Medicare Plus Provider Directory - cdn.ymaws.com · Kaiser Permanente Medicare Plus (Cost) Plan H2150_11_033 CMS Approved (09/12/2011) PROVIDER DIRECTORY Kaiser Permanente is a health

This directory provides a list of Kaiser Permanente Medicare Plus network providers.

This directory is for Kaiser Permanente Medicare Plus members who reside in our service area: District of Columbia; Maryland: The city of Baltimore, and the counties of Anne Arundel, Baltimore, Carroll, Harford, Howard, Montgomery, Prince George’s, and parts of the following counties: Calvert, Charles, and Frederick (please see the service area description inside for the ZIP codes in these counties); Virginia: The cities of Falls Church, Fairfax, Alexandria, Manassas, and Manassas Park; the counties of Arlington, Fairfax, Prince William, and Loudoun.

This directory is current as of 10/1/2011. Some network providers may have been added or removed from our network after this directory was printed. We do not guarantee that each provider is still accepting new members. To get the most up-to-date information about Kaiser Permanente Medicare Plus network providers in your area, you can visit kp.org or call our Member Services Department at 1-888-777-5536, 7 days a week, 8 a.m. to 8 p.m. TTY users should call 1-866-513-0008.

Kaiser Permanente Medicare Plus (Cost) Plan

H2150_11_033 CMS Approved (09/12/2011)

PROVIDER DIRECTORY

Kaiser Permanente is a health plan with a Medicare contract.

This document may be available in an alternate format, such as Braille, larger print, or audio. For more information call the member services department at the number listed above.

H2150_11_033 CMS Approved (09/12/2011) 1

SECTION 1

IntroductionThis directory provides a list of Kaiser Permanente Medicare Plus network providers. To get detailed information about your health care coverage, please see your Evidence of Coverage.

The network providers listed in this directory have agreed to provide you with your health care and vision coverage. You may go to any of our network providers listed in this directory. If you have been going to one network provider, you are not required to continue going to that same provider.

Some services may require a referral. If your primary care physician decides that you require covered services from other providers, you will usually be referred to a MAPMG physician. Should you require services not available within MAPMG or where such services do not meet regulatory requirements for access, you might be referred to an associated provider in the community for that service. You must have an authorized referral for specialists and non-plan providers for us to cover the services and/or supplies provided. In some cases, you may get covered services from non-network providers.

Use this directory to learn about selecting your PCP and getting referrals. These processes are described in detail on the following pages.

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The Mid-Atlantic Permanente Medical Group In the Mid-Atlantic Permanente Medical Group, P.C., there are almost 1,000 expertly skilled physicians. They practice in Kaiser Permanente medical centers and care for Kaiser Permanente members. The group includes physicians from all major specialties and most subspecialties in addition to alternative and complementary medicine, and behavioral health.

Each physician meets strict standards to become and remain a Permanente physician. They are rigorously screened and expertly trained. Each is board certified or, for newly hired physicians, required to become board certified within five years of hire. They are re-credentialed every three years, every two years for certain specialties.

Permanente physicians promote a healthy lifestyle, disease prevention, education, and open communication. Improving patient health using these approaches, combined with management of chronic diseases, is a cornerstone of Permanente medicine. Our physicians respect your opinions and you are encouraged to work collaboratively with your doctors about your treatment. You benefit from your own physicians’ experience and from the experience of thousands of Permanente physicians across the country who communicate with each other about the best ways to practice medicine and the latest developments in care, research, and technology.

When you choose a Permanente physician, you can be confident that he or she has immediate access to your medical information so that you get the right care at the right time—care that is personalized, affordable, and coordinated. Your doctors are part of a single, integrated medical group that enables them to easily consult about your health with other doctors, pharmacists, nurses, and other Kaiser Permanente health professionals locally and across the country.

IT’S TOUGH TO BECOME ONE OF OUR DOCTORS.

Only one in 10 who applies is accepted as a Permanente doctor.

Permanente physicians promote a healthy lifestyle, disease prevention, education, and open communication. Improving patient health using these approaches, combined with management of chronic diseases, is a cornerstone of Permanente medicine.

Our Provider Network:

H2150_11_033 CMS Approved (09/12/2011) 3

The electronic medical record system also provides information about your health to any Kaiser Permanente caregiver who can see your medical record. That means your optician can remind you that you’re due for preventive care. Most of the prescriptions written by Permanente physicians are sent electronically to our medical center pharmacies, so they can be filled fast and you can be on your way. When you speak with an advice nurse, see a Permanente doctor in urgent care in the middle of the night, or stay in a core hospital where Kaiser Permanente physicians are on duty, they can all know you through your secure electronic medical record, which is at their fingertips.

That same technology connects your Permanente doctor to you. At kp.org, you can email your doctor’s office, read doctor’s instructions, manage appointments, read most lab test results, order most prescription refills, and more.

When you receive care, tests, and treatment in a Kaiser Permanente medical center, your care is connected and coordinated in ways that are possible only here.

While we’re proud of the many times Permanente physicians have been recognized for the quality of the care they provide, we’re equally proud of the compassion they show to their patients and the zeal they have for helping you be as healthy as you can be. Your Permanente physicians and others at Kaiser Permanente are here to help you be the healthiest you can be so you can live life to the fullest.

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Your primary care physicianEstablishing a relationship with a physician and seeing him or her regularly is important so you get consistent and personalized care. You will have to choose one of our network providers who are listed in this directory to be your Primary Care Physician/Provider (PCP). The term “PCP” will be used throughout this directory. Generally, you must get your health care coverage from your PCP.

Your PCP partners with you to help you live the healthiest life possible. He or she coordinates your care, orders needed tests, and consults with specialists, pharmacists, and others, as needed. Adults should select a PCP who specializes in internal medicine or family practice. You may also choose a family

practitioner to care for your entire family. When you have a PCP, you always have a physician who knows you, understands your health goals and preferences, and advocates for you. Women up to age 75 will choose a personal obstetrician/gynecologist (ob/gyn) in addition to their PCP.

Note: In addition to Permanente physicians, you may also choose from among affiliated physicians for primary care and obstetrics/gynecology in some areas. Affiliated physicians are in private practice in the community, located in areas more distant from Kaiser Permanente medical centers.

Each Permanente PCP and ob/gyn has a panel of patients composed of members who have either selected or been assigned to that physician. Occasionally, we must temporarily close a physician’s panel to new patients because of high demand to see that physician. If, when choosing your PCP, you are told the physician you have selected is not accepting new patients, we will try to offer you another physician who is a member of your originally requested physician’s health care team.

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Your doctor’s office, plus added convenienceYou may choose to receive care in any of our medical centers in Maryland, Virginia, and the District of Columbia (more are opening in 2012—see page 20).

Wherever you visit your Permanente physician, convenience is built into your medical center.

Because Kaiser Permanente staff and physicians respect your time, convenience extends beyond the walls of your medical center. You can set telephone appointments with your doctor to save trips to his or her office and whenever you need medical advice, specially trained nurses are on call 24 hours a day, seven days a week.

Lab

Your doctor’s office

Specialty care services

Minor injury clinicRadiology

Vision care

Urgent care

Pharmacy

Specialty doctors

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Referrals for specialty careWhen a plan provider thinks that you need care from a specialist, he or she will usually request an authorized referral (written approval in advance) for you to see a Permanente specialist. Should you require services not available through a Permanente physician, either due to specialty or length of time until an open appointment, you might be referred to an associated provider in the community for that service.

Receiving services from non-plan providers will be authorized only if the services are not available from network providers. If a referral to a non-plan provider is authorized, you pay only the cost share you would have paid if a network provider had rendered the service and/or supplies.

It is very important to get an authorized referral from our plan before seeing a specialist. If you don’t have an authorized referral before you receive services, you will have to pay Original Medicare cost-sharing amounts.

You must have an authorized referral for specialty care for us to cover the services and/or supplies provided. A few examples of services requiring authorization are:

• Inpatient admissions for which you are admitted to a facility for 24 hours or longer whether scheduled or resulting from an emergency, including those for childbirth, behavioral health, chemical dependency, and vision services.

• Specialized services, such as home health, medical equipment and associated supplies, and hospice care.

• Skilled nursing and acute rehabilitation facilities.• Non-emergency medical transportation.• Plastic and oral surgery.• Care received from a practitioner or facility that does not have a contract with

Kaiser Permanente.

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Non-plan providersAs a member of Kaiser Permanente Medicare Plus, you must use Kaiser Permanente plan providers for in-network care. However, you may also use your Original Medicare coverage separate from your Medicare Plus benefits and obtain care from non-plan providers. If you do so, ask the non-plan provider to file a claim directly with Medicare. You will be responsible for Medicare coinsurance, any unmet portion of deductibles, and for charges from providers who do not participate in Medicare, up to the limiting charge.

