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LMS INSIGHTS: GOVERNMENT

SECTOR

learningpool ASM ResearchAn Accenture Federal Services Company

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KEY CHALLENGES .............................................4

BENEFITS OF LEARNING MANAGEMENT SYSTEMS FOR GOVERNMENT ............................8

LEARNING TECHNOLOGIES TODAY ..................10

MANAGING COMPLIANCE ................................14

PERFORMANCE MANAGEMENT .......................16

GOVERNMENT LEARNING RECOMMENDATIONS .......................................18

CASE STUDIES .................................................22

TOTARA LMS IN THE NEW ZEALAND GOVERNMENT .........................28

THE FUTURE OF THE LMS IN GOVERNMENT ..............................................30

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Key challenges

The world is changing fast, and it is critical that governments worldwide are equipped with the skills and knowledge to keep up. More governments than ever are turning to technology-enhanced learning for efficient delivery of training on both a local and national level, which is especially important when budgets are squeezed and increasingly deep structural reforms need to be implemented rapidly and with great expertise. In light of this, we spoke to some of our Totara Partners to find out more about the key challenges facing their government customers today.

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Delivering more with lessThe universal pressure in the public sector is to deliver the highest quality and continuous improvement of services, without substantial increase (and preferably, a decrease) in operating cost. With employee costs often representing the largest part of the operating budget of public sector organisations, optimising what and how those employees deliver services is a primary focus of management. Whether it is cutting out duplication through organisational redesign or simply empowering employees with tools or processes to do their work more efficiently and effectively, that effort also comes at a cost. A well-structured and configured LMS can, in this instance, ‘deliver more with less’.

Sam Lewis, Catalyst

A fast-changing worldThere are several key challenges facing governments today. Firstly, the implications of sustained austerity mean that governments need to do at least as much with their training as before (if not more) with fewer resources and less money. The world is also changing significantly, and fast - changes such as the UK’s decision to leave the EU will mean that much of the European funding which supports many local projects will vanish, and is unlikely to be replaced by funding from the UK government. Some local authorities are also experiencing a reduced ability to provide services such as public libraries, museums etc., and with many schools being taken out of local authority care and being turned into academies run by organisations, charities and community groups, the face of British politics is changing dramatically.

Paul McElvaney, Learning Pool

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Even if councils stopped filling in potholes,

maintaining parks, closed all children’s

centres, libraries, museums, leisure centres

and turned off every street light, they will not

have saved enough money to plug the financial

black hole they face by 2020.The Guardian*

Changing staff requirementsGovernment bodies have always been faced with meeting high standards in the delivery and tracking of learning and development for their staff. Most recently they have had the additional challenge of budget constraints, meeting compliance across a diverse and complex organisation and consolidation of the sector which has led to a decrease in staff numbers, yet increased need for training. With a number of staff moving departments or taking retirement, these bodies risk losing a large volume of knowledge and need to ensure this is captured and disseminated.

Jonathan McAlister, Synergy Learning

Unnecessary duplicationOur clients tell us that the biggest issue that they are facing is a lack of joined-up thinking, leading to the risk of work duplication, and thus unnecessary expense. This is in both e-learning and platforms, with a number of departments all commissioning the same work, and even setting up separate learning platforms. In many cases, the departments are finding out about existing projects via us.

Paul Westlake, City & Guilds Kineo

Fuelling innovationBudgets and compliance are two of the key challenges here. But these are common in most organisations, and the great news is they can be overcome with a creative approach to L&D and an innovative partner to help support you.

Sam Morgan, Mind Click

Source: The Guardian | 25 November 2015 www.tinyurl.com/guardian-govt

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Benefits of learning management systems for government

The government sector exists in a highly regulated environment, meaning key facets of an LMS such as digital file management and compliance admin can be handled in a clutter-free, easy-to-manage platform. All information can be contained in one place, ensuring admin staff can locate files when needed. Equally, a LMS will allow government sectors to better reach their audiences and maximise the opportunity to convey messages in a clear and streamlined way.

Sam Morgan, Mind ClickGovernment agencies are always looking for ways to make training and development more efficient, and as a significant investment, the LMS is a great place to start. Specific efficiencies that government departments are seeking and finding with enterprise open source learning management systems like Totara LMS include:

■ A lower overall cost of ownership compared to other, closed-source systems

■ A very close fit with the agencies’ professional development and training needs, including high degrees of administrative automation and excellent reporting

■ Extensibility: where the LMS needs to support highly bespoke needs, it can be developed to do so

■ A close partnership between the learning and development of employees with performance management

Alexander Roche, Androgogic

LMS benefits Cost savings

Faster, more efficient learning

Content delivery to geographically

dispersed teams

Facilitating collaboration

More consistent learning content

Better tracking for compliance

Increased speed to competence

Improved accessibility

Transparency of learning data

Millions of government employees worldwide access their learning through a learning management system. But why are they becoming an increasingly popular element of state sector learning? We spoke to Totara Partners Androgogic and Mind Click about the benefits of using an LMS for government departments.

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Learning technologies today

Government agencies are increasingly looking to use cloud-based systems to increase efficiencies and access the most modern technological and functional

solutions to meet their business needs. They are also increasingly accepting and using open source solutions as this is where innovation is frequently found, and there is less danger of vendor lock-in as the solutions can always be taken in-house or transferred to competing suppliers. Adoption by government

agencies of the Totara LMS is an excellent example of

both of these trends.

