THE BIG PICTUREANNUAL MEETING & EXPO

MARCH 5 - 7, 2018

COMMUNITY CHOICE CREDIT UNION CONVENTION CENTER

833 5TH AVE, DES MOINES, IA 50309

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PRE-CONFERENCE SPONSORED SESSIONS

COME EARLY ON MONDAY, MARCH 5TH for our pre-conference sponsored sessions from 3:30-5:00 pm

More details about each session will be available soon.

DON’T MISS THE MONDAY EVENING WELCOME RECEPTION IMMEDIATELYFOLLOWING THE PRE-CONFERENCE SESSIONS ON THE GRAND CONCOURSE.

IUB MODERNIZATION EFFORTSGeri Huser, Chair, Iowa Utilities Board

IUB Board member Geri Huser will discuss current hot topics as Iowa’s top communications industry regulator, including:

* IUB focus as a result of LEC deregulation* Dual Party Relay program funding changes* IUB assessments to communications providers* IUBrecords,filingsandbillingmodernization* Customer service complaint authority

MOVING FROM REGULATED OPERATIONS TOWARD BROADBAND AND OTHER “LESS REGULATED” SERVICESBrent Christensen, President/CEO, Minnesota Telecom AllianceScott Stevenson, President, Telecommunications Association of MichiganDave Duncan, CEO, Iowa Communications Alliance

In Iowa and many other states, policymakers are reducing regulation of traditional LEC services. Many states are changing their focus toward broadband buildout incentives. What is the impact of these changes on communications carriers? On consumers? Join the State Association leaders from Minnesota, Michigan and Iowa for their perspectives on “lessons learned” on the impact of LEC deregulation and state efforts to promote broadband buildout.

WHY CARE ABOUT ALL THE TURMOIL IN DC?Mike Romano, NTCADerrick Owens, WTALarry Thompson, Vantage Point SolutionsDave Duncan, ICA

Thiscustomizedkeynotetakesathought-provokinglookintothenearfutureofyourindustry.Ithelpsleadersrecognizeimportant trends and technologies that are reshaping the industry, and provides new approaches to anticipating the opportunities and challenges that these advancements could create. Topics to be covered include the impact of generational trends, workforce and workplace trends, and a variety of important emerging technologies. Lastly, you will learnspecificactionsandnextstepsthatyoucantakerightawaytomakeyourorganizationmorefuture-resilient.

EMERGING OPPORTUNITIES: RECOGNIZING THE TECHNOLOGIES AND TRENDS TRANSFORMING YOUR INDUSTRYSimon Anderson

Join Futurist Simon J. Anderson as he guides you throughathought-provokinglookintothenearfutureoftelecommunications and connectivity. This entertaining, informative, and actionable presentation helps leaders in ruraltelecomrecognizeimportantemergingtrendsandtechnologies that are reshaping their industry, and provides new approaches to anticipating the opportunities and challenges that these changes could create. Lastly, learn specificactionsandnextstepsyoucantakerightawaytobetterpositionyourorganizationforthefuture.

KEYNOTE SESSIONS

MARCH 5-7, 2018 | COMMUNITY CHOICE CREDIT UNION CONVENTION CENTER

THE BIG PICTURE

ANNUAL MEETING CONCURRENT SESSIONS

Monday, March 5th 1:30 PMNEW TO TELCO? NEW TO MANAGEMENT? Learn more about the Alliance and our Annual Meeting, and receive some pointers on what it takes to be a great GM.This is a special session for all recently hired GMs (including those with less than 5 years of experience) called New Manager 101 at our Annual Meeting and Expo. This session will start at 1:30 pm and will be a two-part session that concludes with a “Grassroots and Lobbying 101” for all telco employees.

NEW MANAGERORIENTATION

MARCH 5-7, 2018 | COMMUNITY CHOICE CREDIT UNION CONVENTION CENTER

THE BIG PICTURE

DIRECTORS & TECHNICIANS OPEN DISCUSSION ROUNDTABLESCome visit with your peers in an informal forum to discuss best practices, new trends, and other emerging topics of interest during this interactive roundtable session. Learn from each other and come away with ideas that you can put into place whenyougobacktotheoffice.Alwaysoneofthemostbeneficialsessionsasstatedfrompreviousyearattendees!

POLICY UPDATE FOR GMS LUNCHEONDave Duncan, CEO Iowa Communications AllianceJohn Pietila, General Counsel

Join Alliance General Counsel John Pietila and CEO Dave Duncan for an open and honest discussion of current industry developments. This session will include an overview of recent state and federal legislative, regulatory and industry developments and will highlight the impact of those on your business. This interactive session will focus on audience questions and member feedback on association activities, strategies and progress.

