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Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland

Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

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Page 1: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

Mini Session 1A

Presenters:

Kellie Goodson, Senem Guney, Patrick Kneeland

Page 2: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

Engaging Patients and Families in Healthcare Transformation through Centers for Medicare and Medicaid Services National Initiatives

Kellie Goodson, MS

Director, HIIN & TCPI Delivery

April 16, 2018

Page 3: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

Who is Vizient?

Nation’s largest member-owned health care services company

Clinical, operational and supply chain performance improvement

3 Vizient Presentation │ 2018 │ Confidential Information

Largest health reform programs in the US since CMS began in 1965

Page 4: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

CMS definition of Person & Family Engagement (PFE)

Patients and families are partners in defining, designing, participating in

and assessing the care practices and systems that serve them to assure

they are respectful of and responsive to individual patient preferences,

needs, and values. This collaborative engagement allows patient values

to guide all clinical decisions and drives genuine transformation in

attitudes, behavior, and practice.

Vizient Presentation │ 2018 │ Confidential Information4

Person Family Provider

https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/QualityInitiativesGenInfo/Person-

and-Family-Engagement.html

Page 5: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

Vizient

Presen

tation

Februa

ry 28,

2018 │

Confid

ential

Informa

tion5

Page 6: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

Questions to Run On

What investments have been made by CMS to ensure PFE in their large-

scale national initiatives?

Is my organization participating in these CMS initiatives?

How can my organization meet the PFE metrics developed for CMS'

national initiatives?

6 Vizient Presentation │ 2018 │ Confidential Information

Page 7: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

Partnership for Patients (PfP)

Public-private partnership working to improve

the quality, safety and affordability of health

care for all Americans

• Funded by Affordable Care Act (ACA),

“Obamacare”

• Started December 2011

• Reduce Hospital Acquired Conditions and

30-day Readmissions

• Engaging over 4,000 hospitals in the US

through 16 Hospital Improvement

Innovation Networks (HIINs)

• Invested nearly $330 million in first 4 years

(2011 – 2015)

7 Vizient Presentation │ 2018 │ Confidential Information

https://partnershipforpatients.cms.gov/

87,000 lives saved

2.1 million fewer Hospital

Acquired Conditions

$19.8 billion savings in

healthcare costs

Page 8: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

PfP PFE Investments

PFE National Affinity Group

PFE Contractor

8 Vizient Presentation │ 2018 │ Confidential Information

Page 9: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

PfP PFE Metrics

9

Point of Care

Planning document/checklist with patients who have a scheduled admission

Shift change huddles at the bedside or bedside rounding

Organizational Policy & Protocol

Dedicated patient engagement staff

Patient and Family Engagement Council

Organizational Governance

Patients and families serving on Governing Boards or Board Committees

For more detail on these metrics, please read the American Institutes for Research Addendum to the

PfP PFE Strategic Vision and Roadmap:

https://www.healthcarecommunities.org/DesktopModules/Bring2mind/DMX/Download.aspx?Downloa

dMethod=inline&portalid=3&EntryId=116336

Vizient Presentation │ 2018 │ Confidential Information

Page 10: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

Transforming Clinical Practices Initiative (TCPi)

Designed to help clinicians achieve large-

scale health transformation, strengthen

quality of patient care and lower spending

• Funded by Affordable Care Act (ACA),

“Obamacare”

• Started October 2015

• Designed to support 140,000 clinicians

through 29 Practice Transformation

Networks (PTNs)

• 12 Support & Alignment Network (SANs)

• $685 million initiative

10 Vizient Presentation │ 2018 │ Confidential Information

https://innovation.cms.gov/initiatives/Transforming-Clinical-Practices/

Page 11: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

TCPi PFE

PFE National Affinity Group

Development, Management and Improvement (DMI) Team

Support and Alignment Networks

11 Vizient Presentation │ 2018 │ Confidential Information

Page 12: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

TCPi PFE Metrics

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Point of Care

Use of an e-tool (patient portal or other e-connectivity technology)

Promote shared decision making to authentically engage patients as part of

the care team

Organizational Policy & Protocol

Assess and measure patient activation

Systematically addressing health literacy issues

Evaluate and support patients and caregivers in medication self-management

Organizational Governance

Patient and family participation in governance or operational decision-making

Vizient Presentation │ 2018 │ Confidential Information

For more detail on these metrics, please read the “intentionality” document and refer to the

Compendium of Person and Family Engagement (PFE) Tools & Resources:

https://www.pcpcc.org/resource/compendium-patient-and-family-engagement-pfe-tools-resources

Page 13: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

Requests and Offers

Request

Share this information with at least one other person in your organization

Offer

Share resources, provide networking connections to help you understand

CMS’ goals for PFE

13 Vizient Presentation │ 2018 │ Confidential Information

Page 14: Mini Session 1A Presenters: Kellie Goodson, Senem Guney ... · Mini Session 1A Presenters: Kellie Goodson, Senem Guney, Patrick Kneeland. ... 3 Vizient Presentation │ 2018 │ Confidential

This information is proprietary and highly confidential. Any unauthorized dissemination,

distribution or copying is strictly prohibited. Any violation of this prohibition may be subject

to penalties and recourse under the law. Copyright 2016 Vizient, Inc. All rights reserved.

Contact Kellie Goodson at [email protected] or 972-830-0609.