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8/13/2019 Motivation in Learning English Speaking
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Chapter 1: Introduction
1.1 Rationale for the study
We are living in the global world in which English language has rapidly become an
international language. To meet this requirement, English has been taught almost
everywhere in Vietnam, especially in schools, colleges, universities, English is a
compulsory subject.
However, how to speak English well is a problem or many learners o English,
especially or the students o colleges and universities. !espite the act that most o the
students have been learning English since they were at secondary or high school, they are
deicient in English speaking."s a teacher o Tourism # $oreign language !epartment, %ao !o &ollege o
'ndustry %&', Hai!uong, rom our observation and our own teaching e(perience, we see
that during the speaking lesson classroom interaction is restricted. )nly some students get
involved in the activities conducted by the teacher while others keep silence or do other
things. Thus, one o the challenges to the teacher is to ind out the answer to the question
*Why don+t many students o English get involved actively in speaking lesson-
To ind the answer to this question it is necessary to investigate what motivates and
demotivates students in English learning in general and in speaking in particular. /any
teachers and researchers now believe that motivation is one o the most important actors
that determine the rate and success o 01 attainment2 it provides the primary impetus to
initiate learning the 01 and later the driving orce to sustain the long and oten tedious
learning process. Without suicient motivation, even individuals with the most remarkable
abilities cannot accomplish longterm goals, and there are no appropriate curricula and
good teaching to ensure student achievement.
$or the mentioned reasons, we would like to conduct a study on Motivation in
Learning English Speaking of the Second Year TourismMa!or Students at Tourism
and "oreign Language #epartment$ Sao #o %ollege of &ndustry'. The study is to
investigate what motivates and demotivates students in English speaking learning. We do
hope that this study will help the teacher o speaking in some ways to ind appropriate
methods to motivate their students.
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1.( )ims of the study
The study aims at investigating the motivation in English speaking learning among
the second year tourismmajor students at Tourism and $oreign 0anguage $aculty, %ao !o
'ndustrial &ollege. The our main purposes o the study are summari3ed below2
4. To e(amine kinds o motivation possessed by the second year tourism major
students at Tourism and $oreign !epartment, %ao !o &ollege o 'ndustry.
1. To e(amine methods and techniques used by teachers o speaking to motivate
their learners in speaking activities.
5. To investigate actors demotivating students in English speaking learning
6. To suggest motivational strategies and techniques, which can be applied tostimulate learners in teaching speaking skill.
1.*Scope and significance of the study+
There are many actors aecting the success or ailure o learning a oreign
language, in which motivation is one o the key actors. The ocus o this study is on
motivation as a separate actor in English speaking learning. The results o the study will
be applied to improve the speaking skills o second tourism major students o Tourism #
$oreign 0anguage !epartment, %&'. 't can not be said that the results are general to all
students in Vietnam.
1., #esign of the study
The study is designed with 5 chapters.
%hapter onepresents the rationale or study, aims o the study, research questions
as well as the scope o the study.
%hapter t-o displays the background o motivation and speaking teaching. 'n the
chapter, the main approaches to motivation and demotivation in oreign language teaching
are discussed. The main theories o oreign language speaking teaching are also presented
in the chapter.
%hapter threepresents the methodology perormed in the study. The chapter also
deals with documentation, data analysis. The analysis and discussion on the data is based
on the survey questionnaire, interview and classroom observation.
%hapter four summari3es the indings, implication, recommendations and uture
directions or uture research are also provided in the last chapter.
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Chapter 2: Literature review
This chapter is concerned with the conceptions o motivation, motivation in oreign
language learning, and the theoretical backgrounds o speaking skills.
(.1 Theoretical ackground of motivation
(.1.1 %onceptions of motivation
/any researches have been undertaken and there is much in the research literature
regarding the deinition o motivation. "ll the motivation theories in general want to
e(plain the undamental question o why humans behave as they do, and thereore we
cannot assume any simple and straightorward answer./otivation is described as the impetus to create and sustain intentions and goal
seeking acts 7"mes # "mes, 4898:.
;urden, 7488
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(.1.( Motivation in foreign language learning
'n recent years, motivation has become a amiliar term in second language learning.
/otivation in oreign language learning has been deined in dierent ways.
"ccording to !ornyei, 4899, motivation reers to the eorts learners make to learn
a oreign language. /otivation is one o the keys that inluence the rate and success o
language learning.
?ark 71==121: believes that motivation is shaped as *...sets o belie about language
learning, the target culture, their culture, the teacher, the learning task, ect.-
Holt 71==424:, reerring to &ookes and %chmidt 74884:, deines motivation as
*...the learner+s orientation with regard to the goal o learning a second language-./otivation in this conte(t can be understood as one relating to attitude and vice
versa with both having an inluence on learning and acquisition. Aardner 7489B: as as cited
in !ornyei, 71==4:, assumed that motivation involved desire to learn a language, intensity
o eort to achieve this, and attitudes toward learning the language.
"ccording to the ramework by !ornyei 74886:, motivation consists o 5 main
levels which are language level, learner level and learning situation level.
0anguage level reers to integrative motivational subsystem and instrumental
motivational subsystem.
0earner level depends on need or achievement, selconidence which is language
use an(iety, perceived 01 competence, casual attributions and seleicacy
0earning situation level reers to course speciic motivational components, teacher
speciic motivational components and group speciic motivational components
;elow is !ornyei+s 74886: ramework o 01 motivation.