When a non-network provider sends you a billThere may also be times when you get a bill from a provider for the full cost of medical care you have received. If that happens, you should send this bill to us instead of paying it. We will look at the bill and decide whether the services should be covered. If we decide they should be covered, we will pay the provider directly.

Emergency CareYou are covered for emergency care. A medical emergency is when you, or any other prudent layperson with an average knowledge of health and medicine, believe that you have medical symptoms that require immediate medical attention to prevent loss of life, loss of a limb, or loss of function of a limb. The medical symptoms may be an illness, injury, severe pain, or a medical condition that is quickly getting worse.

If you think you are having an emergency, call 911 or proceed to the nearest hospital emergency room. Emergency care can always be obtained in or out of the service area from the nearest available provider. After the emergency is over, it is important you notify us by calling the Medical Advice line so we can be involved in the coordination of your follow-up health care. You can reach the Medical Advice line toll free at 1-800-777-7904 or locally at 703-359-7878, 24 hours a day, seven days a week. TTY users should call toll free 1-800-700-4901 or locally 703-359-7616. These numbers are on the back of your membership ID card.

8 H2150_11_033 CMS Approved (09/12/2011)

Post-stabilization carePost-stabilization care is medically necessary services related to your emergency medical condition that you receive after your treating physician determines that your condition is clinically stable. Your follow-up post-stabilization care will be covered according to Medicare guidelines. In general, if your emergency care is provided by non-plan providers, we will try to arrange for plan providers to take over your care as soon as your medical condition and circumstances allow. If our plan does not cover the post-stabilization care, but Original Medicare does, you will pay the Original Medicare cost-sharing amount. Refer to your Evidence of Coverage for more information.

Urgent careUrgently needed care is medical care you need right away because of an illness, injury, or condition that you did not expect or anticipate, but your health is not in serious danger.

Inside our service areaWhen in the service area you must use plan providers for urgent care, except in unusual and extraordinary circumstances, such as if our providers are temporarily not available or inaccessible (such as a major disaster, epidemic, war, and riot).

If you require urgent care during normal office hours, call the appointment and advice line. You will be given an appointment with your primary care physician or a member of his or her team. If your PCP is not located in a Kaiser Permanente medical center, we might ask you to call your physician’s office directly.

On weekends, evenings, and holidays, call the appointment and advice line to discuss the situation and get an urgent appointment. The nurse or representative will find the best choice location for you.

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Outside our service areaIf you need urgent care while outside the service area, we cover medically necessary services from a non-plan provider. You must be temporarily outside our service area and you must reasonably believe that your health would seriously deteriorate if you delayed treatment until you returned to our service area. In addition, when out of the service area you can obtain dialysis treatment from any qualified dialysis provider accepting Original Medicare. You will be responsible for paying the Original Medicare cost-share amounts (such as coinsurance and deductibles).

Services when you are travelingWhile you are traveling, you can get certain medically necessary health care services and items from plan providers in other Kaiser Permanente regions or providers in Group Health Cooperative’s (GHC) service area for up to 90 days. You may call Member Services for more information about getting care when visiting other Kaiser Permanente regions or GHC’s service area, including coverage information and facility locations in parts of California, Colorado, Georgia, Hawaii, Idaho, Ohio, Oregon, and Washington.

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What is the service area for Kaiser Permanente Medicare Plus?The counties and parts of counties in our service area are listed below. For a map of our service area, please refer to page 17.

District of Columbia

Maryland: Baltimore City; Anne Arundel, Baltimore, Carroll, Harford, Howard, Montgomery, and Prince George’s counties; and the following partial counties:

Calvert, the following ZIP codes only : 20639, 20678, 20689, 20714, 20732,20736, 20754

Charles, the following ZIP codes only: 20601, 20602, 20603, 20604, 20612,20616, 20617, 20637, 20640, 20643, 20646,20658, 20675, 20677, 20695.

Frederick, the following ZIP codes only: 21701, 21702, 21703, 21704, 21705, 21709, 21710, 21714, 21716, 21717, 21718, 21754, 21755, 21758, 21759, 21762, 21769, 21770, 21771, 21774, 21775, 21777, 21790, 21792, 21793.

Virginia: The cities of Falls Church, Fairfax, Alexandria, Manassas, and Manassas Park; Arlington, Fairfax, Prince William, and Loudoun counties.

How do you find Kaiser Permanente Medicare Plus providers in your area?We have made it easy to locate the physicians of your choice by organizing the directory into sections.

• Kaiser Permanente primary care physicians and obstetricians/gynecologists are listed by state, county, medical center, and provider name and address.

• Specialists are listed by specialty, state, county, and provider name and address.• There is an alphabetical index of physicians and their specialties at the back of this

directory.

H2150_11_033 CMS Approved (09/12/2011) 11

How to choose your doctor1. Learn about our doctors

• You can easily read about Permanente physicians and choose your doctor online at kp.org/doctor. On their personal Web pages, doctors even share their health tips or connect their patients with other valuable information. Some physicians include information about their special professional interests and personal hobbies.

• Look through this provider directory, or the electronic version at kp.org/medicare.

2. Choose your PCPIf you don’t choose a PCP when you enroll, we’ll send you a letter asking you to make a selection. If we don’t hear from you, we’ll make a selection for you, based on where you live, and notify you in writing. Of course, you can change your assigned primary care physician any time you like.

3. Choose your ob/gynWomen up to age 75 should choose an ob/gyn in addition to a PCP. We recommend that you make your selection when you enroll. If you do not make your selection within the first month of becoming a member, we will select one for you. Of course, you can change your assigned ob/gyn any time you like.

4. Tell us your choices. You can:• Indicate your selection on the enrollment form.• Choose or change your physician by visiting kp.org or calling the Kaiser Permanente

Member Services department seven days a week, 8 a.m. to 8 p.m. at 1-888-777-5536 (TTY 1-866-513-0008).

• Once you are registered at kp.org, you will be able to change your physician choice online.

12 H2150_11_033 CMS Approved (09/12/2011)

kp.org/doctorYou can easily read about Permanente physicians and choose your doctor online. On their personal Web pages, doctors even share health tips or connect their patients with other valuable information.

Once you know the doctor you want to select, we’ll guide you through the steps—all online.

You can easily search through information about our doctors in a variety of ways.

• Choose a medical facility that’s close to your home or work.

• Search by the type of primary care that fits your needs, such as adult medicine or family practice.

• Search through the site by the name of the doctor.

You’ll be able to research our doctors’ educational background, languages spoken, gender, and more.

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Choosing a physician listed in this directoryWithin this directory, you’ll find listings for Permanente physicians. Take a quick tour of the sample listing below to discover what you’ll learn. Each doctor is unique, so listings will differ.

This icon tells you that the

doctor’s office is in a Kaiser Permanente

medical center.

Which non-English languages does the doctor speak? If the doctor speaks only

English, no languages are listed.

Physician name. Web address for the physician’s home page.

Each doctor has a provider number you use if you complete

a physician selection form.

The doctor’s education and training.

Is the doctor board certified or awaiting certification?

You’ll learn here.

The hospitals at which the doctor may practice.The doctor’s gender.

Listings for non-Permanente physicians are similar but may not contain all the informational categories noted above.

Jantina M. Van Der Linde, MDkp.org/doctor/Jantinavanderlinde

PROVIDER 10980 KP West End Medical CenterMedical School: Tufts University School of MedicineResidency: Lawrence General HospitalFellowship: Lawrence General HospitalBoard Status: Board CertifiedLanguages: Dutch, Portuguese, SpanishHospital Affiliations: Washington Hospital CenterGender: Female

}

14 H2150_11_033 CMS Approved (09/12/2011)

This directory also includes listings by state of Kaiser Permanente medical centers, urgent care centers, hospitals, skilled nursing facilities, laboratory services, radiology services, and pharmacies.

If you have questions about Kaiser Permanente Medicare Plus, or require assistance in selecting a PCP, please call our Member Services department at 1-888-777-5536, seven days a week, 8 a.m. to 8 p.m. TTY users should call 1-866-513-0008. Or, visit kp.org.

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Section 2—List of Plan Providers

Our service area and ZIP code list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Medical centers, behavioral health centers, and imaging centers . . . . . . . . . . . . . . . . . . . . . . . 17

Kaiser Permanente medical centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Urgent care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Hospitals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Skilled nursing facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Laboratory services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Radiology services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Kaiser Permanente Medicare Plus primary care physicians (314) and obstetricians/gynecologists (83) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Kaiser Permanente Medicare Plus specialists (509) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Preferred pharmacies (29) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Non-preferred pharmacies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Index of physicians . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

H2150_11_033 CMS Approved (09/12/2011) 17

Service area mapOur service and enrollment area includes the following geographic areas: • Washington, DC • Maryland: The city of Baltimore; the counties

of Baltimore, Montgomery, Carroll, Harford,

Anne Arundel, Prince George’s, Howard, and portions of Calvert, Charles, and Frederick.

