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Service Science 2014 © 2006 IBM Corporation Mainframe Services 12/25/21 Mainframe Services Stanislav Michelfeit

Mainframe Services

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Mainframe Services. Stanislav Michelfeit. Osnova. Úvod do Mainframů Hardware Historie - S/360 Vývoj - S/370, S/390, zSeries, z9 Současný Hardware - CPC, TotalStorage (DASD, Tape), Logical Partitioning Software Operační systémy z/VM - Virtual Machine z/OS - Koncept Sysplex - PowerPoint PPT Presentation

Text of Mainframe Services

Jméno semináeTo replace the title / subtitle with your own:
Click on the title block -> select all the text by pressing Ctrl+A -> press Delete key -> type your own text
Service Science 2014
© 2003 IBM Corporation
Souasný Hardware - CPC, TotalStorage (DASD, Tape), Logical Partitioning
Software
Monitorovací nástroje
Bezpenost dat
Mainframe Services
*
A pot file is a Design Template file, which provides you the “look” of the presentation
You apply a pot file by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) or BluePearl Deluxe.pot (white background) and click on Apply.
You can switch between black and white background by navigating to that pot file and click on Apply.
Another easier way to switch background is by changing color scheme. Opening the Task Pane, select Slide Design – Color Schemes and click on one of the two schemes. All your existing content (including Business Unit or Product Names) will be switched without any modification to color or wording.
Start with Blank Presentation, then switch to the desired Design Template
Start a new presentation as Blank Presentation
You can switch to Blue Onyx Deluxe.pot by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) and click on Apply.
Your existing content will take on Blue Onyx’s black background, and previous black text will turn to white.
You should add your Business Unit or Product Name by modifying it on the Slide Master
You switch to the Slide Master view by View > Master > Slide Master.
Click on the Title Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on the Bullet List Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on Close Master View button on the floating Master View Toolbar
You can turn on the optional date and footer fields by View > Header and Footer
Suggested footer on all pages including Title Page: Presentation Title | Confidential
Date and time field can be fixed, or Update automatically. It appears to the right of the footer.
Slide number field can be turned on as well. It appears to the left of the footer.
Service Science 2014
© 2003 IBM Corporation
Mainframe Services
Souasný Hardware - CPC, TotalStorage (DASD, Tape), Logical Partitioning
Software
Monitorovací nástroje
Bezpenost dat
Mainframe Services
*
A pot file is a Design Template file, which provides you the “look” of the presentation
You apply a pot file by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) or BluePearl Deluxe.pot (white background) and click on Apply.
You can switch between black and white background by navigating to that pot file and click on Apply.
Another easier way to switch background is by changing color scheme. Opening the Task Pane, select Slide Design – Color Schemes and click on one of the two schemes. All your existing content (including Business Unit or Product Names) will be switched without any modification to color or wording.
Start with Blank Presentation, then switch to the desired Design Template
Start a new presentation as Blank Presentation
You can switch to Blue Onyx Deluxe.pot by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) and click on Apply.
Your existing content will take on Blue Onyx’s black background, and previous black text will turn to white.
You should add your Business Unit or Product Name by modifying it on the Slide Master
You switch to the Slide Master view by View > Master > Slide Master.
Click on the Title Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on the Bullet List Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on Close Master View button on the floating Master View Toolbar
You can turn on the optional date and footer fields by View > Header and Footer
Suggested footer on all pages including Title Page: Presentation Title | Confidential
Date and time field can be fixed, or Update automatically. It appears to the right of the footer.
Slide number field can be turned on as well. It appears to the left of the footer.
Service Science 2014
© 2003 IBM Corporation
Model 195, 1969, cena 12,5 mil $
uveden v roce 1964
1. generace integrovaných obvod
Mainframe Services
Souasný Hardware - CPC, TotalStorage (DASD, Tape), Logical Partitioning
Software
Monitorovací nástroje
Bezpenost dat
Mainframe Services
*
A pot file is a Design Template file, which provides you the “look” of the presentation
You apply a pot file by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) or BluePearl Deluxe.pot (white background) and click on Apply.
