Motivating Learners

Remote Instruction & LearningOnline Collaboration - Self-study - Self-evaluation

Enhanced with Cisco Project Workplace -- Presentation V2.25

Yvan Rooseleer - Nico DeclerckBelgian IT Academy Support Center BiASC

Cisco Networking Academy - IPD Week30 April 2020

The Presenters

Yvan RooseleerBrussels, Belgium

IT Senior LecturerOdisee University College

BIASC Manager

NetAcad Instructor Trainer> 10.000 h

Software and database development

> 10.000 h

Database administration and IT

infrastructure management

> 10.000 h

Cisco Networking and Security

Nico DeclerckBruges, Belgium

IT LecturerHowest University College

BIASC Advisor

Workshop Trainer

Radio presenter

Topics

● Part One -- Cisco NetAcad Facilities for online learning -- Yvan Rooseleer

○ Online Teaching & Coaching

○ Online Collaboration

○ Cisco Networking Academy Facilities

● Part Two -- Remote teaching, practical labs and evaluation -- Nico Declerck

○ Remote Labs

○ Remote Teaching

○ Remote Evaluation & Exams

● Part Three -- Software & Hardware Technology supporting education

○ Technology supporting education: Project Workplace, Designs & Examples

○ Software tools and hardware devices for remote education, training and team

collaboration

○ Back to normal with mixed solutions

Part One -- by Yvan Rooseleer

Teaching & Collaboration with

technology

● Teachers and trainers are

professional communicators

● High definition sound and

video are opportunities

● As a professional trainer use

two devices

○ Laptop for content, virtual

machines, ...

○ Specific client system for

sound and video streaming

○ Refurbished (1K) or new (4K)

● My experience in online teaching goes

back nearly ten years, starting in an

international project with Finland

● Tools experimented with:

○ Adobe Connect

○ Webex

○ Zoom

○ Skype

○ Microsoft Teams

● My preference goes to the opportunities

offered by the Webex Suite & Devices

○ Webex Meetings

○ Webex Training

○ Webex Events

○ Webex Teams

○ Webex Support

Didactic Use Cases and Contexts

Didactic Situations● Class Activities

○ Teaching one-to-many○ Group briefings○ Evaluation & Exams

● Open Learning Center○ Self-study, self-evaluation○ Individual or small group coaching○ Remediation

● Team Activities○ Team collaboration by students○ Small group team work○ Prepare > plan > design

● Practical Activities○ Hands-on labs○ Implement, configure, test, verify, optimize

● Student Presentations○ Individual or team presentations by

students

Different Use Cases and

Contexts

● One-to-many

● One-to-few (small group)

● One-to-One

● Many-to-Many

Course Organization & Planning -- Example

Example Course

CCNA-2 SRWECourse: Routing, Switching

and Wireless Essentials

Credits: 8 ects

Number of hours: 200-240

Total duration: 5 weeks(*)(*) If courses are planned one after the

other, students can focus on one topic

during a fixed amount of time. After three

or four courses an integrated project can

be organized.

If students have two courses in the same

period, this course will be planned across

10 weeks, alternating with other courses.

If students have four courses of a similar

weight in the same period, this course

will be planned across 20 weeks,

alternating with other courses.

● Class activities

40% - (2/5) -- e.g. two days a week

● Individual and small group study and preparation activities

20% - (1/5) -- e.g. one day a week

● Practical activities & Team Work

40% - (2/5) -- e.g. two days a week

● Most activities in the table are feasible remotely. Two out of

fourteen activities (in red) are more difficult with remote

instruction and learning

Online Training & Coaching

Remote instruction is efficientRemote instruction is fantasticbut it is extremely intensive and exhausting

Online sessions

● Teacher assists in structuring, planning and setting the goals● Online interaction is important● Involve the audience in online sessions● Students should be prepared before the lesson begins (based on the agenda

sent to them before each session)● Plan interactive activities, breakouts and options to motivate students● The duration of one coherent part of a session is like a 40 min briefing

Allow breaks● Class management is easier when teaching online

Online Training & Coaching --2

How to keep learners motivated and involved

● Be interactive

Interaction is definitely possible online

● Use more than only voice (listening) and text (reading)

○ Screen sharing enhances student focus

○ Visuals can enhance the sessions

○ Use a digital whiteboard

● Give students opportunities and challenges to do something

● Plan breaks more often than in a physical class environment

● Leave the session open at the end giving students opportunities to

interact after your session

Online Collaboration

One2One -- One2Many -- Many2ManyAn online environment creates opportunities for intensive collaboration and

information sharing

SynchronousOnline team meetings (planned or ad hoc)