NOTE:ThissessionisspecificallylimitedtotelcomemberCEOs,GMs and managerial level employees.

THE INTERNET IS SLOW! - EFFECTIVELY FINDING THE ROOT CAUSE OF POOR QOE Dustin Curtis, RVW, Inc.

Attendees will gain an understanding of the tools and techniques that can be used to progress your network team from being reactive to proactive, with the ultimate goal of improving susbcriberquality-of-experience.

FIRSTNET AND EMERGENCY RESPONSE IN IOWATom Lampe, FirstNet State Point of Contact and Chair of Iowa Statewide Interoperable Communications Systems BoardAndy Sackreiter, AT&T Director of the Radio Access Network for Iowa RAN Engineer

TheStateofIowahasopted-intotheplanthatAT&Tdesignedto deploy the public safety wireless network known as FirstNet. FirstNet is already operational in Iowa, giving emergency responder priority access to communications services in times of need.

AttendthissessiontolearnabouthowFirstNetworks,AT&T’splans to continue the scope of FirstNet in Iowa, and how Iowa’s public safety sector views FirstNet and other emergency response capabilities to better serve Iowans.

MANAGED WIFI-PANEL DISCUSSIONKarlin Kelley, HunTel Engineering Michael McCaplin, CalixKen Fernandes, Adtran

Easing the Burden of a 21st Century Business Imperative. Due to intense competition, stores, banks, hospitals, restaurants and branchofficesareallevolvingintotechnology-enabledhubsthataredesignedtohelpimprovethecustomerexperienceanddrivecustomerloyalty.Wi-Fiattracts,engagesandretainscustomers;it enhances employee productivity. However, managing and securingaprivateWi-FinetworkwhilealsoenablingaWi-Filayerwithaqualityenduserexperiencerequiressubstantialattentionand resources to implement and maintain.

MARCH 5-7, 2018 | COMMUNITY CHOICE CREDIT UNION CONVENTION CENTER TOP 10 CES PRODUCTS-A REVIEWBrian Bloget, NGT Heath Mallory, WiaTelJustyn Miller, Aureon

CESoffersnewgadgetsandgizmosfromalmosteverymanufacturer on the planet. But what CES products will actually make it to market? More importantly, what products can your company/customersbenefitfrom?Joinour“scoutingteam”for their top 10 product reviews and opinions on what products have potential.

GENERATIONS AT WORKDoug Pals, Re:Sourceful Communications

Changes in workforce demographics (aka generation gaps) have perpetually impacted our workplaces or work culture. Today with thesizeofMillennialsandGenerationZ,andtheretirementofagingBabyBoomers,organizationsareonthecuspofdramaticchanges as the new generations move into leadership roles at work. This panel will discuss the topic from many angles, as well as the impacts you may see in your company. You’ll leave with ideas, and possible action steps to use to help position your organizationforcontinuedsuccess.

CYBER-RISK: WHAT EXECUTIVES & BOARDS NEED TO KNOWRon Hulshizer, BKD LLP

Thispresentationwillreviewthecyber-risklandscape,shareleading industry practices for cybersecurity and provide cybersecurity governance insights.

ACHIEVING HIGH AVAILABILITY WITH NFVMike Gates, RedCom

“NetworkFunctionVirtualization”(NFV)hasagoaltoseparatesoftwarefromhardwaretoenableflexiblenetworkdeploymentand dynamic operation. Implementing an NFV based solution presents a unique set of challenges for ICA members who have previously deployed network services with high availability and reliability as part of a complete solution, and are looking to achieve the same with an NFV based service. This session will focus on the various methods that can be used, and the tradeoffsofthesemethodstomaximizeserviceavailabilityinavirtualizedenvironment.

VOIP DEPLOYMENT BEST PRACTICESWilliam Ciminelli, RedCom

SoftwareDefinedNetworking(SDN)isgeneratingalotofbuzzintelecommedia.SDNholdsthepromiseforallserviceproviders to reduce the cost of service delivery and total cost of

ownership.TheopportunityforRuralCarrierstoconsiderutilizingSDN in the future is twofold. ICA member companies are faced with an unprecedented increase in broadband demand and the resultingfinancialburdenstoservicethisgrowth.SDNhasthecapabilitytomaximizethecapacityofthecurrentbroadbandinfrastructure and slow down the pace of ongoing infrastructure investment. The second opportunity is to use SDN capabilities toleveltheplayingfieldwhencompetingforbusinessWANand hosted voice services, as well as improving the quality of consumer voice services. The presentation will go through an overview of the key concepts, technologies and practical applications of SDN.