You can switch between black and white background by navigating to that pot file and click on Apply.
Another easier way to switch background is by changing color scheme. Opening the Task Pane, select Slide Design – Color Schemes and click on one of the two schemes. All your existing content (including Business Unit or Product Names) will be switched without any modification to color or wording.
Start with Blank Presentation, then switch to the desired Design Template
Start a new presentation as Blank Presentation
You can switch to Blue Onyx Deluxe.pot by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) and click on Apply.
Your existing content will take on Blue Onyx’s black background, and previous black text will turn to white.
You should add your Business Unit or Product Name by modifying it on the Slide Master
You switch to the Slide Master view by View > Master > Slide Master.
Click on the Title Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on the Bullet List Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on Close Master View button on the floating Master View Toolbar
You can turn on the optional date and footer fields by View > Header and Footer
Suggested footer on all pages including Title Page: Presentation Title | Confidential
Date and time field can be fixed, or Update automatically. It appears to the right of the footer.
Slide number field can be turned on as well. It appears to the left of the footer.
Service Science 2014
© 2003 IBM Corporation
Model 195, 1964, cena 12,1 mil $
uveden v roce 1970
Virtuální pam, logical partitioning
120 MIPS, 31bit adresní mód
Mainframe Services
bi-polar technologie nahrazena CMOS
(64 bit mód podporovaný v novjších modelech)
12 procesor
Mainframe Services
2600+ MIPS, 64bit adresní mód
16 procesor (12 PU, 2 spare, 2 I/O)
max 32 procesor v z990 (a 9060 MIPS)
Mainframe Services
Souasný Hardware - CPC, TotalStorage (DASD, Tape), Logical Partitioning
Software
Monitorovací nástroje
Bezpenost dat
Mainframe Services
*
A pot file is a Design Template file, which provides you the “look” of the presentation
You apply a pot file by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) or BluePearl Deluxe.pot (white background) and click on Apply.
You can switch between black and white background by navigating to that pot file and click on Apply.
Another easier way to switch background is by changing color scheme. Opening the Task Pane, select Slide Design – Color Schemes and click on one of the two schemes. All your existing content (including Business Unit or Product Names) will be switched without any modification to color or wording.
Start with Blank Presentation, then switch to the desired Design Template
Start a new presentation as Blank Presentation
You can switch to Blue Onyx Deluxe.pot by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) and click on Apply.
Your existing content will take on Blue Onyx’s black background, and previous black text will turn to white.
You should add your Business Unit or Product Name by modifying it on the Slide Master
You switch to the Slide Master view by View > Master > Slide Master.
Click on the Title Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on the Bullet List Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on Close Master View button on the floating Master View Toolbar
You can turn on the optional date and footer fields by View > Header and Footer
Suggested footer on all pages including Title Page: Presentation Title | Confidential
Date and time field can be fixed, or Update automatically. It appears to the right of the footer.
Slide number field can be turned on as well. It appears to the left of the footer.
Service Science 2014
© 2003 IBM Corporation
a 1,5 TB pamti (min 16 GB)
a 60 LPAR
piblin stejný výkon jako 1 500 server (x86)
http://www-03.ibm.com/systems/z/hardware/z10ec/index.html
CPC se skládá z
channel subsystému
Mainframe Services
Enterprise Storage Server - SHARK
Pipojení na všechny platformy
Ochrana proti ztrát dat:
Virtual Tape Server (VTS)
Cache (a 5,2 TB)
Automated Tape Library (ATL)
A 192 páskových jednotek
Souasný systém z9 nativn umouje vytvoení a 60 logických server
Nebo softwarovou virtualizací vytvoit tisíce server pomocí Virtual Machine (z/VM)
Procesory a pam mohou být vyhrazeny nebo sdíleny jednotlivými servery
PR/SM
OS
M
CSS
OS/390
memory
CSS
CPU
CPU
CPU
CPU
VM
OS
OS
M
mem
C
C
Souasný Hardware - CPC, TotalStorage (DASD, Tape), Logical Partitioning
Software
Monitorovací nástroje
Bezpenost dat
Mainframe Services
*
A pot file is a Design Template file, which provides you the “look” of the presentation
You apply a pot file by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) or BluePearl Deluxe.pot (white background) and click on Apply.
