Mission & Vision2020 REFRESH

Purpose

Mission

• Who are we?

Vision

• What do we want to be?

Application

• An effective Mission and Vision translate values into action.

Mission

&

Vision

Board Strategic Plan

Member Research

Interviews with Chiefs and Directors

Interviews with PERA Trustees

Employer Research

Communications Discovery

Process

What We Heard…

Themes

You shared a commitment to serving PERA’s members and a desire to adapt to their future needs throughout their careers and across generations.

You suggested we should:

» Promote the full suite of PERA offerings

» Emphasize building a relationship with members throughout their careers

» Address the generational divide and differences among our members

» Enable employers to use PERA as a tool to attract top talent

» Ensure the sustainability of PERA

Objectives

RELEVANTApplicable to every Division in PERA

USEFULMust connect our current reality to PERA’s goals

CLEARMust be specific and not just an exhaustive list of aspirational attributes

Mission and Vision Statements

Mission Statement Considerations

Current

» To promote long-term financial security for our membership while maintaining the stability of the fund.

Option A

» To serve as long-term partners with our members, committed to investing securely in their future.

Option B

» To partner with members by providing the service and performance they expect and deserve.

Option C

» To be a trusted financial partner, providing innovative service, tools, and performance that empower members to pursue the financial future they envision.

Option D

» To provide retirement security for our members while ensuring the sustainability of the fund.

Vision Statement Considerations

Current

» To become the retirement plan of choice for all Colorado public employees.

Option A

» To prepare PERA for the future while helping members plan a secure future of their own.

Option B

» To innovate and build on a tradition of service in order to meet the diverse and changing needs of Coloradans.

Option C

» To continually adapt to the varied needs of our diverse membership by bringing innovation to PERA’s tradition of service.

Option D

» To fortify, elevate, and strengthen Colorado PERA while improving retirement security outcomes with best fit products, service, and education.

Guiding Principles Considerations

Current» We will deliver quality customer

service, sound investment decisions, operational efficiency, educational programs, competitive plan design, and actively participate in legislative issues that affect our organization.

» All activities undertaken will adhere to the guiding principles of customer focus, ethical conduct, accountability, excellence and ongoing process improvement.

Options» Be good stewards by emphasizing

sustainability in all operations.

» Adapt to member needs by delivering quality service and performance amid changing environments and expectations.

» Build strong relationships and deepen trust among all stakeholdersby exercising good governance, valuing transparency, upholding ethical conduct, and providing excellent customer service.

Next Steps

» Discussion and feedback

» Revised statements reviewed at September Board meeting

» Adopted statements introduced to organization