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1 Dennis Brandl Manufacturing Operations Management Manufacturing Operations Manufacturing Operations Management Management Dennis Brandl Peter Owen BR&L Consulting Eli Lilly & Co

Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

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Page 1: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

1Dennis Brandl

Manufacturing OperationsManagementManufacturing OperationsManufacturing OperationsManagementManagement

Dennis Brandl Peter OwenBR&L Consulting Eli Lilly & Co

Page 2: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

2Dennis Brandl & Peter Owen

ObjectivesObjectives

• Review the ISA 95 standards and how they are beingused in companies like Eli Lilly & Company for shopfloor to top floor integration– The standards provide a formal model for exchanged data

between business systems and manufacturing systems– The models provide a definition of Manufacturing Operations

Management, the activities on the shop floor that takeproduction schedules and perform the actual work requiredto manufacture products and provide visibility of production

• The Manufacturing Operations Management modelsare currently being used in the development ofmultiple new manufacturing facilities

Page 3: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

3Dennis Brandl & Peter Owen

Manufacturing in the Supply ChainManufacturing in the Supply Chain

• “Make” is a significant part of the supply chain andcollaborative manufacturing, but is often the lastelement to be actually integrated– Collaboration in “Make” is usually not a “Low Hanging Fruit”– But can offer very high ROI for high volume, or high cost

products

• However, Business IT and Manufacturing ITorganizations are often at odds as they try tocollaborate– They have different goals and different success criteria– They use the same terms for different elements and different

terms for the same elements

Page 4: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

4Dennis Brandl & Peter Owen

Collaborative Manufacturing HelpCollaborative Manufacturing Help

• Fortunately there are multiple standards inplace to help integrating business systemswith manufacturing systems.– The ISA 95 Enterprise/Control System Integration

standards, also an IEC/ISO standard– XML Schemas standards for collaborative

manufacturing from the World Batch Forum• Will show how they are being applied to the

development of manufacturing systemsroadmap

Page 5: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

5Dennis Brandl & Peter Owen

Different Points of ViewDifferent Points of View

• Business Systems– Time Horizons

• Long-term view– Model detail

• Linear route structures– Control emphasis

• Product cost and overallprofitability

– Modeling criteria:• Accounting reference

points• Has inventory value

changed significantly? Ifnot, don’t modelseparately

– View from the boardroom

• Manufacturing Systems– Time Horizons

• Real-time view– Model detail

• Complex routes withrework paths

– Control emphasis• Physical movement &

accountability– Modeling criteria:

• material movementreference points

• Does product stopmoving? If not, don’tmodel separately

– View from the workcenter

Page 6: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

6Dennis Brandl & Peter Owen

Philosophical OrientationPhilosophical Orientation

• Enterprise Management systems:– How much is my stuff worth?– How much stuff do I have/need?

• Manufacturing Operations Systems:– How do I make my stuff?– Where is my stuff?

Page 7: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

7Dennis Brandl & Peter Owen

ISA 95 Provides DirectionISA 95 Provides Direction

• The ANSI/ISA 95.00.01 “Enterprise - ControlSystem Integration - Part 1: Models andTerminology”– Also Draft International Standard ISO/IEC 62264-1

• ANSI/ISA 95.00.02 “Enterprise - ControlSystem Integration - Part 2: Object Attributes”

• Draft ISA 95.00.03 “Enterprise - ControlSystem Integration - Part 3: Activity Models ofManufacturing Operations Management”

Page 8: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

8Dennis Brandl & Peter Owen

ISA 95 Control Hierarchy LevelsISA 95 Control Hierarchy Levels

Level 4

Level 0

Level 1

Level 2

Level 3

Business LogisticsPlant Production Scheduling, Shipping,

Receiving, Inventory, etc

ManufacturingOperations Management

Dispatching, Detailed ProductionScheduling, Production Tracking, ...

BatchProduction

Control

DiscreteProduction

Control

ContinuousProduction

Control

The production processes

Interface addressedin the ISA 95.01 andISA 95.02 standard

Area addressedin the ISA 95.03standard

Page 9: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

9Dennis Brandl & Peter Owen

ISA 95 Control Hierarchy LevelsISA 95 Control Hierarchy Levels

Level 4

Level 0

Level 1

Level 2

Level 3

Business LogisticsPlant Production Scheduling, Shipping,

Receiving, Inventory, etc

ManufacturingOperations Management

Dispatching, Detailed ProductionScheduling, Production Tracking, ...

