Microfinance Cse Iitb

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    Micro Finance in Indiaoverview, challenges, and the role of

    technology

    By Annie Duflo

    Centre for Micro Finance ResearchOctober 28, 2005

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    Outline of presentation

    What is microfinance?

    Providing financial services to the poor:

    challenges Providing financial services to the poor in

    India: Overview

    Microfinance: Challenges ahead and potentialsolutions/initiatives

    The Centre for Micro Finance Research

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    Microfinance: what is it?

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    Microfinance: what is it?

    What are the words that come to your mind

    when you hear the word microfinance?

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    Microfinance: what is it?

    R4

    R3

    R1 /R2

    Microfinance =

    provision of financialservices to the poor

    48%

    15%

    37%

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    Microfinance: what is it?

    Micro-credit Group lending

    Social/charitable

    activity

    Range of financialservices

    Group and individual

    lending

    Profitable activity

    What it often is What it really should be

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    Providing financial services to the poor:

    challenges

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    Providing financial services to the poor:

    challenges Risk management challenges due

    to information asymmetry

    problems

    Accessibility (geographic

    accessibility and easiness to deal

    with)

    No collateral, Low value and cash

    intensive nature of the business

    Staff training and motivation

    High transaction

    costs

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    Information asymmetry

    Decision to take loan Loan usage loan repayment

    Adverse

    selectionMoral hazard

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    Adverse selection: incomplete information

    problem (before the loan)Dont know

    Clients typeInterest rate

    reflects proba of default

    Safer clients drop outNeed to increase interest

    rate

    Providing credit can

    become

    impossible

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    Moral hazard: hidden action problem

    (after loan)

    Can not observe what client is doing

    Bad loan usage

    Strategic unwillingness

    To repay

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    Clients profile

    75% population lives in rural areas:

    geographical access difficult

    Informal activities: need access at flexibletimes

    Illiteracy: difficult to deal with traditional

    services

    Low value of transactions

    Lack of collateral

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    Staff

    Lack of trained staff

    Lack of motivated staff

    Difficult to incentives staff

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    Delivering financial services to the poor inIndia: an overview

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    Providing financial services to the poor:

    occupied IndiaDeccan, late 19th Century:

    peasant riots on account of coercive

    alienation of land by moneylenders.

    Organization of cooperative societiesas alternative institutions for providingcrdit by british government

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    Providing financial services to the poor:

    Timeline 1950 & 1969: emphasis on the promoting of

    cooperatives.

    1969: nationalization of the major commercial banks:

    beginning of commercial bank branch expansion in

    the rural and semi-urban areas.

    1976: Regional Rural Banks (RRB), low cost

    institutions mandated to reach the poorest in credit-

    deficient areas

    During this period, intervention of the RBI (Reserve

    Bank of India) was essential: special credit

    programmes for channeling subsidized credit to the

    rural sector (concept of priority sector)

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    Financial reforms for RFIs

    Enhance the areas of commercial fredon

    Increase their outreach to the poor

    Stimulate additional flows to the sector. Liberalising interest rates for cooperatives and RRBs,

    Relaxing controls on where, for what purpose and for

    whom RFIs could lend, reworking the sub-heads

    under the priority sector, Introducing prudential norms

    Restructuring and recapitalising of RRBs.

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    Results

    Access in terms of rural branches increasedfrom 1,833 in 1969 to around 32,538 atpresent: 49% of all scheduled commercial

    bank branches are rural The population per rural branch declined from

    2,01,854 in 1969 to around 16,000 at present.

    The proportion of borrowings of rural

    households from institutional sourcesincreased from 7 per cent in 1951 to morethan 60 per cent at present.

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    Results (contd)

    31% (131.1 million) of the total deposit

    accounts are in rural India

    43%(22.4 million) of total creditaccounts are in rural India

    Positive impact on the poor (Rohini

    Pande/Burgess paper)

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    HoweverSuccess was not as high as

    hoped Defects in policy design,

    Infirmities in implementation

    Inability of the government of the day to desist fromresorting to measures such as loan waivers.

    High defaults

    The banking system - was not able to internalise

    lending to the poor as a viable activity but only as asocial obligation

    More and more difficult for commercial bankers to

    accept that lending to the poor could be a viable

    activity.

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    Micro Finance: apparition

    The financial sector reforms motivated policyplanners to search for products and strategies fordelivering financial services to the poormicroFinance - in a sustainable manner consistentwith high repayment rates.

