monitise enteRPRise PLAtFoRm

Delivering Your vision

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300+ financial institutionsand partners

17m+ registered users

1.6bn+ transaction on annualised basis

700+ Mobile Money experts

$20bn+ value of payments/ transfers p.a.

oUR soLUtionMAKing MoneY MoBile

One of the most exciting challenges facing financial institutions is how to make the most of the global proliferation of mobile networks and make money truly mobile for your customers.

the monitise solution, based on our best in class enterprise Platform and unique network Approach, was created and refined in some of the most heavily regulated financial service environments in the world and is specifically designed to embrace any device and every network. As a result we’re responsible for the creation and ongoing development of an increasingly rich and diverse mix of mbanking, mpayment and mcommerce solutions across the world.

A leading global technology company, Monitise is committed to making money totally mobile and we’re already working with over 300 of the world’s leading financial institutions. Wherever you’re doing business, whatever your Mobile Money objective, Monitise is best placed to help you achieve it, delivering pragmatic services for your customers today, coupled with a clear line of sight to your – and your customers’ – future needs.

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CoRe ProDuCTs

Admin &Reporting

Consumer Channels

Network EffectEnablement

Security

Lifecycle

CO

RE

PR

OD

UC

TS

COMMERCE AND PAYMENT PRODUCTSOptionally deployed, may have dependencies on other products

INFORMATION AND ACCOUNT PRODUCTSOptionally deployed

Alw

ays

deplo

yed

Consumer

Payment Transactions

P2P NFCPayment

Offer &Loyalty

Instant MobileCheckout

MobileCommerce

Business &Corporate

AccountServicing

Stored ValueAccount

Alerts &Messaging

LocationServices

Consumer lifecycle Flexible and comprehensive management of

your customers’ Mobile Money lifecycle, from

acquisition and retention to cross and up-selling.

Consumer ChannelsSupport for all today and tomorrow’s Mobile

Money channels, from basic phones to

smartphones, tablets and beyond, through all

user interfaces.

Admin & reporting Service management functions for all aspects of

your Mobile Money service, supporting efficient

operation and covering all reporting requirements.

securityBank grade security optimised for your Mobile

Money services, ensuring all your data and

transactions remain safeguarded at all times.

network effect enablement Robust, technology-agnostic integration,

providing flexible connectivity to any system and

facilitating interconnectivity between our partners.

oUR enteRPRisePlATForMGlobally proven, flexible and secure, our best in class Enterprise Platform is an evolving hardware and software technology resource. It’s designed to deliver innovative mass market mbanking, mpayment and mcommerce solutions for you and your customers.It can be deployed ‘on-premise’ or as a managed service depending on your individual requirements. Its bank grade security ensures your mobile services are delivered with complete confidence to any device; from a basic phone to the latest smartphone, tablet and beyond.

At the heart of our enterprise Platform is a comprehensive product set. Customers can combine different Monitise products to develop new and innovative mobile solutions.

the platform products are grouped into three clusters:

• CoreProducts• Information&AccountProducts• Commerce&PaymentProducts

A summary of these products can be found below and opposite.

OUR NETWORK APProACHPartnering with monitise opens up a world of new possibilities. Through a single connection to our enterprise Platform, our unique network Approach allows customers to leverage 3rd party organisations to create new, integrated mbanking, mpayment and mcommerce solutions. Looking to the future, it offers all our partners the exciting possibility of being part of a network of networks that spans the globe.

The essential building blocks for delivering secure Mobile Money services and providing the right experience to your customers on any device and any network.

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Account servicingBasic Mobile Money services such as account

balance, transaction history, transfers and

self-service account management.

Alerts & MessagingManagement, generation and delivery of account

push and pull alerts to match your preferences,

using integrated or external data feeds.

stored value Account support for issuing and administering

mobile-centric full feature stored value accounts,

typically for unbanked or underbanked customers.

location serviceThe provision of location-related information and

integration of location mapping.

Payment TransactionsAccount-to-account payment and support

services such as bill presentment, remote deposit

capture, prepaid reload and cardless Atm

withdrawal.

Peer-to-PeerPayments between your consumers and their

social network, using social identifiers e.g. mobile

number, email, facebook ID.

instant Mobile CheckoutEnabling your consumers to capture products

using image recognition, QR and product codes

in a mobile optimised basket and checkout using

stored payment details.

nFC PaymentEnabling contactless payment transactions

from your consumers mobile device, supporting

latest industry standards, NFC technologies and

payment apps.