• Virginia: The counties of Arlington, Fairfax, Prince William, and Loudoun; and the cities of Falls Church, Fairfax, Alexandria, Manassas, and Manassas Park.

Medical centers, behavioral health centers, and imaging centers

VA

MD

DC

40

83

95

695

9795

495

495

95

295

50

70

50

267

270

66

Carroll

Baltimore

Harford

Frederick*

Howard

Balt City

Montgomery

LoudounAnne Arundel

Prince George’s

Fairfax

Prince William

Charles*

Calvert*

1

2

3

4

5

67

14

8

9

10 E

11

12

15

29

24

13

1718

21

2223

25

26

27

28

19

1620 E

3131

303234

33

7 Opening in 2012

Expanding

Medical Centers

Behavioral Health Centers

Imaging Center

Moving to a New Location in 2012

Maryland

1 Annapolis Medical Center2 Camp Springs Medical Center3 City Plaza Medical Center4 Columbia Gateway Medical Center5 Kaiser Permanente Frederick Medical Center6 Gaithersburg Medical Center7 NEW Gaithersburg Medical Center8 Germantown Medical Center9 Kensington Medical Center10 Largo Medical Center11 Marlow Heights Medical Center12 Prince George’s Medical Center13 Severna Park Medical Center14 Shady Grove Medical Center15 Silver Spring Medical Center16 Summit Behavioral Health Center17 Towson Medical Center18 White Marsh Medical Center19 Woodlawn Medical Center

Virginia

20 Ashburn Medical Center21 Burke Medical Center22 Falls Church Medical Center23 Fair Oaks Medical Center24 Imaging Center25 Loudoun Medical Center26 Penderbrook Medical Center27 Manassas Medical Center28 Reston Medical Center29 Springfield Medical Center30 NEW Tysons Corner Medical Center31 Woodbridge Medical Center

Washington, D.C.

32 Kaiser Permanente Capitol Hill Medical Center33 NEW Northwest Medical Center34 West End Medical Center

* Service area contains only portions of these counties.

Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at 1-888-777-5536 (TTY 1-866-513-0008) or kp.org.

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Service area ZIP code listTo enroll, you must live in our service area, which includes the following ZIP codes. (Note: ZIP codes may change. If you think you live

within the service area but your ZIP code does not appear on this list, please speak to your personnel office or call Member Services.)

00303003230035320001200022000320004200052000620007200082000920010200112001220013200152001620017200182001920020200222002320024200262002720029200302003220033200352003620037200382003920040200412004220043200442004520046

20047200492005020051200522005320055200562005720058200592006020061200622006320064200652006620067200682006920070200712007320074200752007620077200782008020081200822008820090200912009720098200992010120102201032010420105

20107201082010920110201112011220113201172011820120201212012220124201292013120132201342013620141201422014320146201472014820149201512015220153201552015620158201592016020163201642016520166201672016820169201702017120172

20175201762017720178201802018120182201892019020191201922019320194201952019620197201992020120202202032020420206202072020820210202112021220213202142021520216202172021820219202202022120222202232022420226202272022820229

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20710207112071220714207152071620717207182071920720207212072220723207242072520726 207312073220733207352073620737207382074020741207422074320744207452074620747207482074920750207512075220753207542075520757207582075920762

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22315223202232122331223322233322334223365690156902569045691556920569335694456945569505696556972

20 H2150_11_033 CMS Approved (09/12/2011)

MARYLANDOpening spring 2012Kaiser Permanente Gaithersburg Medical Center

More than 175,000 square feet of care and service.

Expansion and renovation Kaiser Permanente Largo Medical Center

When complete in 2013, the center will provide 237,000 square feet of care and service.

VIRGINIAOpening summer 2012Kaiser Permanente Tysons Corner Medical Center

More than 200,000 square feet of care and service.

Expansion and renovation Kaiser Permanente Ashburn Medical Center Projects will be completed in fall 2012.

The center will provide 29,000 square feet of care and service.

WASHINGTON, D.C.Opening summer/fall 2012Kaiser Permanente Northwest Medical Center

42,000 square feet of care and service.

Now open!Kaiser Permanente Capitol Hill Medical Center

156,000 square feet of care and service.

Be sure to visit kp.org/facilities regularly for informa-tion about the services these medical centers provide.

New and expanded medical centers 2012–2013

H2150_11_033 CMS Approved (09/12/2011) 21


Kaiser Permanente medical centers*

* The continued availability and location of physicians or services of any medical center cannot be guar-anteed. Addresses, telephone numbers, and hours of operation are subject to change. Not all services are available at each medical center or site. Kaiser Permanente reserves the right to relocate services.


Now open! Kaiser Permanente Capitol Hill Medical Center 700 Second Street, NEWashington, DC 20002Main Number: 202-346-3000Hours: 8:30 a.m.–5 p.m. M–FServices: Adult Medicine, Allergy, Audiology, Cardiology, Clinical Decision Unit, Dermatology,

Ear, Nose & Throat, Endocrinology, Gastroenterology, General Surgery, Head and Neck Surgery, Hematology, Infectious Disease, Infusion Center, Internal Medicine, Nephrology, Neurology, Observation Unit, Obstetrics/Gynecology, Oncology, Ophthalmology, Orthopedics/Spine, Outpatient Procedure Suite,

Pediatrics, Pediatric Endocrinology, Perinatology, Pharmacy, Physical Therapy, Plastic Surgery, Podiatry, Pulmonary, Rheumatology, Urgent Care, Urology, Vascular Surgery, Vision ServicesPharmacy: 202-346-3300Pharmacy Hours: 24 Hrs M–Su

L St NEL St NW

2nd St N

E

New

Jersey

Ave N

W

Massachusetts Ave NW Capitol Hill

Medical Center

395

Union Station

NEW! Northwest Medical Center2301 M Street, NWWashington, DC 20037

Located a short distance from the current West End Medical Center, this new state-of-the-art center is scheduled to open summer/fall 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

K St NW

NorthwestMedical Center

Ro

ck Creek and

Po

tom

ac Pkwy

66

New

Ham

pshi

re A

ve

29

M St

23rd St

22 H2150_11_033 CMS Approved (09/12/2011)


Kaiser Permanente medical centers (cont’d)

Maryland

Annapolis Medical Center888 Bestgate RoadAnnapolis, MD 21401Main Number: 410-571-7300TTY: Dial 711 (MD Relay)Hours: 8:30 a.m.–5 p.m. M–FServices: Family Practice, Internal Medicine, Laboratory, Ob/Gyn, PharmacyPharmacy: 410-571-7360Pharmacy Hours: 8:30 a.m.–5:30 p.m. M–F

Bestgate Rd

Generals H

wy

West St

Defense Hwy

AnnapolisMedical Center

450

450

178

23

50301

Annapolis Mall

Camp Springs Medical Center6104 Old Branch AvenueTemple Hills, MD 20748Main Number: 301-702-6100TTY: 301-702-6198Hours: 8 a.m.–5 p.m. M–FServices: Child and Adolescent Behavioral Health, Diabetic Education, Internal Medicine, Laboratory, Mammography, Nutrition, Optical, Optometry, Pediatrics, Pharmacy, Podiatry, Radiology, Sleep Apnea Clinic, Urgent CarePharmacy: 301-702-6175Pharmacy Hours: 8 a.m.–10 p.m. M–F 9 a.m.–5 p.m. Sa, Su, Holidays

Temple Hill Rd

Old Branch Ave A

llent

own

Rd

Branch Ave

Camp SpringsMedical Center

337

495 957

5

West End Medical Center2100-W Pennsylvania Avenue, NWWashington, DC 20037Main Number: 202-872-7000TTY: 301-879-6380Hours: 8 a.m.–5 p.m. M–FServices: Behavioral Health Services, Internal Medicine, Laboratory, Ob/Gyn, Pediatrics, Pharmacy, RadiologyPharmacy: 202-872-7037Pharmacy Hours: 8 a.m.–5:30 p.m. M–F

All West End services and providers will be relocating a short distance away to the new Northwest Medical Center, scheduled to open summer/fall 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Rock Creek and

Potomac Pkw

y NW

K St NW

I (Eye) St NW

22nd St N

W

21st St NW

26th St NW

K St NW

West EndMedical Center

29

Pennsylvania Ave NW

H2150_11_033 CMS Approved (09/12/2011) 23



City Plaza Medical Center10 Hopkins PlazaBaltimore, MD 21201Main Number: 443-263-7300TTY: 443-263-7394Hours: 8:30 a.m.–5 p.m. M–FServices: Infectious Disease, Internal Medicine, Laboratory, Ob/Gyn, Pediatrics, Pharmacy, RadiologyPharmacy: 443-263-7375Pharmacy Hours: 8:30 a.m.–5:30 p.m. M–F

