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Megan M. Smith Current Address, until 5/16/2015 Permanent Address:
Juniata College, Box 146 402 Crown Avenue
1700 Moore Street Scranton, PA 18505
Huntingdon, PA 16652
570-309-4064 ◊ [email protected]
EDUCATION: B.A. in Theatre Performance, minor in Marketing
Juniata College, Huntingdon PA (May 2015)
GPA: 3.68/4.00
Awards and Honors:
• Recipient of the Esther M. Doyle Theatre Scholarship (May 2014)
• Recipient of the Class of 1989 Endowed Award (May 2014)
• “Mistranslations in the Sanskrit Theatre Tradition”, Research Paper Presentation,
National Conference for Undergraduate Research, University of Wisconsin LaCrosse (April 2013)
• Achieved Dean’s List recognition for five academic semesters
Related Coursework:
• Marketing Management • Performance Lab (6 academic semesters)
• Management Process • Professional Training Intensive (6 academic semesters)
• Marketing Strategies • Acting (Shakespeare, Contemporary, Modern Drama)
• Financial Accounting • Movement and Conditioning
WORK
EXPERIENCE: House Manager, Juniata Theatre (November 2011 – May 2015)
• Communicate with patrons via email, phone, and in person to ensure overall satisfaction
• Prioritize tasks related to daily operations, marketing activities, and special events coordination
• Train my replacement and other House Management assistants
Resident Assistant, Juniata College (August 2012 – May 2015)
• Act as a bridge between the college community, administration, and residential halls
• Maintain a comfortable living environment for students, ranging between 25 and 50 in number
• Develop strong problem solving skills through responding to emergency situations
Student Orientation Leader, Juniata College (June 2013)
• Coordinated various student-driven activities with the Dean of Students Office
• Organized weekend-long activities for 400 students over the duration of four orientation sessions
• Personally mentored first-year transfer students with the transition into college
PROJECTS: “Pay What You Can” Ticket Initiative, Juniata Theatre (Spring 2014)
• Utilized marketing research to determine the need for a new ticket selling approach
• Reinvented ticket selling model from an outdated program to a new program called Tixato©
• Mastered proprietary ticketing and reservation system for Juniata Theatre’s Box Office
Twitter© Audience Engagement Campaign, Juniata Theatre (February 2014)
• Designed and executed customer-driven marketing campaign for Juniata Theatre
• Participated in campaign as an actor to engage in customer relationship marketing
• Created a unique hashtag that audience members could tweet with
RELATED • Self-taught in: Tixato, SquareUp, Adobe InDesign • Market Research
SKILLS: • Basic knowledge of: CRM software programs • Marketing Campaigns
• Microsoft Office Suite • Patron Outreach and Development
• Customer Service • Community Outreach
• Social Media: Twitter, Facebook, Tumblr • Technical Writing
• CPR Certified • First-Aid Training