BatchProduction

Control

DiscreteProduction

Control

ContinuousProduction

Control

The production processes

Interface addressedin the ISA 95.01 andISA 95.02 standard

Area addressedin the ISA 95.03standard

ManufacturingOperations Management

(MES, LIMS, AM, …)

Business LogisticsManagement

(ERP)

Page 10: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

10Dennis Brandl

ISA 95 Part 1 and Part 2ISA 95 Part 1 and Part 2Exchanged InformationExchanged Information

Information that crosses the boundary betweenbusiness systems and manufacturing systems

Page 11: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

11Dennis Brandl & Peter Owen

Exchanged Information CategoriesExchanged Information Categories

Enterprise InformationPlant Production Scheduling,Operational Management, etc

ManufacturingControl Information

Area Supervision, Production Planning, Reliability, Assurance, etc

ProductDefinition

Information(How to make

a product)

ProductionCapability

Information(What isavailablefor use)

ProductionSchedule

(What tomake and

use)

ProductionPerformance

(What wasmade and

used)

Page 12: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

12Dennis Brandl & Peter Owen

4x4 Object Models4x4 Object Models

• Four categories of resources– Personnel– Equipment– Material (and Energy)– Process Segments

• Four Process, Product, & Production Models– Capability & Capacity Definition– Product Definition– Production Schedule– Production Performance

Page 13: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

13Dennis Brandl & Peter Owen

Four Resource Object ModelsFour Resource Object Models

People

Materials

Equipment

Personnel resources managed for production

Equipment resources managed for production

Material resources managed for production

Process Segments

Business view of production processes

Page 14: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

14Dennis Brandl & Peter Owen

Capability, Product, Schedule, andCapability, Product, Schedule, andPerformance InformationPerformance Information

ProductDefinitions

ProductionSchedule

ProductionPerformance

What is available for use for production

What is needed to make a product

What to make and resources to use

What was made and resources actually used

ProductTime

Capability/Capacity

Page 15: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

15Dennis Brandl & Peter Owen

Production ScheduleProduction Schedule

People

Materials

Equipment

Segments

ProductionSchedule

What to makeWhat to make-- Priority and/or dates Priority and/or dates-- What materials to use What materials to use-- What equipment to use What equipment to use-- What personnel to use What personnel to use-- Production parameters Production parameters (e.g. Color, Options,…) (e.g. Color, Options,…)

Per location (Site, Area, …)Per week, day, shift, order, …

•• Production ScheduleProduction Schedule•• Production RequestProduction Request•• Segment RequestSegment Request

•• Expected Produced MaterialExpected Produced Material•• Expected Consumed MaterialExpected Consumed Material•• Expected PersonnelExpected Personnel•• Expected EquipmentExpected Equipment•• Production ParametersProduction Parameters•• ……

Page 16: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

16Dennis Brandl & Peter Owen

Production PerformanceProduction Performance

People

Materials

Equipment

Segments ProductionPerformance

What was madeWhat was made-- What material was What material was actually producedactually produced-- What materials were What materials were actually consumed actually consumed-- Equipment used Equipment used-- Personnel used Personnel used-- Production data Production data (e.g. Purity, density,…) (e.g. Purity, density,…)

Per location (Site, Area, …)Per location (Site, Area, …)Per shift, hour,Per shift, hour,end of batch, …end of batch, …

•• Production PerformanceProduction Performance•• Production ResponseProduction Response•• Segment ResponseSegment Response

•• Produced Material ActualProduced Material Actual•• Consumed Material ActualConsumed Material Actual•• Personnel ActualPersonnel Actual•• Equipment ActualEquipment Actual•• Production DataProduction Data•• ……

Page 17: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

17Dennis Brandl & Peter Owen

XML Standard for B2M ExchangesXML Standard for B2M Exchanges

• The World Batch Forum has developed XMLSchemas that map to the ANSI/ISA-95models

• Defines how to represent the ISA-95information in XML– Business To Manufacturing Markup Language– B2MML V2.0

• One schema for each object model• Formal way to exchange information

– www.wbf.org

Page 18: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

18Dennis Brandl & Peter Owen

<Material<MaterialLot> <ID> W89W89 </ID> <Description> A lot of materialA lot of material </Description> <MaterialDefinitionID> WXE908WXE908 </MaterialDefinitionID> <Location> Tank 1Tank 1 </Location> <Quantity UnitOfMeasure = "KLKL" > 45004500 </Quantity> <MaterialLotProperty>

<ID> dateTimeProductiondateTimeProduction </ID> <Value> 2001-01-06T00:14:23+11:302001-01-06T00:14:23+11:30 </Value>

</MaterialLotProperty> <MaterialLotProperty>

<ID> Quality StatusQuality Status </ID> <Value> GoodGood </Value>

</MaterialLotProperty></MaterialLot>

</Material>

An XML Example – Material LotAn XML Example – Material Lot

Page 19: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

19Dennis Brandl

ISA95 Part 3ISA95 Part 3Activity Models ofActivity Models ofManufacturing OperationsManufacturing Operations

