18 - 22 Sep 2017Istanbul, Turkey

Mastering Personal& Interpersonal Skills

Key Communication Skills forBuilding Productive Working Relationship

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An ISO 9001:2015 & ISO 29990:2010Certified Company

Mastering Personal & Interpersonal Skills

Why Choose this Training Course?

This course focuses on mastering interpersonal skills and generating the dialogues and behaviours that develop working relationships and personal effectiveness. It will introduce the benefits of being emotionally intelligent and using it to advantage. It will facilitate an understanding of personal style and how this impacts on self and others. The emphasis is on communication techniques through a series of experiential learning activities; an “open mind.” is essential for this highly interactive course.

Highlights include:

• Building your unique value proposition for the organisation• Relation management techniques using Relation Awareness Theory• Communicating with impact and influence• Communication skills which motivate and engage others employees• Building emotional resilience for today’s challenging organisational

environment

What are the Goals?

By the end of this course, participants will be able to:

• Create and develop a sense of personal responsibility which can proactively manage a interpersonal relationships for productive outcomes

• Evaluate psychological research to construct unique perception of self & relate what value that this “personal brand” brings to organisation

• Calculate the effectiveness of current work based networks, select and formulate action activities to strengthen professional support systems

• Appreciate the value of diverse opinion and manage conflict interactions as a tool for generating creative organisational outcomes

• Analyse and operate strategies that build emotional hardiness and resilience to face daily challenges effectively

How will this Training Course be Presented?

This course employs the latest thinking in adult learning principles including experiential exercises, self-assessments, video dramatizations, skill practices, case studies, behavior modelling, and group discussion. The emphasis is on experiential learning and employing good practice through the application rather than theory. It enables participants to learn new competencies and gives tried and tested tools that can be applied in the work place, but will also see contributions from the audience of what constitutes good practice. The learning process is designed to accommodate all styles of learner the activist, the reflector, the theorist and the pragmatist. All activities are focused on making an impact and improvement in practice. Psychometric tools are employed to offer objective feedback on performance and utilised to target future areas of potential improvement.

Who is this Training Course for?

This course is suitable to a wide range of professionals but will greatly benefit:

Interpersonal and communication skills represent a core competence for all in organisation. Thus this workshop will have universal appeal across all levels and functions to those who wish to improve their personal impact, presence and working relationships. For example:

• Professionals who have to lead in large organisation

• Professionals with functional or regional responsibilities

• Leader of teams who have responsibilities for the effective performance of others

• Professionals seeking to build personal credibility and in their career path

Course Schedule:

Istanbul, Turkey18 - 22 Sep 2017

Mastering Personal & Interpersonal SkillsKey Communication Skills for Building Productive Working Relationship

the COURSE content

Register Now: 800-AZTECH | +971 4 427 5400 | +971 4 427 5401 | info@aztech.ae | aztech.org.uk

Build your Professional Reputationand Organisational Value• Why Soft Skills Matter: Making Sure Your Hard Skills Shine• Develop your unique value proposition and “brand”• Learning to learn: strategies for lifelong learning and development• Relation Management: Build your professional reputation and organisational value• Your professional networks :Tapping resources for personal benefit• Understanding self: The Psychology of you and your natural behavioural preferences

Communication Skills for Today’s Professional: Your Message Power• How good are your communications skills: evaluation, assessment and review• Why becoming a great communicator will boost your career aspirations• Learn about people’s perceptions and viewpoints and how they differ• Master the basics of face-to-face communication and building rapport• Listen to understand: understand others but be clearly understood• Styles of communication and how and when top employ them with effect

Make Skillful Business Presentations• How good are your presenting skills: evaluation, assessment and review• NLP techniques to enhance the message• Learning to Communicate Clearly• Becoming a competent speaker: building a value proposition/ business case• The principles of positive Influence and persuasion• Business story telling: using stories to inspire

Practical Communication Skillsfor Effective Management• From “technical expert” to manager• Appraisal: a review of good communications techniques• Giving feedback and Coaching to motivate• Dealing with difficult situation scenario planning• Seeking 360 feedback: How do others see me• Writing reports and Meeting management

Emotional Resilience: Handling Life’s Challenges• Learn how you respond to challenging or upsetting events• Explore and understand the patterns in your responses to key moments• Understanding the Change Process• Managing self and Learn to choose positive behaviors and feelings during your key moments• Identify and challenge the distortions in your interpretations• Action planning and setting a personal agenda

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Complete & send by fax/mail to address given below. Please use BLOCK CAPITALS.

Date Venue Fees(USD) Book your seat

18 - 22 Sep 2017 Istanbul $4,950 Register Now

This fee is inclusive of Documentation, Lunch and Refreshments

Mastering Personal & Interpersonal SkillsKey Communication Skills for Building Productive Working Relationship

Connect with us: training.aztech @aztech_Training aztechtraining +AztechOrgUkTraining aztechorguk

REGISTRATION DETAILS

Family Name:...................................................................................First Name (Mr./Ms.):...................................................................................Position:...................................................................................Company:...................................................................................Mailing Address:......................................................................................................................................................................Telephone ............................................................Mobile ............................................................Fax ............................................................Email ............................................................

AUTHORISATIONAuthorised by:...................................................................................Position:...................................................................................Telephone .........................................................Fax ...........................................................Email ...........................................................Postal Address:......................................................................................................................................................................

MODE OF PAYMENTq Please invoice my companyq Please invoice meq Please find enclosed a cheque payable to AZTECH

HOTEL ACCOMMODATIONHotel accommodation is not included in the Registration Fee. A reduced corporate rate and a limited number of rooms are available for attendees wishing to stay at the hotel venue.

Please make your request for accommodation at least 3 weeks prior to the commencement of the course.

CANCELLATIONS & SUBSTITUTIONS

You must notify the Registrar of cancellations at least 2 weeks before a scheduled seminar in order to be eligible for a credit. If you cannot attend, you may send a replacement from your organisation at no charge. There is a $250 handling charge for all cancellations or rescheduling. We reserve the right to cancel a seminar due to low enrollment. All registrants will be notified in advance and a full refund will be provided upon request.

EVENT DISCLAIMER

We reserve the right to cancel or postpone a seminar or related event, change venue, substitution of the Instructor at our sole discretion. If this occurs, our responsibility is limited to a refund of any registration fee(s) already paid. We are not responsible for airline tickets, hotels costs, other tickets or payments, or any similar fee penalties or related or unrelated losses, costs and/or expenses registrant may incur or have incurred as a result of any trip cancellations or changes.

CERTIFICATION

AZTech Certificate of Completion for delegates who attend and complete the course.

4 WAYS TO REGISTERToll Free: 800-AZTECHTel: +971 4 427 5400Fax: +971 4 427 5401Email: info@aztech.aeWebsite: aztech.org.uk

DOWNLOAD TRAINING PLAN 2017

Our training portfolio will provide you a number seminars and courses to choose from depending on your organisational goals and personal development objectives.

Scan this code with your smart phone to download Training Plan 2017