Cathed

ral St

S Sh

arp

St

Ho

pki

ns P

lN

Lib

erty

St

W Baltimore StE Baltimore St

N M

artin Luther

King

Jr Blvd

S Martin Luther

King Jr Blvd

President St

City PlazaMedical Center

83

Columbia Gateway Medical Center7070 Samuel Morse DriveColumbia, MD 21046Main Number: 410-309-4600TTY: Dial 711 (MD Relay)Hours: 8:30 a.m.–5 p.m. M–FServices: Allergy Shots, Dermatology, Family Practice, Gastroenterology, Internal Medicine, Laboratory, Ob/Gyn, Orthopedics, Pediatrics, Pharmacy, Radiology, RheumatologyPharmacy: 410-309-7500Pharmacy Hours: 8:30 a.m.–5:30 p.m. M–F

Little Patuxent Pkwy

Waterloo Rd

Patuxent Frwy

Col

umbi

aG

atew

ay D

r

Samuel Morse Dr

Columbia GatewayMedical Center

38

41

95

95175

32

NEW! Gaithersburg Medical Center655 Watkins Mill RoadGaithersburg, MD 20879

Located a short distance from the current Gaithersburg center, the new state-of-the-art center is scheduled to open spring 2012. It will include more than 175,000 square feet of care and service. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

N Frederick Ave

GaithersburgMedical Center

355

Mon

tgom

ery V

illage

Ave

Wat

kins M

ill Rd

Lakeforest Mall

270124

11

under construction

The continued availability and location of physicians or services of any medical center cannot be guar-anteed. Addresses, telephone numbers, and hours of operation are subject to change. Not all services are available at each medical center or site. Kaiser Permanente reserves the right to relocate services.

24 H2150_11_033 CMS Approved (09/12/2011)



Kaiser Permanente Frederick Medical Center7190 Crestwood BoulevardFrederick, MD 21703Main Number: 240-529-1700TTY: Dial 711 (MD Relay)Hours: 8 a.m.–5 p.m. M–FServices: Behavioral Health, Cardiology, Dermatology, Family Practice, Internal Medicine, Laboratory, Neurology, Ob/Gyn, Oncology, Orthopedics, Pediatrics, Pharmacy, PodiatryPharmacy: 240-529-1800Pharmacy Hours: 8 a.m.–5:30 p.m. M–F

New

Desig

n Blvd

Buc

keys

tow

n Pi

ke

Crestw

ood B

lvd

Urbana Pike

KaiserPermanente

FrederickMedicalCenter 85

31

270

Germantown Medical Center20407 Seneca Meadows ParkwayGermantown, MD 20876Main Number: 240-686-3100TTY: Dial 711 (MD Relay)Hours: 8 a.m.–5 p.m. M–FServices: Diabetic Education, Internal Medicine, Laboratory, Ob/Gyn, Pediatrics, PharmacyPharmacy: 240-686-3200Pharmacy Hours: 8 a.m.–5:30 p.m. M–F

All current Germantown services and providers will be relocating a short distance away to the new state-of-the-art Gaithersburg facility, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Germantown Medical Center

118

Seneca Meadows Pkwy

Crystal Rock Dr

Germ

antow

n Rd

Gol

denr

od L

n

270

15

Gaithersburg Medical Center501 North Frederick AvenueGaithersburg, MD 20877Main Number: 301-258-7700TTY: Dial 711 (MD Relay)Hours: 8 a.m.–5 p.m. M–FServices: Dermatology, Diabetic Education, Internal Medicine, Laboratory, Nutrition, Ob/Gyn, Pediatrics, Pharmacy, Radiology, UltrasoundPharmacy: 301-670-1231Pharmacy Hours: 8 a.m.–6:30 p.m. M–F 9 a.m.–1 p.m. SaAll current Gaithersburg services and providers will be relocating a short distance away to the new state-of-the-art Gaithersburg facility, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

270

11

Mon

tgom

ery V

illage

Ave

Perry

Pkwy

Lake

fore

st Bl

vd

North Frederick Rd

Lakeforest Mall

GaithersburgMedical Center

H2150_11_033 CMS Approved (09/12/2011) 25



Kensington Medical Center10810 Connecticut AvenueKensington, MD 20895Main Number: 301-929-7100TTY: Dial 711 (MD Relay)Hours: 8:30 a.m.–5 p.m. M–FServices: Allergy, Ambulatory Surgery, Audiology, Dermatology, General Surgery, Infusion Services, Internal Medicine, Interventional Pain Management, Laboratory, Neurology, Nutrition, Ob/Gyn, Otolaryngology, Pathology, Pediatrics, Perioperative Evaluation and Education Center, Pharmacy, Plastic Surgery, Podiatry, Pulmonology, Radiology, Sleep Medicine, Urgent Care, Urology, Vision Services (Ophthalmology, Optometry) Pharmacy: 301-929-7175Pharmacy Hours: 8 a.m.–10 p.m. M–F 9 a.m.–5 p.m. Sa, Su, HolidaysCertain Kensington services and providers will be relocating to the new Gaithersburg Medical Center, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

University

Blvd

Georg

ia Ave

Veirs Mill RdConnecticut A

ve

KensingtonMedical Center

185

185

586

97

193

193

Largo Medical Center1221 Mercantile LaneLargo, MD 20774Main Number: 301-618-5500TTY: 1-800-201-7165Hours: 7:30 a.m.–5 p.m. M–FServices: Allergy, Audiology, Cardiology, Dermatology, Diabetic Education, Endocrinology, Gastroenterology, General Surgery, Infectious Disease, Internal Medicine, Laboratory, Nutrition, Ob/Gyn, Oncology, Orthopedics, Otolaryngology, Pediatrics, Pharmacy, Physical Medicine, Physical Therapy, Pulmonology, Radiology, Urgent Care, Urology, Vision Services (Ophthalmology, Optometry)Pharmacy: 301-618-5552Pharmacy Hours: 8 a.m.–1 a.m. M–F 9 a.m.–1 a.m. Sa, Su, HolidaysExpanding! Already under way, the expansion includes new state-of-the-art facilities, parking, new medical services, and providers. The expansion is scheduled to continue into 2013. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Arena D

r

Arena Dr Apollo Dr

Mer

cant

ile L

nLott

sfor

d Rd

Landover Rd

LargoMedicalCenter

16

95

495

202


26 H2150_11_033 CMS Approved (09/12/2011)



Marlow Heights Medical Center5100 Auth WaySuitland, MD 20746Main Number: 301-702-5000TTY: 1-800-735-2258 (MD Relay)Hours: 8 a.m.–5 p.m. M–FServices: Behavioral Health, Diabetic Education, Family Practice, Laboratory, Mammography, Nephrology, Neurology, Nutrition, Ob/Gyn, Ophthal- mology, Optical, Optometry, Pharmacy, Radiology, UltrasoundPharmacy: 301-702-5190Pharmacy Hours: 8 a.m.–5:30 p.m. M–F 9 a.m.–1 p.m. Sa

Auth Way

Auth Rd

Capi

tal G

atew

ay D

r

Branch Ave

Marlow HeightsMedical Center

7

5

49595

Prince George’s (Hyattsville) Medical Center6525 Belcrest RoadHyattsville, MD 20782Main Number: 301-209-6000TTY: 301-209-6270Hours: 8 a.m.–5 p.m. M–FServices: Alternative & Complementary Medicine, Behavioral Health, Diabetic Education, Internal Medicine, Laboratory, Mammography, Nutrition, Ob/Gyn, Pediatrics, Pharmacy, Physical Therapy, RadiologyPharmacy: 301-209-6688Pharmacy Hours: 8 a.m.–5 p.m. M–F 9 a.m.–1 p.m. Sa

Adelphi Rd

Que

ens C

hape

l Rd

Quee

ns C

hape

l Rd

Bal

timo

re A

ve

East-West Hwy

Belcr

est R

d

Prince George’s(Hyattsville)

Medical Center410

500

1

Physician’s Office Building–Holy Cross Hospital1400 Forest Glen RoadSilver Spring, MD 20910Cardiology: 301-905-3500Hours: 8 a.m.–4:30 p.m. M–FNuclear Cardiology: 301-905-3500Hours: 7 a.m.–3 p.m. M–FVascular: 301-905-3600Hours: 8 a.m.–4:30 p.m. M–F

Certain Holy Cross services and providers will be relocating to the new Gaithersburg Medical Center, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Georg

ia Ave

Forest Glen Rd

Holy CrossHospital

495

495 31

H2150_11_033 CMS Approved (09/12/2011) 27




Severna Park Medical Center8028 Ritchie Highway, Suite 134Pasadena, MD 21122Main Number: 410-553-2400TTY: Dial 711 (MD Relay)Hours: 8:30 a.m.–5 p.m. M–FServices: Allergy Shots, Family Practice, Internal Medicine, Laboratory, Ob/Gyn, Orthopedics, Pediatrics, Pharmacy, RadiologyPharmacy: 410-553-2450Pharmacy Hours: 8:30 a.m.–5:30 p.m. M–F

