Mercedes-Benz B2B Connect.Solutions for your workshop.

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Diagnostics Solutions

Workshop Equipment

GenuineParts and Products

Repair and Maintenance Information

How Mercedes-Benz B2B Connect supports your business.

GenuineParts and Products Repair and Maintenance Information

Diagnostics Solutions Workshop Equipment

Mercedes-Benz B2B Connect gives you fast, easy access to all the information you need for your workshop at b2bconnect.mercedes-benz.com – because different requirements demand flexible solutions. Mercedes-Benz B2B Connect offers a wide range of expertise with high-quality information directly from the manufacturer as well as offers and services to ensure the long-term success of your workshop.

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•  Products optimised for a precise fit in every Mercedes-Benz model.•  Premium quality, long service life.•  Tested for safety.•  Flexible ordering options.

•  Wide selection of Mercedes-Benz genuine special oils.•  Uncompromising performance and longevity.•  Optimised for Mercedes-Benz engines

(with/without DPF, AMG, powertrain systems).

•  Comprehensive range of care, protective and cleaning products.•  Preserve visual appearance and vehicle resale value.•  Individually tailored to interior and exterior surfaces.•  Made from environmentally-friendly ingredients that are gentle on materials.

•  Broad range of tyres, rims and complete wheels.•  Compliance with all safety standards.•  Premium Mercedes-Benz quality.

GenuineParts and Products

GenuineParts and Products: Benefit from maximum quality.

Mercedes-Benz GenuineParts Mercedes-Benz Genuine Engine Oils

Chemical Products & Car Care Products Mercedes-Benz Original Tyres

If there’s one thing you can count on, it’s the reliable quality of Mercedes-Benz products, as well as our expertise and impeccable service. Mercedes-Benz B2B Connect offers you access to the WebParts ordering system and thus to the entire assortment of Mercedes-Benz GenuineParts. Simple research and order online directly from your Mercedes-Benz partner, right around the clock.

24 hours a day, 365 days a year. Register now via Mercedes-Benz B2B Connect and benefit from the many advantages of WebParts.

Your advantages:•  Clear, intuitive user interface.•  Targeted vehicle parts search with the direct entry of part numbers.•  Access to the entire assortment of Mercedes-Benz GenuineParts,

genuine remanufactured parts and genuine accessories.•  Order parts via your authorised Mercedes-Benz dealer.•  Enjoy attractive sales deals from your Mercedes-Benz partner.

WebParts: Always open for your orders.

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Repair and Maintenance Information

Repair and Maintenance Information: Fast, secure and efficient.Get the technical information you need for rapid fault diagnosis and repair, resulting in satisfied customers and reduced levels of complaints.Order our chargeable products online anytime from the XENTRY Shop at xentry-shop.mercedes-benz.com.

•  Preparation of accurate cost estimates and invoices.•  Faster search of work units and individual processes

for service interventions.•  Comprehensive information on work units, standards,

average repair execution times and labour units.

•  Use and display current data cards.•  Simple image-based parts search and selection.•  Easy to use with instant access to parts information.

•  Greater data transparency and better overview of service interventions.

•  Free digital access to all maintenance and repair services.•  For customers: digital data availability protects against service

booklet loss. Convenient for staying abroad and greater value retention of used vehicle.

•  Vehicle-specific, first-hand repair and maintenance information.•  Current information for optimal maintenance and repair services

according to manufacturer specifications.•  Rapid generation of vehicle-specific maintenance sheets.

•  Web-based digital solution for vehicle-related complaints.•  Various search and processing options for symptoms, faults

and root cause diagnostics data.

Labour Hours (ASRA)

Parts Information

Digital Service Booklet (DSB)

Workshop Information System (WIS)

XENTRY TIPS

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Diagnostics Solutions Workshop Equipment

Diagnostics: Fast solutions that you can rely on.

Workshop Equipment: Success through professionalism.

Targeted diagnostics solutions help identify potential faults in customer vehicles early, so that you can quickly respond with the required repairs and maintenance. Research on b2bconnect.mercedes-benz.com and order in Germany directly via the XENTRY Shop. Outside Germany, please contact your Mercedes-Benz Representative Office.

Whether the required repairs are simple or more complex, the right Mercedes-Benz special tools and workshop equipment will enable you to service and repair Mercedes-Benz vehicles of all ages. Order at XENTRY Shop (xentry-shop.mercedes-benz.com).

•  A tool for performing diagnostics on all Mercedes-Benz model series.•  Fastest, most reliable diagnosis thanks to genuine manufacturer’s testing kit.•  Maximum efficiency through rapid completion of vehicle diagnosis.•  Guided fault testing.•  Constantly updated control unit software.•  Always up to date with diagnostic data with the XENTRY Update Service.•  Quick and simple initial set-up plus comprehensive support

for hardware and software.

•  Fast, safe repair completion.•  Especially developed for the repair and maintenance of all

Mercedes-Benz vehicles and major assemblies.•  Increased in workshop efficiency thanks to reduced repair duration.

•  Fast, safe repair completion.•  Higher customer satisfaction, reduction of complaints.•  Cost-efficiency through shared usage across model range.

•  Statutory software package.•  Enables vehicle diagnosis with standard PCs and Pass Thru devices.•  Full scope of diagnostics ranging from quick tests and flashing to error

memory clearance.•  For control units of passenger cars and vans certified to Euro 5 or Euro 6

standards, as well as for commercial vehicles certified to Euro VI level.

XENTRY Diagnostic Systems Special Tools Workshop Equipment

XENTRY Pass Thru EU

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Start enjoying the benefits of Mercedes-Benz B2B Connect!

If you have any questions about the parts ordering process, please contact your personal Mercedes-Benz partner as usual.

About the information in this brochure: Changes may have been made to the product after this brochure went to press (08/2020). The manufacturer reserves the right to make changes to the design, form, colour and specification during the delivery period, provided these changes, while taking into account the interests of the vendor, can be deemed reasonable with respect to the purchaser. Where the vendor or manufacturer uses symbols or numbers to describe an order or the subject of an order, no rights may be derived solely from these. The illustrations may show accessories and items of optional equipment that are not part of the standard specification. Colours may differ slightly from those shown, owing to the limitations of the printing process. This brochure is distributed internationally. Information given regarding statutory regulations, legal requirements and taxation and the consequences thereof applies to the Federal Republic of Germany only and is correct at the time of going to press. Please consult your authorised Mercedes-Benz dealer for final details.

Provider: Mercedes-Benz AG, Mercedesstraße 120, 70327 Stuttgart, GSP/BW, Printed in Germany