Presented by -

Sipho Mashinini

Chief Executive Officer

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VisionVision

To be a world class organization that To be a world class organization that protects consumers of the built protects consumers of the built environment and regulates the built environment and regulates the built industry. industry.

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MissionMissionOUR MISSION IS TO:OUR MISSION IS TO: provide excellent customer care and service provide excellent customer care and service

to all stakeholders in the homebuilding to all stakeholders in the homebuilding industry;industry;

benchmark the NHBRC’s technical standards benchmark the NHBRC’s technical standards against national and international against national and international norms;norms;

build the capacity of competent home build the capacity of competent home builders, with particular focus on the uplifting builders, with particular focus on the uplifting of historically disadvantaged individuals; of historically disadvantaged individuals;

promote quality and innovative construction promote quality and innovative construction in the homebuilding industry;in the homebuilding industry;

grow and sustain the warranty fund;grow and sustain the warranty fund;

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Mission Continue…Mission Continue… capacitate housing consumers about capacitate housing consumers about

their rights, duties and obligations; their rights, duties and obligations; Promote and maintain ethical Promote and maintain ethical

standards in the homebuilding standards in the homebuilding industry.industry.

Promote ministerial sustainable Promote ministerial sustainable human development initiative andhuman development initiative and

Provide a warranty cover to housing Provide a warranty cover to housing consumersconsumers

Value StatementsValue Statements Customer service excellenceCustomer service excellence Good corporate governanceGood corporate governance Research and innovation Research and innovation Learning and caring organisationLearning and caring organisation Commitment and moral integrityCommitment and moral integrity Promoting technical excellencePromoting technical excellence

MottoMotto

Quality is Our Priority. Quality is Our Priority.

StrategyStrategy

To improve visibility and accessibility To improve visibility and accessibility in the market while enhancing in the market while enhancing interaction with our stakeholdersinteraction with our stakeholders

Our CommitmentOur Commitment

Customers are in our hearts and Customers are in our hearts and Quality is our priorityQuality is our priority

Consumer Protection Consumer Protection ProcessProcess

Registrations

Standards

Enrolments

Inspections

Complaints

Conciliations

Remedial Work

Fund

PROTECTION

HOME BUILDER HOUSING CONSUMER

NHBRC

Objects of CouncilObjects of Council To represent the interest of housing To represent the interest of housing

consumers by providing warranty protection consumers by providing warranty protection against defined defects in new homes.against defined defects in new homes.

To regulate the homebuilding industry.To regulate the homebuilding industry. To provide protection to housing consumers To provide protection to housing consumers

in respect of the failure of home builders to in respect of the failure of home builders to comply with their obligations in terms of this comply with their obligations in terms of this Act.Act.

To establish and promote ethical and To establish and promote ethical and technical standards in the homebuilding technical standards in the homebuilding industry.industry.

To improve structural quality in the interests To improve structural quality in the interests of housing consumers and the homebuilding of housing consumers and the homebuilding industry.industry.

Objects of CouncilObjects of Council To promote housing consumer rightsTo promote housing consumer rights and to and to

provide housing consumer information.provide housing consumer information. To communicate with and to assist home To communicate with and to assist home

builders to register in terms of this Act.builders to register in terms of this Act. To assist home builders, through training To assist home builders, through training

and inspection, to achieve and to maintain and inspection, to achieve and to maintain satisfactory technical standards of satisfactory technical standards of homebuilding.homebuilding.

To regulate insurers contemplated in To regulate insurers contemplated in section 23(9)(a) ; andsection 23(9)(a) ; and

In particular, to achieve the stated objects In particular, to achieve the stated objects of this section in the subsidy housing of this section in the subsidy housing sector.sector.

VALUABLE FINAL PRODUCTSVALUABLE FINAL PRODUCTS

VFP’S Target 2008/09

Actual Performance

2008/09

Variance 2008/09

Registrations 5625 3788 (1837)

Renewals 11826 11326 (500)

Enrolments 78568 42228 (36340)

Late Enrolments 4583 3085 (1498)

Inspections 379717 547960 168 243

Complaints 2680 1239 (1441)

Suspensions 800 316 (484)

Deregistrations 200 0 200

Withdrawals 83 0 83

Training 9840 5676 (4164)

Subsidy Sector Home

Enrolment

224190 123561 (100629)

TRAININGTRAININGCOURSE TARGET ACTUAL VARIANCE

Bricklaying 1750 1088 (662)

Construction Management

1030 546 (484)

Finance for Non Financial

Managers

1030 720 (310)

Painting 780 373 (407)

Plastering 1720 829 (891)

Plumbing 750 615 (1350)

Project Management

1030 585 (445)

Roofing 1750 920 (830)

Training for Male and Training for Male and FemaleFemaleCOURSE MALE FEMALE

Bricklaying 772 316

Construction Management

317 229

Finance for Non Financial Managers

404 316

Painting 229 144

Plastering 514 315

Plumbing 422 193

Project Management 357 228

Roofing 673 247

PROVINCIAL PROVINCIAL OPERATIONSOPERATIONSNHBRC has nine provincial offices NHBRC has nine provincial offices

spread across Countryspread across Country

We have ten Satellite Offices:We have ten Satellite Offices: EC ( George and East London)EC ( George and East London) FS ( Bethlehem)FS ( Bethlehem) GP ( Pretoria)GP ( Pretoria) KZN( New Castle and Port Shepstone)KZN( New Castle and Port Shepstone) MP ( Witbank)MP ( Witbank) LP( Tzaneen and Bela-Bela)LP( Tzaneen and Bela-Bela) NW( Klerksdorp)NW( Klerksdorp) NC( None)NC( None) WC ( None)WC ( None)