Mutoh - RJ6000 43/54/62 MAINTENANCE MANUAL

MAINTENANCE MANUALFull-Color Inkjet Printer

RJ-6000 43/54/62

RJ6000-A-01

2

IntroductionThis equipment is Class 1 communications equipment (communications equipment to be used in commercial and industrial areas) and conforms to Voluntary Communications Control Institute (VCCI) standards for data processing and other equipment for the prevention of radio wave interference in commercial and industrial areas. Therefore, if it is used in or near a residential area, it may cause interference with radio and television reception. It should be used correctly in accordance with the operation manual. I Concerning interference with reception Since this product emits weak radio waves, if it is not installed and used correctly and is thought to be causing interference with radio and television reception, this may be prevented by trying a combination of the following measures: Try changing the orientation of the receiving antenna and feeder. Try changing the orientation of this product. Change the distance between the receiver and this product. Try using different power supply systems for the receiver and this product. I Trademarks included in this manual MUTOH, RJ-6000-43/54/62, MH-GL, MH-GL/2, MH-RTL are trademarks or trade names of Mutoh Industries Ltd. HP, HP-GL, HP-GL/2, HP-RTL, HP759X, HP758X, C2848 are trademarks or trade names of the Hewlett Packard Company. Centronics and Bitronics are trademarks or trade names of the Centronics Data Computer Company. Windows 3.1, Windows 95, Windows NT 3.51, Windows NT 4.0, MS-DOS are trademarks or trade names of the Microsoft Corporation Other names of products and companies are the trademarks or trade names of each relevant company.

Model Name: RJ6000-43/54/62

CON1000

This manual contains basic technical details necessary for marketplace servicing to maintain product quality and performance of RJ-6000-43/54/62 printer. RJ-6000-43/54/62 printer is equipped with a self-diagnostic program that will be of service for adjusting and checking whenever a fault is detected or during maintenance. This manual contains all the basic items but actual maintenance work should be undertaken only after a thorough understanding of the functions, operations and movements has been gained from the operation manual and by other means. Please note that there may be occasions where the name of a part used in the explanation in this manual differs from the name of that same part that is used in the operation manual or in the parts list.

CAUTION: The details of this product and the contents of this manual are protected by copyright held by this Company and, except for legitimate use by individuals, unauthorized copying, reproduction or distribution in whole or part is forbidden. Details contained in this manual may be subject to future alteration without notice. Details contained in this manual are believed to be correct but please contact this Company or a dealer if an error is suspected or a point is not clear. In no event will this Company be responsible for the consequences of using this product or this manual.

Published by Mutoh Industries Ltd., 1-3 Ikejiri 3-chome, Setagaya-ku, Tokyo 154-8560 Japan Copyright October 1999, Mutoh Industries Ltd. All rights reserved.

Introduction


CON1000

3

Some Thoughts on Maintenance Work1. Some ideas about maintenance work Maintenance work falls into two major categories, fault maintenance and protective maintenance, both of which are aimed at stable operation of the equipment that has been delivered to the user. The profitability of maintenance work must also be considered. In principle, fault maintenance and protective maintenance are both carried out by the one person. Both fault maintenance and protective maintenance involve the bringing of maintenance parts. The cooperation of the user/operator is used effectively. 2. Protective maintenance work Periodic maintenance is designed to provide the user with more stable operation of the equipment and involves the periodic cleaning and replacement of replacement parts. Basic ideas on protective maintenance include: Adhere strictly to preventive maintenance periods. In a case of carrying out preventive maintenance, gain the approval of the user beforehand. Dont press preventive maintenance on the user. 3. Fault maintenance work A fault will hold up the users work and must be remedied quickly. The following are some basic ideas on fault maintenance: 3-1 If it is not solved by the primary consultation, take the necessary maintenance items and make an on-site visit. Assemble the necessary maintenance parts from the matrix map At the users premises, first check the symptoms. Proceed with maintenance work in accordance with the fault tracing procedure. After the repair work is finished, be sure to check again by testing in accordance with the test procedure. If repair is not possible even though all the work has been done in accordance with the fault tracing procedure: Contact the Sales Support Groups in your local distributor.

Model Name: RJ6000-43/54/624. The need for user/operator cooperation ! CAUTION: The user can not be compelled to do the following!

CON1010

Asking the user/operator to cooperate is not a matter of having the user do the maintenance for you but it is necessary in order to have the equipment working more efficiently and for having faults rectified quickly. Actually, even when you do ask for the users cooperation, instead of a simple acknowledgement you will usually get doubts and quibbles such as Im paying for maintenance, Im not familiar with the equipment and it only benefits the manufacturer. However, you must try to persuade the user/operator to cooperate by explaining that doing daily inspections will give better printing quality and giving you all the fine details of a fault means that the fault will be rectified quickly. The following explains the items you need in order to understand fault conditions in detail: Check error messages Check users usage conditions Output from diagnostic pattern Output from setup lists Retest after changing settings Probability of recovery by implementing daily inspections.

3-2

Some Thoughts on Maintenance Work


CON1010

4

Precautions For Maintaining This PrinterPRECAUTION 1 Head Cleaning PRECAUTION 5

Model Name: RJ6000-43/54/62 Maintenance Unit Tubes

CON2000

Head cleaning (see REP1620) must be carried out when this printer is to be transported by truck (see CON6000) and when the following parts are to be replaced. < Replacement parts > Head, Damper, Head Cable, Cartridge Frame Assembly, Ink Tubes

If you can not lower the maintenance unit cap assembly and the cap assembly and pump assembly have been replaced: When the two tubes from the pump assembly are being connected to the cap assembly, turn them clockwise through 45 to 90 degrees as you insert them.

PRECAUTION 2

Head Cleaning Jig

PRECAUTION 6

Take Care When Inserting Head Cable and Y Cable

When the head cleaning jig is to be used, fill the jigs 100 cc bottle with at least 50 cc of cleaning fluid and use it with the cap loosened. If head cleaning is done with the cap tightened, ink will flow back into the 100 cc bottle. When you have finished head cleaning, return the remaining cleaning fluid from the 100 cc bottle to the 500 cc cleaning fluid bottle (JD-42054).

When the print head assembly, head board assembly and main board assembly have been replaced, be careful to insert the head cable and Y cable straight to the back and dont forget to lock the connectors. (The connectors fitted with locks are J207 and J208 on the head board.) If the cables are inserted obliquely or power is applied without locking the connectors, there is a risk that the main board assembly may be damaged and it will be impossible for ink to be ejected. PRECAUTION 7 Ink and Cleaning Fluid Conduct Electricity

PRECAUTION 3

Printing After Initial Filling

On rare occasions, printing quality may be unstable if printing is carried out immediately after initial filling. If this occurs, switch off the power and wait for at least 30 minutes before trying to print again.

Ink and cleaning fluid will conduct electricity. If there is ink or cleaning fluid on the connectors of the head or head cables when power is applied, there will be a short circuit which may lead to all sorts of damage. If there is ink on the contacts of the connector, wipe it off with alcohol or ethanol and allow to dry thoroughly before reconnecting.

PRECAUTION 4

Thorough Waste Fluid Box Replacement

When the following tasks have been carried out, install a new waste fluid box and clear the waste fluid counter. 1. After head cleaning and initial filling. 2. When it was not possible to capture main board assembly backup parameters.

Precautions For Maintaining This Printer


CON2000

5

Contents


CON3000

RJ-6000-43 History of Amendments Introduction Some Thoughts on Maintenance Work Precautions For Maintaining This Printer Contents How to use the Maintenance Manual Trouble-Shooting Lists Matrix Map Fault-Tracing Procedure Replacement and Adjustment Procedures Fundamental Knowledge Stored Test Patterns Self-Diagnosis Functions Maintenance Parts CON 0000 CON 1000 CON 1010 CON 2000 CON 3001 ~ 3 CON 4000 TRB 0000 MAP 0000 EXA 0000 REP 0000 GID 0000

RJ-6000-54 CON 0000 CON 1000 CON 1010 CON 2000 CON 3004 ~ 6 CON 4000 TRB 0000-2 MAP 0000-2 EXA 0000-2 REP 0000-2 GID 0000-2

RJ-6000-62 CON 0000 CON 1000 CON 1010 CON 2000 CON 3007 ~ 9 CON 4000 TRB 0000-3 MAP 0000-3 EXA 0000-3 REP 0000-3 GID 0000-3

PAT 0000 BAC 0000 CAT 0000

PAT 0000-2 BAC 0000-2 CAT 0000-2

PAT 0000-3 BAC 0000-3 CAT 0000-3

Contents


CON3000

6

RJ-6000-43 Contents 1

Model Name: RJ6000-43

CON3001

RJ-6000

43 inch

Trouble-Shooting Lists When Message is Displayed - How to Use LEDs to Check CPU System and Mechanical System Faults When Message is not Displayed - Initialization, Media Feed, Printing - Noise, Media Cutting, Online, Others

TRB0000 TRB1000 TRB1001

TRB2000 TRB2001

Fault-Tracing Procedure When Message is Displayed - Printer Status Messages - Data Errors - Command Errors - CPU System Faults - Mechanical System Faults When Message is not Displayed - Trouble with Initialization - Trouble with Media Feed - Trouble with Printing - Problem Involving Noise - Trouble with Media Cutting - Online/Function Problems - Others

EXA0000 EXA1000~ EXA1200~ EXA1250~ EXA1500~ EXA1700~

Matrix Map When Message is Displayed - Printer Status Messages - Data Errors - Command Errors - CPU System Faults - Mechanical System Faults When Message is not Displayed - Trouble with Initialization - Trouble with Media Feed - Trouble with Printing - Problem Involving Noise - Trouble with Media Cutting - Online/Function Problems - Other

