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© The Learning Café 2008
Millennials at WorkWhat every organization needs to know about
the new workforce
Devon Scheef, Co Founder
Diversity Best Practices - 2008
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Generational Diversity
• Awareness• Appreciation • Action
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The Changing Workforce
Silent1933 – 1945
Boomers1946 – 1964
Gen X1965 – 1976
Millennials1977 – 1998
1930 2008Cusper
1960 – 1968
ages 10 – 312008
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Click-a-ratti
Net Gen Millennials
Echo Boomers
Meet the Millennials
Gen Y
Gamer Generation
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“manage us? Puh_leeze . . .”
“Today’s twenty somethings have their own rules. You just don’t
understand them.”
- Fortune May 28, 2007
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Does This Sound Familiar?“Younger folks want to move up faster than the older folks who
want everyone to ‘pay their dues’ before advancing.”
“Dealing with managers who narrowly assess talent, potential,
and performance through the lens of their own generation, and are
not skilled at leveraging the diversity of talent that a multi-
generational employee population can bring…resulting in turnover,
disengagement, and reduced productivity.”
“Boomers being confused by and
disgruntled with X-ers and Millennials
– unable to understand /
appreciate what makes them tick….”
“Differing expectations
regarding work / family balance.”
“Since when is 6 months ‘too long’ to stay in one
job? ”
“Understanding / respecting different values and expectations (i.e. some younger workers seem to expect more right off the bat vs. putting in the time
to get a certain benefit…hard not to judge
this as unreasonable.”
“Varied work ethics and habits in how
things get
“…young Whipper Snappers!”
“I think the main one is communication…I have
dealt with many managers who still
believe work MUST be performed in the office,
versus at home, etc. ”
“What’s with the casual dress, lack of punctuation and informal attitudes?”
“Preparing to transfer knowledge as employees move
on.”
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US Workforce 2007
SilentsBoomersX-er'sMillennials
Boomers 46%Xer’s 23%
Silents 8%Millennials 23%
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Millennials
Desert Storm
War in Kosovo
The Internet
Oklahoma City
Clinton Scandals
Columbine
September 11
Hurricane Katrina
Virginia Tech
Millennial Events & Influences
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Happy 21st Birthday!
• 500,000 commercials
• 250,000 emails
• 20,000 hours of TV
• 10,000 hours on the phone
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wan2tlk?
• 74% use instant messaging• 41% use email
“I don’t know any teen who doesn’t have a phone with them all the time.” C. Cook MyYearbook.com
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“Google it”
5.8 million searches in Feb.
“don’t ask till you’ve googled it.”
Michigan Department of Education & C-NetUpdated 2/08
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“txtme”
The number of text messages sent and received every day
exceeds the population of the planet.
Source: University of Virginia, School of Education
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Social Networks
My Space 300,000,000 accounts
Average page visited 30 times a day
August 2006Michigan Department of Education
Updated 2/08
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Millennials in the Workforce
Confidence, Informality, High Expectations
• Multi-stimulus, digital natives• Involved parents• Accomplishment oriented
“Focused on accomplishment and achievement. We want killer jobs.”
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Millennials Want . . .what do you have to offer?
1. Challenge, stimulation, varied work
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“I like to conquer what’s outside my comfort zone. Something is challenging when I haven’t done it before, or I doubt my ability a little. It doesn’t come easy.”
- Millennial, Financial Services company
In Their Own Words
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Millennials Want . . .what do you have to offer?
1. Challenge, stimulation, varied work2. Pay
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“It seems like every financial expert is all over young people for spending too much
on coffee. Look, there is a savings opportunity there for some folks, but most
entry level workers aren’t going to come up with an extra ten grand a year by pinching
pennies at Starbucks.”- Ryan Healy, Millennial, Employee Evolution
In Their Own Words
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Millennials Want . . .what do you have to offer?
1. Challenge, stimulation, varied work2. Pay3. Career growth, learning &
development
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“When older workers complain that our generation is in a rush to get ahead, they’re absolutely right. The
time to get ahead is now, and we shouldn’t make any apologies for doing whatever we can to make it
happen. Whether that means starting a blog, side stepping the typical corporate ladder by job hopping,
or starting a business, now’s the time to do it.”
- Millennial, www.employeeevolution.com
In Their Own Words
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Millennials Want . . .what do you have to offer?
1. Challenge, stimulation, varied work2. Pay3. Career growth, learning & development4. Enjoyable work environment
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“Why can’t work and fun be the same thing?”
- Millennial new hire, Aerospace
In Their Own Words
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Do Your Managers Make the Grade?
Millennial Report Card
__ Challenging, stimulating, varied work
__ Pay
__ Career growth, learning and development
__ Enjoyable work environment
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Top 4 Considerations for Leaders
1. What are we doing to teach the business as well as runthe business?
2. Which management practices do we need to modify for our changing workforce?
3. How should we adapt our HR policies to meet the needs of our changing workforce?
4. How skilled are our managers at hiring, motivating, developing and retaining both newer employees and tenured employees?
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Representative Clients
Associations• Metals Service Center Institute• Eisenhower Institute for Excellence in Public Service• Minnesota Legal Administrators Association
Federal Government• U.S. Patent & Trademark Office• U.S. Intelligence Community• Office of Thrift Supervisor• U.S. Customs & Border Protection
Energy, Space and Defense• Constellation Energy, Southern California Edison, Boeing, Northrop Grumman,
Parker, Pratt & Whitney Rocketdyne, Raytheon
Fortune 500 corporations• GlaxoSmithKline, Xerox, Alliance Data, Medtronic
© The Learning Café 2008
The Learning Café
The Learning Café specializes in training and education related to the four generation workforce. For ten years, we have helped organizations in many industries create strategies to educate their managers, employees, and bridge the generation gap at work.
Our presentations, training materials and workshops have provoked thought, changed behavior and educated thousands of managers and employees on the importance of flexing to meet the needs of a changing workforce—and practical ways to do so.
Exceptional Experiences. Extraordinary [email protected]
(805) 494-0124