In DevelopmentExpected Release 2004

Page 20: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

20Dennis Brandl & Peter Owen

INVENTORYOPERATIONS

INVENTORYOPERATIONS

MAINTENANCEOPERATIONS

PRODUCTIONOPERATIONS

QUALITYASSURANCEOPERATIONS

Procurement(5.0)

ProductionScheduling

(2.0)

Material andEnergy Control

(4.0)

ProductInventory Control

(7.0)

Product CostAccounting

(8.0)

QualityAssurance

(6.0)

ResearchDevelopment

and Engineering

ProductShipping Admin

(9.0)

OrderProcessing

(1.0)

Marketing& Sales

ProductionControl

(3.0)

MaintenanceManagement

(10.0)

Page 21: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

21Dennis Brandl & Peter Owen

ISA 95.03 Manufacturing OperationsISA 95.03 Manufacturing OperationsFunctionsFunctions

Productionresource

management

Productioncapability

Analysis

Productiondata

collection

Productionexecution

Productiondispatching

Productiontracking

Productionperformance

Detailedproductionscheduling

Productionschedule

Level 2 Process Control

Productdefinition

management

Productdefinition

Equipment and ProcessSpecific Production Rules

Equipment and ProcessSpecific Data

OperationalResponses

OperationalCommands

Page 22: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

22Dennis Brandl & Peter Owen

QualityOperations

MaintenanceOperations

ProductionOperations

Level 4

Level 3

Level 2

Management of Configuration

Management of Information

Management of Security

Management of Documentation

Management of Compliance

InventoryOperations

Other Enterprise Activities inOther Enterprise Activities inManufacturing OperationsManufacturing Operations

• Production, Maintenance, Inventory, Quality• Management of information, compliance, security,

documentation, and configurations

Activity detailed

Activity not detailed

Activity outside scope

Page 23: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

23Dennis Brandl & Peter Owen

ImplementationsImplementations

• Nestle– Project to use the XML schemas for schedule

exchange• Arla Foods

– Project to use XML for standard interfaces tomultiple ERP systems and MES systems

• Empersas Polar– Project to use XML schemas for schedule

exchange• Eli Lilly

– Projects to use ISA 95 models for manufacturingoperations management architecture

Page 24: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

24Dennis Brandl & Peter Owen

Building Collaborative ManufacturingBuilding Collaborative ManufacturingSystemsSystems• Process Used to Develop Solution

Architectures– Conceptual Topology– Functional Areas– Standards and Guidelines– Standard Applications– Logical Architecture Design– Physical Architecture Design

Page 25: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

25Dennis Brandl & Peter Owen

ISA 95 Control Hierarchy LevelsISA 95 Control Hierarchy Levels

Level 4

Level 0

Level 1

Level 2

Level 3

Business LogisticsPlant Production Scheduling, Shipping,

Receiving, Inventory, etc

ManufacturingOperations Management

Dispatching, Detailed ProductionScheduling, Production Tracking, ...

BatchProduction

Control

DiscreteProduction

Control

ContinuousProduction

Control

ISA – IEC/ISOInterfaceStandards

IEC, OPC, &OMACInterfaceStandards

ISAFunctionalModel

The production processes

Page 26: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

26Dennis Brandl & Peter Owen

Conceptual Topology – IT ViewConceptual Topology – IT View

• IT View of the ISA-95 Levels and relationship tosystems and networks

• Levels 1-2– Control the process and provide visibility to the process– Electronic records are not embedded in the control layers

(Level 1-2)– Usually some specialized hardware and possibly networks

• Level 3– Maintenance of production information is centralized to

provide greater control and availability of the records– Electronic records are managed and controlled through

Level 3 systems with audit trail, access control, backup, andERP connectivity

– Usually standard hardware and networks

Page 27: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

27Dennis Brandl & Peter Owen

Conceptual Topology – IT ViewConceptual Topology – IT View

Level 4

Level 1

Level 2

Level 3

I/O, Devices,Sensors

ERP, APO,Logistics Systems

MES, LIMS, WMS,CMM Systems

PLC, DCS, Packaged Systems

Business Process Information Network

Operations Information Networks

Automation Networks

Discrete & Process Device Communication Networks

HMI, SCADA,Batch Systems

Page 28: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

28Dennis Brandl & Peter Owen

Functional AreasFunctional Areas

• Use the ISA 95 and ISA 88 models of functions• Map the functions to system areas and networks• Use the ISA 95 rules for determining what is in Level

3 (vs Level 4)– The function is critical to plant safety– The function is critical to product quality– The function is critical to plant reliability– The function is critical to maintaining regulatory compliance.

