11/20/18

1

NATIONALINSULATIONASSOCIATIONNOVEMBER14,2018

PRESENTEDBY

JENNYRAELE ROUX

MANAGINGUP

MANAGEMENTCONSULTED

Comesayhello!

We’reexcitedtobe

here!

Haveaquestion?Comeask!

Finishemails/Insta-it’sano-techhour

Thankyoutoourhosts!

MCINTRO

MANAGEMENTCONSULTED

Ateamofex-consultantswhotraincompaniesandindividualsonmanagement,problemsolving,presentation,andpersuasion

BACKGROUND–JennyRae

MANAGEMENTCONSULTED

11/20/18

2

HOWWEWORK

InteractiveGroupPresentations

IndividualCoaching

MANAGEMENTCONSULTED

WHOWEWORKWITH

MANAGEMENTCONSULTED

QUESTION

MANAGEMENTCONSULTED

Whatisonemanagementinsightthatwouldmakethisshorttraining

awinforyou?

11/20/18

3

AGENDA

Understandingyourworld

Understandingtheirworld

Solution-orientedvs.Problem-oriented

ClearCommunication

MANAGEMENTCONSULTED

MANAGEMENTCONSULTED

Makeanhonestassessmentofyourstrengthsandweaknesses

UNDERSTANDINGYOURWORLD

QUESTION

MANAGEMENTCONSULTED

What%ofyourtimedoyouspendoperatingfromyourstrengths?

What%ofyourtimedoyouspendoperatingfromyourweaknesses?

11/20/18

4

MANAGEMENTCONSULTED

Spend80%ofyourtimeonyourstrengths•  Delegate,delegate,delegate

•  Youdeliverbetterwork,andsetyourteam(andboss)upforsuccess

Don’tfocusmorethan20%oftimeonimprovingweaknesses.Managetothem•  Deadlinedriven?Setupcalendarremindersandalerts

•  Naturallyshy?Pushyourself

UNDERSTANDINGYOURSTRENGTHS

MANAGEMENTCONSULTED

TOOLS:MYERS-BRIGGSHIGHLEVEL

�  QuickMyers-Briggs:16differentpersonalitytypes÷ Introvertvs.Extrovert¢ Whereyoudrawenergy

÷ Intuitive(N)vs.Sensing¢ Howyougatherinformation

÷ Feelingvs.Thinking¢ Howyouprocessinformation

÷ Perceivingvs.Judging¢ Howconcreteyouare

QUESTION

MANAGEMENTCONSULTED

Whatisonestrengthandoneweaknessyourpersonalitystylebringstoamanagementrole?

11/20/18

5

MANAGEMENTCONSULTED

Puttingyourselfinyoursupervisor’sshoes

UNDERSTANDINGTHEIRWORLD

QUESTION

MANAGEMENTCONSULTED

Whatisonethingyou’veneverthoughtaboutoraskedyour

supervisorabout?

MANAGEMENTCONSULTED

TOOLSTORELATE:MYERS-BRIGGS

� Myers-Briggsassessment:16differentpersonalitytypes÷  ISTJ–TheInspector:Lovetradition,patience,hardwork,socialresponsibility÷  INFJ–TheCounselor:Visionary,idealist÷  INTJ–TheMastermind:Preferindependence;mostinterestedinideas÷  ENFJ–TheGiver:People-focused;highvalueforethics÷  ISTP–TheCraftsman:Logicalyetenthusiastic÷  ESFJ–TheProvider:Stereotypicalextrovert÷  INFP–TheIdealist:Quietandreserved;signsandsymbolshavemeaning÷  ESFP–ThePerformer:Lovelearningandthensharing÷  ENFP–TheChampion:Individualistic;hate“cookie-cutter”intheboxideas÷  ESTP–TheDoer:Leapbeforetheylook;actionoverideas÷  ESTJ–TheSupervisor:Organized,dedicated;happytobeapproachedforhelp÷  ENTJ–TheCommander:Quickdecision-maker;challengesareopportunities÷  INTP–TheThinker:Logicaboveall,yetvalueforcreativity÷  ISFJ–TheNurturer:Philanthropists,generous÷  ENTP–TheVisionary:Constantneedformentalstimulation÷  ISFP–TheComposer:Presenttakesprecedenceoverfuture

11/20/18

6

DISCassessment StrengthsFinder

Enneagram

Takeaway:learnwhatmakesyour

supervisorexcited,andwhatmakesthemanxious

TOOLSTORELATE:ADDITIONAL

MANAGEMENTCONSULTED

Asksupervisortolunch(andpay)

Askthemfortheirtop3prioritiesoverthenext6

months

Now,you’reconnectingonapersonalANDprioritylevel

TACTICSTORELATE

MANAGEMENTCONSULTED

MANAGEMENTCONSULTED

Bringinggoodnewswiththebad

BECOMINGSOLUTION-ORIENTED

11/20/18

7

Setaside1houraweekforforecasting(andstrategizingfor)potentialfuturehazards

AnessentialpartofManagingUp:seeingproblemsbeforetheyarise

Workhardtoidentifyproblemsnotjustinyourpurview,butyoursupervisor’spurviewaswell

MANAGEMENTCONSULTED

STEP1:IDENTIFYINGPROBLEMS

QUESTION

MANAGEMENTCONSULTED

Whatisoneproblemeitheryouoryourbusinessarefacinginthenext

3-6months?