Brainstorming with chat messages or voice

AsynchronousCollect and share information in team spaces: messages, reactions, uploaded files,

images, overviews, lists, TODOs, recordings, …

Next Slide: Collaboration with Webex Teams

Networking Academy Curriculum Facilities for Learning

The Cisco Networking Academy Curriculum is oriented to the student’s point-of-view

and offers numerous opportunities for interactive and self-directed learning

Students have to learn how to make use of interactive possibilities and feedback

● Videos

● Schemas and visual representations

● Interactive activities*

● Quizzes*

● Syntax checkers*

● Simulation exercises and labs*

● Online tests*

(*) with individual feedback

Networking Academy Curriculum Facilities

Make students aware of the facilities within NetAcad

● Explain to students how to learn through an interactive course

● Organize briefings to show students examples of (deep) content exploration

● Motivate your students to make intensive use of interactive possibilities and

become a self-directed learner

● Also explain how to efficiently use feedback coming from the online learning

system

● Allow students to connect in small groups (of two to three students) to get

acquainted with the concepts and skills in doing interactive exercises and

simulation labs together online (with Webex Teams)

● Teach students how to organize and document their learning

● Explain to student the value of creating a portfolio

Networking Academy Curriculum Facilities -- 2

Navigating through NetAcad Courses --1

Course Sequencing● The Cisco Networking Academy courses are offered in a sequential manner

● In many situations the exact sequence of activities is not important

● The sequence of materials in Networking Academy courses is flexible

● There are numerous opportunities to break with the sequence

● There are many possible ways for students to navigate through a Networking

Academy course, explore the content and practice the concepts and skills

Freedom and Options● Students are given a degree of freedom for exploring and learning the

concepts and practical skills in any consistent order that fits them best.

Many students like options

● Freedom offers possibilities to differentiate

Navigating through NetAcad Courses --2

How to allow options and choices to students● Student needs to find out what is important and what is less important

● Most important is to understand the concepts and to be able to apply the

knowledge and skills in a professional context and in new situations

What is really important in a career-oriented Networking

Academy course● What are the requirements of the certification exam?

● What are the requirements of the professional world?

○ Understand the concepts and apply the concepts in real situations

○ Understand the practical hands-on labs and apply your skills in real situations

○ Design and implement a solution for a new problem

● Challenge your students with case studies and project ideas

Don’t “teach” all the content in class

● Before teaching a class think about what the students are going to do (and

so you know what you have to say or explain)

● It is not necessary to explicitly teach all the course content. Teach just enough for the students to understand the course when they will be reading the

online content and for them to be successful in practical activities and tests

● There is a large choice of presentation formats to facilitate the work of a

teacher: videos, images, schemas, process flows, lists, texts, interactive

exercises, …

● Choose the best time and place for all sorts of information sharing

● Motivate students to create a portfolio showing the results of their

learning and practical activities. Explain how to process the feedback from

the course

Navigating through NetAcad Courses --3

Navigating through NetAcad Courses --4

Tips for Students

● Break with the sequence, focus on the essential concepts and

skills

● Test your understanding of the concepts by doing quizzes and

taking online exams

● Practice your skills by doing interactive exercises and

simulation labs

● Focus on the feedback!

● Follow up your work by creating a portfolio of all things

learned, all things created and all the things still to do

It may be the first time for your students

● Your students may never have had an interactive course like

the courses in Cisco Networking Academy before

● It is not obvious for students how to use the freedom of

choice

● Coach students how to learn (in groups and individually)

● Be a coach first, instructor secondNot a single Source of truth: students have to see that the course content does not have to

originate from the instructor

Navigating through NetAcad Courses --5

Part Two -- by Nico Declerck

● Remote Labs

Access to virtual or physical hardware

● Remote Teaching

Flipped classroom

Content videos

Coaching

Screen sharing

● Remote Evaluation & Exams

Connected realtime

How to check if the student understands the concepts and

is able to demonstrate skills

Remote Labs -- Packet Tracer Simulation Software

A

c

a

d

e

m

y

-

A

A

c

a

d

e

m

y

-

B

● Available 24/7● Exploratory labs● Challenges with

feedback

Remote Labs -- DevNet Sandbox & Virtual Router

A

c

a

d

e

m

y

-

A

A

c

a

d

e

m

y

-

B

● Emerging Technology WorkshopNetwork Programmability

● Sandbox environment

● CSR1000v router

URL: https://developer.cisco.com/site/sandbox/

Remote Labs -- TWINNING Project

Cloud

A

c

a

d

e

m

y

-

A

A

c

a

d

e

m

y

-

B

Virtual CompetitionChallenge -- based on an idea from Pierre de Fooz, BiASC

Create a remote connection service between Cisco NetAcad labs

TeamsMax. 8 teams of Cisco Netacad Instructors and Studentspreferably from two Cisco Academies

DatesMay (kickoff) > June (interim checkpoint) > September (finals)

Planning● Kickoff: 13 May 2020

Briefing: Prototype demo, organization, deliverablesCheckpoints with Cisco experts and competition advisors

