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MK Badar T Mobile Resume

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Page 1: MK Badar T Mobile Resume

Mary Kay Badar 214.399.9684 [email protected]

Leadership Development Consultant

Summary

Accomplished and dynamic leadership development professional - experienced at designing, developing, and delivering world class leadership development programs at the Fortune 500 executive and university level, coaching high potential and high performing executives and driving and championing organizational change. Key areas of expertise: Training & Development Facilitator Organizational Learning Assessments Gap Analysis Workshop Presentations Corporate & University Curriculum Development Team Building Enterprise Wide Change Management Organizational Development/Design Adult Learning Theory Needs Assessment Coaching Instructional Design Process Improvement

Skills

Exceptional leadership, conflict management, relationship management and influencing skills allow me to keep the learning

environment productive and on track and easily build strategic alliances across organizations

Motivated, results oriented self starter who knows how to get the job done without close supervision and never confuses activity with results

Solid ability to work effectively with a wide range of executives to improve individual and business performance

Data driven, analytic approach to valuation methodology that tracks learning effectiveness, skill acquisition and return on investment

Highly creative and innovate approach ensures maximum engagement in classes and workshops

Deep understanding of management and leadership development philosophies, processes and programs

Demonstrated ability to observe, accurately diagnose, create awareness around, develop action plan and drive accountability for enhanced individual and team leadership opportunities

99% average overall satisfaction rating on aggregate client evaluations

Experienced with organization wide change efforts and understand and can maneuver around the complex issues associated with them to help leaders embrace change

Practical business experience combined with OD knowledge and experience enables me to gain credibility and establish rapport necessary to understand key issues and drive change quickly

Highly energetic, enthusiastic, polished and dynamic trainer/facilitator with demonstrated ability to link theoretical concepts to strategic business goals and create high quality deliverables

Developed and delivered strategic learning strategies (live and virtual) that produce positive and sustainable results

Strong business acumen and diverse background enables me to develop an overall learning experience using adult learning theories to deliver critical soft and hard skills resulting in best in class leaders

Work Experience T-Mobile Sr. Leadership Development Consultant Richardson, TX 2014 – present Support Indirect Division in three areas:

1. Executive business coaching for high potential director and above 2. Talent management – set strategy for Indirect and execute against strategy

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a. Shepard talent review process – 2014 trained on new process, MPCS 1st in and complete b. Leadership development – customized solutions being delivered nationally to every major market (650

participants in 2015) i. 30% productivity increase for large national dealer attributed to workshop

c. Assessments – 50 360 assessments, 700 MBTI in 2015 3. Organization development/design/change management

Winners Circle 2Q 2015 Independent Trainer & Consultant/Veritas Leadership Group, Allen, TX 2005 - 2014 Design and deliver customized professional development training courses to facilitate meeting organizational goals and individual professional needs, coach high potential and high performing business leaders using ICF executive coaching competencies to increase business and personal effectiveness and enable them to coach and develop their talent pipeline, consult with clients to improve organizational effectiveness Clients include but not limited to: University of Texas at Dallas Developed curriculum for new consulting certificate program Executive Presentation Skills Training for EMBA Orientations Coach EMBA high potential emerging and executive leaders University of Texas, Southwester Coach high potential leaders Texas Health Resources Coach physicians and high potential leaders Alcatel Lucent, Genesys, Alticor, Ryan, Texas Instruments, Behringer Harvard, Liberty Systems, Meda Executive presentation skills training Texas Instruments Organizational savvy training Liberty Building Better Buyer Relationship sales training JC Penney High Impact Organizational Design/Development training Mary Kay, Inc Coaching for Increased Performance training Acuren Increasing Efficiency and Effectiveness training Coaching client examples: Situation: Fortune 500 executive passed over for 2 promotions. Outcome: Enhanced executive presence, removed leadership blind spots. Promoted 3 times within 36 months. Situation: Cardio Vascular Surgeon leadership skills holding him back on high profile committees and department chairs Outcome: Isolated skill blind spots and developed plan to flex behavior to create desired outcomes. High profile committee assignment within 6 months Situation: Internist on 90 day PIP due to lowest patient and support staff satisfaction ratings Outcome: Removed from PIP and anecdotal satisfaction responses showed upward trend. Situation: CFO (Fortune 500) career stalled due to abrasive leadership style Outcome: Developed transformational leadership skills to enhance and broaden style. CFO considered for President succession General Electric Capital, Fleet Services Product Manager, GE Capital Fleet Eden Prairie, MN 1996-1998 Overall leadership for 3 largest service products

Grew revenue 10.8% overall in product lines.

Signed 30 new accounts via promotions.

Developed and implemented multi-generation product plans.

Developed and implemented regional network provider strategy to mitigate risk and maintain revenue stream

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General Electric, Appliances NPI Manager, GE Appliances Louisville, KY 1994-1996 Enterprise wide, cross functional organizational development/change management

Drove Commercialization reengineering initiatives – delivered over $2M immediately in cost reductions.

Developed and implemented SKU management tool – enabled business to identify and eliminate nonproductive SKU’s. 1995 SKU reduction target of 200 yielded $22k inventory and cost reduction over 2 years.

Led joint IDO and Engineering Team in resolving process and systematic issues in 2D/3D rendering and modeling which reduced cycle time and increased output quality.

Drove implementation of Project Management Database System across product lines which aided the new product introduction process by enhancing communications, project management discipline, and targeted cost reductions.

Nominated, selected for and attended GE Crotonville Management Development Program for formally identified high potential senior talent

Prudential Sales & Marketing Director Minneapolis, MN 1993-1994 Overall leadership for all aspects of commercial operations including marketing, sales, business development

Established new home equity line of credit business including staffing, establishing business operations and processes

Consistently met or exceeded sales and operations targets

Designed and implemented formal cross training and best practice sharing structure

Developed and implemented incentive based compensation system to increase productivity General Electric Capital, Fleet Services TBQ Leader Eden Prairie, MN 1991-1993 Change management, cross functional process improvement and organizational development

Redesigned organization structure in Public Finance business yielding $25k ANI

Developed Preferred Dealer Network structure reducing costs $1.3M/2 year cycle

Redesigned Sale/Leaseback cross functional process and reduced processing time 70% General Motors Buick Division

Zone Organization Manager San Francisco, CA Car Distribution Manager San Francisco, CA Metro District Sales Manager Los Angeles, CA Metro District Sales Manager Newark, NJ District Service Manager Middletown, NY

Education

Master of Science Bachelor of Science Human Resource and Organization Development Automotive Business Management University of San Francisco Ferris State University San Francisco, CA Big Rapids, MI

Certifications

UTD Executive Coaching Certification International Coach Federation Certification - PCC Winslow Assessment CDP 360 CSTP Synchronous Training Myers Briggs Type Indicator Brinkman Assessment Becoming Conflict Competent Situational Leadership