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Table 1: Dornyeis (1994) framework of L motivation (!da"ted from Dornyei# $$1)
0anguage level 'ntegrative motivational subsystem
'nstrumental motivational subsystem
0earner level Ceed or achievement
%elconidence
D 0anguage use an(iety
D ?erceived 01 competence
D &asual attributions
D %eleicacy
0earning situation level
%ourse s"ecific motivational
com"onents 'nterest 7in the course:
elevant 7o the course to one+s needs:
E(pectancy 7o success:
%atisaction 7one has in the outcome:
Teac&er s"ecific motivational
com"onents "iliative motive
"uthority type
!irect sociali3ation o student motivation
/odeling
Task presentation
$eedback
'rou" s"ecific motivational
com"onents
Aoalorientedness
Corm and reward system
Aroup cohesion
&lassroom goal structure
"nother comprehensive attempt to summari3e the motivational components that are
relevant to 01 instruction has been made by /arion and ;ob ;urden 7488
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(!da"ted from Dornyei# $$1)
&nternal factors E/ternal factors
'ntrinsic interest o activity
arousal o curiosity
optimal degree o challenge
%igniicant others2
parents
teachers
peers
?erceived value o activity
?ersonal relevance
anticipated value o outcome
intrinsic value attributed to the activity
The nature o interaction with signiicant
others
mediated learning e(periences
the nature and amount o eedback
rewards
the nature and amount o appropriate
praise
punishments, sanctions%ense o agency
locus o causality
locus o control E process and
outcomes
ability to set appropriate goals
The learning environment
comort
resources
time o the day, week, year
si3e o class, school
class and school ethos
/astery
eelings o competence
awareness o developing skills and
mastery in a chosen area
sel eicacy
The broader conte(t
wider amily networks
the local education system
conlicting interests
cultural norms societal e(pectations and attitudes
%elconcept
realistic awareness o personal strengths
and weaknesses in skills required
personal deinitions and judgments o
success and ailure
selworth concern
learned helplessness
"ttitudes
to language learning in general
to the target language
to the target community and culture
)ther aective states
conidence
an(iety, ear
!evelopmental age and stage
Aender
'n conclusion, motivation is one variable, which, combined with other actors,
inluences a learner+s success.
(.1.* Types of motivation in foreign language learning
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/otivation can be classiied in dierent ways. 'n some studies, motivation is
categori3ed into two types2 intrinsic and e/trinsicmotivation
Tracing the word *intrinsic- down to its roots, it means *innate- or *within-, thus
intrinsic motivation originates in the individual itsel. &oncerning learning it can be said
that the drive or stimulation to learn comes rom within the students, hence, the teacher or
instructor does not have to Fmanipulate+ the student in any way in order to make him learn.
't is an inner desire o the student to ulill a positive learning outcome. 'ntrinsic
motivation itsel is goal related, thereore, it is independent o any kind o e(ternal value.
E(trinsic motivation can be regarded as the opposite o intrinsic motivation. The
goal connected with intrinsic motivation is a positive learning eect that lasts a long time,but the goal o an e(trinsic motivated student is completely dierent. *When individuals
are e(trinsically motivated, they hold some desired outcome as a goal 7e.g., getting a good
grade or avoiding punishment:, they recogni3e that a certain way o behaving is an
e(pedient means to that goal, and they make plans to modiy their behavior in such a
manner that they are likely to e(perience the desired outcome-.
However, motivation in oreign language learning is more broadly categori3ed into
two types2 integrative andinstrumental motivation
'n a pioneering study, Aardner and 0ambert 748
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(.1.,. Main demotivating factors affecting motivation in learning foreign language
(.1.,.1 %onceptions of demotivation
!ornyei 71==B2 465: deined demotivation as *speciic e(ternal orces that reduce
or diminish the motivational basis o a behavioral intention or an ongoing action-.
!eci and yan 7489B: used a similar term *amotivation-, which means *the
relative absence o motivation that is not caused by a lack o initial interest but rather by
the individual+s e(periencing eelings o incompetence and helplessness when aced with
the activity.-
!ornyei pointed out that demotivation does not mean that all the positive
inluences that originally made up the motivational basis o a behavior have been got rido. 't only means that a strong negative actor restrains the present motivation with some
other positive motives still remain ready to be activated.
(.1.,.( #emotivating factors affecting motivation in learning foreign language.
"ccording to !ornyei, actors demotivating students+ learning are as ollows.
4. The teacher 7personality, commitment, competence, teaching method:G
1. 'nadequate school acilities 7group is too big or not the right level, requent change
o teachers:G
5. educed selconidence 7e(perience o ailure or lack o success:G
6. Cegative attitude towards the 01G
B. &ompulsory nature o 01 studyG
>. 'ntererence o another oreign language being studiedG
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reported that there is a link between intelligence measured by ' tests and second language
learning, some students, in act, whose academic perormance is weak, are successul in 01
learning.
b+ !"titude:
"ptitude reers to the special ability involved in second language learning 7!ouglas
et al 488B:. The relationship between aptitude and second language learning success is a
very important one and various studies, such as Aardner 7489=: and %kehan 74898: have
reported that aptitude is a major actor determining the level o success o second language
learning 7!ouglous et al 488B:. %tudents can have a *good aptitude or learning-. This can
iner various things, such as2 The understanding o the unction o words in sentences.
The ability to understand and use grammatical rules.
/emory o key words, what they mean and how to use them.
"n important point regarding aptitude and second language learning is that
successul learners may not be strong in all the components o aptitude and can still
succeed at learning a second language. $or e(ample, some individuals may have strong
memories but only average abilities in the other components o aptitude 7%pada 4888:.c+ -ersonality
0earners+ emotional states have a powerul inluence on their behavior and
perormance in the classroom and other learning situations. There are various theories that
claim that personality actors are important predictors o success in second language
learning. ?ersonality traits such as e(troversion, introversion, risktaking, independence
and empathy have been the basis o discussions and disputes relating to this topic 7Ellis
489>:.
d+ Learning strategies
"s in all school topics, learning strategies are a actor o second language learning.
)ne deinition o learning strategies is2 *%teps or actions taken by learners to improve the
development o their language skills- 7Aass et al 48852 1>B:. !ierent learning strategies
work best or dierent people when learning a second language. $or e(ample, one student
may learn vocabulary through writing and practicing the vocabulary using cue cards,
whereas another student may only read the vocabulary and learn that way.
e+ Leaners belief
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/ost learners have strong belie about how languages are learnt, how their
instruction should be divided. *These belies are usually based on previous learning
e(periences and the assumption 7right or wrong: that a particular type o instruction is the
best way or them to learn. 7 0ightbrown, 48882B8:
f+ !ge of ac.uisition
"ge is another characteristic o learners which aects learners+ success in second
language learning. 't is believed that children are better than adults at acquiring a second
language. 't is also oten claimed that there is a critical period or second language
acquisition ends around puberty or even earlier.
g+ %onfidence# !n/iety0earnerIs motivation can vary tremendously according to their conidence and
an(iety they have toward the language they are learning and the environment they are in.