● Interim Checkpoint: June 2020 -- go-no go● Finals Presentations -- Jury: September 2020 ● Awards: technology budget for winners

Remote Labs -- Topology

● Hands-onexperience

● Remote consoleconnections

● Working remotely

● Real-timecommunication with team members

● Raspberry Pi for SSH termination and connection to console service

Remote Labs -- Hardware

● Experience is more important than up-to-date equipment

● Out-of-bandconfiguration

● Refurbished Cisco hardware

● Donated by partner companies

Remote Labs -- VIRL

Personal network simulator

● Virtual Internet Routing Lab● For sophisticated and advanced

experiments

● When access to physical lab is not possible

● No need to rent racks or purchase real Cisco gear in order to get your study environment

● Simulate IOSv, IOS XRv, NX-OSv, CSR1000v + third-party Ubuntu Linux and more

Remote Teaching -- Blended Learning

Flipped Classroom

● Students join Webex session well prepared

● Content in context● Remote individual coaching

with Webex Teams● Screen sharing by

Students forces them to communicate professionally and solve theproblem themselves

Remote Teaching -- Blended Learning -2

● Students learn from anywhere

● Flipped classroom with theoretical concepts and demos in video format

● Webex Teams for coaching● Videos based on CCNA Topics

150 videos and counting...10-15 minutesPlay it again!PDF handouts

Remote Evaluation & Exams

● Deliverables are not sent directly to the instructor

● Connected realtime

● Professional communication skills

● Individual oral exams with Webex Teams

● Written exams use LockDown Browser

Remote Certification Exams

CISCO PEARSON VUE CERTIFICATION EXAMS ARE NOW POSSIBLE REMOTELY

● from home● from office● from school

Part Three -- Technology supporting education

Webex Software -- Flexibility & Extra Options

Webex Meetings- Class activities

- Screen sharing

- Whiteboard

Webex Teams- Many collaboration options

Webex Training- Extra options: paying

attention, polls

Webex Events- Extra options: breakouts

Webex Support- Specific options

Cost for instructors in formal education: one soft drink per month (full functionality)For students access is free.

Cisco Project Workplace: designs & devices

Cisco Project Workplace

Huddle

Retreat from an open workspace

for a private, collaborative

face-to-face conversation

Scenarios

● 1-2 people

● 3 people

● 5 people

Cisco Project Workplace

Huddle

Retreat from an open workspace

for a private, collaborative

face-to-face conversation

Scenarios

● 1-2 people

● 3 people

● 5 people

Cisco Project Workplace

Huddle

Retreat from an open workspace

for a private, collaborative

face-to-face conversation

Scenarios

● 1-2 people

● 3 people

● 5 people

Cisco Project Workplace

Content

Collaboration

● Team tablet lets you

present, whiteboard,

and meet

● Note: Cisco Webex

Board requires a

subscription

Cisco Project Workplace

Content

Collaboration

● Team tablet lets you

present, whiteboard,

and meet

● Note: Cisco Webex

Board requires a

subscription

Cisco Project Workplace

Briefing

Get everyone’s attention with the presenter front and center

Scenarios

● In-person● Mixed

Cisco Project Workplace: designs & devices -- 2

Webex Ease of Use -- Buttons & Menu Options

Sound: mute when you do not have to speakVideo: not always necessarySharing: also students are able to share contentRecording: many students like sessions to be recorded AS ISAttendees: list of attendees allows to mute, pass the ball, ...Chat: students like asking questions or giving remarks with short written messages

… it is possible to invite or remind users (email address) before, at the start or

during an online meeting, also managing devices, sound and video is possible during a meeting

Webex Ease of Use -- Remote Control

Professionalism -- Remote Teaching & Collaboration Devices -- 1

Desktop Device

InstructorLaptop

Virtual Machines

FacilitatorVideo and sound streams

Professionalism -- Remote Teaching & Collaboration Devices -- 2

HD Video and Sound Device

InstructorLaptop

Virtual Machines

FacilitatorVideo and sound streams

Professionalism -- Remote Teaching & Collaboration Devices -- 3

Interactive board

Touch devices allow a teacher to draw

while standing up (good for the legs)

Cisco Webex Board 55

All-in-one collaboration device for

wireless presenting, digital white

boarding, and video conferencing.

55 inch is the ideal size for natural

human images

Professionalism -- Remote Teaching & Collaboration Devices -- 4

Webex HD Camera -- Video Streams

● Two devices

A laptop and a webex device are an ideal combination

for professional training situations

● HD Camera can move and zoom into speaker

automatically and make session images more vivid

Save bandwidthVideo not always necessary

Webex Microphone -- Audio Streams

Crystal clear sound

device

Online sessions that have

excellent content, should have

an equivalently perfect sound

quality

Beware of sound loops

● Problem lies with the user

● Mute when not speaking

Send your questions or remarks to:nico.declerck@biasc.beyvan.rooseleer@biasc.be