    NABARD: empirical observation that had beencatalysed by NGOs that poors gather in informalgroups

    Create a formal interface of these informalarrangements of the poor with the banking system.

    Bank-SHG Linkage Programme.

    Recent emergence of MFIs: professionally runinstitutions specialiazed in delivering credit with lowcost staff and local knowledge

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    Despite all these effortslarge gaps

    remain Against rural population of 741.0 million, 500 million

    people un-served

    Population per branch: 22,793

    Penetration of savings accounts is below 18% As against 104% in urban and semi-urban areas

    Number of villages per branch: 19

    High dependence on informal sources

    36% of rural credit from informal sources Dependence even higher for lower income households: 78%

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    Microfinance ahead: challenges

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    Scaling up: challenges

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    Financial Intermediation

    Model

    MFI JLG GroupBank

    Loanat a9%

    Loan at

    20%

    Scaling up existing MFIs: challenges

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    Limitations to growth of MFIs:

    Lack of adequate quantities of risk capital

    Lack of long-term finance to pay for creation

    of the necessary infrastructure and pre-operative expense

    Lack of well trained staff in adequate

    numbers at all levels

    technology

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    Lack of adequate capital: the ICICI Bank

    responseSearched for a model which:

    Separates risk of MFI from risk inherent in the

    mf portfolio Provides a mechanisms to banks to

    continuously incentivise partners

    Inability of MFIs to provide risk capital in large

    quantum, which limited advances from banks

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    The ICICI Bank Partnership Model

    MFI JLG GroupBank

    Servicing

    fees of

    11%

    Loan at

    9%

    Interest

    charged:20%

    FLDG of

    10%

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    Long-term finance: the ICICI bank

    response

    There is an underlying business model in the

    MFIs expansion: no reason why it cannot be

    funded by commercial debt

    ICICI Bank is offereing to its MFI partners

    long-term finance of a tenure of 3-5 years

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    Lack of well-trained staff: ICICI Bank

    response

    Initiated partnerships with training institutions

    (Indian Grameen Services, Care India)

    Establish a Financial Services LearningSchool in collaboration with MicroSave India

    Provide high level training in banking and

    finance to MFI practitioners in collaboration

    with IFMR (Institute for FinancialManagement Research)

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    Technology: ICICI Bank response

    Creation of rural connectivity in partnership

    with telecom companies and internet service

    providers Assistance to emerging MFIs to adopt

    scalable MIS solutions

    Support to research and development on

    technological devices that can reducetransaction costs

    Low cost ATMs, low-cost computing devices,

    mobile and internet-based transaction platforms

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    Support new MFIs: The Venture Capitalist

    model

    VCs specifically focused on the micro-finance space:

    Lok Capital, Aavishkar and Bellwether.

    Bellwether

    three equity commitments for start-ups

    increased the size of fund from 10mn USD to 25mn USD.

    ICICI Bank solution:

    Each MFI will need to reach a minimal CRISIL or an MCRIL

    operational sustainability rating Then the entrepreneur buys out the stake of the VC and

    ICICI Bank gives an option to the entrepreneur to take a

    long-term debt to finance this buy out.

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    Scaling-up: what form of support is

    needed?

    Interest rates should reflect the costs of

    transactions/probability of default and be

    sustainable Focus on diminishing the cost of these

    transactions and expand access

    Equity support, Remove

    caps and floors, create facilitative infrastructure

    to reduce transaction costs

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    Alternate channels

    Agent model Model of LIC

    Challenge: control fraud

    Internet connectivity BSNL: if wireless system installed ate the existing

    connected rural exchanges: 80-85% of villagescould be connected

    Variety of devices that can work with internetkiosks: biometric low-cost ATMs

    Makes controlling fraud easier

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    Internet Kiosks

    Connectivity

    STD/PCO:

    Enabling voice

    communication

    Printer& OtherAccessories :

    Enabling job work

    Kiosk Operator:Entrepreneur

    Provides commercial

    services

    Internet Kios k

    Multimedia

    PC with Powerbackup

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    Internet kiosks

    ITC, nLogue, Drishtee: more than 6000

    internet kiosks using Wireless in Local Loop,

    VSAT terminals ICICI partnered with some of these

    organizations

    Finance individual entrepreneurs to purchase

    operating license and equipment Break even within 1st year

    Suite of financial services

    2000 kiosks

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    Internet kiosks: remaining gaps

    Providing constant connectivity expensive

    Finding motivated entrepreneurs difficult

    Break even has been delayed for variousreasons (required back-end systems to

    service clients difficult tp find etc.)

