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Matthew Hines - Resume (updated)

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Page 1: Matthew Hines - Resume (updated)

Matthew J. HinesCharlotte, NC 704-930-5365

[email protected]

Experience in Nonprofit Management, Project Management, Event/Conference Marketing, Event Planning, Tradeshow Marketing/Logistics

Summary: Practical professional seeking to creatively engage in Non-profit, Hospitality and Event marketing/brand management as well corporate event planning & logistics. Willing to relocate to: Charlotte, NC - Concord, NC - Huntersville, NC.

EXPERIENCE

Marketing SpecialistThe Potter's House/T.D. Jakes Ministries, Inc. - Dallas, TX February 2014 to Present

Implement marketing and advertising campaigns for conferences and events by preparing strategies, plans, and objectives; planning and organizing promotional presentations.

Utilize project management systems daily for initiating, documenting and tracking activities and campaigns from conception to completion.

Regularly attend tradeshows, company sponsored conferences and events, city tours and site-visits to implement strategic marketing.

Assist with brand management and compliance providing careful detail and attention to creative direction, brand implementation and brand engagement strategies.

Negotiate with vendors and media agencies to develop cost effective event and company branded marketing collateral and buys.

Additional experience includes coordinating and marketing the tradeshow/expo for two consecutive company sponsored conferences, conference signage and developing and implementing the marketing strategy for the Texas Offenders Reentry Initiative 10 year graduation.

Special Marketing Projects include MegaFest 2015, International Pastors & Leadership Conference 2014/2015, Woman Thou Art Loosed 2015 and various other company branded events and conferences.

Executive Administrative Assistant The Potter's House/T.D. Jakes Ministries, Inc. - Dallas, TX February 2014 to Present

Assist the Executive Marketing Officer with the supervision of a department of 14 including Marketing Specialist, Digital/Social Media Team and Graphics Team with daily duties such as; training, department meetings, creative marketing campaigns, scheduling, and other special projects assigned by the Executive Marketing Officer.

Coordinate travel, transportation and accommodation arrangements for executive and staff travel. Substantive and development editing, proofreading and rewrite department manuals and

documents as needed. Listens to recordings of meetings and transcribe meeting minutes Vet unsolicited ideas and proposals Manage and maintain appointments, follow-ups and reminders. Manage expense reports, credit card statements and invoices for Executive Marketing Officer and

Department. Coordinate Executive Marketing Officer calendar and schedule.

Front Office/Night Supervisor

Page 2: Matthew Hines - Resume (updated)

Westin Galleria Hotel/Starwood Hotels - Dallas, TX June 2013 to February 2014

Supervisor on duty orchestrating and communicating shift responsibilities with other hotel departments including Front Desk, Housekeeping, and Bell/Valet.

Managed Front Desk agents with daily front desk duties; training, shift-meetings, guest check-out/check-in's, scheduling, guest problem/resolution and other special projects assigned by the Front Office Manager.

Nightly responsibilities includes multitasking, supervising, cash distribution, training, preparing accounting statements, nightly Revenue/F&B closings, check and credit card settlements, revenue posting and adjustments and other special projects assigned by the Director of Finance.

Assisted Director of Finance with daily revenue auditing and accounting responsibilities which includes preparing daily revenue accounting Excel spreadsheet based reports.

Nightly responsibilities includes multitasking, supervising, cash distribution, training, preparing accounting statements, nightly Revenue/F&B closings, check and credit card settlements, revenue posting and adjustments and other special projects assigned by the Director of Finance.

EDUCATION

Bachelors of Science in Hospitality Management 2008 – 2011 Johnson & Wales University - Charlotte, NC.

Highlights of Qualifications PowerPoint, Microsoft Word, Excel, Outlook, Facebook, Instagram and Twitter. Customer service oriented, teachable, adaptable, dependable and innovative. Experience in hospitality operation software such as OnQ, SMS, Lightspeed, Galaxy, Protobase Project Management training including software experience with Basecamp, Asana and Project

Insight. Over 8 years of Hospitality, Event Planning, Administrative and Customer Service experience.