Michele Volavka 1601 Park Road, Bloomington MN 55425(T) 612-382-1904 (E) volavkm@gmail.com

OBJECTIVETo be a partner with an executive(s) and their team. I have significant experience and I feel my main responsibility is to help the executive's life be organized and efficient. I treat everything as confidential.

JOB HISTORY/DUTIESAdministrative Assistant

Jostens, Inc.Minneapolis, MN10/2000 to 08/2014Worked in the Memory Book Sales Division (two Area sales managers at the corporate office plus twelve regional sales managers and 240 independent sales representatives plus two Creative Accounts Managers in the field) and Educator Services (Director and three team members). Jostens is a jewelry manufacturing and printing company providing products, programs and services including school yearbooks, class rings, graduation products, and products for athletic champions and their fans. Jostens is a subsidiary of Visant Corporation.

My responsibilities included heavy calendar management, travel arrangements (air and land transportation, hotel), process expense reports for three managers/directors, meeting and event planning (small and medium groups - locally and out-of-state). Create and manage reports (weekly, monthly and annually - digital and paper). Field customer calls, word processing, prepare and update spreadsheets and presentations, data entry, etc. Process debit/credits to the independent sales representative’s commission accounts and process/track Creative Accounts Managers rep chargebacks. Create Profit and Loss reports for large yearbook workshops. Order supplies as needed. Go-to-person for Memory Book sales force.

Office ManagerGrace Lutheran ChurchBloomington, MN1997 - 1999Answer the telephone. Greet members and guests. Manage the church and pastor's calendar. Create and produce the bulletin for every service. Coordinate the various volunteer teams. Maintain all records (membership, baptisms, marriages, etc.). Create bulletin boards. Treat everyone with respect and kindness. Listen.

Office Manager/Executive Conference PlannerBMC Industries, Inc.Bloomington, MN1994 - 1997Handled the logistics of the office - negotiating services/leases, coordinating with the building management/maintenance departments, and purchasing. Coordinate work stations/offices moves. Plan and execute all details for executive conferences including site location and budget.

Executive Assistant to CFOBMC Industries, Inc.Bloomington, MN1990 - 1994CFO and Finance Department - Answer and screen telephone calls. Manage calendars. Coordinate travel arrangements (domestic and international) air (paper tickets), hotel and ground transportation. Build a detailed itinerary and add to calendar for traveler (include anticipated drive and layovers periods). Process expense reports for CFO. Word processing, Excel spreadsheet and

Team Player, Self starter, detail orientated, demonstrates initiative, multiple tasks, prioritize, budgets, calendar

PowerPoint presentation creation and updates. Process all Accounts Payables (data entry to check creation and mailing). Build monthly and yearly financial reports for corporation. Maintain filing systems. Order supplies as needed.

EDUCATION

Major: Legal SecretaryUniversity of Minnesota Mankato, MN 1977 - 1979

ADDITIONAL SKILLS

Software: Microsoft Office 2010 (Word, Excel, Power Point, Access), Microsoft Excel 2013 Intermediate, Outlook, SharePoint, Win Batch and Adobe (Mac)

Michele Volavka