Minimising IT costs, maximising operational efficiency www.esteem.co.uk NIMM: Key Business Technology Map The core application delivery solutions that

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NIMM: Key Business Technology MapCentralised Application DeliveryVirtualised Server and Desktop infrastructureCollaboration & Information ManagementThe core application delivery solutions that support both local and distributed locationsAutomated , Well Managed, Secure Infrastructure Servers and desktops providing workload operations in data centers, departments and remote offices Automated hardware, applications, security and user management solutionsTechnologies across the infrastructure to provide information collaboration, KPI management, virtual teams and improved communication

ChallengeIT Team reactive to problems, mainly fire fighting what was in front of them. Significant cost relating to security issues and data management.WellManagedSolutionBusiness justification to deploy Microsoft Software that pro-actively monitors server estate, desktop USB lockdown and encryption lowers the impact of a security breach and cost of management. case study

minimising IT costs, maximising operational efficiencywww.esteem.co.uk1

NIMM: Key Business Technology MapCentralised Application DeliveryVirtualised Server and Desktop infrastructureCollaboration & Information ManagementThe core application delivery solutions that support both local and distributed locationsAutomated , Well Managed, Secure Infrastructure Servers and desktops providing workload operations in data centers, departments and remote offices Automated hardware, applications, security and user management solutionsTechnologies across the infrastructure to provide information collaboration, KPI management, virtual teams and improved communication

ChallengeClinicians required to access new Varian application and other productivity tools both locally and in multiple hospital locations.Increased ProductivitySolutionCentralised application virtualisation with Microsoft Terminal Services and Citrix , delivers applications securely and business benefits from TCO savings. case study

minimising IT costs, maximising operational efficiencywww.esteem.co.uk

NIMM: Key Business Technology MapCentralised Application DeliveryVirtualised Server and Desktop infrastructureCollaboration & Information ManagementThe core application delivery solutions that support both local and distributed locationsAutomated , Well Managed, Secure Infrastructure Servers and desktops providing workload operations in data centers, departments and remote offices Automated hardware, applications, security and user management solutionsTechnologies across the infrastructure to provide information collaboration, KPI management, virtual teams and improved communication

ChallengeSingle data centre with space at a premium, IT had been deployed tactically throughout the Trust on a 1 server for 1 application basis. Expensive to operate and manage with little DR capability.Increased ProductivitySolutionVirtualised Windows based data centre and storage solution in two locations delivers central management with increased availability, lower cost of maintenance, electricity, cooling and reduced carbon footprint. case study

minimising IT costs, maximising operational efficiencywww.esteem.co.uk

NIMM: Key Business Technology MapCentralised Application DeliveryVirtualised Server and Desktop infrastructureCollaboration & Information ManagementThe core application delivery solutions that support both local and distributed locationsAutomated , Well Managed, Secure Infrastructure Servers and desktops providing workload operations in data centers, departments and remote offices Automated hardware, applications, security and user management solutionsTechnologies across the infrastructure to provide information collaboration, KPI management, virtual teams and improved communication

ChallengeFollowing an Infrastructure Assessment, a programme of change was agreed which included a project to improve communication and information sharing within the trust.CollaborateSolutionMicrosoft Sharepoint was added to the infrastructure refresh programme, replacing the existing intranet, enabling workflow, content management and improving collaboration between teams in different locations. case study

minimising IT costs, maximising operational efficiencywww.esteem.co.ukMicrosoft funded the initial assessment piece that Esteem carried out.4

Engaging with Esteem

minimising IT costs, maximising operational efficiencywww.esteem.co.uk510-15%85-90%spendriskStartBusiness CaseTech AnalysisDesign ReqsOutline PlanDetailed DesignPilotRolloutFinancial StudyProof of ConceptDetailed PlanAnalyseForensic AuditVerify DesignUser EngagementSecurity/ TestingDesignOperational PlanBuild to ScaleManaged ServicesBuildManageAutomationOperationsMinimising risk reducing costs

minimising IT costs, maximising operational efficiencywww.esteem.co.uk66Esteem Professional Services typically reduce the cost and risk associated with complex IT projects. Typically most organisations invest 10-15% of their budget in this phase of the project in terms of resource, consultancy, effort etc..

We believe this budget should be split more evenly (around 30% at the start). Before the start of a project, we often assist organisations creating your business plan, dicussing your requirements, audit & assesing your current state, setting the project milestones, agree on targets for success (typically ROI / TCO) and present to your business team in a language they understand... (etc) [CLICK]

The most fundamental phases are at the beginning of a project. From our perspective this means that the decisions made in the initial phases of a project typically have a huge impact to the following phases. As an example, discovering a mistake in the Build phase will typically cost 10x more to fix than dicovering the same risk in the Analyse phase so its important we get these phases right. This is where Esteem add real value to your business. Most organisation deliver projects starting with a business case and outline plan of attack. They may also look at the technologies which will deliver the benefits they seek and pull together some requirements, sometimes architecting and planning the deployment internally. As you can see, we believe there is so much more to the analyse and design phase of any project, only with this comprehensive approach can you really deliver your project successfully to the business, significantly reducing the risks and lowering the capital cost of the project. [CLICK]

Our Build and Manage phases are focussed on reducing this capital expenditure and ensuring ongoing operations / perfomance to the business, after all youre going to be running your solution for 3 5 years when we have left site! For example, many of our engagements involve the automated build of architecture where possible, this both removes the human element (mistakes) and can speed up the process significantly. Another example would be that many organisations want to roll out ITIL but cant afford to (in terms of resource typically), Esteem can deliver ITIL either inernally (IE train your people and implement the processes) or you can allow us to manage your environment to ITIL standards without the upfront costs normally associated with doing so.

Many organisation have already taken the decision to allow us to manage their complex IT solution for them, from our 24x7 Managed Services Operations centre, not just for the implmentation of ITIL, also allowing their existing IT team to be more of a strategic asset to the business instead of just firefighting their day to day technology issues.

In summary, our AGENDA is to be very precice at the beginning in the Analyse / Design phases significantly lowering the risk and cost of a wrong decision while enabling your business to roll out technology at a lower cost.

infrastructure optimisation assessment

desktop deployment planning service

sharepoint deployment planning service

technology discovery workshops

NHS IT Service Packages

minimising IT costs, maximising operational efficiencywww.esteem.co.ukNote: some of these packages are funded by partners (Trustmarque / Microsoft)7

Next steps

Lots of information from todayInfrastructure AssessmentTake advantage of funded (part or full) Consultancy exercises to assess, in depth, the cost and complexity associated with your current IT Infrastructure, Processes and People. IT Maturity assessment and current TCO analysisPotential improvements, ROI analysis, Business case Programme planning & deployment NIMM GoalsReduce TCOIncreased Agility, Improve levels of serviceIT and Business more closely aligned

minimising IT costs, maximising operational efficiencywww.esteem.co.uk infrastructure services provider 20 years consistent growth & profitabilityrecognised technical experts recognised industry expertsstrategic vendor and licencing partnerships with Microsoft and Trustmarque

Why partner with Esteem

minimising IT costs, maximising operational efficiencywww.esteem.co.uk9

In summary

minimising IT costs, maximising operational efficiencywww.esteem.co.uk10Summary of Esteem PresentationNIMM and IO in practiceThe benefits of embracing the model, using real world scenariosUsing NIMM and IO as the route to justifying the need for Enterprise CALsHow to engage with a partner to achieve the results you and NHS CfH are looking forHow to take advantage of available funding

minimising IT costs, maximising operational efficiencywww.esteem.co.uk

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