ManymanagersstopatStep1

You’renot“ManagingUp”ifyouonlybringproblemstoyoursupervisor’sattention

Bring2potentialsolutionstoyoursupervisorwithanyproblem

Ifyoudon’thave2solutions,it’snottimetosharetheproblem

MANAGEMENTCONSULTED

STEP2:PROPOSINGSOLUTIONS

11/20/18

8

QUESTION

MANAGEMENTCONSULTED

Whatare2potentialsolutionstotheproblemsyoujustmentioned?

CLEARCOMMUNICATION

Younevergetasecondchancetomakeafirstimpression

MANAGEMENTCONSULTED

CLEARCOMMUNICATIONINSIGHT

MANAGEMENTCONSULTED

Asalesstudyassigned55percentofperceptiontothespeaker'sbodylanguage,andanother38percenttothetoneandmusicoftheirvoice.Theyassignedonly7percentoftheircredibilityassessmenttothesalesperson'sactualwords.

11/20/18

9

QUESTION

MANAGEMENTCONSULTED

Whichofthe3isyourbiggesthindrancetoclearcommunication:

Yourtiming?Yourtone?Yourwords?

MANAGEMENTCONSULTED

3STEREOTYPESTOAVOID

1.  TheMouse•  Doesn’tparticipate

unlessinvited•  Reactive

communicator•  Doesn’tpre-planfor

meetings•  Doesn’tclarify

expectations

2.  TheGhost•  Doesn’tgettoknow

supportstaff•  Missesface-time•  Worksfromremote

locations•  Assumesyou’ve

alreadyprovenyourself

3.  TheCricket•  Askstoomany

questions•  Workswith

colleagueswhoaretoosenior,toosoon

•  Doesn’ttakethejobseriouslyenough

QUESTION

MANAGEMENTCONSULTED

Whichstereotypeareyoumostlikelytobe?

Whichonebothersyouthemost?

11/20/18

10

MANAGEMENTCONSULTED

Insaneworkethic

Strongcommunicator

Resourceful Teamfocused

“Iwilldowhateverittakestogetthejobdone.”Tactic:Showupearly,staylate

“Icommunicatefrequentlyand

clearly.”Tactic:Daily/weekly/

monthlyupdate

“Iloveresearchandknowwheretofindhelpfulinformation.”Tactic:Offersolutions

“Iamreadytodowhatisneededtomakethe

teamsuccessful.”Tactic:Semi-annual1:1

upward/downward

4TOPCONTRIBUTORSTYLETRAITS

USINGTHEPYRAMIDPRINCIPLETOEFFECTIVELYCOMMUNICATE

MANAGEMENTCONSULTED

WHATISTHEPYRAMIDPRINCIPLE?

MANAGEMENTCONSULTED

DevelopedbyBarbaraMinto40+yearsago

Tooltohelpwritemoreclearly

Pulledinformationoutothersdidn’tknowwasthere

Quicklybecame

linguafrancafortop

professionals

Shapetheinformationuntilit’s

crystalclear–thenpresent

11/20/18

11

WHYISITAPYRAMID?

MANAGEMENTCONSULTED

Source:McKinsey

THEPRINCIPLESOFTHEPRINCIPLE

1.Answer(assertion)first

2.Contextinformscontent–knowyourenvironment

3.Summarizesupportingargumentsbriefly/directly

MANAGEMENTCONSULTED

HOWNOTTOUSETHEPYRAMIDPRINCIPLE

MANAGEMENTCONSULTED

I’mtryingtofigureoutwherethebestcityintheworldisforsushi

ThebestsushiI’ve

everhadisinLA

Icheckedoutsushi

restaurantsandthereare

somanygoodones!

OMG.Ilovesushi.

11/20/18

12

IFSOMEONEISUSINGPYRAMIDPRINCIPLE…

MANAGEMENTCONSULTED

Startwithanassertion

Describehowtheysynthesizedtoget

toassertion(process)

Supportassertionwithdata

ThebestsushiintheworldisinLosAngeles

Iresearched16topcitiesandlookedatpricesandratingsof10+toprestaurants

LAsushihad1.2morestarsonaverageand4moreMichelinStars

thanothercities

KEYPYRAMIDPRINCIPLETAKEAWAYS

MANAGEMENTCONSULTED

Focusonthemostimportantthingsfirst

(timing)

Sharetherightmessageattherightlevel(tone)

Bethoughtfulaboutthewordsyouchose(words)

KEYSTOGOODUPWARDCOMMUNICATION

Understandingyourworld

Understandingtheirworld

Solution-orientedvs.Problem-oriented

ClearCommunication

MANAGEMENTCONSULTED

11/20/18

13

HANGOUTWITHUS!

HTTPS://WWW.FACEBOOK.COM/MANAGEMENTCONSULTED

CHANNEL:MANAGEMENTCONSULTEDHTTPS://WWW.YOUTUBE.COM/USER/MCONSULTED

@MCONSULTED

PLUS.GOOGLE.COM/+MANAGEMENTCONSULTED/

TEAM@MANAGEMENTCONSULTED.COM

MANAGEMENTCONSULTED