MAP0000 MAP1000 MAP1200 MAP1250 MAP1500 MAP1700

EXA2000~ EXA3000~ EXA4000~ EXA5000~ EXA6000~ EXA7000~ EXA8000~

MAP2000 MAP3000 MAP4000 MAP5000 MAP6000 MAP7000 MAP8000



CON3001

7



CON3002

Replacement and Adjustment Procedures Right and Left Covers Front Cover Panel Cover, Y Rail Cover Front Paper Guide and Rear Paper Guide Left Side Cap and Right Side Cap Control Box Head Cover X Motor Assembly Fan Assembly and Fan Cable X Speed Reduction Belt Lever Sensor Assembly Cover Switch Assembly Waste Fluid Box Sensor Assembly Switch Cable Assembly, DC Cable Assembly Main Board Assembly Power Supply Board Assembly Panel Board Assembly Panel Cable Extension Board Assembly XR Cable Assembly (Rear Paper Sensor) Pressure Assembly, Pressure Roller and Blade Pump Motor Assembly Cap Assembly Wiper Pump Assembly Maintenance Station Assembly Y Motor Assembly Steel Belt T Fence Assembly REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP 1010 1020 1030 1040 1041 1050 1060 1070 1080 1090 1100 1110 1120 1130 1140 1150 1160 1170 1180 1200 1220 1230 1240 1250 1260 1270 1280 1290 1300 Cursor Plate Spring, Steel Flexible Guide Assembly Y Return Pulley Assembly Cartridge Frame Assembly Ink ID Sensor Assembly Detector Assembly Y Cable Ink Tubes Cutter Solenoid Assembly Print Head Assembly, Head Cable Edge Sensor Assembly Head Board Assembly Dampers Cursor Assembly Origin Sensor Assembly, Y Encoder Junction Board Assembly How to Adjust the Platen Height Tubes Guides Assemblies How to Adjust Steel Belt Tension How to Adjust X Speed Reduction Belt Tension How to Adjust the Tilt of the Print Head How to Capture and Install Backup Parameters How to Install a Program (Software Upgrade) Head Cleaning Procedure How to Clean the Head Nozzle Face Speed Reduction Pulley Assembly Grid Roller Assembly F Absorbent Assembly REP REP REP REP REP REP REP REP REP REP REP REP REP REP 1310 1320 1330 1340 1350 1360 1370 1380 1390 1410 1420 1430 1440 1450

REP 1470 REP 1520 REP REP REP REP 1540 1550 1560 1570

REP 1590 REP 1600 REP 1620 REP 1660 REP 1680 REP 1690 REP 1700



CON3002

8

RJ-6000-43 Contents 3Fundamental Knowledge Basic Specifications System Block Diagram Operating Sequence - Power On Sequence - Power Off Sequence - Media Detection Sequence - Normal Standby Sequence - Encoder Disconnected Check Sequence - Origin Detection Sequence - Media Cutting Sequence - Printing Sequence (Including Flushing) GID0000 GID1000 GID3000 GID4010 GID4020 GID4030 GID4040 GID4050 GID4060 GID4070 GID4080 -

Model Name: RJ6000-43Head Rank Input (Include Initial filling) Head Nozzle Verification Left Head Tilt Verification Right Head Tilt Verification Repeatability Printing Positioning CW Adjustment Flush Pointer Adjustment Media Feed Distance Compensation Margin Adjustment Rear Sensor Position Adjustment Test Print Head Wash

CON3003BAC2040 BAC2050 BAC2060 BAC2070 BAC2080 BAC2090 BAC2110 BAC2120 BAC2130 BAC2140 BAC2150 BAC2160 BAC3000 BAC3000 BAC3000 BAC4000 BAC4000 BAC4000 BAC5000 BAC5010 BAC5020 BAC6000 BAC6010 BAC6020 BAC6030 BAC6040 BAC6050

Stored Test Patterns Presentation Pattern Print quality adjustment pattern Setup List

PAT0000 PAT1000 PAT3000 PAT4000

Cleaning - Normal - Powerful Test Printing - Head Printing Verification - Adjustment Parameters Parameters - Initialize - Update Aging - Carriage Motor - Media Feed Motor - Cutter - Maintenance Unit - Head

Self-Diagnosis Functions Examination - Memory (RAM) Capacity - Version - Panel - Sensors - Encoders - Fans - Ethernet Board - History: Last error message - History: Head nozzle ejection count check - Head Waveform Adjustment - Capping Position Adjustment - Skew Verification

BAC0000 BAC1000 BAC1010 BAC1020 BAC1030 BAC1040 BAC1050 BAC1060 BAC1065 BAC1070 BAC1070 BAC1080 BAC2000 BAC2010 BAC2030

Maintenance Parts Maintenance Parts List Maintenance Tool List Lubrication Points Exploded View Drawing

CAT0000 CAT1000 CAT2000 CAT4000 CAT5000



CON3003

9



CON3004

RJ-6000

54 inch


TRB0000-2 TRB1000 TRB1001

Fault-Tracing Procedure When Message is Displayed - Printer Status Messages Data Errors Command Errors CPU System Faults Mechanical System Faults

EXA0000-2 EXA1000~ (1020-2) EXA1200~ EXA1250~ EXA1500~ EXA1700~

TRB2000 TRB2001


MAP0000-2 MAP1000 MAP1200 MAP1250 MAP1500 MAP1700-2

When Message is not Displayed - Trouble with Initialization - Trouble with Media Feed - Trouble with Printing

MAP2000-2 MAP3000-2 MAP4000-2 MAP5000 MAP6000 MAP7000 MAP8000

-

Problem Involving Noise Trouble with Media Cutting Online/Function Problems Others

EXA2000~ (2070-2) EXA3000~ (3000-2) EXA4000~ (4050-2) (4100-2) (4130-2) EXA5000~ EXA6000~ EXA7000~ EXA8000~ (8050-2)



CON3004

10



CON3005

Replacement and Adjustment Procedures Right and Left Covers Front Cover Panel Cover, Y Rail Cover Front Paper Guide and Rear Paper Guide Left Side Cap and Right Side Cap Control Box Head Cover X Motor Assembly Fan Assembly and Fan Cable X Speed Reduction Belt Lever Sensor Assembly Cover Switch Assembly Waste Fluid Box Sensor Assembly Switch Cable Assembly, DC Cable Assembly Main Board Assembly Power Supply Board Assembly Panel Board Assembly Panel Cable Extension Board Assembly XR Cable Assembly (Rear Paper Sensor) Pressure Assembly, Pressure Roller and Blade Pump Motor Assembly Cap Assembly Wiper Pump Assembly Maintenance Station Assembly Y Motor Assembly Steel Belt T Fence Assembly

REP0000-2 REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP 1010 1020 1030 1040 1041 1050 1060 1070 1080-2 1090 1100 1110 1120 1130 1140 1150 1160 1170 1180 1200 1220 1230 1240 1250 1260 1270 1280 1290 1300 Cursor Plate Spring, Steel Flexible Guide Assembly Y Return Pulley Assembly Cartridge Frame Assembly Ink ID Sensor Assembly Detector Assembly Y Cable Ink Tubes Cutter Solenoid Assembly Print Head Assembly, Head Cable Edge Sensor Assembly Head Board Assembly Dampers Cursor Assembly Origin Sensor Assembly, Y Encoder Junction Board Assembly How to Adjust the Platen Height Tubes Guides Assemblies How to Adjust Steel Belt Tension How to Adjust X Speed Reduction Belt Tension How to Adjust the Tilt of the Print Head How to Capture and Install Backup Parameters How to Install a Program (Software Upgrade) Head Cleaning Procedure How to Clean the Head Nozzle Face Speed Reduction Pulley Assembly Grid Roller Assembly F Absorbent Assembly Waste Fluid Bottle Assembly REP REP REP REP REP REP REP REP REP REP REP REP REP REP 1310-2 1320 1330 1340 1350 1360-2 1370-2 1380 1390 1410 1420 1430 1440 1450

REP 1470 REP 1520 REP REP REP REP 1540-2 1550 1560 1570

REP 1590 REP 1600 REP 1620 REP 1660 REP 1680 REP 1690 REP 1700 REP 1710



CON3005

11

RJ-6000-54 Contents 3Fundamental Knowledge Basic Specifications System Block Diagram Operating Sequence - Power On Sequence - Power Off Sequence - Media Detection Sequence - Normal Standby Sequence - Encoder Disconnected Check Sequence - Origin Detection Sequence - Media Cutting Sequence - Printing Sequence (Including Flushing) GID0000-2 GID1000-2 GID3000 GID4010 GID4020 GID4030 GID4040 GID4050 GID4060 GID4070 GID4080 -




PAT0000-2 PAT1000 PAT3000 PAT4000



BAC0000-2 BAC1000 BAC1010 BAC1020 BAC1030 BAC1040 BAC1050 BAC1060 BAC1065 BAC1070 BAC1070 BAC1080 BAC2000 BAC2010 BAC2030


CAT0000-2 CAT1000-2 CAT2000 CAT4000 CAT5000



CON3006

12



CON3007

RJ-6000

62 inch


TRB0000-3 TRB1000 TRB1001

Fault-Tracing Procedure When Message is Displayed - Printer Status Messages Data Errors Command Errors CPU System Faults Mechanical System Faults

EXA0000-3 EXA1000~ (1020-2) EXA1200~ EXA1250~ EXA1500~ EXA1700~

TRB2000 TRB2001


MAP0000-3 MAP1000 MAP1200 MAP1250 MAP1500 MAP1700-2

When Message is not Displayed - Trouble with Initialization - Trouble with Media Feed - Trouble with Printing

MAP2000-2 MAP3000-2 MAP4000-2 MAP5000 MAP6000 MAP7000 MAP8000

-

Problem Involving Noise Trouble with Media Cutting Online/Function Problems Others

EXA2000~ (2070-2) EXA3000~ (3000-2) EXA4000~ (4050-2) (4100-2) (4130-2) EXA5000~ EXA6000~ EXA7000~ EXA8000~ (8050-2)



CON3007

13



CON3008

Replacement and Adjustment Procedures Right and Left Covers Front Cover Panel Cover, Y Rail Cover Front Paper Guide and Rear Paper Guide Left Side Cap and Right Side Cap Control Box Head Cover X Motor Assembly Fan Assembly and Fan Cable X Speed Reduction Belt Lever Sensor Assembly Cover Switch Assembly Waste Fluid Box Sensor Assembly Switch Cable Assembly, DC Cable Assembly Main Board Assembly Power Supply Board Assembly Panel Board Assembly Panel Cable Extension Board Assembly XR Cable Assembly (Rear Paper Sensor) Pressure Assembly, Pressure Roller and Blade Pump Motor Assembly Cap Assembly Wiper Pump Assembly Maintenance Station Assembly Y Motor Assembly Steel Belt T Fence Assembly