Cot only is an(iety related to motivation, but it is also related to proiciency and
more so to communication proiciency, as suggested by &lement, !ornyei and Coels
74886:.
2.1.4.2.2 Factors related to learning environment
0earning environment involves physical conditions and classroom atmos"&ere+ The
ormer reers to the classroom si3e, chairs, desk, tables, lights, boards and even bulletin
boards. Harmer, J. 74881:, replicated by Cguyen /ai Chung 71==5:, conirms that such
conditions had great inluence on students+ learning as well as their attitudes toward the
subject matter. These conditions, thereore, aected students+ motivation either positively
or negatively. The other actor related to learning environment is a pleasant and supportive
atmosphere in the classroom as 0ightbown, ?./. # %pada, C. 74888: claim that the
supportive and nonthreatening atmosphere makes a contribution to learners+ motivation.
2.1.4.2. 3 Teachers factors
;ased on !ornyei 71==4:, teachersI actors and appropriate teacher behaviors are
mentioned as ollows2
Enthusiasm
&ommitment to and e(pectations or the studentsI academic progress
Aood relationship with the students
"cceptance
"bility to listen and pay attention to students
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a+ 0nt&usiasm
"n "merican psychologist, /ihaly &siks3entmihalyi conducted a survey into the
question KWho have been your most inluential teachers- He then addressed in a thought
provoking 74889: came to a conclusion that i teachers had high
e(pectations about how well students could study, their students would probably be able to
reach high level o achievement.
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%tudents tend to perorm at a level which is consistent with the teacherIs
e(pectations. ?articularly, when the teacher sets high e(pectations, they are likely to
perorm better at the subject matter and even eel more competent 7Aood # ;rophy, 4892 19:.$ollowing are several gestures which can convey personal attention by ;urden
7488B: and ?aini 7488>:2
D Areet students and remember their names
D %mile at them
D Cotice interesting eatures o their appearance
D "sk them about their lives outside school
D %how interest in their hobbies
D /ove around in class
D %end notes to absent students....
(.1.,.(. ,. Teaching and learning conditions
a+ -&ysical conditions
?hysical conditions in the classroom reer to the classroom si3e, chairs, desks,
tables, boards and even bulletin boards. Jeremy Harmer 74881: conirmed that such
physical condition had great impact on studentsI learning as well as their attitude towards
the subject matter. These aect studentsI motivation either positively or negatively.
01 teachers should be reminded that the classroom is not only a psychological but
# physical environment. The decoration2 posters, lowers, unny objects inluence strongly
the atmosphere. /ore importantly, teachers should create the ownership o the class among
students. He stated K?ersonali3ing the classroom can be seen as students e(ercising
increasing control over their environmentK 7!ornyei, 1==42 61:.
b+ ! "leasant and su""ortive atmos"&ere in t&e classroom
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0anguage learning is considered one o the most acethreatening school subjects.
0anguage an(iety has been ound to be a powerul actor that hinders 01 learning
achievement 7/aclntyre, @oung, 4888:. Thus, it is the teacherIs task to create a pleasant
and supportive classroom atmosphere.
" number o various components contribute to make up the ideal classroom climate
such as the teacherIs rapport with the students, the studentsI relationship with each other
and the norm o toleranceG which helps students eel sae and comortable taking risks. 't is
very important to make students that mistakes are a natural part o learning, and to ensure
that they will not be critici3ed i they make mistakes.
/oreover, humor is a very potent actor to improve the classroom atmosphere. Theuse o humor helps students eel at ease without tension in the air. %cheidecker and
$reeman 748842 459: had a summary on the essence o the ideal classroom climate2 KWhen
one watches students enter such a classroom, one classroom, one gets an overwhelming
sense that the students shed emotional baggage at the doorway. This is an emotional sae
3one.K
(.1.0. %haracteristics of motivated learners
Ellis 7489B2 411: replicated indings rom studies by ubin 748
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Caiman et al. 748
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%onnected s"eec&2 i.e. common phenomenon in spoken interactions in which so are
modiied 7assimilation:, omitted 7elision:, added 7linking r: or weak 7through contractions
and stress patterning:. Eective speakers thus need to be not only producing individual
phonemes 7as ' would have gone: but also to connected speech 7'IdIve gone:.
0/"ressive devices:native speakers o English change pitch and stress o paretic
parts o utterances, or vary volume and speed to convey meanings beyond words,
especially in acetoace communication. %tudents need to recogni3e deploy some o such
eatures and i they are to be Eie communicators.
%om"ensating language: eective speaking beneits rom the language o
negotiation that we use to seek clariication and to show the structure o what we aresaying.
Language "rocessing: eective speakers need to be able to process language in
their own heads and put it into coherent order so that it comes out in orms that are not
only comprehensible but also convey the meaning that are intended. )ne o the main
reasons or including speaking activities in language lessons is to help students develop
habits o rapid language processing in English.
,nteracting wit& ot&ers: most speaking involves interaction with one or more
participants. This means that eective speaking involves a good deal o listening and
understanding o how the other participants are eeling and a knowledge o how
linguistically to take turns or allow others to do so.
2eal item information "rocessing2 the ability to process the inormation others tell
us the moment we get it. The longer it takes, the less eicient we are.
3ociolinguistic knowledge: knowledge o language alone does not adequately
prepare learners or eective and appropriate use o the target language. 0earners must
have competence which involves knowing what is e(pected socially and culturally by users
o the target language. Lnderstanding the sociolinguistic side o language helps learners
know what comments are appropriate, know how to ask questions during interaction, and
know how to respond nonverbally according to the purpose o the talk.