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    Maximize impact of microfinance:challenges

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    Maximize impact

    VulnerabilityNeed for

    More than credit

    Differences among

    customers

    Need for

    customized

    products

    Understand what programmes work the best

    and for whom

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    Maximize impact

    Employment

    scarcity

    Other constraints

    Finance other credit

    constraint segments

    MFI-sectoral experts

    Partnerships

    Local Financial Institution: serving all credit constraint-

    Segments in 2-3 districts

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    Range of Microfinancial services:

    Individual lending

    Information problem

    No unique ID No credit info sharing

    Need technology!

    Insurance

    Adverse selection, moral hazard, fraud

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    Range of Microfinancial services:

    Health insurance

    Reimbursement model

    Cashless model How to identify illness?

    How to avoid fraud?

    Livestock insurance

    Recognize cause of death

    Identify animal (role of technology)

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    Range of Microfinancial services:

    Weather insurance Index-based: index created by assigning weights

    to critical time periods

    Past weather data mapped to this index to arriveat normal treshhold index

    If deviation: compensation

    Commodity price derivatives

    NCDEX: offers price discovery services: offerfarmers instruments to hedge pre and post harvestrisks

    Makes using commodity as collateral possible

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    Range of Microfinancial services:

    Savings and investments products

    Could be offered through Money Market Mutual

    Fund: MFI acts as agent

    Remittances

    10 million seasonal and circular migrants (National

    Commission on Rural Labour)

    Adhikar, Orissa ICICI: remittance product through internet kiosks

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    Key enablers needed for maximize impact

    and scaling up

    Credit Bureau

    Unique identifier

    Technology platform Rural infrastructure

    Change in regulations (interest rates et.)

    Training institutions Research

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    CMFR:The Centre for Micro Finance Research

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    Mission

    The Centre for Micro Finance Research will aim tohelp improve the life of the poor by:

    Systematically researching the links between access

    to financial services and the participation of the poorin the larger economy

    Participating in maximizing access to financialservices and its impact for poor through: Research on micro finance and livelihood financing

    Research-based policy advocacy

    High level training for practitioners and institutions

    Strategy building for Micro Finance Institutions

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    Strategy

    ResearchInfluence

    practiceAdvocacy

    Strategy

    building

    Training

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    CMFR: Research Areas

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    Impact of Microfinance

    Access to

    Financial servicesImpact?

    Advocacy based on rigorous results

    ?

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    Constraints to Productivity

    ImpactAccess to

    Financial services

    Build relevant partnerships

    Provide useful products through credit

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    Economics of Micro-Enterprise

    Scale, Returns, Constraints of micro-

    enterprise

    Market linkages Documentation of best practices

    Help increase productivity of micro-enterprise

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    Experimentation on Product Design

    selection monitoring Enforcement

    Individual/groupliability

    Self/MFI selection

    Guarantors

    Collaterals

    Interest rate

    Repaymentschedule

    Communication

    strategies

    Loan size

    Interest rate

    Design the most cost-effective products

    Within groupmonitoring

    Staff supervision

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    Behavior and Psychology of

    Borrowers

    How do households face shocks and risk?

    Do households save and how?

    What drives savings and credit behavior?

    Why do people default?

    Why dont households adopt the most profitable

    activities?

    Design the most effective communication strategies

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    Cost and profitability of SHGs/MFIs

    BankTransaction

    ?Micro-loan9% 25%

    Return?

    How to reduce transaction costs?

    Compare costs of SHG-Bank linkage and MFI model

    Show investors risk return performance of microloans

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    Research: Panel Databases

    Construction of a panel database: repeated

    observations of same households

    Study vulnerability, consumption patterns over

    time

    Have a panel database for on-going research

    Construction of a cross-sectional survey Document access to financial services over time

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    Research: Courses

    Economics of Micro Finance Prof. Adel Varghese, TAMU

    Economic theory of microfinance Evaluating Social Programmes

    Professors from the Poverty Action Lab/MIT:

    Esther Duflo (MIT), Abhijit Banerjee (MIT), Sendhil

    Mullainathan (Harvard), Michael Kremer (Harvard) Teach practitioners and researchers how to

    identify programs impacts without bias

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    MFI Strategy Unit at CMFR

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    Strategy Building

    MFIsSectoral

    Experts

    Pilots

    Scale-up LFI

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