REP0000-2 REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP REP 1010 1020 1030 1040 1041 1050 1060 1070 1080-2 1090 1100 1110 1120 1130 1140 1150 1160 1170 1180 1200 1220 1230 1240 1250 1260 1270 1280 1290 1300 Cursor Plate Spring, Steel Flexible Guide Assembly Y Return Pulley Assembly Cartridge Frame Assembly Ink ID Sensor Assembly Detector Assembly Y Cable Ink Tubes Cutter Solenoid Assembly Print Head Assembly, Head Cable Edge Sensor Assembly Head Board Assembly Dampers Cursor Assembly Origin Sensor Assembly, Y Encoder Junction Board Assembly How to Adjust the Platen Height Tubes Guides Assemblies How to Adjust Steel Belt Tension How to Adjust X Speed Reduction Belt Tension How to Adjust the Tilt of the Print Head How to Capture and Install Backup Parameters How to Install a Program (Software Upgrade) Head Cleaning Procedure How to Clean the Head Nozzle Face Speed Reduction Pulley Assembly Grid Roller Assembly F Absorbent Assembly Waste Fluid Bottle Assembly REP REP REP REP REP REP REP REP REP REP REP REP REP REP 1310-2 1320 1330 1340 1350 1360-2 1370-2 1380 1390 1410 1420 1430 1440 1450

REP 1470 REP 1520 REP REP REP REP 1540-2 1550 1560 1570

REP 1590 REP 1600 REP 1620 REP 1660 REP 1680 REP 1690 REP 1700 REP 1710



CON3008

14

RJ-6000-62 Contents 3Fundamental Knowledge Basic Specifications System Block Diagram Operating Sequence - Power On Sequence - Power Off Sequence - Media Detection Sequence - Normal Standby Sequence - Encoder Disconnected Check Sequence - Origin Detection Sequence - Media Cutting Sequence - Printing Sequence (Including Flushing) GID0000-3 GID1000-3 GID3000 GID4010 GID4020 GID4030 GID4040 GID4050 GID4060 GID4070 GID4080 -




PAT0000-3 PAT1000 PAT3000 PAT4000



BAC0000-3 BAC1000 BAC1010 BAC1020 BAC1030 BAC1040 BAC1050 BAC1060 BAC1065 BAC1070 BAC1070 BAC1080 BAC2000 BAC2010 BAC2030


CAT0000-3 CAT1000-3 CAT2000 CAT4000 CAT5000



CON3009

15

How to use the Maintenance Manual


CON4000

How to use the Maintenance ManualHow to use the Maintenance Manual How to use the Trouble-Shooting Lists (TRB) CON4010 CON4020

How to use the Matrix Map (MAP) How to use the Fault-Tracing Procedure (EXA) How to use Replacement and Adjustment Procedure (REP)

CON4040 CON4050 CON4060



CON4000

16

How to use the Maintenance ManualI Fault maintenance work procedures and how to use the Maintenance Manual When a user reports an equipment fault, use the following procedure to carry out fault recovery tasks.


CON4010

A fault occursTask Page DetailsCheck circumstances by fax or telephone. Check error messages, check user usage conditions, retry after changing settings, output diagnostic pattern, etc. Select fault symptoms produced by user from the Trouble-Shooting List. Operation Manual, basic knowledge, daily care, periodic maintenance/ inspection/cleaning

Reference Materials

Check fault circumstances, Trouble-Shooting List select fault details from TRB Trouble-Shooting Lists

Conduct a primary consultation with the user

Conduct a consultation by fax or telephone. Check possibility of user error or recovery by daily inspection. Check error messages, check user usage conditions, output diagnostic pattern, output setup list. Retry after changing settings, etc.

If you are unable to resolve the fault at this point, take the necessary maintenance parts and make an on-site visit.

TaskGather the necessary maintenance parts

PageMatrix Map MAP

DetailsGather the necessary maintenance parts

Reference MaterialsMaintenance Parts list, Maintenance Tools list, Exploded views

Conduct a tracing inquiry

Fault Tracing Procedures EXA

Conduct an inquiry to trace the cause of the fault

Basic knowledge

Replace parts and adjust

Replacement and Adjustment Procedures REP

Replace or readjust parts suspected to be faulty. Carry out adjustments after replacing parts.

Basic knowledge

Final check

Separate causes of faults and check operation after faults have been rectified.



CON4010

17

How to use the Trouble-Shooting Lists (TRB)


CON4020

1. How to look up trouble-shooting tables I When a user has reported a fault, first select the applicable details from the trouble-shooting lists (TRB) and jump to the specified primary consultation (ENT). Faults are broadly classified as those which cause a message to appear in the printer LCD and those which do not. For troubles that cause a message to be displayed, select the message as it is. Troubles with no message display are classified into the 10 blocks shown below. First select the block then select the appropriate fault details from that block. 2. Definitions of groupings in the case of faults that produce no message displayWhen Message is Displayed TRB1000

Printer Status Messages, Data Errors, Command Errors CPU System Faults, Mechanical System Faults When Message is Not Displayed Trouble with Initialization: TRB2000 to TRB2001 Troubles that occur when unpacking immediately after delivery are grouped here. Check this group for a similar trouble occurring other than immediately after delivery. Troubles concerning the series of operations up to the enabling of printing are grouped here. This group concerns problems with the media path. This group concerns printing quality problems. Printing precision problems are grouped here. Troubles that produce abnormal noise from the driving section. Cutter section problems are grouped here. Online printing function problems. Troubles concerning the series of operations up to the enabling of printing are grouped here. Troubles involving driver software, consumable items, peripheral devices are grouped here.

Trouble with Media Feed: Trouble with Printing: Problem Involving Noise: Trouble with Media Cutting: Online/Function Problems: Other:

How to use the Trouble-Shooting Lists (TRB)


CON4020

18

How to use the Matrix Map (MAP)


CON4040

I When the primary consultation (ENT) has not revealed any anomaly, gather the necessary maintenance parts according to the matrix map (MAP) shown below and visit the user.Whether an error message is displayed Names and drawing numbers of required partsWhen Message is Not Displayed

Major classification of fault detailsTrouble with Initialization Model Name: RJ-6000-43

MAP2000

When Message is Not Displayed [Trouble with Initialization] EXA2000 to EXA2070

Problem FaultTracing Procedure EXA No.2000 2000 2010 2020 2030 2030 2030 2030 2030 2040 2050 2060 2070 - Power supply does not come on - LCD faulty (no display/erratic display) - Initial filling of inks failed - Initial filling is completed but no ink comes out - After power is switched on, nothing works - When power is applied, Initializing appears and then a reset is executed. - After mounting media, initial operation fails - Printer does not work even with the cover closed - Printer does not stop even with the cover opened - Ink cartridges are installed but not recognized - Can not make entries from the operating panel - Data is received but not plotted - Media is not suction

Fault details

When Message is Not Displayed

How to use the Matrix Map (MAP)

1140 1160 1170 1110 1100 1410 1420 1200 1360 1130 1150 1130 1350 1350 1350 1350 1350 1350 1240 1260 1270 1390 1390 1120 1080 1080 1080 1080 1340 1340 1340 1340 1340 1340 1470 1470

Replacement and adjustment procedure page

Replacement and Adjustment Procedure REP. No.

DF-41586 Main Board Assembly DF-40097 Panel Board Assembly DF-41617 Panel Cable DF-41590 Cover Switch Assembly DF-41589 Lever Sensor Assembly DF-41595 Edge Sensor Assembly DF-41588 Head Board Assembly DF-41592 XR Cable Assembly (Paper Sensor R) DF-41600 Y Cable DF-41619 Switch Cable Assembly DF-41587 Power Board Assembly DF-41468 DC Cable Assembly DF-41593 Detector 1 Assembly DF-41594 Detector 2 Assembly DF-40106 Detector Assembly (Black) DF-40107 Detector Assembly (Y) DF-40146 Detector Assembly (M) DF-40147 Detector Assembly (C) DF-41602 Cap Assembly DF-41603 Pump Assembly DF-41604 Maintenance Station Assembly DF-40690 Print Head Assembly (Color) DF-41601 Head Cable DF-41591 Waste Fluid Box Sensor DF-40173 Vacuum Fan Assembly DF-41620 Fan Extension Cable 1 Assembly DF-41621 Fan Extension Cable 2 Assembly DF-41622 Fan Extension Cable 3 Assembly DF-41609 INK ID Sensor 1 Assembly DF-41610 INK ID Sensor 2 Assembly DF-41611 INK ID Sensor 3 Assembly DF-41612 INK ID Sensor 4 Assembly DF-41613 INK ID Sensor 5 Assembly DF-41614 INK ID Sensor 6 Assembly DF-41615 INK ID Sensor Cable DF-41536 Junction Board Assembly

Major classification of fault details and range of EXA numbers

Name and Diagram Number of Replacement Part

Trouble with Initialization

Model Name: RJ-6000-43

MAP2000


CON4040

19

How to use the Fault-Tracing Procedure (EXA)


CON4050

I Gather the parts specified by the matrix map (MAP), visit the user and carry out the task of recovery in accordance with the fault-tracing procedure (EXA) shown below. First, check again on-site that there was no mistake about the primary consultation. (EXA and ENT page numbers are the same) Carry out the checking tasks in order, beginning with 1-1, and move to the next task if there is nothing abnormal. If an abnormality is revealed, carry out the task indicated by the arrow [].Whether an error message is displayed Major classification of fault detailsTrouble with InitializationItems to be Confirmed Are there any breaks, cuts or air leaks in the ink tubes? Change each ink tube, cleaning each time and checking that ink flows during cleaning. Check that connectors J207 (HEAD C1) and J208 (HEAD C2) on the head board assembly, and head cables on the print head are not inserted obliquely, and they are locked securely. Insert the connectors again. Is there a broken lead in head cables? Replace head cables. Is the print head assembly damaged? Replace the print head assembly. 1390 1-14 1-15 Is the head board assembly damaged? Replace it. Check that the Y cable connector is connected securely and not inserted obliquely. Reconnect head board assembly connectors J201 (MAIN1) and J202 (MAIN2) and main board assembly connectors J111 (HEAD1) and J112 (HEAD 2). Is there a broken lead in Y cables? Replace Y cables. The main board assembly may be damaged. Replace it. 1360 1140 1420 1400

When No Error is Displayed on the Printer's Liquid Crystal DisplayNo. 1 Symptom Initial filling is completed but no ink comes out (Initial filling means to fill the head with ink to enable it to print.)Sequence 1-10 1-11


EXA2021GO TO Ref. Pages R E P B A C

Page specified by matrix map (MAP)

1370

Replacement and adjustment procedure (REP) page reference Hidden diagnostic procedure page reference

Fault details

1-12 1-13

Fault-tracing sequence

1-16 1-17

CAUTION:

Power must be off when connectors are being disconnected or reconnected, otherwise you may be injured or a board may be damaged. The main board assembly will certainly be damaged if power is applied with main board assembly connectors J111 (HEAD) and J112 (HEAD2) and head board connectors J201 (MAIN1) and J202 (MAIN2) inserted with oblique FFP.