(.(.( %ommunicative language teaching 3%LT4 approach
&ommunicative language teaching 7&0T: is an approachto the teaching o second
and oreign languages that emphasi3es interaction as both the means and the ultimate goal
o learninga language. 't is also reerred to as *&ommunicativeapproach to the teaching o
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oreign languages- or simply the *&ommunicative "pproach-. "s an e(tension o the
notionalunctional syllabus, &0T also places great emphasis on helping studentsuse the
target language in a variety o conte(ts and places great emphasis on learning language
unctions. Lnlike the "0/, its primary ocus is on helping learnerscreate meaning rather
than helping them develop perectly grammatical structures or acquire nativelike
pronunciation. This means that successully learning a oreign language is assessed in
terms o how well learners have developed their communicative competence, which can
loosely be deined as their ability to apply knowledge o both ormal and sociolinguistic
aspects o a language with adequate proiciency to communicate.
&0T is usually characteri3ed as a broad approach to teaching, rather than as ateaching method with a clearly deined set o classroompractices. "s such, it is most oten
deined as a list o general principles or eatures. )ne o the most recogni3ed o
These lists are !avid Cunan+s 74884: ive eatures o &0T2
4. "n emphasis on learning to communicate through interaction in the target
language.
1. The introduction o authentic te(ts into the learning situation.
5. The provision o opportunities or learners to ocus, not only on language but
also on the learning process itsel.
6. "n enhancement o the learner+s own personal e(periences as important
contributing elements to classroom learning.
B. "n attempt to link classroom language learning with language activities
)utside the classroom.
These ive eatures are claimed by practitioners o &0T to show that they are very
interested in the needs and desires o their learners as well as the connection between the
language as it is taught in their class and as it used outside the classroom. Lnder this broad
umbrella deinition, any teaching practice that helps students develop their communicative
competence in an authentic conte(t is deemed an acceptable and beneicial orm o
instruction. Thus, in the classroom &0T oten takes the orm o pair and group work
requiring negotiation and cooperation between learners, luencybased activities that
encourage learners to develop their conidence, roleplays in which students practice and
develop language unctions, as well as judicious use o grammar and pronunciation
ocused activities.
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(.(.* )spects of speaking skills in %LT class.
(.(.*.1 Teaching interactional skills
'n the light o &0T approach, the goal o language study is to communicate
competently in that language. ichard, ?latt and Weber 7489B:, 7replicated in Cuna., 4888:
characteri3e our dimensions o communicative competences as ollows2
Mnowledge o the Arammar and Vocabulary o the language
Mnowledge o the rules o speaking 7e.g. knowing how to begin and end
conversations, knowing what topics can be talked about in dierent types o speech events,
knowing which address orms should be used with dierent persons one speak to and in
dierent situationsG Mnowing how to use and respond to dierent types o speech acts such as
requests, apologies, thanks, and invitationsG
Mnowing how to use language appropriately.
Cunan, !., 4888, p.11>
"ccordingly, in the speaking class, teachers need provide their students with
interactional skill, or e(ample, how to open and close conversations, how to make turns
and interrupt, and how to respond appropriately, ect.
2.2.3.2 !ntegrating pronnciation teaching
$or many teachers and students, pronunciation is one o the most diicult areas
because o mother tongue interere and eelings o awkwardness, inhibition,
embarrassment, ear or losing ace. Hedge, T. 71===: claims that it is teachers+
responsibility to decide when to ocus on pronunciation, and on which aspects. 't is now
agreed that in &0T class, pronunciation can be integrated into speaking lessons, either
through activities which prepare or speaking tasks or through ollowup activities.
'ndividual sounds, words stress, sentence stress, and various types o linking can be drawn
out o many classroom activities. 0ikewise, intonation can be picked out rom dialogues in
te(tbook materials to show students its importance in indicating attitudes and emotion in
conversation.
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(.(.*.* )ccuracy and fluency
"ccording to Hedge, T. 71===21>4:, *as communicative approaches have
developed, teachers have been concerned to ensure that students not only practice speaking
in a controlled way in order to produce eatures o pronunciation, vocabulary, and structure
accurately, but also practice using these eatures more reely in purposeul
communication-. Teachers will thereore need to design both accuracybased and luency
based activities.
5 )ccuracy+ When we say someone speaks English with accuracy, we mean they
speak English without or with ew errors in grammar, vocabulary and pronunciation.
'rammar:The student uses correct word order, tenses, agreement, etc. The studentdoes not leave out articles, prepositions, or diicult tenses.
ocabulary:the student has a range o vocabulary that corresponds to the syllabus
year list and uses words you have taught the student uses a wide range o vocabulary.
-ronunciation:When the student speaks most people will understand. The message
that the student is trying to get across is clear because o good pronunciation.
5 "luency+ $luently speaking means being able to communicate oneIs ideas without
having to stop and think too much about what one is saying.
Lack of undue &esitation: the student speaks smoothly, at a natural speed. %he
doesnIt hesitate long and it is easy to ollow what she is saying.
Lengt&:the student can put ideas together to orm a message or an argumentG she
can make not only the simplest o sentence patterns but also comple( ones to complete the
task.
,nde"endence:when the student is lost or a word or cannot e(press an idea in
English, she inds a way around the problem, ree(pressing what she wants to say in N a
dierent or simpler way. The student can keep talking and asks questions, etc. to keep the
conversation going. %he is independent o the teacher. The student does not give up trying
when she cannot ind the right word. The student does not let the conversation break down
or is not dependent on others to keep talking.
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(.(., 6rinciples of teaching speaking
The teaching o speaking is closely bound up with receptive skill work. They eed
o each other in a number o ways2
5ut"ut and in"ut:when students produce a piece o language, eedback rom their
interlocutor will act as input based on that they modiy their output. %uch input can come
rom the teacher as eedback or prompters.
Te/ts:te(ts oer students a model to ollow, especially when they are working on
speciic unctions o language like agreeing, apologi3ing, reusing, and so on. Te(ts can
also act as stimuli as a lot o language production grows out o te(ts that we see or hear. "
controversial reading passage may be the springboard or a discussion. 70istening to a tapein which speakers tell a story or opinion may provide necessary ' stimuli or students to
respond based on their own e(perience.