You can switch between black and white background by navigating to that pot file and click on Apply.
Another easier way to switch background is by changing color scheme. Opening the Task Pane, select Slide Design – Color Schemes and click on one of the two schemes. All your existing content (including Business Unit or Product Names) will be switched without any modification to color or wording.
Start with Blank Presentation, then switch to the desired Design Template
Start a new presentation as Blank Presentation
You can switch to Blue Onyx Deluxe.pot by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) and click on Apply.
Your existing content will take on Blue Onyx’s black background, and previous black text will turn to white.
You should add your Business Unit or Product Name by modifying it on the Slide Master
You switch to the Slide Master view by View > Master > Slide Master.
Click on the Title Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on the Bullet List Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on Close Master View button on the floating Master View Toolbar
You can turn on the optional date and footer fields by View > Header and Footer
Suggested footer on all pages including Title Page: Presentation Title | Confidential
Date and time field can be fixed, or Update automatically. It appears to the right of the footer.
Slide number field can be turned on as well. It appears to the left of the footer.
Service Science 2014
© 2003 IBM Corporation
z/VM – Virtual Machine – pro vytváení logických server
z/VSE – pvodní systém pro základní HW modely – po 40. letech moderní 31-bit OS z mnoha vlastnostmi z/OS
TPF – zamen na podporu masivního transakního zpracování
Linux for System z
Souasný Hardware - CPC, TotalStorage (DASD, Tape), Logical Partitioning
Software
Monitorovací nástroje
Bezpenost dat
Mainframe Services
*
A pot file is a Design Template file, which provides you the “look” of the presentation
You apply a pot file by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) or BluePearl Deluxe.pot (white background) and click on Apply.
You can switch between black and white background by navigating to that pot file and click on Apply.
Another easier way to switch background is by changing color scheme. Opening the Task Pane, select Slide Design – Color Schemes and click on one of the two schemes. All your existing content (including Business Unit or Product Names) will be switched without any modification to color or wording.
Start with Blank Presentation, then switch to the desired Design Template
Start a new presentation as Blank Presentation
You can switch to Blue Onyx Deluxe.pot by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) and click on Apply.
Your existing content will take on Blue Onyx’s black background, and previous black text will turn to white.
You should add your Business Unit or Product Name by modifying it on the Slide Master
You switch to the Slide Master view by View > Master > Slide Master.
Click on the Title Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on the Bullet List Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on Close Master View button on the floating Master View Toolbar
You can turn on the optional date and footer fields by View > Header and Footer
Suggested footer on all pages including Title Page: Presentation Title | Confidential
Date and time field can be fixed, or Update automatically. It appears to the right of the footer.
Slide number field can be turned on as well. It appears to the left of the footer.
Service Science 2014
© 2003 IBM Corporation
z/OS
OS/390
TPF
z/VSE
Linux
VM
Linux
memory
CSS
OS/390
memory
CSS
CPU
CPU
CPU
CPU
Souasný Hardware - CPC, TotalStorage (DASD, Tape), Logical Partitioning
Software
Monitorovací nástroje
Bezpenost dat
Mainframe Services
*
A pot file is a Design Template file, which provides you the “look” of the presentation
You apply a pot file by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) or BluePearl Deluxe.pot (white background) and click on Apply.
You can switch between black and white background by navigating to that pot file and click on Apply.
Another easier way to switch background is by changing color scheme. Opening the Task Pane, select Slide Design – Color Schemes and click on one of the two schemes. All your existing content (including Business Unit or Product Names) will be switched without any modification to color or wording.
Start with Blank Presentation, then switch to the desired Design Template
Start a new presentation as Blank Presentation
You can switch to Blue Onyx Deluxe.pot by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) and click on Apply.
Your existing content will take on Blue Onyx’s black background, and previous black text will turn to white.
You should add your Business Unit or Product Name by modifying it on the Slide Master
You switch to the Slide Master view by View > Master > Slide Master.
