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READ (HIDDEN) EMOTIONSThe Science Behind a New Skill

Dan Seidman, Behavior Analyst

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Manchester Bombing

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Manchester Bombing

To begin recognizing emotions in the faces of others for more

effective relationships

Paul Ekman

Dr. Ekman’s Body of Work

1. 43 facial muscles form 10,000expressions, but 7 emotions matter

2. People can suppress emotions, butthey “leak” in under ½ a second

3. You can learn to read these microexpressions

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Recognize Others’ Emotions

Seven universal

expressions of emotions:

Surprise

Fear

Anger

Disgust

Contempt

Sadness

Happiness

Facial Expressions

Micro Expression Pre-Test

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Video 1

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 1

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Video 2

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 2

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Video 4

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 3

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Video 6

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 4

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Video 8

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 5

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Video 9

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 6

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Video 10

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 7

Pre-Test Answers Surprise

Entire eyebrow pulled up

Mouth hangs open

Eyelids pulled up

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Surprise

TRIGGER:

Sudden, unexpected movement

Fear

*reliable muscles

Eyebrows pulled up and together*

Upper eyelidspulled up

Mouth stretched sideways

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Fear

TRIGGER:

Threat of harm

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Facial Expressions

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Fear

Would you like to work in

the US one day?”

“Not really!”

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*reliable muscles

Open mouth version –

Mouth squared and lips narrowed

Anger

Eyebrows pulled down

Upper lids pulled up

Lower lids pulled up

Margins of lips rolled in*

Sometimes lips tight

Chin boss up or thrust

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Anger

TRIGGER:

Blocking of goals

Disgust

*reliable muscles

Nose wrinkled

Upper lip pulled up*

Lips loose

Eyebrows pulled down

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Disgust

TRIGGER:

Something distasteful

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Contempt

Eyes neutral

Lip corner pulled up and back on one side only (the only unilateral expression)

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Contempt

TRIGGER:

Feel superiority

34 ©MMXIX

Sadness

*reliable muscles

Inner corner of eyebrows raised*

Eyelids loose

Lip corners

pulled down*

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Sadness

TRIGGER:

Loss of valued person or object

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Sadness

Happiness

*reliable muscles

Lip corners pulled up towards temples

Cheeks are raised

Outer eyes tighten* (‘crows feet’)

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Happiness

TRIGGER:

Pleasure

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Genuine Smile

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Bonus

EmotionName this Feeling

Micro Expression Post-Test

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Video 1

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 1

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Video 2

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 2

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Video 4

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 3

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Video 5

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 4

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Video 6

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 5

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Video 7

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 6

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Video 9

Surprise

Fear

Anger

Disgust

Contempt

Sad

Happy

Video 7 Post-Test Answers

Manage Others’ ResponsesInside Out - Pixar

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Inside Out - Pixar

Inside Out - Emotions

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Inside Out - Pixar

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65 66

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Apply this New Skill

Trigger for each Emotion

Surprise – sudden, unexpected movement

Fear – threat of harm

Anger – blocking of goals

Disgust - offensive

Contempt – feel superiority

Sadness – loss of valued person or object

Happiness - pleasure

Simulations / Role PlaySTRATEGY MEETINGYou’re in a meeting with a potential partner who has indicated she is very interested in working together. She listens as you describe your idea on how you can accomplish goals that would benefit both of you. As you smile and ask her thoughts, she exhibits contempt.

How do you respond?

NOTE: The trigger for contempt is feeling superior.

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Simulations / Role PlayINTERVIEWYou are interviewing a candidate for a mid-level management position. He looks strong on paper and now

you’re meeting him in person. When you ask about his last

position, you think you saw anger, but you’re not sure.

How do you respond?

NOTE: The trigger for anger is blocking one’s goals.Question

What was your highlight moment from the Read (Hidden) Emotions experience?

DanSeidman@ReadEmotions.com

READ (HIDDEN) EMOTIONSThe Science Behind a New Skill

Dan Seidman, Behavior Analyst