2ece"tion as "art of "roduction2 in many situations, production can only continue
in combination with the practice o receptive skills. Thus conversation between two people
is a blend o listening and speakingG comprehension o what is said is necessary or what
the participant says ne(t.
-roduction enables rece"tion:when students try to speak in certain situations or
within certain genres, they are better attuned to understanding other people speaking in the
same conte(t. 'n this case, oral production works in a way that helps students with their
listening comprehension. 7Harmer, 1==4:
To motivate students in English speaking lessons, it is suggested that the below
principles should be apllied.
7ive students practice -ith oth fluency and accuracy+
&ommunicating eectively in a language requires both the knowledge o the
language as well as the ability to use tine language in real time interaction. Thus, the
teacher should provide students with ormocused speaking, meaningocused ' speaking
and activities that aim at luency development. 7;rown # Cation, 488
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inormation gap to ill. Typically, a teacher asks a KdisplayK question 7that is, a question the
teacher knows the answer to:, an individual student answers, the teacher evaluates or
corrects the answer, and then the cycle begins again with another student and another
question that everyone already knows the answer to 70iao, 1==4:.
6rovide opportunities for students to talk y using group -ork or pair -ork$
and limiting teacher talk
esearch has repeatedly demonstrated that teachers do appro(imately B= to 9=
percent o the talking time in classrooms. Lsing pair or group work will help increase the
amount o time that learners get to speak in the target language. /oreover, with teachers
removed rom the conversation, learners can take up roles normally illed by teachers 7e.g.posing questions, asking or clariication:
6lan tasks that involve negotiation of meaning
esearch suggests that learners make progress by communicating in the target
language because interaction necessarily involves trying to understand and make yoursel
understood. This process is called negotiation o meaning which involves checking to see
i youIve understood what someone has said, clariying your understanding and conirming
that someone has understood you. ;y asking or clariication, repetition, or e(planation
during conversation, learners get those they are speaking with to address them with
language at the level they can learn rom and understand.
#esign classroom activities that involve guidance and practice in oth
transactional and interactional speaking.
'nteractional speech is communicating with, someone or social purposes. 't
includes both establishing and maintaining social relationships. Transactional speech
involves communicating to get something done, including the e(change o goods and or
service.
&onversations are relatively unpredictable and can range over many topics with
participants taking turns and commenting reely while transactional encounters o a airly
restricted kind, in contrast, will usually contain highly predictable patterns 7e.g.
telephoning or a ta(i:. 'nteractional speech is much more unpredictable than transactional
speech. %peaking activities in classroom thus need to embody both types since learners will
have to speak the target language in both interactional and transactional settings.
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(.(.0. %lassroom activities
(.(.0.1 %ommunicative drills
" communicative drill is Kone in which the type o response is controlled but the
student provides his or her own content or inormationK 7ichard, ?lart, and ?latt, 4881,
p.115:. 'n communicative drills the teacher controls the learnersI speech primarily by
ensuring that they produce short utterances. Here are three suggestions2
1+ -ractical situations:%tudents can practice requesting and providing inormation
such as asking or directions in a city and ordering meals in a restaurant.
+ 'uessing games: %tudents can do guessing games in pairs or groups. There are
many variations. $or e(ample, one student chooses a amous person, and the others askyesno questions until the identity o the person is determined. )r, one student draws a
picture o a ruit or object and turns it over on the deskG the partner guesses what the item
is by asking, K!o you have a...K until the correct answer is ound. F"nother variation is or
the teacher to provide a short, incomplete story plot or students to discuss and guess+s the
way it ends.
6+ ,nformation gat&ering activity involves conducting surveys, interviews and
searches in which students were required to use their language to collect inormation.
%tudents can practice a set o structures and language repeatedly but in a meaningul way.
4+ 7igsaw activity:in a jigsaw activity, each partner lias one or a ew pieces o the
Kpu33le,K and the partners must cooperate to ill all the pieces into a whole picture.
(.(.0.( %ommunicative activities
'n real lie, conversation takes place beore people have some inormation that they
want to get across. %peaking activities in classroom that aim at communicative thereore
should satisy the ollowing criteria 7Harmer, ibid:2
%peaker should have a desire to communicate.
%peakers should have a purpose to communicate.
They should attend to content not orm.
They should use a variety o language structures.
The teacher will not intervene to stop the activity and there is no control on what
speciic language orms should be used.
Here are three e(amples o communicative activities that provide practice speaking
in a social conte(t
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1+ ! 2ole8"layinvolves the teacher giving role cards to students or pair work. 'n
the ollowing roleplay, paired students are asked to provide sustained speech or speciic
purpose o persuading each otherwithout causing oense.
Three characteristics or roleplays to work out by Men Jones 7in Harmer, ibid,
p.1
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or describe a common object rom dierent activities. "ter all groups inish, the teacher
asks the groups to report to the rest o the class.
6. " reasoning gap activity involves deriving some new inormation rom given
inormation through the process o inerence or deduction and the perception o
relationships or patterns. The activities necessarily involve comprehending and eying
inormation. $or e(ample, working out a teacherIs time table on the basis o given class
timetables. I
B. ?repared talks2 a popular kind o activity in which students make a presentation
on the topic o their own choice with or without agreement with the teacher. %uch talks are
not designed or spontaneous conversation and more KwritinglikeK. ?repared talksrepresent a deined and useul genre o speaking and i properly organi3ed, can be
interesting or both listeners and speakers.
(.* Summary
'n summary, the chapter has reviewed dierent view points on motivation in
general and particularly ocused on oreign language learning motivation. The two main
types o motivation in oreign language learning motivation which are integrative and
instrumental are investigated.
The chapter has also reviewed the main demotivating actors aecting students+
motivation in learning process as well as the characteristics o motivated learners. ;esides,
the characteristics o the teaching o speaking, its principles and classroom activities are
presented.
The ollowing chapter intends to display the methodology o the study.
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Chapter 3: Methodology
The issues which have been mentioned in the literature review are only the
theoretical matters. To illustrate the theory, in this chapter the description o the study
design and methodology employed are presented.