Click on the Title Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on the Bullet List Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on Close Master View button on the floating Master View Toolbar
You can turn on the optional date and footer fields by View > Header and Footer
Suggested footer on all pages including Title Page: Presentation Title | Confidential
Date and time field can be fixed, or Update automatically. It appears to the right of the footer.
Slide number field can be turned on as well. It appears to the left of the footer.
Service Science 2014
© 2003 IBM Corporation
Velký poet uivatel
Souasný Hardware - CPC, TotalStorage (DASD, Tape), Logical Partitioning
Software
Monitorovací nástroje
Bezpenost dat
Mainframe Services
*
A pot file is a Design Template file, which provides you the “look” of the presentation
You apply a pot file by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) or BluePearl Deluxe.pot (white background) and click on Apply.
You can switch between black and white background by navigating to that pot file and click on Apply.
Another easier way to switch background is by changing color scheme. Opening the Task Pane, select Slide Design – Color Schemes and click on one of the two schemes. All your existing content (including Business Unit or Product Names) will be switched without any modification to color or wording.
Start with Blank Presentation, then switch to the desired Design Template
Start a new presentation as Blank Presentation
You can switch to Blue Onyx Deluxe.pot by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) and click on Apply.
Your existing content will take on Blue Onyx’s black background, and previous black text will turn to white.
You should add your Business Unit or Product Name by modifying it on the Slide Master
You switch to the Slide Master view by View > Master > Slide Master.
Click on the Title Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on the Bullet List Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on Close Master View button on the floating Master View Toolbar
You can turn on the optional date and footer fields by View > Header and Footer
Suggested footer on all pages including Title Page: Presentation Title | Confidential
Date and time field can be fixed, or Update automatically. It appears to the right of the footer.
Slide number field can be turned on as well. It appears to the left of the footer.
Service Science 2014
© 2003 IBM Corporation
Zálohování

Souasný Hardware - CPC, TotalStorage (DASD, Tape), Logical Partitioning
Software
Monitorovací nástroje
Bezpenost dat
Mainframe Services
*
A pot file is a Design Template file, which provides you the “look” of the presentation
You apply a pot file by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) or BluePearl Deluxe.pot (white background) and click on Apply.
You can switch between black and white background by navigating to that pot file and click on Apply.
Another easier way to switch background is by changing color scheme. Opening the Task Pane, select Slide Design – Color Schemes and click on one of the two schemes. All your existing content (including Business Unit or Product Names) will be switched without any modification to color or wording.
Start with Blank Presentation, then switch to the desired Design Template
Start a new presentation as Blank Presentation
You can switch to Blue Onyx Deluxe.pot by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) and click on Apply.
Your existing content will take on Blue Onyx’s black background, and previous black text will turn to white.
You should add your Business Unit or Product Name by modifying it on the Slide Master
You switch to the Slide Master view by View > Master > Slide Master.
Click on the Title Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on the Bullet List Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on Close Master View button on the floating Master View Toolbar
You can turn on the optional date and footer fields by View > Header and Footer
Suggested footer on all pages including Title Page: Presentation Title | Confidential
Date and time field can be fixed, or Update automatically. It appears to the right of the footer.
Slide number field can be turned on as well. It appears to the left of the footer.
Service Science 2014
© 2003 IBM Corporation
DB2 UDB – relaní databáze
CICS – Transakní server
Websphere – rodina produkt od webového aplikaního serveru pes middleware a po aplikace Business integration
Mainframe Services
Souasný Hardware - CPC, TotalStorage (DASD, Tape), Logical Partitioning
Software
Monitorovací nástroje
Bezpenost dat
Mainframe Services
*
A pot file is a Design Template file, which provides you the “look” of the presentation
You apply a pot file by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) or BluePearl Deluxe.pot (white background) and click on Apply.
You can switch between black and white background by navigating to that pot file and click on Apply.
Another easier way to switch background is by changing color scheme. Opening the Task Pane, select Slide Design – Color Schemes and click on one of the two schemes. All your existing content (including Business Unit or Product Names) will be switched without any modification to color or wording.
