2016 Digital Content Factory Ltd. for Saint Louis University. Microsoft and Outlook are registered trademarks and Office 365 is a trademark of Microsoft Corporation.
for Office 365 Quick ReferenceMicrosoft Outlook Web App
Exploring Outlook Web App for Office 365 and its Interface
Presence indicator Provides instant awareness as to your current instant messaging status.
Help Provides contextual help information specific to each view and option.
Account Picture Provides access to your account to change your presence status, sign out or sign in (if required) to use instant messaging, change mailboxes, and sign out of Outlook Web App.
The Outlook Web App (OWA) allows you to access your Exchange Server, or your Exchange Online (part of Office 365) mailbox remotely using a Web browser. The main advantage of using OWA is that you can access your e-mail, appointments and meetings, contacts, and tasks (and potentially also documents) while you are away from your office computer, provided you have access to a computer or mobile device with an Internet connection. Supported browsers include Internet Explorer, Firefox, Safari, Chrome, and other Web browsers. The main OWA window contains various components as described below.
Message List Displays all items that are delivered to the Inbox. This example shows both e-mail and meeting requests. The Message List may be resized by dragging its right-border left or right to the desired width. The mouse pointer appears as while positioned over the border. See Reading Message List Items on page 4 for more details.
Conversation view Groups message threads with the same Subject, organizing them as a conversation. It is enabled by default. In the Message List, you can expand or
collapse a conversation by clicking the or button.
You can expand or collapse a conversation in the Reading Pane by clicking or at the top of the Reading Pane (not shown above).
Note: Conversation view may be turned off, to display messages individually.See Turning the Conversation View Off/On on page 2 for more details.
New Click to start creating a new message in the Reading Pane.
Folders List Allows you to organize and access your mailbox folders and subfolders, including default folders such as Deleted Items folders, as well as folders you create. Click to collapse the Folders List, or click to expand the Folders List. Click More to display additional folders.
Reminders Notifications appear to remind you of appointments, meetings, task deadlines, and other events.
Settings Provides access to various Outlook Web App settings and options, including general display and theme settings, e-mail settings, and Outlook Web App settings.
Reading Pane Shows the contents of the message or conversation currently selected in the Message List. Icons on toolbars in the Reading Pane allow you to process the current message appropriately.
Message Window Displays the contents of message as a pop-up window. You can double-click the message in the Message List to open it in a message window. The Reply all button and its associated drop-down button along the top of the window may be clicked to perform various reply tasks.
Navigation Bar Contains buttons that allow you to navigate to other pages and views.See Navigation Bar below for more details.
Navigation Bar... contdThere are seven main views/apps that are activated using the Navigation Bar, including: Mail app Displays a view (shown above) used to send and
receive e-mail, and manage e-mail folders including default folders (such as Inbox, Sent Items, Junk Email, Deleted Items, Favorites, etc.), as well as folders you create.
Calendar app Displays a view used to select dates and various Calendar views; create and manage appointments and meetings; and create invitations and reminders to upcoming events.
People app Displays a view used to create and manage your address book contacts, and work with contact views.
Tasks app Displays a view used to create and manage tasks in your Tasks list, and work with task views and folders.
See Using the Navigation Bar to Launch Apps on page 2 for more information.
Exploring Outlook Web App for Office 365 and its Interface Learn about the Outlook Web App for Office 365 user
interface including its screen components and apps.
Getting Started Learn how to sign in and out of the Outlook Web App,
launch apps; use and manage user interface components including the Conversation view and message windows; and select and sort messages.
Working with Outgoing Mail Learn how to create and send e-mail messages
including attaching files, setting message options, formatting messages, and creating and inserting signatures.
Working with Incoming Mail Learn how to read and process incoming items
including flagging, replying to, fowarding, and deleting messages.
Managing and Organizing Mail Learn how to create folders; manage messages and folders;
as well as filter, search for, and print messages.
Working with the Calendar Learn how to navigate the Calendar, create and manage
appointments and meetings, and create and share Calendars.
Working with Contacts and Tasks Learn how to create and manage contacts and tasks including
marking tasks complete, and creating and using folders.
Microsoft Outlook Web App for Office 365 Quick Reference
Getting Started Getting Started... contd
Signing In and Out of the Outlook Web App for Office 3651. Launch your Web browser.2. Type your specific Outlook Web App URL, and then press ENTER.3. Type your specific Outlook Web App sign-in name (which may include a
reference to your organizations domain), and then press TAB. 4. Type your password, and then click the button.
Note: The first time you sign in, you should see the Home page from where you can launch different apps.
To sign out of the Outlook Web App, click your account picture to the right of the Navigation Bar (after launching an app), and then select Sign out.
Using the Navigation Bar to Launch Apps Click the button on the Navigation Bar,
and then click the desired app icon (shown to the right).
Selecting Folders and Collapsing/Expanding the Folders List PaneThree Favorites folders appear by default. To expand the Folders List pane, click the
icon. To display additional folders, click More. To select a Favorites folder, click
the desired folder in the Folders List. To collapse the Folders List pane,
click the icon beside theFolders List.
Turning the Conversation View Off/On To disable the Conversation view so
that messages are listed individually, click the button, and then enable Messages under View as.
To enable Conversation view so that message threads are grouped together, click the button, and then enable Conversations (the default setting). Note: A conversation includes the entire thread of messages both
received and sent. The Conversation view may not be appropriate in all situations, and you may find it helpful to turn the Conversation view off while performing certain actions (e.g., printing messages).
Sorting Message List Items To change how Message List items are
sorted, select the desired sort field from the drop-down list under the Sort by heading, and if desired also change the order. Sorting by Date with Newest on top is the default.
Selecting Messages in the Message List Click on a message in the Message
List to select it. To select more than one message,
enable the selection check box (shown at the top of the next column) to the left of the senders name in each message you want to include in the multiple selection.
When a single message is selected, its contents appear in the Reading Pane.
If more than one message is selected, the Reading Pane changes to list actions that would apply to the selected messages.
After you have finished working with a multiple selection, click Cancel in the Reading Pane to deselect all but the last message selected.
To deselect individual messages from a multiple selection, press and hold CTRL and click them, or disable their selection check boxes.Note: You can also select multiple messages using the mouse in
conjunction with the keyboard. Select the first message normally, press and hold CTRL, and then click on other messages to add them to a non-contiguous selection. Or press and hold SHIFT, and then click on a second message to include all the messages between the first and second in a contiguous selection. You can also make a contiguous selection using only the keyboard by pressing UP ARROW or DOWN ARROW to go to the first message, then pressing and holding SHIFT, and then using the UP ARROW or DOWN ARROW key to go to the last message of the contiguous selection.
Opening and Closing Message Windows To open a message window, double-click the message in the
Message List. To close a message window, click the window Close button, or
press CTRL+F4 for each open window (there can be more than one). While creating a new message, click the Edit in a separate window
icon in the Reading Pane.
Composing Messages in New Windows by Default1. Click the Settings button, and then select Mail.2. Select Reading pane under the Layout heading, and then select the Type in a
new window option under the Choose whether to write email messages in the reading pane or a new window section.Note: This option applies to new messages as well as to messages