Page specified by matrix map (MAP)EXA2021

When No Error is Displayed on the Printer's Liquid Crystal Display



How to use the Fault-Tracing Procedure (EXA)


CON4050

20

How to use Replacement and Adjustment Procedure (REP)


CON4060

I If the fault-tracing procedure (EXA) has produced a replacement task, carry out the work of replacement and adjustment in accordance with the replacement and adjustment procedure (REP) shown below. If you dont know how to go about the removal of covers involved in replacing a part, refer to REP1010 to REP1060.Page specified by the fault-tracing procedure (EXA)

Replacement and adjustment item

How to replace the Y Motor Assembly


REP1280

Replacement procedure

Item REFERENCE

Replacement and Adjustment ProcedureIf there is to be no replacement that includes the Y motor assembly, steps 2, 4 and 5 are not necessary.

Screws

1. Replacement Procedure

Replace the Y Motor Assembly 1. Remove the Left and Right Covers. 2. Remove the Rear Paper Guide. 3. Remove the Steel Belt. 4. Open the Control Box. 5. Disconnect connector J120 (YMOT) from the Main Board Assembly. 6. Remove the Y Motor Assembly. (3 fastening screws) 7. Assembling is the reverse of the removal procedure. REFERENCE Since the Y Motor Assembly Cable passes below the Cartridge Unit, the work will be easier if you remove the two Cartridge Base screws and push it back.

Adjustment procedure and items to be checked

Y motor cable terminal

2. Adjustment and Examination Procedure

1. Carry out the Steel Belt Tensioning Adjustment.

Y motor assembly

How to replace the Y Motor Assembly


REP1280

Page specified by the fault-tracing procedure (EXA)

How to use Replacement and Adjustment Procedure (REP)


CON4060

21

RJ-6000-43 Trouble-Shooting Lists


TRB0000

Trouble-Shooting ListsWhen Message is Displayed Printer Status Messages Data Errors Command Errors CPU System Faults Mechanical System Faults How to Use LEDs to Check CPU System and Mechanical System Faults When Message is Not Displayed Trouble with Initialization Trouble with Media Feed Trouble with Printing Problem Involving Noise Trouble with Media Cutting Online/Function Problems Others TRB2000 TRB2000 TRB2000 TRB2001 TRB2001 TRB2001 TRB2001 TRB1000 TRB1000 TRB1000 TRB1000 TRB1000 TRB1001



TRB0000

22



TRB0000-2




TRB0000-2

23



TRB0000-3




TRB0000-3

24

Trouble-Shooting 1/3 (List of Faults)Minor Faults Cover Open Lever Up Cover and Lever Undefined Media Media Skew Error [User 1] Media End Remove Media Roll Media End Media Cut Error Not enough memory SIMM 12 MB Insert Special Cartridge [ ] Ink Low [ ] No Ink [ ] No Cartridge Capping position not specified Not Filled No Waste Fluid Box Check Waste Fluid Box Waste Fluid Box Full Wrong Ink Type

When Message is Displayed


TRB1000

Cases where an error message is displayed on the liquid crystal display of the main printer unit GO TO EXA No. EXA1000 EXA1000 EXA1000 EXA1010 EXA1020 EXA1030 EXA1040 EXA1050 EXA1060 EXA1070 EXA1080 EXA1090 EXA1090 EXA1100 EXA1110 EXA1120 EXA1130 EXA1140 EXA1140 EXA1150 CPU System/Mechanical System Faults GO TO EXA No. EXA1500 E001 Error DRAM (Standard DRAM error) EXA1500 E002 Error Opt.DRAM (Optional DRAM error) EXA1510 E016CPUErr[00] (Interrupt exception error) EXA1510 E016CPUErr[02] (Command boundary exception error) EXA1510 E016CPUErr[03] (Data boundary exception error) EXA1510 E016CPUErr[04] (Address error exception) (Load or command fetch) EXA1510 E016CPUErr[05] (Address error exception) (Store) EXA1510 E016CPUErr[06] (Bus error exception) (Command fetch) EXA1510 E016CPUErr[07] (Bus error exception) (Data load) EXA1510 E016CPUErr[08] (System call exception error) EXA1510 E016CPUErr[09] (Break point exception error) EXA1520 E016CPUErr[10] (Reserved command exception error) EXA1520 E016CPUErr[11] (Unable to use coprocessor exception error) EXA1520 E016CPUErr[12] (Operation overflow exception error) EXA1520 E016CPUErr[13] (Trap exception error) EXA1520 E016CPUErr[15] (Floating point exception error) EXA1520 E016CPUErr[22] (Watch exception error) EXA1520 E016CPUErr[32] (Watchdog timeout exception error) EXA1520 E016CPUErr[33] (Abort error) Error E237 Transfer memory (Transfer memory error/Transfer memory EXA1520 access error) EXA1530 Error E129 NVRAM

Printer Status Messages

CPU System Faults

Trouble-Shooting 1/3 (List of Faults)

Command Errors

MH01 MH02 MH03 MH04 MH07

Error Error Error Error Error

(Undefined Command) (Parameter Error) (Numerical Error) (Undefined Character Set) (Buffer Overflow)

EXA1250 EXA1250 EXA1250 EXA1250 EXA1250

Mechanical System Faults

Network Detection Error Network Initialization Error

EXA1230 EXA1230

E065 E069 E071 E073 E066 E070 E072 E074 E075

Error Error Error Error Error Error Error Error Error

X Motor X Encoder X Timeout X Overcurrent Y Motor Y Encoder Y Timeout Y Overcurrent Sensor Fault

EXA1700 EXA1700 EXA1700 EXA1700 EXA1710 EXA1710 EXA1710 EXA1710 EXA1720

Data Errors



TRB1000

25

How to Use LEDs to Check CPU System and Mechanical System Faults When the printer stops working and nothing appears on the liquid crystal display (LCD), a fault has probably occurred in the CPU system or the mechanical system. In that case, open the control box and check the error by the LEDs on the main board assembly. LED display 1 2 3 4 5 6 7 8 Details of Error E001 Error DRAM E002 Error Opt.DRAM E002 Error Opt.DRAM E016CPUErr[00] E016CPUErr[02] E016CPUErr[03] E016CPUErr[04] E016CPUErr[05] E016CPUErr[06] E016CPUErr[07] E016CPUErr[08] E016CPUErr[09] E016CPUErr[10] E016CPUErr[11] E016CPUErr[12] E016CPUErr[13] E016CPUErr[15] E016CPUErr[22] E016CPUErr[32] E016CPUErr[33] E237 Error Transfer memory E129 Error NVRAM E065 E069 E071 E073 E066 E070 E072 E074 E075 Error X Motor Error X Encoder Error X Timeout Error X Overcurrent Error Y Motor Error Y Encoder Error Y Timeout Error Y Overcurrent Error Sensor Fault


TRB1001

is on,

is off.

Fault-Tracing Procedure EXA page (Standard DRAM error) (Optional DRAM 1 error) (Optional DRAM 2 error) (Interrupt exception error) (Command boundary exception error) (Data boundary exception error) (Address error exception) (Load or command fetch) (Address error exception) (Store) (Bus error exception) (Command fetch) (Bus error exception) (Data load) (System call exception error) (Break point exception error) (Reserved command exception error) (Unable to use coprocessor exception error) (Operation overflow exception error) (Trap exception error) (Floating point exception error) (Watch exception error) (Watchdog timeout exception error) (Abort error) (Transfer memory error/Transfer memory access error) EXA1500 EXA1500 EXA1500 EXA1510 EXA1510 EXA1510 EXA1510 EXA1510 EXA1510 EXA1510 EXA1510 EXA1510 EXA1520 EXA1520 EXA1520 EXA1520 EXA1520 EXA1520 EXA1520 EXA1520 EXA1520 EXA1530 EXA1700 EXA1700 EXA1700 EXA1700 EXA1710 EXA1710 EXA1710 EXA1710 EXA1720

CPU System Faults


How to Use LEDs to Check CPU System and Mechanical System Faults


TRB1001

26

Trouble-Shooting 2/3 (List of Faults)Cases where no error message is displayed on the liquid crystal display of the main printer unit No power Faulty liquid crystal display (no display/unstable display) Initial filling of inks failed Initial filling is completed but no ink comes out After power is switched on, nothing works When power is applied, Initializing appears and then a reset is executed. Media is mounted but the initialization operation is not done Printer does not work even with the cover closed Printer does not stop even with the cover opened Ink cartridges are installed but not recognized Can not make entries from the operating panel Data is received but not printed Media is not suction

When Message is Not DisplayedGO TO EXA No. EXA2000 EXA2000 EXA2010 EXA2020 EXA2030 EXA2030 EXA2030 EXA2030 EXA2030 EXA2040 EXA2050 EXA2060 EXA2070


