Mouda Delegation

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    Effective Delegation

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    You Dont Have to do it all

    Yourself !

    The Power of Effective

    Delegation

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    The Art of Delegation

    means

    How to get others to do your work, so

    you can get on to what youre reallysuppose to be doing.

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    One of the most crucial and

    challengingtasks for managers and supervisors is to

    apportion the work among the employees they

    manage and supervise.

    A lot of managers and supervisors frequentlycomplain that they have too much to do and too

    little time in which to do it.

    Unchecked, this feeling leads to stress and

    ineffectiveness.In many cases, executives could greatly reduce

    their stress by practicing a critical management

    skill delegation.

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    Delegation

    is the assignment of authority to another

    person to carry out the specific job-related

    activities. It allows a subordinate to makedecisions; that is, it is a shift of decision-

    making authority from one organisational

    level to another

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    Delegation

    By Definition Is:

    The assignment of meaningful tasks,

    either operational or managerial, toothers with supervision over time.

    By Implication Is Not:

    The assignment of simple, unpopular

    or isolated tasks at the whim of the

    manager as an end in itself.

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    Delegation (continued)

    Delegation, Therefore, Is:

    A process, not an event

    A method, not an end in itselfAn investment, not a short-term strategy

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    Why Delegate?

    To use skills and

    resources already

    within the group

    To keep from burningout a few leaders

    To develop new

    leaders and build new

    skills within the group To get things done

    To prevent the groupfrom getting toodependent on one ortwo leaders

    To become morepowerful as a group

    To allow everyone tofeel a part of the effort

    and the success Group members feel

    more committed ifthey have a role and

    feel needed

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    Why Not?

    its too hard!

    it takes too much time!

    nobody can do it as good as I can

    nobody else has any timeeither

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    Reasons for Not Delegating

    No time to instruct others

    Can do it quicker and better Might lose credit or recognition

    High personal interest in task

    Fear loss of control and power

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    Benefits ofBeing an

    Effective Delegator Gives you more time!

    Helps you focus on what is most important!

    Allows members to grow in capability andconfidence!

    Allows you to develop, coach, and mentor

    group members.

    Creates opportunities to provide recognition!

    Ensures successful results!

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    Distinctions That Make

    ADifference

    Responsibility ownership

    Authority legitimacy

    Accountability oblegation

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    Steps in Delegation

    I Introduce the task

    D-Demonstrate clearly what needs to be done

    E-Ensure understanding

    A-Allocate authority, information and resources

    L-Let go

    S-Support and monitor

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    Introduce the Task

    Determine task to be

    delegated

    Determine tasks to

    retain

    Select delegate

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    Introduce the Task

    Determine task to be

    delegated

    Determine tasks to

    retain

    Select delegate

    Those tasks you

    completed prior to

    assuming new role

    Those tasks your

    delegates have more

    experience with

    Routine activities Those things not in

    your core competency

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    Introduce the Task

    Determine task to be

    delegated

    Determine tasks to

    retain

    Select delegate

    Supervision of

    subordinates

    Long-term planning

    Tasks only you can do

    Assurance of

    compliance

    Dismissal of members.

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    Introduce the Task

    Determine task to be

    delegated

    Determine tasks to

    retain

    Select delegate

    Look at individual

    strengths/weaknesses

    Determine interest

    areas

    Determine need for

    development of

    delegate

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    Introduce the Task

    UseWhat-Why

    Statements:

    I want you to do..

    Because you

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    Demonstrate Clearly

    Show examples of previous

    work

    Explain objectives

    Discuss timetable, set

    deadlines

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    Ensuring Understanding

    Clear communication

    Ask for clarification Secure commitment

    Dont say no for them

    Collaboratively determinemethods for follow-up

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    Allocate

    authority, information, resources

    Grant authority to determine process, not

    desired outcomes Provide access to all information sources

    Refer delegate to contact persons or specific

    resources that have assisted previously Provide appropriate training to ensure

    success

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    Let go

    Communicate delegates

    authority

    Step back, let them work Dont allow for reverse

    delegation

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    Guidelines for Effective

    Delegation Clarify the objectives and the

    performance standards

    Shift authority commensurate with theresponsibilities

    Provide necessary support systems

    Establish reasonable checkpoints and

    deadlines

    Review results, not methods

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    Symptoms of Poor Delegation

    Staff turnover/low morale

    Extended hours/burnout Crisis management/missed deadlines

    Continued interruptions/constant approvals

    Redoing initial work/wasted time

    External recruitments/inadequate

    internal talent

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    And, finally..

    The secret of success is not in doing yourown work but in recognizing the right

    [person] to do it.

    ~Andrew Carnegie

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    Questions?