*.1 )n overvie- of the current situation of learning and teaching English
speaking at Tourism and "oreign Language #epartment$ Sao #o %ollege of &ndustry.
Tourism and $oreign 0anguage $aculty o %'& now has 4< English teachers aged
between 1B to 6B. %i( o them are working toward an /." degree and the rest hold a ;."
degree in English language teaching. $ive o them have been completed the shortterm
English 7or: Tourism course. > o the teachers have been teaching English speaking or atleast 5 years. However, during the teaching process, there are no common ways or all the
teachers to motivate their students in teaching process.
The number o the students entering the school anually ranges rom 41= to 4B=.
Entering school they have to pass the entrance e(am o English, /ath, and 0iterature.
They are supposed to have the intermidiate level o English. /ost o the students have
good proiciency o English, however, their speaking ability is still limited.
The course book used or teaching speaking is designed by the teachers o the
English !ivision. The course book is taskbased designed. The objectives o the course
book is to provide students with necessary words, structures about the tourist destinations,
and help them be able to talk about the tourist destinations in English.
'n that conte(t, how to motivate the students to speak English need to be paid
attention to by all o the teachers in the English !ivision.
*.( Research 8uestions
The study is seeking the answers to ive questions below
4. What are the types o motivation possessed by the 1nd year tourism major
students in learning speaking
1. What have the teachers done to motivate their students in speaking learning
5. What are the actors demotivating their students in learning speaking
6. What motivational strategies and techniques can be applied to speaking lessons
*.* The research approach
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To ind answers to the research questions, the study collects data rom survey
questionnaires, classroom observation and interview.
*.,. 6articipants
>< students 7BB.95P o the population: were selected at random to take part in the
research. The ratio o boy student to girl student is 4BQ>< 7The percentage o boy student to
girl student is 11.59P o the student population:. "lmost o them came rom Corthern
provinces o Vietnam. The majority o the population is rom the countryside.
The average score o English they got in the entrnace e(am ranges rom B to . These are the si( teachers who are teaching English
speaking in the school year 1==91==8 when the study was being carried out.
*.0 &nstruments+ The study employed 6 main instruments below2
1. The "estionnaire for the stdents.
The questionnaire was adapted rom the questionnaire designed by ajit Mumar
7488>: in2esearc& et&odology. 't was conducted in Vietnamese.
The questionnaire was designed with 1 main parts.
?art 4 was to get students+ inormation about their gender, age, place o birth, the
duration they have learnt English.
?art 1 was designed to elicit students+ opinions on English speaking and their
opinions on actors motivating students in English speaking learning. The part includes o which are closed questions, one is openended question.
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The purpose o the questionnaire is to obtain a snapshot o students+ motivation in
learning English speaking and o their comments on the speaking class and their
e(pectations on the te(tbooks as well as the teachers.
2. The "estionnaire for the teachers
The questionnaire was adapted rom the questionnaire designed by ajit Mumar
7488>: in2esearc& et&odology. 't was conducted in English.
The questionnaire was designed with 5 main parts.
The irst part is to get personal inormation about the teachers 7gender, age, teaching
e(periences:
The second part is designed with > questions about the things need to be done tomotivate students 7the techniques, activates, teaching aids, the diiculties in teachingR:
The third part is to get the teachers+ comment on the te(tbooks.
3. The interview
To get students+ opinions on English learning, the diiculties they have in English
speaking learning, their opinions o the te(tbooks used or teaching, a one to one interview
was conducted with 1 students ater each classroom observation. The interview consisted
o 4= questions. The interview was carried out in Vietnamese in the orm o an inormal
conversation between the researcher and the student.
4. #$servation
't was a nonparticipant observation in which the researcher watched, ollowed and
recorded activities as they were perormed in the real classroom settings.
The observation was carried out in the second semester o the school year 1==91==8,
the class perormance was observed in two classes in Tourism and $oreign 0anguage
$aculty. Each class perormance lasted three periods 7total 45B minutes:. Teachers have
taken notes on the activities o the class.
*.9 #ata collection procedures
The time or data collection lasted during the third month o the second semester o
the school year 1==91==8. ;ecause it was the time when students completed 1 third o the
term. %tudents may have an overview on the diiculties o English speaking in the second
year at the %'&.
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!uring the irst two weeks, the classroom perormance by the 6 teachers was
observed. The detailed notes were kept and interpreted, and then the conclusions were
drawn out.
Two students were chosen by chance ater each classroom observation to join in the
interview. ;eore the interview began the researcher e(plained the interviewees the
purpose o the interview and the amount o time to complete the conversation. The
interview was constructed with 4= openended questions in a predetermined order. Each
interview lasted or 1= to 1B minutes. The data were recorded, transcribed and then
translated in English.
The ne(t week, the survey to the teachers was delivered to > teachers teachingEnglish speaking skills or the 1nd year tourism major students, the time or them to
complete it was 6 days.
The last week, the questionnaires were delivered to >< tourism major second year
students. The students had 4B minutes to complete the questionnaire. The purpose and
importance o the study were e(plained. While students were completing the
questionnaires, any questions were clariied by the teacher.
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Chapter 4: Data analysis and findings
The chapter will present the data analysis and the discussion o the indings.
,. 1 Types of motivation students have in English speaking learning.
%esearch "estion 1& hat t(pes of motivation stdents have in learning)
The types o motivation possessed by the students will be discussed in question 4.
The teacher ocused on the 1 main types o motivation which are integrative and
instrumental motivation in English speaking learning.
Table 6: T&e students reasons for learning 0nglis& s"eaking
2easons umber of
students
-ercentage
a. To communicate with oreigners B= P
b. To study the people, culture o English
speaking countries
6<
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with many oreign tourists in their jobs, understanding the culture o the tourists will help
them do the job better and avoid culture shock as well as diiculties in communicating.
)nly B o >< students claimed that they studied English speaking because it is a
compulsory subject. The same number o the students perceived that they learned English
speaking or a good result at the e(amination.
'n brie, it can be said they the main types o motivation the students had in English
speaking learning are integrative and instrumental motivation. "ll o them want to English
irstly or a uture job, and secondly or better understanding o the oreign tourists.