TRB2000GO TO EXA No. EXA4000 EXA4010 EXA4020 EXA4020 EXA4030 EXA4030 EXA4040 EXA4050 EXA4050 EXA4050 EXA4050 EXA4060 EXA4070 EXA4070 EXA4070 EXA4080 EXA4080 EXA4090 EXA4100 EXA4110 EXA4120 EXA4130

Cases where no error message is displayed on the liquid crystal display of the main printer unit Does not print continuously There is an extra feed after printing is finished Dots are missing from the printing Cleaning does not cure blockage Does not print at all Does not print a specific color The entire surface is printed black Printing becomes shaded The image contains blurs Transverse lines appear to be split Black and white lines appear in the printed image Edges of printing are blurred Many satellites (unwanted dots) The printing has whiskers Printed lines appear blurred (printing is dirty) Mixed color lines do not overlap Black and color positions are offset Inaccurate line length in the direction of head movement (Main scanning direction) Inaccurate straight line in the direction of head movement (straightness) Inaccurate line distance in the direction of media feed (Subsidiary scanning distance) Inaccurate straight line in the direction of media feed (joining precision Y) Bad right angle precision



Trouble with Media Feed

The media comes off when it is initialized or during printing The media is skewed or meanders when it is initialized or during printing The media becomes wrinkled when it is initialized or during printing The media jams when it is initialized or during printing The media tears when it is initialized or during printing The media size is different after media mounting and initialization Tracing paper and thin media cannot be detected

EXA3000 EXA3000 EXA3000 EXA3000 EXA3000 EXA3010 EXA3010

Trouble with Printing



TRB2000

27

Trouble-Shooting 3/3 (List of Faults)Cases where no error message is displayed on the liquid crystal display of the main printer unit Abnormal noise when media is sucked down Abnormal noise when standing by ready to print Abnormal noise when head is moving left and right Abnormal noise when media is fed Abnormal noise when cutting

When Message is Not DisplayedGO TO EXA No. EXA5000 EXA5010 EXA5020 EXA5030 EXA5040


TRB2001GO TO EXA No. EXA7000 EXA7000 EXA7020 EXA7020 EXA7020 EXA7020 EXA7030 EXA7040 EXA7050 EXA7060

Cases where no error message is displayed on the liquid crystal display of the main printer unit Cannot connect normally with Centronics Cannot connect normally with Network The scale function does not work correctly The rotate function does not work correctly The mirror function does not work correctly Other functions are not working correctly Printing position is offset Some data are not printed (omitted) Text and printing data are garbled (extra lines appear) There is an extra feed after printing is finished

Online/Function Problems

Problem Involving Noise

Trouble with Media Cutting


Others

Does not cut normally Cutting occurs during printing The cutting operation is normal but the media is not cut The cutting is bad and the media jams The cutting operation is normal but the media does not fall out Inaccurate media cutting Cutting is delayed for some time after printing has ended White paper is cut (Blank print)

EXA6000 EXA6010 EXA6020 EXA6020 EXA6030 EXA6040 EXA6050 EXA6050

The printer hangs up Power shutdown during printing The ink cartridges will not go in Ink has overflowed from the waste fluid box Ink overflows from flushing box Ink is split around the X-rail

EXA8000 EXA8010 EXA8020 EXA8050 EXA8050 EXA8050



TRB2001

28

RJ-6000-43 Matrix Map


MAP0000

Matrix MapWhen Message is Displayed Printer Status Messages Data Errors Command Errors CPU System Faults Mechanical System Faults MAP1000 MAP1200 MAP1200 MAP1500 MAP1700

When Message is Not Displayed Trouble with Initialization Trouble with Media Feed Trouble with Printing Problem Involving Noise Trouble with Media Cutting Online/Function Problems Other MAP2000 MAP3000 MAP4000 MAP5000 MAP6000 MAP7000 MAP8000



MAP0000

29



MAP0000-2

Matrix MapWhen Message is Displayed Printer Status Messages Data Errors Command Errors CPU System Faults Mechanical System Faults MAP1000-2 MAP1200 MAP1200 MAP1500 MAP1700-2

When Message is Not Displayed Trouble with Initialization Trouble with Media Feed Trouble with Printing Problem Involving Noise Trouble with Media Cutting Online/Function Problems Other MAP2000-2 MAP3000-2 MAP4000-2, 4001-2 MAP5000-2 MAP6000-2 MAP7000-2 MAP8000-2



MAP0000-2

30



MAP0000-3

Matrix MapWhen Message is Displayed Printer Status Messages Data Errors Command Errors CPU System Faults Mechanical System Faults MAP1000-3 MAP1200 MAP1200 MAP1500 MAP1700-2

When Message is Not Displayed Trouble with Initialization Trouble with Media Feed Trouble with Printing Problem Involving Noise Trouble with Media Cutting Online/Function Problems Other MAP2000-2 MAP3000-3 MAP4000-2, 4001-3 MAP5000-3 MAP6000-2 MAP7000-2 MAP8000-2



MAP0000-3

31

FaultTracing Procedure EXA No. 1000 1000 1000 1010 1020 1030 1040 1050 1060 1070 1080 1090 1090 1100 1110 1120 1130 1140 1150

When Message is DisplayedEXA1000 to EXA1150 When Message is Displayed [Printer Status Display] Problem- Cover open - Lever up - Cover & Lever - Undefined Media - Media Skew Error - [User 1] Media End - Remove Media - Roll Media End - Media Cut Error - Not enough memory SIMM12MB - Insert Special Cartridge - [] Ink Low - [] No Ink - [] No Cartridge - Capping position not specified - Not Filled - No Waste Fluid Box - Check Waste Fluid Box - Wrong Ink Type


Replacement and Adjustment Procedure REP. No. Name and Diagram Number of Replacement Part 1140 1160 1110 1170 1100 1410 1420 1200 1360 1380 1350 1350 1350 1350 1350 1350 1120 1220 1220 1330 1340 1340 1340 1340 1340 1340 1470 1470 1690 DF-41586 Main Board Assembly DF-40097 Panel Board Assembly DF-41590 Cover Switch Assembly DF-41617 Panel Cable DF-41589 Lever Sensor Assembly DF-41595 Edge Sensor Assembly DF-41588 Head Board Assembly DF-41592 XR Cable Assembly (Paper Sensor R) DF-41600 Y Cable DF-40113 Cutter Solenoid Assembly DF-41593 Detector1 Assembly DF-41594 Detector2 Assembly DF-40106 Detector Assembly (Black) DF-40107 Detector Assembly (Y) DF-40146 Detector Assembly (M) DF-40147 Detector Assembly (C) DF-41591 Waste Fluid Box Sensor Assembly DF-41529 Pressure Assembly DF-41530 Pressure Roller DF-40127 Cartridge Frame Assembly DF-41609 Ink ID Sensor1 Assembly DF-41610 Ink ID Sensor2 Assembly DF-41611 Ink ID Sensor3 Assembly DF-41612 Ink ID Sensor4 Assembly DF-41613 Ink ID Sensor5 Assembly DF-41614 Ink ID Sensor6 Assembly DF-41615 Ink ID Cable DF-41536 Junction Board Assembly DF-41840 Grid Roller Assembly

Printer Status Messages Model Name: RJ-6000-43


MAP1000

MAP1000

32

FaultTracing Procedure EXA No. 1000 1000 1000 1010 1020-2 1030 1040 1050 1060 1070 1080 1090 1090 1100 1110 1120 1130 1140 1150



Replacement and Adjustment Procedure REP. No. Name and Diagram Number of Replacement Part 1140 1160 1110 1170 1100 1410 1420 1200 1360-2 1380 1350 1350 1350 1350 1350 1350 1120 1220 1220 1330 1340 1340 1340 1340 1340 1340 1470 1470 1690 1690 DF-41586 Main Board Assembly DF-40097 Panel Board Assembly DF-41590 Cover Switch Assembly DF-41617 Panel Cable DF-41589 Lever Sensor Assembly DF-41595 Edge Sensor Assembly DF-41588 Head Board Assembly DF-41592 XR Cable Assembly (Paper Sensor R) DF-41600 Y Cable DF-40113 Cutter Solenoid Assembly DF-41593 Detector1 Assembly DF-41594 Detector2 Assembly DF-40106 Detector Assembly (Black) DF-40107 Detector Assembly (Y) DF-40146 Detector Assembly (M) DF-40147 Detector Assembly (C) DF-41591 Waste Fluid Box Sensor Assembly DF-41529 Pressure Assembly DF-41530 Pressure Roller DF-40127 Cartridge Frame Assembly DF-41609 Ink ID Sensor1 Assembly DF-41610 Ink ID Sensor2 Assembly DF-41611 Ink ID Sensor3 Assembly DF-41612 Ink ID Sensor4 Assembly DF-41613 Ink ID Sensor5 Assembly DF-41614 Ink ID Sensor6 Assembly DF-41615 Ink ID Cable DF-41536 Junction Board Assembly DF-41840 Grid Roller Assembly DF-41989 Grid Roller Assembly (2)



MAP1000-2

MAP1000-2

33

FaultTracing Procedure EXA No. 1000 1000 1000 1010 1020-2 1030 1040 1050 1060 1070 1080 1090 1090 1100 1110 1120 1130 1140 1150



1140 1160 1110 1170 1100 1410 1420 1200 1360-2 1380 1350 1350 1350 1350 1350 1350 1120 1220 1220 1330 1340 1340 1340 1340 1340 1340 1470 1470 1690 1690

Replacement and Adjustment Procedure REP. No. Name and Diagram Number of Replacement Part DF-41586 Main Board Assembly DF-40097 Panel Board Assembly DF-41590 Cover Switch Assembly DF-41617 Panel Cable DF-41589 Lever Sensor Assembly DF-41595 Edge Sensor Assembly DF-41588 Head Board Assembly DF-41592 XR Cable Assembly (Paper Sensor R) DF-41600 Y Cable DF-40113 Cutter Solenoid Assembly DF-41593 Detector1 Assembly DF-41594 Detector2 Assembly DF-40106 Detector Assembly (Black) DF-40107 Detector Assembly (Y) DF-40146 Detector Assembly (M) DF-40147 Detector Assembly (C) DF-41591 Waste Fluid Box Sensor Assembly DF-41529 Pressure Assembly DF-41530 Pressure Roller DF-40127 Cartridge Frame Assembly DF-41609 Ink ID Sensor1 Assembly DF-41610 Ink ID Sensor2 Assembly DF-41611 Ink ID Sensor3 Assembly DF-41612 Ink ID Sensor4 Assembly DF-41613 Ink ID Sensor5 Assembly DF-41614 Ink ID Sensor6 Assembly DF-41615 Ink ID Cable DF-41536 Junction Board Assembly DF-41840 Grid Roller Assembly