Arundel Expy

Paul Pitcher Memorial Hwy

Ritchie Hwy

Severna ParkMedical Center

97

14

16

100

102

Shady Grove Medical Center1396 Piccard DriveRockville, MD 20850Main Number: 301-548-5700TTY: Dial 711 (MD Relay)Hours: 8 a.m.–5 p.m. M–FServices: Alternative & Complementary Medicine, Diabetic Education, Endocrinology, Endoscopy, Family Practice, Flexible Sigmoidoscopy, Gastroenterology, Internal Medicine, Laboratory, Mammography, Nutrition, Oncology, Orthopedics, Pharmacy, Podiatry, Radiology, Rheumatology, Urgent CarePharmacy: 301-548-5755Pharmacy Hours: 8 a.m.–1 a.m. M–F 9 a.m.–1 a.m. Sa, Su, HolidaysImaging Center (CT/MRI): 301-548-5995Imaging Center Hours: 8 a.m.–5 p.m. M–F

Certain Shady Grove services and providers will be relocating to the new Gaithersburg Medical Center, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Shad

y G

rove

Rd

Redl

and

Rd

Gaither Rd

W Gude DrKey W

Ave

Shady GroveMedical Center

270

370

8

9

28

28 H2150_11_033 CMS Approved (09/12/2011)



Towson Medical Center1447 York Road, Suite 100Lutherville, MD 21093(Rear of Galleria Towers, E. Seminary Avenue)Main Number: 410-339-5500TTY: Dial 711 (MD Relay)Hours: 8:30 a.m.–5 p.m. M–FServices: Dermatology, Ear, Nose and Throat (ENT), Gastroenterology, Internal Medicine, Laboratory, Nephrology, Neurology, Ob/Gyn, Occupational Therapy, Orthopedics, Pediatrics, Pediatric Endocrinology, Pharmacy, Podiatry, RadiologyPharmacy: 410-339-5655Pharmacy Hours: 8:30 a.m.–5:30 p.m. M–F

W Seminary AveE Se

minary

Ave

York Rd

TowsonMedical Center

26

83

695

45

131

White Marsh Medical Center4920 Campbell BoulevardWhite Marsh, MD 21236Main Number: 410-933-7600TTY: Dial 711 (MD Relay)Hours: 8:30 a.m.–5 p.m. M–FServices: Behavioral Health, Internal Medicine, Laboratory, Mammography, Ob/Gyn, Orthopedics, Pediatrics, Pharmacy, RadiologyPharmacy: 410-933-7626Pharmacy Hours: 8:30 a.m.–6 p.m. M–F

Campbell Blvd

White Marsh Blvd

Perr

y H

all B

lvd

Honeygo Blvd

White Marsh Mall

95

67

43

7

White Marsh

Medical Center

Silver Spring Medical Center12201 Plum Orchard DriveSilver Spring, MD 20910Main Number: 301-572-1000TTY: 1-800-735-2258 (MD Relay)Hours: 8:30 a.m.–5 p.m. M–FServices: Dermatology, Diabetic Education, Family Practice, Internal Medicine, Laboratory, Mammography, Nephrology, Nutrition, Ob/Gyn, Orthopedics, Pediatrics, Pharmacy, Radiology, Rheumatology, Vision Essentials (Optical, Optometry)Pharmacy: 301-572-1055Pharmacy Hours: 8:30 a.m.–6 p.m. M–F 9 a.m.–1 p.m. Sa

Cherry H

ill Rd

Broadbirch DrCo

lumbia

Pike

Calverton Blvd

Powd

er Mi

ll Rd

E Randolph Rd

Silver SpringMedical Center

29

95

212

29

H2150_11_033 CMS Approved (09/12/2011) 29




Virginia

Expanding! Ashburn Medical Center43480 Yukon Drive, Suite 100Ashburn, VA 20147Main Number: 571-252-6000Hours: 8:30 a.m.–5 p.m. M–FServices: Allergy Shots Only: (M 8:30 a.m.– 5 p.m.; F 1 p.m.–5 p.m.), Behavioral Health, Family Practice, Internal Medicine, Laboratory, Ob/Gyn, Pediatrics, Pharmacy, RadiologyPharmacy: 571-252-6005Pharmacy Hours: 9 a.m.–5:30 p.m. M–F

The medical center is scheduled to be newly expanded and will include state-of-the-art technology, new medical services, and additional providers. The expansion will be completed fall 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Ashburn V

illage Blvd

Yukon Dr

Gree

nway

Corp

orate

Dr

Blossom

Hill Ter

Dulles G

reenway

267

6

Shellhorn RdAshburnMedical Center

Woodlawn Medical Center7141 Security BoulevardBaltimore, MD 21244Main Number: 443-663-6000TTY: Dial 711 (MD Relay)Hours: 8:30 a.m.–5 p.m. M–FServices: Allergy, Baltimore Imaging Center, Behavioral Health, Ear, Nose and Throat (ENT), Endocrinology, General Surgery, Hand Therapy (Occupational Therapy), Internal Medicine, Laboratory, MICC (Minor Injury Care Clinic), Nephrology, Nutrition and Diabetes Education, Ob/Gyn, Oncology, Ophthalmology, Optometry, Pediatrics, Pharmacy, Podiatry, Pre-Op, Pulmonary, Radiology, Urgent Care, UrologyPharmacy: 443-663-6116Pharmacy Hours: 8:30 a.m.–11:30 p.m. M–F 8:30 a.m.–11:30 p.m. Sa, Su, Holidays

North Rolling Rd

Newcastle Rd

Gree

ngag

e Rd

Brookd

ale Rd

Fairb

rook

Rd

Security Blvd

Security Blvd

70

695

17

WoodlawnMedical Center

30 H2150_11_033 CMS Approved (09/12/2011)



Fair Oaks Medical Center12255 Fair Lakes ParkwayFairfax, VA 22033Main Number: 703-934-5700TTY: 1-800-828-1140 (VA Relay)Hours: 8:30 a.m.–5 p.m. M–FServices: Allergy Shots Only: (W, F 8:30 a.m.–5:30 p.m.), Gastroenterology, General Surgery, Internal Medicine, Interventional Pain, Laboratory, Nutrition, Ob/Gyn, Oncology, Orthopedics, Pediatrics, Pharmacy, Podiatry, Radiology (including Mammography), Vision Services (Optometry, Ophthalmology)Pharmacy: 703-934-5800Pharmacy Hours: 8 a.m.–6:30 p.m. M–Th 8 a.m.–6 p.m. F 9 a.m.–1 p.m. Sa

Certain Fair Oaks services and providers will be relocating to the new Tysons Corner Medical Center, which is scheduled to open summer 2012. In addition, new services and providers will be relocating to Fair Oaks during that period. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Fair OaksMall

Fairf

ax C

ount

y Pkw

y Fair Lakes Pkwy

Fair OaksMedical Center

66

55

7100

Burke Medical Center5999 Burke Commons RoadBurke, VA 22015Main Number: 703-249-7700TTY: 703-249-7706Hours: 8:30 a.m.–5 p.m. M–FServices: Allergy Shots Only: (T 8:30 a.m.– 12:30 p.m.; Th 12:30 p.m.– 4:30 p.m.), Behavioral Health, Family Practice, Internal Medicine, Laboratory, Nephrology, Ob/Gyn, Optical, Optometry, Pediatrics, Pharmacy, RadiologyPharmacy: 703-249-7750Pharmacy Hours: 8:30 a.m.–5:30 p.m. M–F

Certain Burke services and providers will be relocating to the new Tysons Corner Medical Center, which is scheduled to open summer 2012. In addition, new services and providers will be relocating to Burke during that time. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Fairfax County Pkwy

Ox

Rd

Burke Centre Pkwy

Burke

Com

mons Rd

Ro

ber

ts P

kwy

N

BurkeMedicalCenter

7100

123

H2150_11_033 CMS Approved (09/12/2011) 31




Falls Church Medical Center201 North Washington StreetFalls Church, VA 22046Main Number: 703-237-4000TTY: 703-241-9758Hours: 8:30 a.m.–5 p.m. M–FServices: Allergy Shots Only: (M 10 a.m.– 6 p.m.; T, Th 11:45 a.m.– 6:45 p.m.), Alternative Medicine, Ambulatory Surgery, Audiology, Dermatology, Endocrinology, Endoscopy, Family Practice, Gastroenterology, General Surgery, Internal Medicine, Laboratory, Minor Injury Care Clinic, Nutrition, Ob/Gyn, Orthopedics, Otolaryngology, Pediatrics, Pharmacy, Plastic Surgery, Podiatry, Radiology, Urgent Care, Urology, Vascular Surgery, Vision Services (Optometry, Ophthalmology)Pharmacy: 703-237-4430 (Member Refill Line)Pharmacy Hours: 8 a.m.–1 a.m. M–F 8:30 a.m.–1 a.m. Sa, Su, Holidays