• Includes such factors as safety, cGMP, and environmentalcompliance

• Maintaining FDA, EPA, USDA, OSHA, TÜV, EU, EMEA, andother agency compliance

Page 29: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

29Dennis Brandl & Peter Owen

Level 1

Level 2

Level 3

Business Process Information Network

Operations Information Networks

Automation Networks

Discrete & Process Device Communication Networks

Functional Areas – From ISA 95 & 88Functional Areas – From ISA 95 & 88

Phase Control

Operator Visibility

Sense Process

Manipulate Process

Sense Events

Manipulate Equipment

On/Off Control Continuous Control

Interlock & Safety Control

Equipment Information Collection Recipe Control

Product Definition Management

Resource Management

Net

wor

king

Net

wor

king

Net

wor

king

Operator ControlAlarm Management

Programmed Control

Supervisory Control

Net

wor

king

Production Dispatching

Production Execution Configuration Management

Production TrackingDetailed Scheduling

Production Analysis

Page 30: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

30Dennis Brandl & Peter Owen

Logical ArchitectureLogical Architecture

• Maps functional areas and data locations– Independent of technology

• Defines the different layers of the architecture interms of data and control– These are mapped to physical networks, servers, and

applications in the physical architecture• Defines what functions are to be performed at each

level, and what data is to be maintained at each level– To result in maintainable and robust systems– To provide a way to manage the life cycle of the production

systems– Provides the structure required to grow and modify the

system without compromising any of the previousadvantages

Page 31: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

31Dennis Brandl & Peter Owen

Level 1Level 1

Level 2Level 2

Level 3Level 3

Logical Architecture – IT ViewLogical Architecture – IT View

Process/EquipmentSensors/Actuators

ControllersProd

uctio

n A

reas

Operations Information Network

Cen

tral

ized

Serv

ers

Des

ktop

Automation Network

Device Connection & /Networks

Business Information Network

Supervisory HMI

Reporting HMIInvestigations, Trends, …

Packaged Equipment

Fault tolerant Site Data StorageMES

Data Acquisition

Engineering ToolsDiagnostics, analysis, …

Operator ControlBatch Execution

Real-time Data andBufferingReal-time

Control and DataCollection

Permanent DatabaseOperations Control

Reports andAnalysis

Recipe Execution

Area Data StorageERP Connection

Page 32: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

32Dennis Brandl & Peter Owen

A Physical ArchitectureA Physical Architecture

• Defines the IT infrastructure and applications– Defines networks and network connections– Defines locations of applications– Defines locations of servers– Defines the mapping of applications to servers

• Physical architecture depends on the solutionset used:– Vendor capabilities– Networks– Security and network management– …

Page 33: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

33Dennis Brandl & Peter Owen

Level 3

Physical Architecture – IT ViewPhysical Architecture – IT View

Level 1

Level 2One Instance PerProcess CellAutomation Networks

Area Operations Information Networks

Ethernet

Ethernet

High AlarmLow AlarmComm. Err.HMI

Viewer

Packaged EquipPLC

SiteInformation

NetworkVLANSwitch

ERPConnection

VLANSwitch

2 way Firewall

DNSDomain Ctrl

DCS

XML

NetworkNetworkManagementManagement

RouterRouter

NetworkNetworkManagementManagement

RouterRouter

NetworkNetworkManagementManagement

RouterRouter

DNSDomain CtrlHistorian

Reporter

ConfigurationServer

MESServer

Gateway

HistorianCollection

HMI Server

OPC

DataBaseServers

Embedded PC

Ethernet

Ethe

rnet

BatchExecution

WMSExecution

Device Networks

High AlarmLow AlarmComm. Err.Eng Tools

Diag Tools

Non operations toolsand views into data

One Instance Per Site

Page 34: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

34Dennis Brandl & Peter Owen

ConclusionsConclusions

• Linked execution systems deliver results!– Reduced direct costs; increased productivity– Improved traceability; reduced “witch hunt” expense– Near-theoretical cycle times: customer responsiveness,

reduced WIP inventory– Greater agility: smaller lot sizes, more premium products in

the mix, happier customers, happier shareholders!• S95 defines the currency for manufacturing object

and information exchange– Faster project implementation cycles– Flexibility to integrate and realign as corporate structures

change

Page 35: Manufacturing Operations Management - · PDF file• The Manufacturing Operations Management models ... manufacturing from the World Batch Forum ... •The ANSI/ISA 95.00.01 “Enterprise

35Dennis Brandl & Peter Owen

StatusStatus

• ISA95.00.01 & ISA.95.00.02 available• IEC/ISO 62264-1 available from IEC & ISO• ISA 95.00.03 in draft

– Still under development in the committee• World Batch Forum

– Developed XML Schemas for the exchangedinformation

• Vendors– Many currently using ISA-95 models in

development and current products• Users

– Specifying ISA-95 in their RFPs