Printer Status Messages Model Name: RJ-6000-62 MAP1000-3

Printer Status Messages Model Name: RJ-6000-62 MAP1000-3

34

When Message is DisplayedWhen Message is Displayed [Data Errors, Command Errors] EXA1230 to EXA1250 Name and Diagram Number of Replacement Part

Data Errors, Command Errors

Model Name: RJ-6000-43/54/62

MAP1200

Problem FaultTracing Procedure EXA No. 1230 1230 1250 1250 1250 1250 1250

- Network Detection Error - Network Initialization Error - MH01 Error (Undefined Command) - MH02 Error (Parameter Error) - MH03 Error (Numerical Error) - MH04 Error (Undefined Character Set) - MH07 Error (Buffer Overflow)


1140

DF-41586 Main Board Assembly


Data Errors, Command Errors

Model Name: RJ-6000-43/54/62

MAP1200

35

When Message is DisplayedWhen Message is Displayed [CPU System Faults] EXA1500 to EXA1530 Name and Diagram Number of Replacement Part

CPU System Faults

Model Name: RJ-6000-43/54/62

MAP1500

Problem FaultTracing Procedure EXA No. 1500 1500 1510 1510 1510 1510 1510 1510 1510 1510 1510 1520 1520 1520 1520 1520 1520 1520 1520 1520 1530

- E001 Error DRAM (Standard DRAM error) - E002 Error Opt.DRAM (Optional DRAM error) - E016 CPUErr[00] (Interrupt exception error) - E016 CPUErr[02] (Command boundary exception error) - E016 CPUErr[03] (Data boundary exception error) - E016 CPUErr[04] (Address error exception load) - E016 CPUErr[05] (Address error exception store) - E016 CPUErr[06] (Bus error exception check) - E016 CPUErr[07] (Bus error exception load) - E016 CPUErr[08] (System call exception) - E016 CPUErr[09] (Break point exception) - E016 CPUErr[10] (Reserved command exception) - E016 CPUErr[11] (Processor usage denial exception) - E016 CPUErr[12] (Operation overflow exception) - E016 CPUErr[13] (Trap exception) - E016 CPUErr[15] (Floating point exception) - E016 CPUErr[22] (Watch exception) - E016 CPUErr[32] (Watchdog timeout error) - E016 CPUErr[33] (Abort error) - E237 Error Transfer memory (Transfer memory error/access error) - Error E129 NVRAM (Backup memory error)


1140

DF-41586 Main Board Assembly


CPU System Faults

Model Name: RJ-6000-43/54/62

MAP1500

36

When Message is DisplayedName and Diagram Number of Replacement Part



MAP1700

EXA1700 to EXA1720

Problem FaultTracing Procedure EXA No.1700 1700 1700 1700 1710 1710 1710 1710 1720 - Error E065 X Motor - Error E069 X Encoder - Error E071 X Timeout - Error E073 X Overcurrent - Error E066 Y Motor - Error E070 Y Encoder - Error E072 Y Timeout - Error E074 Y Overcurrent - Error E075 Sensor Abnormal

1140 1070

1280 1290 1450 1150 1080 1080 1080 1080


DF-41586 Main Board Assembly DF-41597 X Motor Assembly DF-41598 CR Motor Assembly (Y Motor) DF-41607 T Fence DF-40109 Origin Sensor Assembly DF-41587 Power Board Assembly DF-40173 Vacuum Fan Assembly DF-41620 Fan Extension Cable 1 Assembly DF-41621 Fan Extension Cable 2 Assembly DF-41622 Fan Extension Cable 3 Assembly

When Message is Displayed [Mechanical System Faults]




MAP1700

37

When Message is DisplayedName and Diagram Number of Replacement Part


Model Name: RJ-6000-54/62

MAP1700-2

EXA1700 to EXA1720

Problem FaultTracing Procedure EXA No.1700 1700 1700 1700 1710 1710 1710 1710 1720 - Error E065 X Motor - Error E069 X Encoder - Error E071 X Timeout - Error E073 X Overcurrent - Error E066 Y Motor - Error E070 Y Encoder - Error E072 Y Timeout - Error E074 Y Overcurrent - Error E075 Sensor Abnormal


1280 1290 1450 1150 1080-2 1080-2 1080-2 1080-2 1080-2

1140 1070

DF-41586 Main Board Assembly DF-41597 X Motor Assembly DF-41598 CR Motor Assembly (Y Motor) DF-41607 T Fence DF-40109 Origin Sensor Assembly DF-41587 Power Board Assembly DF-40173 Vacuum Fan Assembly DF-41620 Fan Extension Cable 1 Assembly DF-41621 Fan Extension Cable 2 Assembly DF-41622 Fan Extension Cable 3 Assembly DF-41993 Fan Extension Cable 4 Assembly

When Message is Displayed [Mechanical System Faults]




MAP1700-2

38

FaultTracing Procedure EXA No. EXA2000 to EXA2070 Problem

2000 2000 2010 2020 2030 2030 2030 2030 2030 2040 2050 2060 2070

When Message is Not Displayed- Power supply does not come on - LCD faulty (no display/erratic display) - Initial filling of inks failed - Initial filling is completed but no ink comes out - After power is switched on, nothing works - When power is applied, Initializing appears and then a reset is executed. - After mounting media, initial operation fails - Printer does not work even with the cover closed - Printer does not stop even with the cover opened - Ink cartridges are installed but not recognized - Can not make entries from the operating panel - Data is received but not plotted - Media is not suction

When Message is Not DisplayedWhen Message is Not Displayed [Trouble with Initialization]

Replacement and Adjustment Procedure REP. No. Name and Diagram Number of Replacement Part 1140 1160 1170 1110 1100 1410 1420 1200 1360 1130 1150 1130 1350 1350 1350 1350 1350 1350 1240 1260 1270 1390 1390 1120 1080 1080 1080 1080 1340 1340 1340 1340 1340 1340 1470 1470 DF-41586 Main Board Assembly DF-40097 Panel Board Assembly DF-41617 Panel Cable DF-41590 Cover Switch Assembly DF-41589 Lever Sensor Assembly DF-41595 Edge Sensor Assembly DF-41588 Head Board Assembly DF-41592 XR Cable Assembly (Paper Sensor R) DF-41600 Y Cable DF-41619 Switch Cable Assembly DF-41587 Power Board Assembly DF-41468 DC Cable Assembly DF-41593 Detector 1 Assembly DF-41594 Detector 2 Assembly DF-40106 Detector Assembly (Black) DF-40107 Detector Assembly (Y) DF-40146 Detector Assembly (M) DF-40147 Detector Assembly (C) DF-41602 Cap Assembly DF-41603 Pump Assembly DF-41604 Maintenance Station Assembly DF-40690 Print Head Assembly (Color) DF-41601 Head Cable DF-41591 Waste Fluid Box Sensor DF-40173 Vacuum Fan Assembly DF-41620 Fan Extension Cable 1 Assembly DF-41621 Fan Extension Cable 2 Assembly DF-41622 Fan Extension Cable 3 Assembly DF-41609 INK ID Sensor 1 Assembly DF-41610 INK ID Sensor 2 Assembly DF-41611 INK ID Sensor 3 Assembly DF-41612 INK ID Sensor 4 Assembly DF-41613 INK ID Sensor 5 Assembly DF-41614 INK ID Sensor 6 Assembly DF-41615 INK ID Sensor Cable DF-41536 Junction Board Assembly

Trouble with Initialization Model Name: RJ-6000-43

Trouble with Initialization Model Name: RJ-6000-43

MAP2000

MAP2000

39

FaultTracing Procedure EXA No. EXA2000 to EXA2070-2 Problem

2000 2000 2010 2020 2030 2030 2030 2030 2030 2040 2050 2060 2070-2

When Message is Not Displayed- Power supply does not come on - LCD faulty (no display/erratic display) - Initial filling of inks failed - Initial filling is completed but no ink comes out - After power is switched on, nothing works - When power is applied, Initializing appears and then a reset is executed. - After mounting media, initial operation fails - Printer does not work even with the cover closed - Printer does not stop even with the cover opened - Ink cartridges are installed but not recognized - Can not make entries from the operating panel - Data is received but not plotted - Media is not suction

When Message is Not DisplayedWhen Message is Not Displayed [Trouble with Initialization]

Replacement and Adjustment Procedure REP. No. Name and Diagram Number of Replacement Part 1140 1160 1170 1110 1100 1410 1420 1200 1360-2 1130 1150 1130 1350 1350 1350 1350 1350 1350 1240 1260 1270 1390 1390 1120 1080-2 1080-2 1080-2 1080-2 1080-2 1340 1340 1340 1340 1340 1340 1470 1470 DF-41586 Main Board Assembly DF-40097 Panel Board Assembly DF-41617 Panel Cable DF-41590 Cover Switch Assembly DF-41589 Lever Sensor Assembly DF-41595 Edge Sensor Assembly DF-41588 Head Board Assembly DF-41592 XR Cable Assembly (Paper Sensor R) DF-41600 Y Cable DF-41619 Switch Cable Assembly DF-41587 Power Board Assembly DF-41468 DC Cable Assembly DF-41593 Detector 1 Assembly DF-41594 Detector 2 Assembly DF-40106 Detector Assembly (Black) DF-40107 Detector Assembly (Y) DF-40146 Detector Assembly (M) DF-40147 Detector Assembly (C) DF-41602 Cap Assembly DF-41603 Pump Assembly DF-41604 Maintenance Station Assembly DF-40690 Print Head Assembly (Color) DF-41601 Head Cable DF-41591 Waste Fluid Box Sensor DF-40173 Vacuum Fan Assembly DF-41620 Fan Extension Cable 1 Assembly DF-41621 Fan Extension Cable 2 Assembly DF-41622 Fan Extension Cable 3 Assembly DF-41993 Fan Extension Cable 4 Assembly DF-41609 INK ID Sensor 1 Assembly DF-41610 INK ID Sensor 2 Assembly DF-41611 INK ID Sensor 3 Assembly DF-41612 INK ID Sensor 4 Assembly DF-41613 INK ID Sensor 5 Assembly DF-41614 INK ID Sensor 6 Assembly DF-41615 INK ID Sensor Cable DF-41536 Junction Board Assembly