Certain Falls Church services and providers will be relocating to the new Tysons Corner Medical Center, which is scheduled to open in summer 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

N Wash

ington

St

S Washington St

E Broad St

W Broad St

Lee Hw

y

Falls ChurchMedical Center

69

66

7

237

29

29

237

29

Loudoun Medical Center19450 Deerfield Avenue, Suite 300Lansdowne, VA 20176Main Number: 703-726-2100Hours: 8:30 a.m.–5 p.m. M–FServices: Allergy Shots Only: (W 8:30 a.m.– 5 p.m.), Family Practice, Internal Medicine, Laboratory, Ob/Gyn, Pediatrics, PharmacyPharmacy: 703-726-2125Pharmacy Hours: 9 a.m.–5:30 p.m. M–F

All Loudoun services and providers will be relocating to the newly expanding Ashburn Medical Center in fall 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Deerfield

Ave

Leesburg Pike

Land

sdow

ne B

lvd

Woodridge Pkw

y

Riverside Pkwy

Loudoun Medical Center

7

32 H2150_11_033 CMS Approved (09/12/2011)



Manassas Medical Center10701 Rosemary DriveManassas, VA 20109Main Number: 703-257-3000TTY: 1-800-828-1140 (VA Relay)Hours: 8:30 a.m.–5 p.m. M–FServices: Allergy Shots Only: (T 1:30 p.m.– 4:30 p.m.; Th, F 9 a.m.–4:30 p.m.), Behavioral Health, Internal Medicine, Family Practice, Laboratory, Nutrition, Ob/Gyn, Pediatrics, Pharmacy, Radiology Pharmacy: 703-257-3030Pharmacy Hours: 8:30 a.m.–6 p.m. M–F 9 a.m.–1 p.m. Sa

Rosemary Dr

Ashton Ave

Ball’s Ford Rd

Sudley Rd

ManassasMedicalCenter

66

234

Manassas Battlefield National Park

47

Penderbrook Medical Center12011 Lee-Jackson Memorial HighwayFairfax, VA 22033Main Number: 703-383-5400TTY: 703-383-5457Hours: 8:30 a.m.–5 p.m. M–FServices: Cardiology, Laboratory, Neurology, Physical Therapy, Pulmonary Medicine, Radiology, Rheumatology, Sleep Medicine, Spine Surgery, Urology

All Penderbrook services and providers will be relocating to Falls Church or Fair Oaks in 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

W O

x Rd

Lee Jackson Memorial Hwy

PenderbrookMedical Center

66

50

Fair Oaks Mall

57

608

Reston Medical Center11445 Sunset Hills RoadReston, VA 20190Main Number: 703-709-1500TTY: 703-709-1511Hours: 8:30 a.m.–5 p.m. M–FServices: Allergy Shots Only: (M, W, Th, F 9 a.m.–4:15 p.m.), Behavioral Health, CT/MRI, Dermatology, ENT (T, W, Th), Internal Medicine, Laboratory, Nutrition, Ob/Gyn, Optical, Optometry, Pediatrics, Pharmacy, Radiology-Mammography & Ultrasound, Urgent CarePharmacy: 703-709-1560Pharmacy Hours: 8:30 a.m.–1 a.m. M–F 9 a.m.–5 p.m. Sa, Su

Sunset Hills Rd

Sunrise Valley Dr

Wie

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Ave

Dulles Toll Rd

Res

ton

Pkw

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RestonMedicalCenter675

267

H2150_11_033 CMS Approved (09/12/2011) 33




Springfield Medical Center6501 Loisdale CourtSpringfield, VA 22150Main Number: 703-922-1000TTY: 703-922-1161Hours: 8:30 a.m.–5 p.m. M–FServices: Allergy Shots: (M, F 9 a.m.– 11:30 a.m. & 1:30 p.m.–4 p.m.; T 1:30 p.m.–4 p.m.), Allergy, Dermatology, Family Practice, Gastroenterology, General Radiology, General Surgery, Infectious Disease, Internal Medicine, Laboratory, Mammography, Minor Injury Care Clinic, Neurology, Nutrition, Ob/Gyn, Orthopedics, Pediatrics, Pharmacy, Physical Medicine, Physical Therapy, Podiatry, Pre-Op Center, Radiology, Rheumatology, Sonography, Vision Services (Optometry, Ophthalmology)Pharmacy: 703-922-1234Pharmacy Hours: 8 a.m.–6:30 p.m. M–F 8 a.m.–4:30 p.m. Sa

Certain Springfield services and providers will be relocating to the new Tysons Corner Medical Center, which is scheduled to open summer 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Springfield Mall

Old Keene M

ill Rd

Loisd

ale R

d

Commerce St

Franconia Rd

95

644

SpringfieldMedical Center

169

NEW! Tysons Corner Medical Center8008 Westpark DriveMcLean, VA 22102

The medical center is scheduled to open summer 2012 with more than 200,000 square feet of care and service. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Tysons CornerMedical Center 495

Westpark Dr

International D

r

Jones Branch Dr

Galleria at Tysons II

Tysons Blvd

123

267

45B

34 H2150_11_033 CMS Approved (09/12/2011)



Woodbridge Medical Center14139 Potomac Mills RoadWoodbridge, VA 22192Main Number: 703-490-8400TTY: 703-490-7730Hours: 8:30 a.m.–5 p.m. M–FServices: Allergy Shots Only: (M 8:30 a.m.– 10 a.m.; Th 1:30 p.m.–6:30 p.m.; F 9 a.m.–4:15 p.m.), Behavioral Health, Family Practice, Internal Medicine, Laboratory, Nutrition, Ob/Gyn, Optical, Optometry, Pediatrics, Pharmacy, Physical Therapy, Radiology, Urgent CarePharmacy: 703-490-7624Pharmacy Hours: 8:30 a.m.–midnight M–F 10 a.m.–5 p.m. Sa, Su, Most Holidays

Smoketow

n Rd

Opitz Blvd

Prince William Pkwy

WoodbridgeMedical Center

Potomac Mills Mall

95

156

H2150_11_033 CMS Approved (09/12/2011) 35

Urgent care*

*If you believe you are experiencing an emergency, please go to the nearest hospital.For the most up-to-date listing of our facilities, call Member Services or visit kp.org/facilities.The continued availability and location of physicians or services at any medical center cannot be guaranteed. Addresses, telephone numbers, and hours of operation are subject to change. Not all services are available at each medical center or site. Kaiser Permanente reserves the right to relocate services.Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at 1-888-777-5536 (TTY 1-866-513-0008) or kp.org.

During weekends, evenings, and holidays, you may receive an urgent care appointment at one of the following centers.

Kaiser Permanente medical center urgent care facilities


Kaiser Permanente Capitol Hill Medical Center700 Second Street, NEWashington, DC 20002Hours: 24 Hrs M–Su

Maryland

Camp Springs Medical Center 6104 Old Branch AvenueTemple Hills, MD 20748 Hours: 5 p.m.–10 p.m. M–F 9 a.m.–5 p.m. Sa, Su, Holidays

Kensington Medical Center 10810 Connecticut AvenueKensington, MD 20895 Hours: 5 p.m.–10 p.m. M–F 9 a.m.–5 p.m. Sa, Su, HolidaysCertain Kensington services and providers will be relocating to the new Gaithersburg Medical Center, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Largo Medical Center1221 Mercantile LaneLargo, MD 20774Hours: 5 p.m.–1 a.m. M–F 9 a.m.–1 a.m. Sa, Su, Holidays

Shady Grove Medical Center1396 Piccard DriveRockville, MD 20850Hours: 5 p.m.–1 a.m. M–F 9 a.m.–1 a.m. Sa, Su, HolidaysCertain Shady Grove services and providers will be relocating to the new Gaithersburg Medical Center, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Woodlawn Medical Center 7141 Security BoulevardBaltimore, MD 21244Hours: 6 p.m.–11 p.m. M–F 8:30 a.m.–11 p.m. Sa, Su, Holidays

Virginia

Falls Church Medical Center 201 North Washington StreetFalls Church, VA 22046Hours: 5:30 p.m.–8 a.m. M–F 24 Hrs Sa, Su, HolidaysCertain Falls Church services and providers will be relocating to the new Tysons Corner Medical Center, which is scheduled to open in summer 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

36 H2150_11_033 CMS Approved (09/12/2011)


Urgent care (cont’d)

Reston Medical Center 11445 Sunset Hills RoadReston, VA 20190 Hours: 5 p.m.–1 a.m. M–F 9 a.m.–5 p.m. Sa, Su, Holidays

Woodbridge Medical Center 14139 Potomac Mills RoadWoodbridge, VA 22192Hours: 5:30 p.m.–1 a.m. M–F 10 a.m.–6 p.m. Sa, Su, Holidays

Network facilities

Maryland

Monocacy Emergency Physicians dba Advanced Urgent Care 5930 Frederick Crossing Lane Frederick, MD 21704Main Number: 240-379-7776

Patient First Bel Air560 W MacPhail RoadBel Air, MD 21014Main Number: 410-638-6480

H2150_11_033 CMS Approved (09/12/2011) 37

Hospitals*

*Hospital addresses, telephone numbers, and hours of operation are subject to change. The continued availability and/or participation of any hospital cannot be guaranteed.Inpatient behavioral health and substance abuse services may be provided at other hospitals.For the most up-to-date listing of our facilities, call Member Services or visit kp.org/facilities.The continued availability and location of physicians or services at any medical center cannot be guar-anteed. Addresses, telephone numbers, and hours of operation are subject to change. Not all services are available at each medical center or site. Kaiser Permanente reserves the right to relocate services.Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at 1-888-777-5536 (TTY 1-866-513-0008) or kp.org.

