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MATTHEW E. SMITH 341 Hudson Water Rd, Greer, SC 29651 | 864-569-8449 | [email protected]
OBJECTIVE Seeking a position as a technical analyst, where innovation skills, and technical skills are
needed to improve existing systems. SKILLS
I-TREZ Method of Innovation Highly Analytical SQL/T-SQL HTML / CSS / Dreamweaver Visual Basic MySQL / Oracle / Access
Creative and Critical Thinking Web Design Java / C++ Technical Communication Mobile Devices Microsoft OS (xp, 7, 8, 10)
Troubleshooting and Repair Marketing Research Principles of accounting EXPERIENCE Smart Think Tank LLC Spartanburg, SC Intern January 2016-Present
Diagnosed problems for backend of website
Installed and executed Dolibarr Software for Enterprise Resource Management Sherwin Williams Greer, SC Floor Manager December 2013-Present
Communicated high technical information to employees and customers
Researched products for customers and employees
Collaborate with managers and sales reps to develop action plans regarding high volume customers.
Trained 3 part-time employees
Built and Maintained good customer relations with a variety of different cultures
LiveWire Communications Greer, SC Service Technician, IT Manager July 2011-December 2013
Repaired cell phones, tablets, desk tops, and laptops
Troubleshooting technical issues by phone, email, and in person
Managed technology services for company
Analyzed technology issues and researched possible solutions Self-Employed Greenville, SC Photographer January 2010-Present
Formed and maintained relationships with several customers
Edited and returned finished photos to customers in timely manner
Constructed a marketing strategy that coordinate with my abilities and the needs of my customers
Party City Greenville, SC Floor Manager July 2010-March 2013
Supervised up to 20 people during holiday seasons
Trained approximately 100 employees over 3 year period
Provided positive customer service LEADERSHIP Team Leader, I-TREZ Innovation project Project Leader, IT Project Management Class
EDUCATION USC, Upstate Spartanburg, SC BA Information Management Expected graduation May 2016 Minor in Business
Conducted independent research in human behavior and marketing techniques; biology and meteorology; American and Asian history.
Greenville Technical College Greenville, SC General Courses in Marketing, History, Computer Networking, Computer Programming