Trouble with Initialization Model Name: RJ-6000-54/62

Trouble with Initialization Model Name: RJ-6000-54/62

MAP2000-2

MAP2000-2

40

When Message is Not DisplayedName and Diagram Number of Replacement Part When Message is Not Displayed [Trouble with Media Feed] EXA3000 to EXA3010 DF-41586 Main Board Assembly DF-40173 Vacuum Fan Assembly DF-41620 Fan Extension Cable 1 Assembly DF-41621 Fan Extension Cable 2 Assembly DF-41622 Fan Extension Cable 3 Assembly DF-41529 Pressure Assembly DF-41595 Edge Sensor Assembly DF-41592 XR Cable Assembly (Paper Sensor R) DF-41600 Y Cable DF-41840 Grid Roller Assembly



MAP3000

Problem FaultTracing Procedure EXA No.3000 3000 3000 3000 3000 3010 3010- The media comes off when it is initialized or during printing - The media is skewed or meanders when it is initialized or during printing - The media becomes wrinkled when it is initialized or during printing - The media jams when it is initialized or during printing - The media tears when it is initialized or during printing - The media size is different after media mounting and initialization - Tracing paper and thin media cannot be detected

1140 1080 1080 1080 1080 1110 1410 1200 1360 1690





MAP3000

41

When Message is Not DisplayedName and Diagram Number of Replacement Part When Message is Not Displayed [Trouble with Media Feed] EXA3000-2 to EXA3010

Trouble with Media FeedDF-41586 Main Board Assembly DF-40173 Vacuum Fan Assembly DF-41620 Fan Extension Cable 1 Assembly DF-41621 Fan Extension Cable 2 Assembly DF-41622 Fan Extension Cable 3 Assembly DF-41993 Fan Extension Cable 4 Assembly DF-41529 Pressure Assembly DF-41595 Edge Sensor Assembly DF-41592 XR Cable Assembly (Paper Sensor R) DF-41600 Y Cable DF-41840 Grid Roller Assembly DF-41989 Grid Roller Assembly (2)


MAP3000-2

Problem FaultTracing Procedure EXA No.3000-2 3000-2 3000-2 3000-2 3000-2 3010 3010- The media comes off when it is initialized or during printing - The media is skewed or meanders when it is initialized or during printing - The media becomes wrinkled when it is initialized or during printing - The media jams when it is initialized or during printing - The media tears when it is initialized or during printing - The media size is different after media mounting and initialization - Tracing paper and thin media cannot be detected


1140 1080-2 1080-2 1080-2 1080-2 1080-2 1110 1410 1200 1360-2 1690 1690




MAP3000-2

42

When Message is Not DisplayedName and Diagram Number of Replacement Part When Message is Not Displayed [Trouble with Media Feed] EXA3000-2 to EXA3010

Trouble with Media FeedDF-41586 Main Board Assembly DF-40173 Vacuum Fan Assembly DF-41620 Fan Extension Cable 1 Assembly DF-41621 Fan Extension Cable 2 Assembly DF-41622 Fan Extension Cable 3 Assembly DF-41993 Fan Extension Cable 4 Assembly DF-41529 Pressure Assembly DF-41595 Edge Sensor Assembly DF-41592 XR Cable Assembly (Paper Sensor R) DF-41600 Y Cable DF-41840 Grid Roller Assembly


MAP3000-3

Problem FaultTracing Procedure EXA No.3000-2 3000-2 3000-2 3000-2 3000-2 3010 3010- The media comes off when it is initialized or during printing - The media is skewed or meanders when it is initialized or during printing - The media becomes wrinkled when it is initialized or during printing - The media jams when it is initialized or during printing - The media tears when it is initialized or during printing - The media size is different after media mounting and initialization - Tracing paper and thin media cannot be detected


1140 1080-2 1080-2 1080-2 1080-2 1080-2 1110 1410 1200 1360-2 1690




MAP3000-3

43

When Message is Not DisplayedName and Diagram Number of Replacement Part When Message is Not Displayed [Trouble with Printing] EXA4000 to EXA4130(EXA4110 to EXA4130 See MAP4001)



MAP4000

Problem FaultTracing Procedure EXA No.4000 4010 4020 4020 4030 4040 4050 4050 4050 4050 4060 4070 4070 4070 4080 4080 4090 4100 - Does not print continuously - There is an extra feed after printing is finished - Dots are missing from the printing - Cleaning does not cure blockage - Does not print at all or does not print a specific color - The entire surface is printed black - Printing becomes shaded - The image contains blurs - Transverse lines appear to be split - Black and white lines appear in the printed image - Edges of printing are blurred - Many satellites (unwanted dots) - The printing has whiskers - Printed lines appear blurred - Mixed color lines do not overlap - Black and color positions are offset - Inaccurate line length in the direction of head movement (Main scanning direction) - Inaccurate straight line in the direction of head movement (straightness)

1140 1080 1080 1080 1080 1370 1390 1360 1290 1240 1260 1230 1250 1270 1390 1420 1350 1350 1350 1350 1350 1350 1200 1150


DF-41586 Main Board Assembly DF-40173 Vacuum Fan Assembly DF-41620 Fan Extension Cable 1 Assembly DF-41621 Fan Extension Cable 2 Assembly DF-41622 Fan Extension Cable 3 Assembly DF-41605 Ink Tube DF-41601 Head Cable DF-41600 Y Cable DF-41607 T Fence DF-41602 Cap Assembly DF-41603 Pump Assembly DF-41599 Pump Motor Assembly DF-40125 Wiper DF-41604 Maintenance Station Assembly DF-40690 Print Head Assembly (Color) DF-41588 Head Board Assembly DF-41593 Detector 1 Assembly DF-41594 Detector 2 Assembly DF-40106 Detector Assembly (Black) DF-40107 Detector Assembly (Y) DF-40146 Detector Assembly (M) DF-40147 Detector Assembly (C) DF-41592 XR Cable Assembly (Paper Sensor R) DF-41587 Power Board Assembly




MAP4000

44

When Message is Not DisplayedName and Diagram Number of Replacement Part When Message is Not Displayed [Trouble with Printing] EXA4000 to EXA4130-2(EXA4110 to EXA4130-2 See MAP4001-2)



MAP4000-2

Problem FaultTracing Procedure EXA No.4000 4010 4020 4020 4030 4040 4050-2 4050-2 4050-2 4050-2 4060 4070 4070 4070 4080 4080 4090 4100-2 - Does not print continuously - There is an extra feed after printing is finished - Dots are missing from the printing - Cleaning does not cure blockage - Does not print at all or does not print a specific color - The entire surface is printed black - Printing becomes shaded - The image contains blurs - Transverse lines appear to be split - Black and white lines appear in the printed image - Edges of printing are blurred - Many satellites (unwanted dots) - The printing has whiskers - Printed lines appear blurred - Mixed color lines do not overlap - Black and color positions are offset - Inaccurate line length in the direction of head movement (Main scanning direction) - Inaccurate straight line in the direction of head movement (straightness)


1140 1080-2 1080-2 1080-2 1080-2 1080-2 1370 1390 1360-2 1290 1240 1260 1230 1250 1270 1390 1420 1350 1350 1350 1350 1350 1350 1200 1150

DF-41586 Main Board Assembly DF-40173 Vacuum Fan Assembly DF-41620 Fan Extension Cable 1 Assembly DF-41621 Fan Extension Cable 2 Assembly DF-41622 Fan Extension Cable 3 Assembly DF-41993 Fan Extension Cable 4 Assembly DF-41605 Ink Tube DF-41601 Head Cable DF-41600 Y Cable DF-41607 T Fence DF-41602 Cap Assembly DF-41603 Pump Assembly DF-41599 Pump Motor Assembly DF-40125 Wiper DF-41604 Maintenance Station Assembly DF-40690 Print Head Assembly (Color) DF-41588 Head Board Assembly DF-41593 Detector 1 Assembly DF-41594 Detector 2 Assembly DF-40106 Detector Assembly (Black) DF-40107 Detector Assembly (Y) DF-40146 Detector Assembly (M) DF-40147 Detector Assembly (C) DF-41592 XR Cable Assembly (Paper Sensor R) DF-41587 Power Board Assembly




MAP4000-2

45

When Message is Not DisplayedDF-41586 Main Board Assembly DF-40173 Vacuum Fan Assembly DF-41620 Fan Extension Cable 1 Assembly DF-41621 Fan Extension Cable 2 Assembly DF-41622 Fan Extension Cable 3 Assembly DF-41529 Pressure Assembly DF-40854 Cursor Plate Spring DF-41616 Steel Flexible Cable Assembly DF-41840 Grid Roller Assembly DF-41841 Speed Reduction Pulley Assembly When Message is Not Displayed [Trouble with Printing] EXA4000 to EXA4130(EXA4000 to EXA4100 See MAP4000)

Trouble with PrintingName and Diagram Number of Replacement Part


MAP4001

Problem FaultTracing Procedure EXA No.4110 4120 4130- Inaccurate line distance in the direction of media feed (Subsidiary scanning distance) - Inaccurate straight line in the direction of media feed (joining precision Y) - Bad right angle precision

1140 1080 1080 1080 1080 1220 1310 1310 1690 1680





MAP4001

46

When Message is Not DisplayedWhen Message is Not Displayed [Trouble with Printing] EXA4000 to EXA4130(EXA4000 to EXA4100-2 See MAP4000-2)