Mobile CommercePresentation of merchant goods and services,

checkout and payment using pre-registered

details and digital fulfilment eg. prepaid mobile

top-ups and cinema tickets.

offers & loyaltyDelivery and redemption of merchant offers and

self-service management for loyalty programmes.

Business & Corporatesupport for business accounts alongside

personal accounts, also specific business services

such as m-invoicing and m-POS payments.

Admin &Reporting

Consumer Channels

Network EffectEnablement

Security

Lifecycle

CO

RE

PR

OD

UC

TS

COMMERCE AND PAYMENT PRODUCTSOptionally deployed, may have dependencies on other products

INFORMATION AND ACCOUNT PRODUCTSOptionally deployed

Alw

ays

deplo

yed

Consumer

Payment Transactions

P2P NFCPayment

Offer &Loyalty

Instant MobileCheckout

MobileCommerce

Business &Corporate

AccountServicing

Stored ValueAccount

Alerts &Messaging

LocationServices

inFoRmAtion & ACCounTProDuCTsinformation and Account products include a range of mbanking services such as account balance, statements and alerts appropriate to enrich your Mobile Money service.

CommeRCe & PAYMenTProDuCTsCommerce and Payment products are the building blocks required to ensure our customers are able to offer a diverse range of mcommerce and mpayment services to their end consumers.

oUR best in CLAss enTerPrise PlATForM

Managing ComplexityNew devices, technologies, services and consumer expectations both

enrich and complicate the Mobile Money ecosystem. Our platform optimally

manages this complexity, combining the stability to deliver mass market

solutions with the capacity to embrace each new demand.

Delivering your visionOur platform facilitates the ideal Mobile Money vision for your consumers.

It does this by delivering the key services on a solid foundation of robust

connectivity and security, operational efficiency, a frictionless lifecycle and

support for the appropriate mobile channels.

Proven innovation ToolAlongside standard and cross platform formats, our platform can rapidly

deliver prototypes, consumer pilots and live services. This drives consumer

focused innovation and gives you the freedom to continually refine and

optimise your Mobile Money approach.

Trusted securityOur platform was developed in some of the most heavily regulated financial

services environments in the world and is trusted by many of the world’s leading

businesses. It ensures data and transactions are both safeguarded and as

transparent as possible to consumers.

Best in Class TodayMonitise Enterprise Platform provides best in class information, account

servicing, commerce and payments products for over 300 financial

institutions and partners. It provides immediate value and increased market

presence by enabling each to deliver pragmatic yet optimised Mobile Money

services.

roadmap to the FutureWe maintain a clear line of sight to the future with a continuous programme

of improvement. Our partnership driven roadmap embeds enabling

technology into each future platform edition and embraces the next

generation of mobile solutions as a matter of course.

expanding the networkour platform incorporates sophisticated technologies that enable robust

connectivity to any business system. It is designed to be both open and

responsive to demand for wider integration and offers the potential to

develop new propositions through an expanding network of partners.

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Team ethosWe have over 600 people dedicated to Mobile Money solutions. Our industry leading services teams provide the perfect counterpart to your internal resources, delivering the appropriate mix of implementation, design & development, adoption, support or fully managed services to each of our partners.

implementationWe implement Mobile Money services for many of the world’s leading businesses. Meeting your requirements is our number one priority and our teams have the inherent flexibility to work as part of a joint project team or manage your entire programme.

Design & DevelopmentWhether customising a standard product or developing a bespoke service, our teams focus on tailored solutions. Their expertise includes requirements analysis, vision, design, build, test and deployment.

supportOur dedicated Support teams are appropriately briefed and organised to efficiently address and resolve issues, so that your service expectations are not simply met, but exceeded, 24 hours a day.

AdoptionOur teams combine our experience of marketing Mobile Money services with best practice at every step of the process. We look to maximise consumer adoption and usage, increase retention and minimise servicing costs.

Managed servicesOur platform can be implemented in your own data centre or as a fully managed service, delivering secure, scalable Mobile Money services anywhere in the world. Our flexible operation capabilities include managed hosting and technical management, application management, it operations management and service support.

oUR ComPRehensiveserviCes seT

Monitise has over 600 people dedicated to Mobile Money solutions. In addition to our best in class Enterprise Platform and Network Approach we also have a world class services team providing implementation, design & development, adoption, support and a fully managed service.

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www.monitise.com+44 (0)20 7947 4300Follow us @Monitisegroup

Monitise has a dynamic global vision. To make money totally mobile acrossthe world. In partnership with manyof the world’s leading businesses we’reworking towards it. If you would like to find out more abouthow we can realise your Mobile Money plans, please get in touch.