DEMYSTIFYING SKINNY BUNDLES, BROADBAND DELIVERY AND OTTMelanie McMullen & Bruce Beard, Cinnamon Mueller

Streaming video has arrived, and digital OTT providers are gaining ground. The disruptors are changing the game. Traditional MVPDs want to stay competitive, but how do they compete against new, and rapidly maturing, OTT services that use MVPDs’ own broadband facilities to compete against them while operating without the constraints of outdated regulations and archaic content agreements? This panel of legal and businesscontentexpertswillexploretheevolutionofvideocontent rights, including issues around broadcast programming and compulsory copyright, and will share their practical insights andexperiencearoundapp-basedbroadbanddeliveryand“true” OTT.

DISASTER RECOVERY--PANELAlex Rawitz, ServatoJulie Gogel, Telcom Insurance

SessionDescriptionComingSoon!

NON-TRADITIONAL PARTNERSHIPS PANELDavid Fridley, CHRCurtis Dean, SmartSource ConsultingKevin Condon, Iowa Association of Electric Cooperatives

Municipalities are all looking into upgrading their broadband infrastructures.Theycanfindthemoneytobuildmostprojects.However, maintaining and managing the networks are a problem. ExistingILEC’smightbeabletoleveragetheirexistingresourcesto assist, plus generate another revenue stream for the ILEC in the process.

THANK YOU TO OUR ALL-STAR SPONSORS

ANNUAL MEETING CONCURRENT SESSIONS (continued)

NETWORK PLANNING FOR MANAGERS - WHAT NETWORKS WILL LOOK LIKE IN 10 YEARS.Tom Conry, FMTCDean Mischke, Finley EngineeringNathan Weber, Vantage Point SolutionsFrank Kaim, 7Sigma

2026--IsYourNetworkReady?Thispanelwillaskthequestionsyoushouldbethinkingabout.Forexample,“Ifweprovideagigof connection to every customer by 2026 what routers will be neededasweplanourfibernetworktohandlethe2ndmileandconnections back to the middle mile?”

HANDS-ON DEMOSNewthisyear,theexpohallwillfeaturetwotheatreswithHands-ondemonstrationsfromAmino,Clearfield,ExFo,FiTel,Millenium,SubSurfaceSolutionsandmorethroughouttheexpohours.

EXTRAS:

EXPO HOURS:TheexpowillopenonTuesday,March6that1:00PM.At4:30PMonTuesdayplantojoinyourfriendsand colleagues for the welcome reception. This reception will give you an opportunity to discuss the events of the day and visit with vendors you haven’t gotten a chance to meet yet. Thereceptionconcludesat6:00PM.Wednesday’sExpohours are from 9:30 AM to 12:00 PM.

LEGISLATIVE VISITS: Targeted legislative visits will be available to Directors on Tuesday, March 6 from 2:00 to 4:00 pm. PleasecontactCaitlinJarzentorequestameetingwithyourstate legislator.

SHUTTLE SERVICEComplimentary shuttle service is available through the Marriott ShuttlefromtheMarriott&HyattPlaceHotelsduringtheposted times. Be sure to check the boards located in the hotel lobbies and at the convention center for times. Shuttle service though the Holiday Inn from the Holiday Inn and Quality Inn will also be available during the posted times. Skywalk maps are also available if you prefer to use the skywalk system. All transportation information will be posted on the mobile website under Register for Events.

2017 ANNUAL MEETING & EXPO HOTEL BLOCKS:· Des Moines Marriott Rate $152 Call515-245-5000toreserveyourroom

· Comfort Inn & Suites Rate $119 Call515-282-5251andaskfortheICAblock

· Renaissance Savery Rate $154 Call515-244-2151toreserveyourroom

· Holiday Inn Downtown Mercy Campus Rate $120

Call515-283-0151toreserveyourroom

The reservation cutoff date for all the blocks is Monday, February12,2018.

ANNUAL MEETING CONCURRENT SESSIONS (continued)

The Annual Meeting & Expo File Library is available on the ICA website:

www.IACommunicationsAll.orgClick on the Register for Events tab and select 2018 Annual Meeting & Expo.