Trouble with PrintingName and Diagram Number of Replacement Part DF-41586 Main Board Assembly DF-40173 Vacuum Fan Assembly DF-41620 Fan Extension Cable 1 Assembly DF-41621 Fan Extension Cable 2 Assembly DF-41622 Fan Extension Cable 3 Assembly DF-41993 Fan Extension Cable 4 Assembly DF-41529 Pressure Assembly DF-40854 Cursor Plate Spring DF-41616 Steel Flexible Cable Assembly DF-41840 Grid Roller Assembly DF-41989 Grid Roller Assembly (2) DF-41988 Speed Reduction Pulley Assembly


MAP4001-2

Problem FaultTracing Procedure EXA No.4110 4120 4130-2- Inaccurate line distance in the direction of media feed (Subsidiary scanning distance) - Inaccurate straight line in the direction of media feed (joining precision Y) - Bad right angle precision


1140 1080-2 1080-2 1080-2 1080-2 1080-2 1220 1310-2 1310-2 1690 1690 1680




MAP4001-2

47

When Message is Not DisplayedWhen Message is Not Displayed [Trouble with Printing] EXA4000 to EXA4130-2(EXA4000 to EXA4100-2 See MAP4000-2)

Trouble with PrintingName and Diagram Number of Replacement Part DF-41586 Main Board Assembly DF-40173 Vacuum Fan Assembly DF-41620 Fan Extension Cable 1 Assembly DF-41621 Fan Extension Cable 2 Assembly DF-41622 Fan Extension Cable 3 Assembly DF-41993 Fan Extension Cable 4 Assembly DF-41529 Pressure Assembly DF-40854 Cursor Plate Spring DF-41616 Steel Flexible Cable Assembly DF-41840 Grid Roller Assembly DF-41988 Speed Reduction Pulley Assembly


MAP4001-3

Problem FaultTracing Procedure EXA No.4110 4120 4130-2- Inaccurate line distance in the direction of media feed (Subsidiary scanning distance) - Inaccurate straight line in the direction of media feed (joining precision Y) - Bad right angle precision


1140 1080-2 1080-2 1080-2 1080-2 1080-2 1220 1310-2 1310-2 1690 1680




MAP4001-3

48

When Message is Not DisplayedWhen Message is Not Displayed [Problem Involving Noise] EXA5000 to EXA5040 Name and Diagram Number of Replacement Part



MAP5000

Problem FaultTracing Procedure EXA No.5000 5010 5020 5030 5040 - Abnormal noise when media is sucked down - Abnormal noise when standing by ready to print - Abnormal noise when head is moving left and right - Abnormal noise when media is fed - Abnormal noise when cutting

1140 1080 1150 1390 1420 1320 1280 1220 1090 1070 1360 1540 1690


DF-41586 Main Board Assembly DF-40173 Vacuum Fan Assembly DF-41587 Power Board Assembly DF-40690 Print Head Assembly (Color) DF-41588 Head Board DF-40144 Y Return Pulley Assembly DF-41598 Cursor Motor Assembly (Y Motor) DF-41529 Pressure Assembly DF-40137 X Speed Reduction Belt DF-41597 X Motor Assembly DF-41600 Y Cable DF-41677 Tube Guide Assembly DF-41840 Grid Roller Assembly




MAP5000

49




MAP5000-2



1140 1080-2 1150 1390 1420 1320 1280 1220 1090 1070 1360-2 1540-2 1690 1690

DF-41586 Main Board Assembly DF-40173 Vacuum Fan Assembly DF-41587 Power Board Assembly DF-40690 Print Head Assembly (Color) DF-41588 Head Board DF-40144 Y Return Pulley Assembly DF-41598 Cursor Motor Assembly (Y Motor) DF-41529 Pressure Assembly DF-40137 X Speed Reduction Belt DF-41597 X Motor Assembly DF-41600 Y Cable DF-41677 Tube Guide Assembly DF-41840 Grid Roller Assembly DF-41989 Grid Roller Assembly (2)




MAP5000-2

50




MAP5000-3



1140 1080-2 1150 1390 1420 1320 1280 1220 1090 1070 1360-2 1540-2 1690

DF-41586 Main Board Assembly DF-40173 Vacuum Fan Assembly DF-41587 Power Board Assembly DF-40690 Print Head Assembly (Color) DF-41588 Head Board DF-40144 Y Return Pulley Assembly DF-41598 Cursor Motor Assembly (Y Motor) DF-41529 Pressure Assembly DF-40137 X Speed Reduction Belt DF-41597 X Motor Assembly DF-41600 Y Cable DF-41677 Tube Guide Assembly DF-41840 Grid Roller Assembly




MAP5000-3

51

When Message is Not DisplayedWhen Message is Not Displayed [Trouble with Media Cutting] EXA6000 to EXA6050 Name and Diagram Number of Replacement Part



MAP6000

Problem FaultTracing Procedure EXA No.6000 6010 6020 6020 6030 6040 6050 6050 - Does not cut normally - Cutting occurs during printing - The cutting operation is normal but the media is not cut - The cutting is bad and the media jams - The cutting operation is normal but the media does not fall out - Inaccurate media cutting - Cutting is delayed for some time after printing has ended - White paper is cut


1140 1380 1360 1420

DF-41586 Main Board Assembly DF-40113 Cutter Solenoid Assembly DF-41600 Y Cable DF-41588 Head Board Assembly




MAP6000

52

When Message is Not DisplayedWhen Message is Not Displayed [Trouble with Media Cutting] EXA6000 to EXA6050 Name and Diagram Number of Replacement Part



MAP6000-2

Problem FaultTracing Procedure EXA No.6000 6010 6020 6020 6030 6040 6050 6050 - Does not cut normally - Cutting occurs during printing - The cutting operation is normal but the media is not cut - The cutting is bad and the media jams - The cutting operation is normal but the media does not fall out - Inaccurate media cutting - Cutting is delayed for some time after printing has ended - White paper is cut


1140 1380 1360-2 1420

DF-41586 Main Board Assembly DF-40113 Cutter Solenoid Assembly DF-41600 Y Cable DF-41588 Head Board Assembly




MAP6000-2

53

When Message is Not DisplayedWhen Message is Not Displayed [Online/Function Problems] EXA7000 to EXA7060 Name and Diagram Number of Replacement Part



MAP7000

Problem FaultTracing Procedure EXA No.7000 7000 7000 7020 7020 7020 7020 7030 7040 7050 7060 - Cannot connect normally with RS-232C - Cannot connect normally with Centronics - Cannot connect normally with Network - The scale function does not work correctly - The rotate function does not work correctly - The mirror function does not work correctly - Other functions are not working correctly - Printing position is offset - Some data are not printed (omitted) - Text and printing data are garbled (extra lines appear) - There is an extra feed after printing is finished

1140 1360 1420 1290


DF-41586 Main Board Assemblym) DF-41600 Y Cable DF-41588 Head Board Assembly DF-41607 T Fence




MAP7000

54

When Message is Not DisplayedWhen Message is Not Displayed [Online/Function Problems] EXA7000 to EXA7060 Name and Diagram Number of Replacement Part



MAP7000-2

Problem FaultTracing Procedure EXA No.7000 7000 7000 7020 7020 7020 7020 7030 7040 7050 7060 - Cannot connect normally with RS-232C - Cannot connect normally with Centronics - Cannot connect normally with Network - The scale function does not work correctly - The rotate function does not work correctly - The mirror function does not work correctly - Other functions are not working correctly - Printing position is offset - Some data are not printed (omitted) - Text and printing data are garbled (extra lines appear) - There is an extra feed after printing is finished


1140 1360-2 1420 1290

DF-41586 Main Board Assemblym) DF-41600 Y Cable DF-41588 Head Board Assembly DF-41607 T Fence




MAP7000-2

55

When Message is Not DisplayedName and Diagram Number of Replacement Part When Message is Not Displayed [Other] EXA8000 to EXA8050

OtherDF-41586 Main Board Assembly DF-40127 Cartridge Frame Assembly DF-41593 Detector 1 Assembly DF-41594 Detector 2 Assembly DF-40106 Detector Assembly (Black) DF-40107 Detector Assembly (Y) DF-40146 Detector Assembly (M) DF-40147 Detector Assembly (C) DF-41587 Power Board Assembly DF-41591 Waste Fluid Box Sensor Assembly DF-42007 F Absorbent Material Assembly


MAP8000

Problem FaultTracing Procedure EXA No.8000 8010 8020 8030 8040 8050 - The printer hangs up - Power shutdown during printing - The ink cartridges will not go in - Ink has overflowed from the waste fluid box - Ink overflows from flushing box - Ink is split around the X-rail

1140 1330 1350 1350 1350 1350 1350 1350 1150 1120 1700



Other


MAP8000

56

When Message is Not DisplayedName and Diagram Number of Replacement Part When Message is Not Displayed [Other] EXA8000 to EXA8050-2

OtherDF-41586 Main Board Assembly DF-40127 Cartridge Frame Assembly DF-41593 Detector 1 Assembly DF-41594 Detector 2 Assembly DF-40106 Detector Assembly (Black) DF-40107 Detector Assembly (Y) DF-40146 Detector Assembly (M) DF-40147 Detector Assembly (C) DF-41587 Power Board Assembly DF-41591 Waste Fluid Box Sensor Assembly DF-42007 F Absorbent Material Assembly DF-42008 Waste Fluid Bottle Assembly


MAP8000-2

Problem FaultTracing Procedure EXA No.8000 8010 8020 8050-2 8050-2 8050-2 8050-2 - The printer hangs up - Power shutdown during printing - The ink cartridges will not go in - Ink has overflowed from the waste fluid box - Ink overflows from flushing box - Ink is split around the X-rail - Ink has overflowed from the waste fluid bottle

1140 1330 1350 1350 1350 1350 1350 1350 1150 1120 1700 1710



Other


MAP8000-2

57

RJ-6000-43 Fault-Tracing Procedure

Model Name:

RJ6000-43

EXA0000

Fault-Tracing ProcedureWhen Message is Displayed Printer Status Messages Data Errors Command Errors CPU System Faults Mechanical System Faults EXA1000 EXA1200 EXA1250 EXA1500 EXA1700

When Message is Not Displayed Trouble with Initialization Trouble with Media Feed Trouble

Documents

Mutoh - RJ6000 43/54/62 MAINTENANCE MANUAL