Start with Blank Presentation, then switch to the desired Design Template
Start a new presentation as Blank Presentation
You can switch to Blue Onyx Deluxe.pot by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) and click on Apply.
Your existing content will take on Blue Onyx’s black background, and previous black text will turn to white.
You should add your Business Unit or Product Name by modifying it on the Slide Master
You switch to the Slide Master view by View > Master > Slide Master.
Click on the Title Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on the Bullet List Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on Close Master View button on the floating Master View Toolbar
You can turn on the optional date and footer fields by View > Header and Footer
Suggested footer on all pages including Title Page: Presentation Title | Confidential
Date and time field can be fixed, or Update automatically. It appears to the right of the footer.
Slide number field can be turned on as well. It appears to the left of the footer.
Service Science 2014
© 2003 IBM Corporation
Tivoli System Automation – nadstavba NetView pro kontrolu celého systému a aplikací se sadou peddefinovaných reakcí na vyjímené stavy
Tivoli Omegamon – performance monitoring pro širokou škálu aplikací
Computer Associates
BMC
Mainframe Services
Souasný Hardware - CPC, TotalStorage (DASD, Tape), Logical Partitioning
Software
Monitorovací nástroje
Bezpenost dat
Mainframe Services
*
A pot file is a Design Template file, which provides you the “look” of the presentation
You apply a pot file by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) or BluePearl Deluxe.pot (white background) and click on Apply.
You can switch between black and white background by navigating to that pot file and click on Apply.
Another easier way to switch background is by changing color scheme. Opening the Task Pane, select Slide Design – Color Schemes and click on one of the two schemes. All your existing content (including Business Unit or Product Names) will be switched without any modification to color or wording.
Start with Blank Presentation, then switch to the desired Design Template
Start a new presentation as Blank Presentation
You can switch to Blue Onyx Deluxe.pot by opening the Task Pane with View > Task Pane and select Slide Design – Design Templates.
Click on the word Browse… at bottom of Task Pane and navigate to where you stored BlueOnyx Deluxe.pot (black background) and click on Apply.
Your existing content will take on Blue Onyx’s black background, and previous black text will turn to white.
You should add your Business Unit or Product Name by modifying it on the Slide Master
You switch to the Slide Master view by View > Master > Slide Master.
Click on the Title Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on the Bullet List Page thumbnail icon on the left, and click on the Business Unit or Product Name field to modify it.
Click on Close Master View button on the floating Master View Toolbar
You can turn on the optional date and footer fields by View > Header and Footer
Suggested footer on all pages including Title Page: Presentation Title | Confidential
Date and time field can be fixed, or Update automatically. It appears to the right of the footer.
Slide number field can be turned on as well. It appears to the left of the footer.
Service Science 2014
© 2003 IBM Corporation
Pravidelná záloha dat a jejich bezpené uloení
Systémová
Aplikovány všechny bezpenostní standardy
Mainframe Services
Mainframe Services
Operace s velkými objemy dat
Pístup mnoha uivatel najednou
Spolehlivost, odolnost, bezpenost, škálovatelnost
Veejný sektor
Mainframe Services
Mainframe Services
TWS (Tivoli Workload Scheduler) pro monitoring chyb v dávkovém zpracování
Mainframe Services
Mainframe Services
Mainframe Services
Aktivity pro odvrácení negativních dopad na zákazníka
Vyhledávání a navrhování aktivit pro zvýšení kvality a automatizace, inovace
Podpora teamové spolupráce
ízení projektových aktivit souvisejících s analýzou a implementací nových ešení
Vytváení dokumentace
Mainframe Services
Zamení pes více technických oblastí, ale ne do detail
Zamení na kvalitu a zlepšování
2nd level support
Instalace a upgrady produkt, instalace opravných balík
Implementace nových funkcí
Mainframe Services
NSD (monitoring a správa aktivních prvk sít)
Storage (uloení dat, zálohování)
RACF (security produkt, správa uivatelských út)
Batch Management (monitoring a plánování dávkového zpracování zákaznických dat)
Hardware (obsluha „eleza“ , upgrade a setup)
Mainframe Services
Mainframe Services