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M I S PRESENTION ON :-

ONLINE BANKING

SERVIES

  Summited By :

SHASHI

SHANKAR

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Definitions

Management information system:-A management information system (MIS) is asystem that provides information needed tomanage organizations effectively.

Online Banking :- Online banking (or Internetbanking) allows customers to conduct financial

transactions on a secure website operated by theirretail or virtual bank, credit union or building society.

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Features of internet banking : -

§ Online Balance inquiry for Savings Bank Account,Current Account, Term Deposits, Loan Account.

§ Online Transaction Query

§ Quick View: Synopsis of last 6 transactions inyour account.

§ Query: To view transaction of accounts, based oncustomers chosen parameters

§ Details: To view personal account information

§ Request : To request cheque books.

§ Depository Account

§ Statement of Holdin

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Advantages of onlinebankingConvenience: Unlike your corner bank, online

banking sites never close; they're available 24 hours aday, seven days a week, and they're only a mouseclick away.

Ubiquity: If you're out of state or even out of thecountry when a money problem arises, you can log oninstantly to your online bank and take care of business,24/7.

Transaction speed: Online bank sites generallyexecute and confirm transactions at or quicker thanATM processing speeds.

Efficiency:  You can access and manage all of yourbank accounts, including IRAs, CDs, even securities,from one secure site.

Effectiveness: Man online bankin sites now offer

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  Disadvantages of onlinebanking

Setting up an account may take time :

Learning difficulties :

Site change and upgrade :

 Technical breakdown :

Customer can’t access to online bankingIf the bank's server is down, you can't use it.

The trust thing: For many people, the biggest hurdle to onlinebanking is learning to trust it. Did my transaction go through?Did I push the transfer button once or twice? Best bet: alwaysprint the transaction receipt and keep it with your bank recordsuntil it shows up on your personal site and/or your bankstatement.

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RBC Intro

Royal Bank of Canada or RBC is Canada's largest

public listed bank as measured by both assets andmarket capitalization. As of February 2011, RoyalBank of Canada has a market cap of 79.2 Billion. TheRBC Bank is listed at Toronto Stock Exchange (TSX:

RY) and New York Stock Exchange (NYSE: RY). RoyalBank of Canada is also known as Banque Royale duCanada in French. Royal Bank of Canada is one of North America’s leading diversified financialproducts and services. RBC provides personal and

commercial banking, wealth management services,insurance, corporate and investment banking andtransaction processing services on a global basis.

 The RBC also has more than 78,000 employees who

serve close to 18 million personal customers,businesses, public sectors and institutional clients

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RBC onlineTransactionRBC online banking is free of charge. Customer can

do the following financial transaction through RBCRoyal Bank website (www.rbcroyalbank.com) or RBCBank USA website (www.rbcbankusa.com)

Access your account information any day and any

time (i.e. 24 hours a day, 7 days a week)Manage and view all your personal and businessaccounts in one website

Access multiple accounts such as checking, savings,

credit card, mortgage loans and loan accounts

Update your personal information including addressand email using online form .

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Image of RBC

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RBC online transactionimage :-

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My finances tracker inRBC

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Online pay bills &Transfer fundsClick to edit Master text styles

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  Pay Multiple billsonline Click to edit Master text styles

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