ AHEC $25/hr– Scheduling Service Pays Bridging CostsScheduling Service Pays Bridging Costs

Billing External Organization for UseBilling External Organization for Use– Scheduling Service Bills Customer TotalScheduling Service Bills Customer Total– Scheduling Service Pays AHECs & BridgingScheduling Service Pays AHECs & Bridging

Profits Used for Strategic UpgradesProfits Used for Strategic Upgrades

AHEC VISIONAHEC VISION

11/19/05: NC AHEC E-News Reference11/19/05: NC AHEC E-News Reference 11/30/05: NW AHEC Scheduler Training11/30/05: NW AHEC Scheduler Training 12/16/05: Discussion to Resolve Details12/16/05: Discussion to Resolve Details January: AHEC Review Winter EditionJanuary: AHEC Review Winter Edition January: Regional Marketing by ITJanuary: Regional Marketing by IT February: Statewide Meeting SessionsFebruary: Statewide Meeting Sessions

– Overview and Marketing of AHEC VISIONOverview and Marketing of AHEC VISION– Best Practices for Planners & PresentersBest Practices for Planners & Presenters

Supporting Collaboration w/ Supporting Collaboration w/ ITIT

Structured File Sharing via IntranetStructured File Sharing via Intranet A Password-Protected “Network” DriveA Password-Protected “Network” Drive Administrative & Disciplinary Meetings Administrative & Disciplinary Meetings

– Schedules, Agendas, Minutes, etc.Schedules, Agendas, Minutes, etc. Collaborative Project DevelopmentCollaborative Project Development

– Resumes, Forms, Certificate Templates, Resumes, Forms, Certificate Templates, Grant Submissions, etc.Grant Submissions, etc.

Sensitive Internal Report ArchiveSensitive Internal Report Archive

Supporting Collaboration w/ Supporting Collaboration w/ ITIT

Commercial Intranet Services AvailableCommercial Intranet Services Available– Ex.: weboffice.com & iceboxportal.comEx.: weboffice.com & iceboxportal.com

Early Internally Developed Proof of ConceptEarly Internally Developed Proof of Concept– Greensboro’s “INCA for HealthStream”Greensboro’s “INCA for HealthStream”

Climate Now Favors Acceptance & AdoptionClimate Now Favors Acceptance & Adoption Investigating UNC-CH Functionality, but Investigating UNC-CH Functionality, but Some Issues Suggest Internal RFP ProcessSome Issues Suggest Internal RFP Process

– Password Administration & Massive Disk SpacePassword Administration & Massive Disk Space

The Virtual AHECThe Virtual AHEC

http://virtual.ncahec.nethttp://virtual.ncahec.net Single Sign-On with User ProfiledSingle Sign-On with User Profiled Seamless Integration and Transitions toSeamless Integration and Transitions to Modified Versions of Existing ServicesModified Versions of Existing Services

– Standards in “Look and Feel” (TBD)Standards in “Look and Feel” (TBD) Opportunity for New ServicesOpportunity for New Services

– Targeted Push Promotion, On-line Targeted Push Promotion, On-line Transcript, Accreditation Track/Remind, ...Transcript, Accreditation Track/Remind, ...

- Diagram provided by Lynn Kennedy, IT Director, NW AHEC

The Virtual AHEC:The Virtual AHEC:Challenges / OpportunitiesChallenges / Opportunities

Currently, Regional IT Resources Can Be Currently, Regional IT Resources Can Be Influenced, But Not ControlledInfluenced, But Not Controlled

Some Technical Resources Ill-Positioned Some Technical Resources Ill-Positioned Some Technical Staff May Be Ill-FittingSome Technical Staff May Be Ill-Fitting Some Teams Protective of, or Prioritize Some Teams Protective of, or Prioritize

Project or Regional AHEC Over SystemProject or Regional AHEC Over System Integration of Complex, Disparate IT Can Integration of Complex, Disparate IT Can

Only be Timely w/ Dedicated StaffOnly be Timely w/ Dedicated Staff

The Virtual AHEC: The Virtual AHEC: ResourcesResources

AHEConnectAHEConnect– Learning Management SystemLearning Management System– Digital Resource DE WrapperDigital Resource DE Wrapper

AHEC Digital LibraryAHEC Digital Library– Digital Resource Catalog WrapperDigital Resource Catalog Wrapper– Distributed User Account AdministrationDistributed User Account Administration

CASCECASCE– CE Offerings & Credit TrackingCE Offerings & Credit Tracking

The Virtual AHEC: The Virtual AHEC: ResourcesResources

Streaming Resource Serving (MediaSite)Streaming Resource Serving (MediaSite)– Northwest AHEC / WFU SOMNorthwest AHEC / WFU SOM– Eastern AHEC / ECU Brody SOMEastern AHEC / ECU Brody SOM

Regional AHEC ResourcesRegional AHEC Resources– Regional Websites, Specialized CatalogsRegional Websites, Specialized Catalogs– Financially-Custom On-Line RegistrationFinancially-Custom On-Line Registration

Grant OpportunitiesGrant Opportunities– Ex. EBP Virtual Communities (SR-AHEC)Ex. EBP Virtual Communities (SR-AHEC)

The Virtual AHEC : 1The Virtual AHEC : 1stst StepsSteps

IT Taskforce Specs & CIOs’ Response to...IT Taskforce Specs & CIOs’ Response to... Establish Project ManagementEstablish Project Management

– RFP -> Program Office & CIOsRFP -> Program Office & CIOs– New Staff w/ Project Mgr. Reporting to P.O.New Staff w/ Project Mgr. Reporting to P.O.

Migration to Uniform Person ID (ADL)Migration to Uniform Person ID (ADL) Website and Database SetupWebsite and Database Setup Version 1: Unauthenticated Svcs OnlyVersion 1: Unauthenticated Svcs Only Migration of Systems to Single Sign-onMigration of Systems to Single Sign-on

The Virtual AHEC : 2The Virtual AHEC : 2ndnd StepsSteps

Version 2: Authenticated Services!Version 2: Authenticated Services! Pass-through to Other SystemPass-through to Other System

– ADL, AHEConnect, & Others ResourcesADL, AHEConnect, & Others Resources Profile-based CE promotionProfile-based CE promotion On-line Transcript with Personal On-line Transcript with Personal

Augmentation (ex. Cat 2 CME)Augmentation (ex. Cat 2 CME) New Services such as Virtual HP / Topic New Services such as Virtual HP / Topic

Communities & Intranet Access for StaffCommunities & Intranet Access for Staff

The Virtual AHEC : 3The Virtual AHEC : 3rdrd StepsSteps

Massive Meta-Data Development PhaseMassive Meta-Data Development Phase Standard Keyword LexiconStandard Keyword Lexicon

– CASCE, ADL, AHEConnect, & All Other CASCE, ADL, AHEConnect, & All Other Digital ResourcesDigital Resources

Librarians Evaluate/Catalog EverythingLibrarians Evaluate/Catalog Everything Version 3: Meta-Searching! (> 2006)Version 3: Meta-Searching! (> 2006)

– Federated, Single and Advanced Search of Federated, Single and Advanced Search of All Resources, as well as Topical BrowsingAll Resources, as well as Topical Browsing

DiscussionDiscussion