,.( )ctivities and techni8ues used y the teachers to motivate students
%esearch "estion 2& hat have the teachers done to motivate their stdents in*nglish spea+ing teaching)
'n order to ind out the answers to this question, a survey was conducted among the
teachers. The survey concentrated on activities and techniques employed by the teachers in
their speaking lesson.
With the question =&ic& state of a s"eaking lesson do you t&ink necessary to
motivate students
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Table 4: T&e activities used by t&e teac&ers by fre.uency
!ctivities
>re.uency of t&e activities using ($of teac&ers)
!lways 5ften 3ometimes 2arely ever'ndividual work 5 4 = = =
?air work B 4 = = =
Aroup work 4 B = = =
"mong the kinds o teaching aids including pictures, slide projectors, cassettes,
boards, musicRslide projector was the most preerred by the surveyed teacher. This can
be easily e(plained because all o the classrooms in the school are equipped with slide
projectors. $urthermore, using this aid helps teacher much in teaching processing.
The requency o using techniques is shown in the table below2
Table ?: T&e activities used by t&e teac&ers by fre.uency
>re.uency of t&e activities using
($of teac&ers)
alway
s
ofte
n
sometime
s
2arel
y
ever
4.&reating a competitive atmosphere 5 5 = = =
1.&ombining te(t books and relevant
materials
1 6 = = =
5. Aiving eedback regularly 5 5 = = =
6.Aiving rewards and punishment = = = 4 =
B.Aiving classroom tests > = = = =
>.Taking students to visit tourist
destinations
6 1 = = =
= = = =
9.;rainstorming ideas or making outline
or the speaking the speaking tasks
6 1 = = =
8.'nterruping students to correct mistakes 6 1 = = =
4=."pplying role play 6 1 = = =
The table shows that the atmosphere in the class was always paid much attention to
by the teacherG also they teachers always gave eedback to students. This helps them
reali3e what the strong points are and what their week points are. ;esides, all the surveyed
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teachers oten combined the te(tbooks with the relevant materials, role play activities with
others, new words and structures were provided or students or the speaking tasks.
/ost o the teachers have the habits o brainstorming the students+ ideas and
making outlines beore speaking. &lassroom tests were always taken. Especially, all o the
teachers oten took the students to the tourist+s destination and guided students in speaking
about these destinations in English.
However, none o the teachers applied reward and punishment policy, this may lead
to demotivation o the students in learning, besides most o the teachers also interrupted
students to correct mistake. This is a actor demotivating students in their learning.
"ccording to the survey to the students, the majority o the students were interestedin the activities used by the teacher in the speaking class. These activities were role play,
discussion, e(planation o new words and phrases, games. "nd nearly 8=P o the students
liked to practice English speaking at the tourist destinations near the school.
However, during classes some teachers used Vietnamese, which may demotivate
students in their trying to speak English. The two students interviewed revealed that they
didn+t like the way the teacher e(plained the new words or the requirement o the
activities.
They said2 =, dont like t&e teac&er s"eaking ietnamese in t&e class+ ecause if
t&e teac&er s"eaks ietnamese# we will be very "assive in listening and even s"eaking< or
*Thisis a s"eaking class# , want everyt&ing to be e/"ressed in 0nglis&
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Table @: 2esult of class room observation
:ote+ )+ applicale :)+ not applicale
,ategories %eslts -/%riteria : :)
&. 6reparation
4. Wellprepared, wellorgani3ed in class 4==P
1. "ppropriately prepared objectives o the class
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students. The pair work and group work were used, but it sounded not eective. Whenever
the students were asked to work in groups, they became quietly or did some other things.
'n short, the teachers have made great eort to motivate students in English
speaking classes. However, there were a lot o things to do, in which applying reward and
punishment policy and was o great importance and interrupting students while they were
speaking should be ignored during the class. Especially, teacherQstudent interaction should
be promoted during the speaking class.
,. * "actors demotivating students in English speaking
%esearch "estion 3& hat are the factors de0motivating stdents in *nglish
spea+ing)The answer to this question will be ound out in survey questions 5, B, >
7questionnaire or students:, question > 7questionnaire or teachers: and drawn out orm the
classroom observation.
The table below reveals the diiculties students cope up with in learning English
speaking skill
Table *: T&e difficulties of students in 0nglis& s"eaking learning
)ctivities :=of students 6ercentage
3>4
4. ?ronunciation 56Q>< B=.< 66.< 11.58
6. ;oring speaking activities 4< 1B.5< 1>.9. &rowded class 6=Q>< B8.6.49
9. 0ack o vocabulary 6=Q>< B8.
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To investigate what actors aecting students+ English speaking, a question o 4B
criteria was given to students.
Table A: T&e factors de8motivating students s"eaking learning
"actors := of
students
6ercentage
3>4
4. The classroom atmosphere >1Q>< 81.B6
1. &rowded class 6=Q>< B8.< 54.56
6. 0earning speaking is very diicult 6=Q>< B8.< 4. @our learning methods not eective B=Q>< 5
< 66.< 56.55
8. The content o the te(tbook is not suitable 41Q>< 4 am or 41 a.m. This time aects
students+ as well as teachers+ psychology and their attitude to learn and work.
When asked about the content, topics, e(ercise kinds, illustration... o the
te(tbooks. /ost o the teachers agreed that the content, topics and e(ercise kinds were
).M. The content o the te(tbook was suitable or the students. The kinds o the e(ercises
in the books were designed suitably, able to develop speaking skills o the students.However, most o the teachers revealed that the illustration o the books was boring, this
led to demotivation o the students in learning process,too.
