GridPocket_GLUSZAK_SGandConsumerServicesGRIDPOCKET 2011 2 GRIDPOCKET 2011 3 Keeping customers informed Energy usage can very 200% between similar families 270 millions smart meters planned by 2013 worldwide “Rebound effect” Need for ambient displays GRIDPOCKET 2011 4 Indirect on peaks Demand-response management Versatile energy spot prices High cost for load balancing and storage systems Risk of ‘big brother’ effect in centralized networks GRIDPOCKET 2011 5 Energy offer differentiation De-regulation of energy markets High utilities consumers churn at 10-15% annual levels Need for customer retention tools Driving operational margins with value added services GRIDPOCKET 2011 6 Source CACI Scottish and Southern Energy Case 2008 4/5/2011 2 ENERGY!UTILITY! Secure Anal yze Col l ect GRIDPOCKET CLOUD SERVER Application II (Grid-Teams Eco-Miles) UI French riviera grid specificity Only 10% of electricty produced locally, HV transmission network close to saturation 150 days per year (source RTE) Need to act on the consumer behaviour, without waiting for technology Smart meters have positive effect, however the effect does not last very long 12Réseaux HT PACA, Source RTEGRIDPOCKET 2011 4/5/2011 3 consumption control Consumption patterns change: Global consumption reduction of 5 – 15% Peak consumption reduction / move Use of smart grid and sociological techniques to provoke cognitive and behavioral change Definition of self-sustainable business model suitable for nation wide deployment 13Example of daily global energy consumption in France in winter, source RTE Projet Grid-Teams GRIDPOCKET 2010