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Trusted Solutions | Proven Results

LPI Overview 2011

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Page 1: LPI Overview 2011

Trusted Solutions | Proven Results

Page 2: LPI Overview 2011

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OUR HISTORY

Established in 1998 to meet the loss prevention needs of retailers

Privately held company owned by management, private equity sponsorship, and Wells Fargo Retail Finance

More than a decade of service to over 60 retailers with 7,000 locations in retail, grocery, convenience and restaurant verticals.

Page 3: LPI Overview 2011

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• The cost of inventory loss due to theft and error was over $33 Billion in 2009 for all US retailers*

Represent 1.44% of retail salesMajority employee-caused• 43% Employee theft• 14% Errors

• The reported trends and averages:Shrink range .5% to 6% of retail salesDepartment store average 1.7%Specialty retailers 2.0% - 2.5%

*Source: National Retail Security Survey 2009 , University of Florida

INDUSTRY LOSS & TRENDS

Page 4: LPI Overview 2011

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TODAY’S CHALLENGES

Increased dishonesty• Personal financial stress

Decreased operational compliance• Lower payroll dollars & fewer staff

Increased external theft incidents• Inconsistencies in training & awareness

Heightened merchandise protection• Lower inventory levels require better protection

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A customized solution that focuses on the 6 components of a proactive loss prevention program.

Designed to increase:

Awareness

Theft Resolution

Productivity

Profitability

LP INNOVATIONS’ SOLUTION

Page 6: LPI Overview 2011

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OUR METHODOLOGY

LPI and industry “Best Practices”

Results driven core services

Customized approach

Return on investment

National presence

LPI and industry “Best Practices”

Results driven core services

Customized approach

Return on investment

National presence

Page 7: LPI Overview 2011

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CORE SERVICESInvestigationsBest Practice AuditsStore VisitsException AnalysisTraining & AwarenessTarget Store ProgramsProgram Development & Execution

SPECIALIZED SERVICES

Mystery ShoppingConsultingProgram AssessmentsPolicy DevelopmentInventory ObservationsInventory ProtectionLiquidation Services

PROGRAM COMPONENTS

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NationalField

PresenceIndustryExpertise

Value AddRelationshi

ps

THE VALUE PROPOSITION

CostEffectiveSolutions

ProvenResults

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Management & Senior Leadership Teams• 99% of our team has worked in the retail/restaurant

/grocery environment• Highly involved in the industry through certifications and

committees

Development Of Best Practices• Industry and client-specific best practices• Provide objective recommendations

Data Driven Analysis• KPI metrics development, analysis and reporting• National Shrink Database® (industry benchmarking tool)

INDUSTRY EXPERTISE

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We bring market density, velocity, lower travel costs & proximity to support our client’s objectives.

Our footprint across all 50 states, Puerto Rico & Canada provide our clients with:

High store visibility

Speed to resolution

Program savings

Store Operations partnerships

We bring market density, velocity, lower travel costs & proximity to support our client’s objectives.

Our footprint across all 50 states, Puerto Rico & Canada provide our clients with:

High store visibility

Speed to resolution

Program savings

Store Operations partnerships

NATIONAL FIELD PRESENCE

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An effective program that delivers through predictable and consistent expenses:

A fixed monthly fee per store

No fluctuations or surprises due to rising travel costs

No fluctuations due to rising benefit costs

No service interruptions due to staff turnover

An effective program that delivers through predictable and consistent expenses:

A fixed monthly fee per store

No fluctuations or surprises due to rising travel costs

No fluctuations due to rising benefit costs

No service interruptions due to staff turnover

COST EFFECTIVE SOLUTIONS

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Our clients experience a 20% - 30% average loss

reduction within the first year of our

program start date.

PROVEN RESULTS

LOSS REDUCTIONS

EXPENSE REDUCTIONSOn average, our clients

experience a 20% expense reduction

within the first year of our program.

Page 13: LPI Overview 2011

Trusted Solutions | Proven Results