Michele A. Dircks 9 Anthony Drive, New Haven, CT 06512Phone: 203-605-1490 E-Mail: MicheleDircks@gmail.com

Highlightsn ServSafe certifiedn Focused and disciplinedn Typing Speed: 70 WPMn Organized

n Dependablen Strong attention to detailn Fast learnern Team player

Experience

Teacher’s Aid Pre-K – St. Francis School January, 2015 – Present

n Assist five Pre-K teachers in daily activities with children between the ages of 3 and 5 yearsn Wake children from their naps and gather them together in a common area in the roomn Play exercise games with the children and keep their focus throughout the gamen Help children choose a special area for free play and keep their focus on that specific arean Organize the children when it is time to go home by keeping them focused on the tasks of

cleaning up, getting their belongings together, and putting on their coats

Volunteer - Women and Family Life Center October, 2014 – December, 2014

n Answer telephonesn Greet incoming visitors and direct them to the appropriate siten Distribute flyers regarding fundraisers and information about the services the Center providesn Filing, database updating, appointment scheduling

Pastry Chef/Decorator – Julia’s Bakery February, 2014 – September, 2014

n Filled, frosted and decorated 16 different types of cupcakes to stock the bakery store each dayn Filled, frosted and decorated 5 different types of layer cakes to stock the bakery store each dayn Frosted and finished a wide variety of pastries to stock the bakery store each dayn Formed, filled and finished a wide variety of cookies to stock the bakery store each day

January, 2010 – December, 2012

n Assisted deputy executive director and assigned staff in organizing workload, activities, meetings, and schedules.

n Coordinated administrative support for conference calls, video-conferences, and work groups related to training events, high level executive agency meetings and conferences.

n Responsible for multiple logistics related to meetings and trainings, including locating vendors; arranging with hotels for food, meeting room and equipment, and reservations for staff.

n Coordinated several Management and Executive Management Team retreats including hotel reservations, menu planning, typing and compiling a variety of presentations related to the retreats, and overseeing the logistics as the meetings took place ensuring all details and instructions were followed.

n Typed, proofed, copied a variety of materials including routine correspondence, service agreements, organizational charts, reports and presentations utilizing appropriate database, graphic or spreadsheet software. Organized and maintained confidential office filing system.

n Compiled and prepared a variety of reports and reimbursements verifying accuracy of information to be approved by the deputy executive director in the annual $2.5 million budget preparations and submitted to the Executive Board for review and approval.

n Ordered professional materials and publications as requested by appropriate staff.

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March, 2007 – January, 2010

n Scheduled and coordinated various internal and external meetings, activities and conferences for assigned department staff including setting up video conferences, teleconferencing and live meetings as well as making travel arrangements as needed.

n Typed, drafted and proofed a variety of materials and documents utilizing appropriate software packages including preparing routine correspondence, PowerPoint presentations, manuals, service agreements and memorandums as directed in a timely fashion.

n Utilized various information systems to collect, input and retrieve a variety of data and prepared routine reports as directed. Generated and distributed documents and reports on a daily, weekly, and monthly basis. Provided general clerical support, such as filing, copying, faxing, and mailing for department staff.

n Provided general receptionist duties for department answering telephone, routing callers to appropriate resource and taking accurate messages as needed. Greeted visitors welcoming them and directing them to the appropriate site.

April, 2001 – March, 2007n Coordinated the closing of real estate purchase, sale and refinance transactions including

opening a new file; ordering title searches; contacting buyers, sellers, real estate agents, attorneys, lenders, and mortgage brokers; ordering payoffs; scheduling the closing with all parties; and completing HUD-1 Settlement Statements, lender documents, and Accounts Payable ledgers.

n Answered the telephone for the firm of four attorneys and ten paralegals.n Tested new software packages and advised attorneys on the value of each for the company.

January, 2000 – March, 2001

n Coordinated the closing of real estate purchase, sale, and refinance transactions including opening a new file; ordering title searches; contacting buyers, sellers, real estate agents, attorneys, lenders, and mortgage brokers; ordering payoffs; scheduling the closing with all parties; and completing HUD-1 Settlement Statements, lender documents, and Accounts Payable ledgers.

September, 1996 – January, 2000

n Payroll duties for 150 union employees including time card calculations, information input into payroll system, and printing of checks.

n Accounts Receivable duties including but not limited to billing for extras on construction jobs.n Production of monthly Affirmative Action reports totaling minority employee ratios per job.n Production of monthly Union reports totaling employees hours worked for the Laborers Union

and the Carpenters Unions Local 24, Local 43, and Local 210.

November, 1992 – August, 1996

n Payroll duties for 250 employees of the IS Department including input of hours and description of services into DOS payroll program.

n Daily direct contact with the four Directors of the IS Department in order to schedule appointments, type memos and letters, attend meetings to take notes.

n Other duties including answering telephones, ordering supplies, and typing memos and letters for the 16 IS Department managers.

n Coordinated upgrades and necessary changes to computers for various departments in the company.

n Created, built and completed Excel spreadsheets on the upgrades, products and supplies ordered according to specific departments in the company.

n Reported directly to the Vice-President of the IS Department in addition to the 4 directors of the IS Department.

n Coordinated the training schedules for three trainers.

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n Trained all employees, new and existing, in Windows, Word, Excel, PowerPoint, Outlook Express, and Access as well as personal software training to the Vice Presidents of all departments in the company.

EducationJanuary, 2013 – August, 2014

Culinary Arts/ Professional Baker Certificate ProgramsSeptember, 1986 – May, 1995

History/Pre-Law (No Degree)

ReferencesSarah B. Greenblatt (Director, Casey Family Services) – 203-836-6022Eliot Brenner (Deputy Executive Director, Casey Family Services) – 212-953-4568William S. Nathanson (Partner at Nathanson, Cipriano, and Gambardella) – 203-288-1333