In the event you require hospitalization, Kaiser Permanente physicians are on duty 24 hours a day, seven days a week, at the hospitals listed below. At these hospitals, your physicians: • Have access to your Kaiser Permanente electronic medical record, so they will have access

to all of your essential medical information • Have access to all of your radiology images performed at Kaiser Permanente facilities • Provide medical and surgical care for you • Coordinate your care with your primary care physician or ob/gyn

Children’s National Medical Center, St. Agnes Hospital, Baltimore, MD District of Columbia Suburban Hospital, Bethesda, MDWashington Hospital Center, District of Columbia Inova Fairfax Hospital, Falls Church, VAGreater Baltimore Medical Center, Baltimore, MD Reston Hospital Center, Reston, VAHoly Cross Hospital, Silver Spring, MD Virginia Hospital Center, Arlington, VA

Additionally, we operate our own outpatient surgical centers, conveniently located at: • Falls Church Medical Center

Certain Falls Church services and providers will be relocating to the new Tysons Corner Medical Center, which is scheduled to open in summer 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

• Gaithersburg Medical Center (scheduled to open spring 2012) • Kaiser Permanente Tysons Corner Medical Center (scheduled to open summer 2012) • Kensington Medical Center

Certain Kensington services and providers will be relocating to the new Gaithersburg Medical Center, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

In an emergency

If you believe you are experiencing an emergency, please go to the nearest hospital. If you receive emergency care in or are admitted to a hospital not listed above, we may choose to move you to a hospital with our MAPMG physicians once your condition is stable. By doing so, we can provide you seamless and integrated care both during your hospitalization and in your transi-tion out of the hospital. Your transportation costs will be covered. To understand your benefits for emergency services, please refer to your Evidence of Coverage (EOC).

38 H2150_11_033 CMS Approved (09/12/2011)

Skilled nursing facilities*

* Facility designation (such as “core,” “participating facilities”) may change from time to time without notice.Facility addresses, telephone numbers, and hours of operation are subject to change. The continued availability and/or participation of any facility cannot be guaranteed.For the most up-to-date listing of our facilities, call Member Services or visit kp.org/facilities.Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at 1-888-777-5536 (TTY 1-866-513-0008) or kp.org.

If you require skilled nursing care, you will be directed to a core* skilled nursing facility, unless a core facility cannot provide the level of medical care you need. In the event you need a level of care that is not available at a core skilled nursing facility, we will arrange care at one of our participating facilities to ensure you are admitted to a core hospital, a hospital where Kaiser Permanente physicians are on duty 24 hours a day, seven days a week, or, if necessary, to provide a different level of care, to a participating facility capable of providing such care.

Core skilled nursing facilities are those facilities that have entered into a contractual agreement with the health plan and where health plan staff is available and actively involved in all patient care plans. Our case managers will work with plan physicians to ensure you are admitted to a core or participating facility with the appropriate level of care to meet your specific medical needs.

Core facilities

Maryland

Crescent City Genesis Eldercare4409 E West HighwayRiverdale, MD 20737Main Number: 301-699-2000

Future Care Irvington LLC22 S Athol AvenueBaltimore, MD 21229Main Number: 410-947-3052

Glen Burnie Health and Rehabilitation Center7355 Furnace Branch Road EastGlen Burnie, MD 21060Main Number: 410-766-3460

HCR ManorCare Health Services/Towson509 E Joppa RoadTowson, MD 21286Main Number: 410-828-9494

Hebrew Home of Greater Washington6121 Montrose RoadRockville, MD 20852Main Number: 301-770-8366

ManorCare Wheaton11901 Georgia AvenueSilver Spring, MD 20902Main Number: 301-942-2500

Stella Maris at Mercy2300 Dulaney ValleyTimonium, MD 21093Main Number: 410-252-4500

Virginia

CCSP Nova LLC dba Cameron Glen Health & Rehab 1800 Cameron Glen DriveHerndon, VA 20190Main Number: (703) 834-5800

CSP Nova LLC dba Commonwealth Health and Rehab4315 Chain Bridge RoadFairfax, VA 22030Main Number: (703) 934-5000

HCR ManorCare Arlington550 South Carlin Springs RoadArlington, VA 22204Main Number: (703) 379-7200

Woodbine Rehab Healthcare2729 King StreetAlexandria, VA 22302Main Number: 703-836-8838

H2150_11_033 CMS Approved (09/12/2011) 39

Laboratory services*

* The continued availability and location of physicians or services at any medical center cannot be guar-anteed. Addresses, telephone numbers, and hours of operation are subject to change. Not all services are available at each medical center or site. Kaiser Permanente reserves the right to relocate services.For the most up-to-date listing of our facilities, call Member Services or visit kp.org/facilities.Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at 1-888-777-5536 (TTY 1-866-513-0008) or kp.org.

Outpatient laboratory services performed at a participating hospital must be pre-authorized.

Kaiser Permanente medical center laboratories


Kaiser Permanente Capitol Hill Medical Center700 Second Street, NEWashington, DC 20002Main Number: 202-346-3825Hours: 24 Hrs M–Su

West End Medical Center 2100-W Pennsylvania Avenue, NW Washington, DC 20037 Main Number: 202-872-7055 Hours: 7:30 a.m.–10:30 p.m. M–F 9:30 a.m–6:30 p.m. Sa, SuAll West End services and providers will be relocating a short distance away to the new Northwest Medical Center, scheduled to open summer/fall 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Maryland

Annapolis Medical Center 888 Bestgate Road Annapolis, MD 21401 Main Number: 410-571-7336 Hours: 8 a.m.–5 p.m. M–F

Camp Springs Medical Center6104 Old Branch Avenue Temple Hills, MD 20748 Main Number: 301-702-6172 Hours: 8 a.m.–10 p.m. M–F 9 a.m.–5 p.m. Sa, Su, Holidays

City Plaza Medical Center10 Hopkins PlazaBaltimore, MD 21201Main Number: 443-263-7351Hours: 7:30 a.m.–5:30 p.m. M–F

Columbia Gateway Medical Center7070 Samuel Morse DriveColumbia, MD 21046Main Number: 410-309-4655Hours: 8 a.m.–5 p.m. M–F

Gaithersburg Medical Center 501 N. Frederick Avenue Gaithersburg, MD 20877 Main Number: 301-258-7141 Hours: 8 a.m.–5 p.m. M–FAll current Gaithersburg services and providers will be relocating a short distance away to the new state-of-the-art Gaithersburg facility, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Germantown Medical Center 20407 Seneca Meadows ParkwayGermantown, MD 20876Main Number: 240-686-3123Hours: 8 a.m.–5 p.m. M–FAll current Germantown services and providers will be relocating a short distance away to the new state-of-the-art Gaithersburg facility, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

40 H2150_11_033 CMS Approved (09/12/2011)

Laboratory services* (cont’d)

Kaiser Permanente Frederick Medical Center 7190 Crestwood BoulevardFrederick, MD 21703Main Number: 240-529-1775Hours: 8 a.m.–5 p.m. M–F

Kensington Medical Center 10810 Connecticut AvenueKensington, MD 20895Main Number: 301-929-7170Hours: 7:30 a.m.–10 p.m. M–F 9 a.m.–5 p.m. Sa, Su, HolidaysCertain Kensington services and providers will be relocating to the new Gaithersburg Medical Center, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Largo Medical Center 1221 Mercantile LaneLargo, MD 20774Main Number: 301-618-5502Hours: 7:30 a.m.–1 a.m. M–F 9 a.m.–1 a.m. Sa, Su, Holidays

Marlow Heights Medical Center 5100 Auth Way Suitland, MD 20746 Main Number: 301-702-5239 Hours: 8 a.m.–5:30 p.m. M–F

Prince George’s (Hyattsville) Medical Center 6625 Belcrest RoadHyattsville, MD 20782Main Number: 301-209-6197Hours: 8 a.m.–5:30 p.m. M–F