Table 9: Teac&ers comments on t&e te/tbook
umber of teac&ers
ery bad ad 5+B 'oo
d
ery
good
4. &ontent $ $ $ $ $
1. Topics = = > = =5. E(ercise kinds = = > = =
6. 'llustration 7pictures, enclosed tape, videoR: 4 B = = =
B. )rder o lessons = = = > =
The result o the question > 7questionaire or the students: revealed that the topics
and the content o the te(tbooks attracted the students very much. "mong 44 t opics in the
te(tbook, B o them 7The topics o Vietnam geography, Vietnam pagoda, Vietnam
estivals, Vietnam handicrat villages, &ustoms and habits o Vietnam: atracted students+
interests. However > o them seemed to demotivate students+ learning. The students
interviewed said2 * Vietnam history is the most diicult topic in the te(t book, sometime '
have no idea, no vocabulary to talk about the topic- The other said * ;uddism is a very
diicult topic, we have no knowledge even knowledge in Vietnamese to say about the
topic-
Table 1$: 3tudents comments on t&e to"ics of t&e te/tbooks
Topics umber of students
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isli+e ont mind trongl( li+e
4. Vietnam geography 1 = >BQ> 46 . Vietnam pagodas 4= 4B BB
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,., Motivational strategies and techni8ues to motivate students
%esearch "estion 4& hat motivational strategies and techni"es can $e applied
to motivate stdents)
%ubquestion 42 Which o the below activities do you like most in the speaking
class
Table 11: 3tudents comment on teac&ers activities
"ctivities umber of students
%trongly
like
0ike !islike
4. ole play 5< 5= =
1. !iscussion 1= 41 5B5. E(planation o new words and structures 56 55 =
6. ?ractice conversations in pairs 4= B=
5. 'llustrate it with more beautiul pictures B
6. 'mprove yearly >
To conclude, there are many motivational strategies and techniques can be applied
to motivate students, o which the most important are using modern teaching aids, taking
the students to the tourist destinations, giving compliment, R ;esides, to reduce students+
demotivation, it is necessary to pay attention to the material used or teaching. The
material should be checked and improved yearly and more interesting activities should be
added to the te(tbooks.
'n brie, the chapter has presented the data analysis to ind out the answers to the
research questions. "ll the data were obtained rom the study instruments which were 1
survey questionnaires, an interview and the classroom observation. 'n the chapter the main
types o motivation, denominative actors and motivational strategies have been discussed
in details.
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Chapter 5: Conclusion
The chapter will summari3e the indings, discussion, recommendations,
suggestions and uture directions.
0.1 Summary of the findings and discussion
4. The irst reason or students to learn English is to meet the requirement o the
uture job. /any students 7
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aids, taking the students to the tourist destinations, giving compliment, R ;esides, to
reduce students demotivation, it is necessary to pay attention to the material used or
teaching. The material should be checked and improved yearly and more interesting
activities should be added to the te(tbooks.
0.( &mplications
The indings o the study implicate that2
4. 'n learning the speaking subject, the students seem to posses 1 main types o
motivation which are instrumental and integrative. These students want to become tour
guides, they will use much English in their uture jobs. $or them, luent English speaking
and sound knowledge o people and culture o international tourists is very useul, whichhelp them to work better with their uture jobs. The combination o the two types o
motivation assists in the successul acquisition o an 01. Thus, in English speaking classes,
teachers should provide students with not only language knowledge but also cultural
knowledge o English speaking countries...
1. The motivational strategies are o great importance in which pair work and group
work attracted many students attention. The using o teaching aids like slide projectors,
cassettes R are the actors impressing students+ attention. ;esides, teachers should give
students lot o chances to practice speaking at the tourist destinations. However, using
Vietnamese during the speaking lesson is not a good way o motivating students.
5. !emotivating aecting students in their speaking are many actors among which
lack o time and vocabulary, low proiciency in tourism English rank the irst. ;esides,
crowded class has strong eect on students+ motivation. 'n addition to these demotivative
actors, the content o some lessons, class hour 7starts too early in the morning or
aternoon: are sometimes aect students in English speaking learning.
6. To reduce students+ motivation in English speaking learning, two important
things must be done2 $irstly, teacher should apply motivational strategies to motivate
students in speaking learning. %econdly, it is necessary to improve te(tbook to attract more
students in learning speaking.
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0.* Recommendations and suggestions
;asing on the indings o the study, here are some recommendations and
suggestions to the teachers o Tourism and $oreign 0anguage $aculty and %ao !o in
industrial college.
4. To make speaking learning motivating activities, besides the classroom
activities, the teachers need to make great eect to develop programmers which attract
students+ participation. 't is suggested that the aculty cooperate with the tour operators to
create students chances to act as tour guide to practice speaking English, or the teaches
may send students to hotel or tourist sites to learn and practice speaking English. "nd one
o the most eective activity which can be applied is the teachers themselves may taketheir students to some amous destinations near the school to study and practice guiding in
English.
1. To reduce the actors demotivating students in speaking, it is necessary to
reduce the number o the students in the class. The administrators need to pay attention to
this to create an eectiveness o English learning process in general and o English
speaking in particular. ;esides, the time to start class should be changed to be later, not too
early as present.
5. The course book should be improved with more interesting and easier topics,
illustrated with more beautiul and clearer pictures, the diicult e(ercises should be
replaced. 't is suggested that more vocabulary e(ercises should be used to ill in the gap o
vocabulary which students lack. "lso, to motivate students, the coursebook should be
improved every year, added with update inormation ater each course.
6. The teacher should play the active role as a acilator to encourage students in
learning process to sustain long term motivation. 'n the English speaking class, the stages
such as warm up, while speaking and post speaking should be applied. &lariication and
wholehearted guidance are inluential actors which help stimulate learners. The teachers+
instructions should be brie, easy to understand and clear so that all students know what
they have to do. These help attract students+ commitment to the lesson and avoid
conusion.
B. The teachers+ attitudes are o great importance in increasing students+
motivation. The teachers+ sense o humor and riendliness as well as the attention will
attract students+ during the whole lesson.
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>. The two types o motivation which the students possess are integrative and
instrumentalG thereore, in teaching it is necessary or the teachers to provide students with
not only language knowledge but also country and culture knowledge o other countries,
especially English speaking countries.
0.,. "uture directions
4. The study on motivation should be applied on students o other aculties in %'&.
1. The relationship between motivation and learning results can be a topic o investigation.
5. The course book and its eects on learning motivation is another direction o this study
in the uture.
6. How to reduce demotivative actors in English speaking learning may be taken intoconsideration or uture research.
42
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