Microsoft Services Portfolio For self-migrating or partner- led migration customers. Microsoft Premier Support provides a set of services to assess the

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Slide 2 Microsoft Services Portfolio For self-migrating or partner- led migration customers. Microsoft Premier Support provides a set of services to assess the current state of your environment and help your team plan and prepare for a successful Windows migration. For customers requesting Microsoft to deliver part or the totality of their project. Enterprise Modernization Solution Framework provides a comprehensive set of offerings to upgrade customers with Windows Server 2003 to the latest versions of Windows Server and Microsoft Azure. For Premier customers who may not be able to complete their migration by July 14 th 2015. Custom Support is intended as a last resort to help bridge the gap and keep customers secure and compliant as they complete their migration to a current supported product. Slide 3 2 Migration process 31 Remediate Rehost Replatform Retool Redevelop Retire 4 5 Public Cloud or Shared On-Premises Dedicated On- Premises Hardware / Virtual Hosts Public Cloud or Dedicated On- Premises Public Cloud or Shared On-Premises Shared On-Premises Hardware/ Virtual Hosts Current Platform Shadow Apps Services Dev/TestMission Critical Applications Business Critical Applications Internal Applications IT Services % of Install Base Migration Complexity 5%15%25%24%19%12% Slide 4 Enterprise Modernization end to end approach 4 Deployment, Remediation, and Migration Assessment and Planning Discovery and Rationalization Phased approach to reduce time to ROI and minimize risk and impact to the business Slide 5 Enterprise Discovery and Rationalisation Lead offer Automated discovery Automated rationalization Project dashboards Business case Carry forward all data and project deliverables Tool-based reconnaissance and classification of the enterprise IT landscape including Microsoft and 3 rd -Party solutions Messaging and Collaboration Application and Data Platform Infrastructure Platform Devices & Mobility Identity and Access Slide 6 Enterprise Modernisation Assessment and Planning Application Portfolio Matrix Create Application inventory Develop a strategy Identify Application Profiles Prioritize candidates for Cloud Application Profiling and Life Cycle Management Slide 7 Deployment, Remediation, and Migration Planning and deployment of modern infrastructure, platform, and services Re-host, Replace, Rebuild, Refactor, Retire legacy applications and services Migration and onboarding of users, applications, and operational processes End-to-end governance to ensure execution in phases according to business priority, compliance, and risk management Slide 8 Enterprise Modernization Business Needs Secure current and future business on latest platform Minimize cost and risk associated with migration Adopt new cloud technologies and services Assist customers to upgrade from Windows Server 2003 to the latest versions of Windows Server and Microsoft Azure Enterprise Modernization Enterprise Discovery and Rationalization Essential Services Microsoft Cloud Platform Deployment Microsoft Workload Migration 3 rd Party Application Migration Custom Application Migration Portfolio and Platform Rationalization Enterprise Modernization Business Case Enterprise Modernization Solution Framework Advanced Solutions Slide 9 Windows Server 2003 Premier Packages Assist customer or partner led migration Slide 10 Package:Outcomes: Active Directory Upgrade Assistance Assess current Active Directory and provide targeted remediation assistance. Collaborative planning and assistance during client-led Active Directory migration. Performance and Troubleshooting Package Improved Windows Server performance analysis, baseline setting and troubleshooting knowledge and skills. Active Directory Recovery and Dependency Investigate and document cross-functional dependencies for your Active Directory environment. Create an end-to-end Active Directory recovery plan and learn key technical recovery steps. Application Compatibility Assistance Investigate and document cross-functional dependencies for services being supported by Windows 2003. Targeted side-by-side application compatibility testing and remediation. Windows Server Operations and Governance Identify operational and technical improvements based on recommended practices for Windows Server management (i.e., tasks, roles, and responsibilities). Review existing Windows Server security practices and develop operations plan to address gaps and integrated operational and technical recommendations. Windows File Services Upgrade Assistance Assess current Windows File Services environment and provide targeted remediation assistance. Collaborative planning and assistance during client-led Windows File Services upgrades. Windows Print Services Upgrade Assistance Assess current Windows Print Services environment and provide targeted remediation assistance. Collaborative planning and assistance during client-led Windows Print Services upgrades. Slide 11 Example AD Upgrade Assistance Package Package Outcomes: Assess current Active Directory environment and provide targeted remediation assistance. Collaborative planning and assistance during customer-led Active Directory migration. DeliverablesOutcomeService DetailsDuration RAP as a Service Plus for Active Directory (Assess) Provides a point-in-time snapshot of health and risk issues regarding your Active Directory Forest. A detailed analysis and report will be completed by an accredited engineer with joint summary presentation and remediation item planning session. Focused on reducing support costs by exposing configuration and operational issues before they affect your business. RAP as a Service for Windows Desktop is a proactive service delivered by a Microsoft accredited engineer to diagnose potential risk and health issues with your client environment. Remote Data Collection and Analysis Two Days on-site Premier Support Accelerator for Active Directory (Operate) PSA Deployment & Migration Assistance for Active Directory engagement is a structured, multi-phased approach to assist with the upgrade of their Active Directory environment. During a PSA delivery for Active Directory, a Microsoft Engineer will work with your team to complete each milestone (phase), following recommended best practices while minimizing the risks to your environment. Prerequisite: RAP as a Service for AD or RAP as a Service Plus and remediation Base Premier Support Accelerator (PSA) Offering Two Weeks on-site Slide 12 Slide 13 Windows Servers 2003 SP2 CSA program Slide 14 Slide 15 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. Slide 16 Slide 17 Windows Server Performance and Troubleshooting Package Package Outcome: Improved Windows Server performance analysis, baseline setting and troubleshooting knowledge and skills. Proactive Services OutcomeService DetailsDuration Performance Review for Windows Server (Assess) Provides important insight into the performance, configuration and stability of targeted Windows Servers and helps you to understand the resources utilization of the applications and/or services running inside. During this engagement, a Microsoft Premier Field Engineer will work with your team to collect performance data and build a performance baseline (up to 4 servers). A key function of this engagement is the deep knowledge transfer and skills development through side-by-side working sessions. Four days (2 days on-site / 2 remote) Chalk Talk - Windows Troubleshooting Tools and Techniques (Educate) Provides basic knowledge and understanding of the popular troubleshooting techniques and tools needed to identify and solve issues on Windows Server environments. The session is delivered via slides and live demos, where the focus of the delivery is on live demos of the tools accompanied with in depth explanations targeting: How to use available tools Troubleshooting approach scenarios. Collect and analyze log traces to troubleshoot Windows Server. Identify action plans to troubleshoot Windows Server components. One day on-site Chalk Talk - Windows Server Troubleshooting using Sysinternals Tools (Educate) Provides advanced knowledge and understanding of the Windows troubleshooting techniques based on Sysinternals tools. Upon completion of this session, students will be able to analyze issue with greater accuracy, gather data for deeper analysis and identify the root cause of the problem. The Seminar is delivered via slides and live demos, where the focus of the delivery is on live demos of the Sysinternals tools and real-world examples. One day on-site Slide 18 Active Directory Recovery and Dependency Package DeliverablesOutcomeService DetailsDuration POP: Service Map Active Directory (Optimize) The IT Service Mapping solution provides the key skills to model and understand the service relationships and dependencies for a given workload or service. It provides a method to visualize and identity key supporting services, technology and processes in support of a successful Active Directory migration. Collaborate to develop a Service Map of your AD environment identifying dependencies, cross functional areas and accountability. Provides training using Service Map processes and tools to enable ability to apply skills across other IT service areas. Five days on-site Active Direct