Severna Park Medical Center 8028 Ritchie Highway, Suite 134Pasadena, MD 21222Main Number: 410-553-2464Hours: 8 a.m.–5 p.m. M–F

Shady Grove Medical Center 1396 Piccard DriveRockville, MD 20850Main Number: 301-548-5720Hours: 8 a.m.–1 a.m. DailyCertain Shady Grove services and providers will be relocating to the new Gaithersburg Medical Center, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Silver Spring Medical Center 12201 Plum Orchard DriveSilver Spring, MD 20910Main Number: 301-572-1061Hours: 9 a.m.–5:30 p.m. M–F

Towson Medical Center 1447 York Road, Suite 100 Lutherville, MD 21093 Main Number: 410-339-5532 Hours: 8 a.m.–5 p.m. M–F

White Marsh Medical Center 4920 Campbell BoulevardBaltimore, MD 21236Main Number: 410-933-7632Hours: 8 a.m.–5 p.m. M–F

Woodlawn Medical Center 7141 Security BoulevardBaltimore, MD 21207Main Number: 443-663-6244Hours: 7:30 a.m.–1 a.m. M–F 8 a.m.–11 p.m. Sa, Su 8 a.m.–1 a.m. Holidays


H2150_11_033 CMS Approved (09/12/2011) 41


Virginia

Ashburn Medical Center 43480 Yukon Drive, Suite 100Ashburn, VA 20147Main Number: 571-252-6000Hours: 9 a.m.–5 p.m. M–F (closed 1 p.m.–2 p.m.)

Burke Medical Center 5999 Burke Commons Road Burke, VA 22015Main Number: 703-249-7805Hours: 8:30 a.m.–5 p.m. M–FCertain Burke services and providers will be relocating to the new Tysons Corner Medical Center, which is scheduled to open summer 2012. In addition, new services and providers will be relocating to Burke during that time. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Fair Oaks Medical Center 12255 Fair Lakes ParkwayFairfax, VA 22033Main Number: 703-934-5740Hours: 8 a.m.–5 p.m. M–FCertain Fair Oaks services and providers will be relocating to the new Tysons Corner Medical Center, which is scheduled to open summer 2012. In addition, new services and provid-ers will be relocating to Fair Oaks during that period. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Falls Church Medical Center 201 N. Washington StreetFalls Church, VA 22046Main Number: 703-237-4032Hours: 7:30 a.m.–9 p.m. M–F 7:30 a.m.–9 p.m. Sa, SuCertain Falls Church services and providers will be relocating to the new Tysons Corner Medical Center, which is scheduled to open in summer 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Loudoun Medical Center 19450 Deerfield Avenue, Suite 300 Lansdowne, VA 20176 Main Number: 703-726-2121 Hours: 9 a.m.–5 p.m. M–F (closed 1 p.m.–2 p.m.)All Loudoun services and providers will be relocating to the newly expanding Ashburn Medical Center in fall 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Manassas Medical Center 10701 Rosemary DriveManassas, VA 20109Main Number: 703-257-3050Hours: 8:30 a.m.–5 p.m. M–F


42 H2150_11_033 CMS Approved (09/12/2011)


Penderbrook Medical Center 12011 Lee-Jackson Highway Fairfax, VA 22003 Main Number: 703-383-5433 Hours: 8:30 a.m.–5 p.m. M–F (closed 1 p.m.–2 p.m.)All Penderbrook services and providers will be relocating to Falls Church or Fair Oaks in 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Reston Medical Center 11445 Sunset Hills Road Reston, VA 20190 Main Number: 703-709-1631 Hours: 7:30 a.m.–9 p.m. M–F 9 a.m.–5 p.m. Sa, Su

Springfield Medical Center 6501 Loisdale RoadSpringfield, VA 22150Main Number: 703-922-1580Hours: 8 a.m.–5 p.m. M–FCertain Springfield services and providers will be relocating to the new Tysons Corner Medical Center, which is scheduled to open summer 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Woodbridge Medical Center 14139 Potomac Mills Road Woodbridge, VA 22192 Main Number: 703-490-8400 Hours: 8:15 a.m.–9 p.m. M–F 10 a.m.–5 p.m. Sa, Su


H2150_11_033 CMS Approved (09/12/2011) 43

Radiology services*

* The continued availability and location of physicians or services at any medical center cannot be guar-anteed. Addresses, telephone numbers, and hours of operation are subject to change. Not all services are available at each medical center or site. Kaiser Permanente reserves the right to relocate services.Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at 1-888-777-5536 (TTY 1-866-513-0008) or kp.org.

There are several options for members who need to obtain outpatient radiology services. Outpatient radiology services for members can be provided at many Kaiser Permanente medical centers.

Kaiser Permanente medical center radiology services


Kaiser Permanente Capitol Hill Medical Center700 Second Street, NEWashington, DC 20002Main Number: 202-346-3800Hours: 8 a.m.–5 p.m. M–F

West End Medical Center2100 Pennsylvania AvenueWashington, DC 20017Main Number: 202-872-7096Hours: 8 a.m.–10:30 p.m. M–F 9 a.m.–6 p.m. Sa, SuAll West End services and providers will be relocating a short distance away to the new Northwest Medical Center, scheduled to open summer/fall 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Maryland

Camp Springs Medical Center6104 Old Branch AvenueTemple Hills, MD 20748Main Number: 301-702-6190Hours: 7:30 a.m.–10 p.m. M–F 9 a.m.–5 p.m. Sa, Su, Holidays

City Plaza Medical Center10 Hopkins PlazaBaltimore, MD 21201Main Number: 443-263-7353Hours: 8:30 a.m.–5 p.m. M–F

Columbia Gateway Medical Center7070 Samuel Morse DriveColumbia, MD 21045Main Number: 410-309-4696Hours: 8:30 a.m.–5 p.m. M–F

Gaithersburg Medical Center 501 N. Frederick AvenueGaithersburg, MD 20877 Main Number: 301-258-7150 Hours: 8 a.m.–5 p.m. M–FAll current Gaithersburg services and providers will be relocating a short distance away to the new state-of-the-art Gaithersburg facility, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Kensington Medical Center10810 Connecticut AvenueKensington, MD 20895Main Number: 301-929-7380Hours: 7:30 a.m–10 p.m. M–F 9 a.m.–5 p.m. Sa, Su, HolidaysCertain Kensington services and providers will be relocating to the new Gaithersburg Medical Center, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Largo Medical Center1221 Mercantile LaneLargo, MD 20774Main Number: 301-618-5500Hours: 8 a.m.–1 a.m. Daily

44 H2150_11_033 CMS Approved (09/12/2011)

Radiology services (cont’d)

Marlow Heights Medical Center 5100 Auth Way Suitland, MD 20746 Main Number: 301-702-5123 Hours: 8 a.m.–5:30 p.m. M–F

Prince George’s (Hyattsville) Medical Center 6525 Belcrest RoadHyattsville, MD 20782Main Number: 301-209-6000Hours: 9 a.m.–5:30 p.m. M–F

Severna Park Medical Center 8028 Ritchie HighwayPasadena, MD 21122Main Number: 410-553-2498Hours: 8:30 a.m.–5 p.m. M–F

Shady Grove Medical Center 1396 Piccard DriveRockville, MD 20850Main Number: 301-548-5720Hours: 8 a.m.–1 a.m. M–F 9 a.m.–1 a.m. Sa, Su, HolidaysCertain Shady Grove services and providers will be relocating to the new Gaithersburg Medical Center, which is scheduled to open spring 2012. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services.

Silver Spring Medical Center 12201 Plum Orchard DriveSilver Spring, MD 20910Main Number: 301-572-1060Hours: 8:30 a.m.–5:30 p.m. M–F

Towson Medical Center 1447 York Road, Suite 100Lutherville, MD 21093Main Number: 410-339-5514Hours: 7:30 a.m.–5 p.m. M–F

White Marsh Medical Center 4920 Campbell BoulevardBaltimore, MD 21236Main Number: 410-933-7651Hours: 8:45 a.m.–5:15 p.m. M–F

Woodlawn Medical Center 7141 Security BoulevardBaltimore, MD 21244Main Number: 443-663-6330Hours: 7:30 a.m.–11 p.m. M–F 8:30 a.m.–11 p.m. Sa, Su, Holidays

Virginia

Ashburn Medical Center 43480 Yukon Drive, Suite 100Ashburn, VA 20147Main Number: 571-252-6000Hours: 9 a.m.–5 p.m. M–F (closed 1 p.m.–2 p.m.)

Burke Medical Center 5999 Burke Commons Road Burke, VA 22015 Main Number: 703-249-7700 Hours: 8:30 a.m.–5 p.m. M–F (closed 12:30 p.m.–1:30 p.m.)Certain Burke services and providers will be relocating to the new Tysons Corner Medical Center, which is scheduled to open summer 2012. In addition, new services and providers will be relocating to Burke during that time. Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Me

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