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2018 SPONSORS

Diamond Sponsors

Gold Sponsors

Platinum Sponsors

All Star Sponsors

______

MARCH 5-7 2018______

COMMUNITY CHOICE

CREDIT UNIONCONVENTION

CENTER

4201 Westown ParkwaySte. 130

West Des Moines, IA 50266

KLK Construction | NECA | Pinnacle Marketing Group RVW, Inc. | Walker & Associates

Silver Sponsors Break SponsorTelcom Insurance Group

Cancellation Policy: All cancellations must be received by February 16, 2018. Cancellations must be received by e-mail to jolene@iacommunicationsall.com.No refunds will be made for requests received after that time. Refunds will be issued in the same form payment was made. Please allow two weeks for processing. Registrants who cancel will not receive seminar materials.

REGISTRATIONTHE BIG PICTURER E G I S T R A T I O N

Member Non-Member

Full Conference Registration* $375 $750One-Day Registration $175 $350 Spouse/Guest Registration $175 $350

*Early Bird Discount: Registrations before January 31st will receive a discount of $25 for all ICA members. Registration may be paid by check or credit card. Please note: We accept American Express, Discover, Visa & Mastercard.

Cancellation Policy: Cancellations must be made in writing (email preferred) by February 9th to receive a full refund. Any cancellations or no shows after February 9th will be charged in full.

Attire: Business casual is the suggested dress code during the meeting. Please keep in mind that meeting rooms can be on the cooler side. It is recommended that you dress in layers to stay comfortable.

Consent to use photographic images: Registration and attendance at, or participation in, ICA meetings and other activities constitutes an agreement by the registrant to ICA’s use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photo- graphs, video, electronic reproductions, and audio of such events and activities.

More Information: Questions about the meeting: Contact the Alliance staff at 515-867-2091 or www.iacommunicationsall.org.

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4201 Westown Parkway, Suite 130West Des Moines, IA 50266

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SCHEDULE

2018 ANNUAL MEETING & EXPO SCHEDULE OF EVENTS (As of 12/5/17 )

MONDAY, MARCH 51:00 PM Registration opens

1:30 PM GM 101

3:30 - 5:00 PM Sponsored Pre-Conference Sessions HunTel Engineering Vantage Point Solutions Calix BKD CPAs & Advisors

5:00 - 6:30 PM Opening Reception

Dinner on your own

TUESDAY, MARCH 6

WEDNESDAY, MARCH 77:30 AM Continental Breakfast

8:30 - 9:20 AM Why Care about all the Turmoil in DC?

9:30 AM -12:00 PM Expo Only

12:15 -1:00 PM Lunch

12:15 - 2:00 PM GM’s Policy Update Working Luncheon

Concurrent Sessions1:10 - 2:00 PM Generations At Work

1:10 - 2:00 PM CyberRisk

1:10 - 2:00 PM Achieving High Availability with NFV

1:10 - 2:00 PM VOIP Deployment Best Practices

1:10 - 2:00 PM Demystifying Skinny Bundles

1:10 - 2:00 PM Disaster Recovery Panel

2:00 - 2:10 PM Break

Concurrent Sessions2:10 - 3:00 PM Non-Traditional Partnerships

2:10 - 3:00 PM Managed WiFi (Repeated)

2:10 - 3:00 PM Networking Planning for Managers

2:10 - 3:00 PM Top 10 CES Products (Repeated)

Break

3:15 PM Closing Session--Simon Anderson

4:00 PM 2018 Alliance President’s Closing Comments

7:30 AM Continental Breakfast

8:30 AM Opening General Session

8:45 AM ICA Annual Meeting of the Members

9:00 AM The IUB Vision of Telcom in a DeRegulated World Geri Huser, IUB Chair

Lessons Learned on Broadband Deployment in Other States

10:15 AM Break

Concurrent Sessions10:30 - 11:30 AM The Internet is Slow

10:30 - 11:30 AM Managed WiFi

10:30 - 11:30 AM Top 10 CES Products

10:30 - 11:30 AM FirstNet in Iowa

11:45- 1:00 PM Lunch

Awards Ceremony1:00 -5:30 PM Expo Hall

2:00 - 2:45 PM Open Forum Discussions-Directors

2:00 - 2:45 PM Open Forum Discussions-Techs

2:45 PM Break-Expo Hall

4:00-5:30 PM Networking Reception in the Expo Hall

7:30 - 10:00 PM Johnny’s Hall of Fame833 5th Ave, Des Moines, Iowa

THE BIG PICTUREANNUAL MEETING & EXPO

MARCH 5 - 7, 2018

COMMUNITY CHOICE CREDIT UNION CONVENTION CENTER

833 5TH AVE, DES MOINES, IA 50309