Alexander Roche, Androgogic

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An LMS for today's government learning initiatives"One of the common approaches to deliver more with less in the public sector is to reduce the duplication of effort (and cost) by the consolidation of services by function or geography. With this can come savings in duplicated supporting services, particularly at the operational back end. However, any change to organisational structure brings with it challenges of onboarding and upskilling affected individuals into new roles. In this instance a well structured and supported LMS can provide a single source of truth for the ‘new’ organisation's culture and ‘how-to’ support around operational approaches and guidelines. Core content is delivered consistently (not subject to the style and skill of a given trainer or ‘super user’) and when people are brought together for expensive, but often necessary face-to-face sessions, their time is optimised. Importing and presenting relevant content from predecessor operations, brings all employees up to the same base level of understanding more quickly and allows the new organisation to become operationally effective much faster, as we found in our work with the Ministry of Business, Innovation and Employment in New Zealand.

A well structured and supported LMS will also allow employees to engage with that content when and particularly where they need it. With the consolidation of central operations, there remains a need still to deliver services of government as and when they are needed. Where government employees are operating remotely, they need the tools to do so, and timely access to skills and operational information is no exception to this. Mobile and potentially offline interfaces with learning content are, therefore, a vital consideration of any system. A further consideration for government organisations is the flexibility to scale and modify their systems to meet the changing needs of stakeholders. IT systems (including LMS) that are locked down by software licence issues will hold back rapid deployment and modification of functionality to meet new requirements. Interoperability of all systems (HR & payroll, CRM etc.) is also key, so starting with systems built on open standards gives governments the opportunity for less costly change and/or the scope to consolidate systems across peer organisations."

Sam Lewis, Catalyst

Since the introduction of Totara LMS’s seminar management we were able to reduce administrative burden significantly and to notably accelerate the registration process. Totara LMS also enables us to make use of new forms of blended and integrated learning

Damian Kalbermatter, Head of Further Education, Kantonale Verwaltung Thurgau, Switzerland. Customer of Synergy Learning

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What's a Certificate of Networthiness? Another thing to consider is that many government departments have very specific technology requirements. Many run on outdated or highly restricted IT infrastructures, which can make it more challenging to select the right learning technologies. Will the learning work across devices? Will it be accessible on ‘locked down’ government networks? Does it pose any risks to digital security? In the US, Totara LMS has been awarded a Certificate of Networthiness. We spoke to Totara Partner ASM to find out exactly what that means in practice.

Historically the various government departments we work with have operated in silos, meaning that their platforms are now at various stages of development. Within one government department, we have witnessed five separate platforms, ranging from Moodle 1.x to Totara 2.5.

The effort required to administer the sites and update a piece of content, for example, is very labour intensive.

The risk of true version control is also a real issue.

We are working with the government department to create a single platform, based on the latest Totara LMS build, that will pull all of these sites into one.

This provides the department with ease of administration, updates in one place, and most importantly, the ability to track and report on data across the whole department.

Paul Westlake, City & Guilds Kineo

"When a government agency considers a purchase of what’s termed ‘commercial, off-the-shelf’ or ‘COTS’ software product, a fundamental consideration is whether the product is secure and unlikely to compromise the effectiveness of other systems in the client’s enterprise. Making this decision before a purchase is made can be difficult. For this reason, the US Army established its Certificate of Networthiness, often referred to as ‘The CoN’.

‘Networthiness’ in this case is defined as the operational assessment of systems, applications, or devices to determine security, interoperability, supportability, sustainability, usability (SISSU) and compliance with Federal, DOD, combatant commander, Service, and agency regulations, policies, and guidelines. To attain a Certificate of Networthiness is akin to receiving a seal of approval. Totara LMS was awarded its Certificate of Networthiness in 2014.

Another government agency that offers guidance on the suitability of software is the Department of Veterans Affairs (VA).

The VA’s Technical Reference Model presents a list of assessed technologies and standards used to develop, operate, and maintain enterprise applications. All entries in this list have undergone VA’s strategic assessment based upon the nature of the technology. Totara LMS was ‘Approved with Constraints’ as of May 2016. ASM Research, an Accenture Federal Services Company, successfully sponsored Totara LMS through both the US Army and VA assessments that resulted in the software’s certification.

Other agencies have their own particular standards. Nevertheless, for those wishing to purchase Totara LMS for their agency, it is reassuring to know that two of the largest US Government departments have rigorously tested Totara LMS and found the software to be secure and compatible with other systems in their enterprise.

At a time when the US Government is committed to more widespread use of open source software, Totara LMS is a solution that can be purchased with confidence."

David Maddrell, ASM

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In the state sector, compliance is an extremely important part of the learning programme. Ensuring all employees are up to speed with government policies and standards is essential for the smooth running of a government department, and can help protect teams from major legal issues. We spoke to Synergy Learning to find out how government departments can use an LMS to manage compliance.

Managing compliance

"With varying goals and requirements, diverse departments and levels of management that exist within this sector, it is a huge challenge to ensure all employees’ learning and development requirements are being met consistently. Most departments have their own training platforms as opposed to combining and collaborating together in a centralised manner.

Totara LMS significantly improves the way in which training is delivered, and can be setup for access by multiple organisations with tailored courses, reports and dashboards available to personalise the overall learning experience. By providing access to content and courses online, this enables learners to train at their convenience and provides ease of access to a catalogue of other courses they may be interested in for personal development.

Ensuring staff are compliant in their role and meet organisational requirements is a necessity in nearly all organisations now, but mandatory training doesn't have to be a dull affair that no one enjoys and leaves to the last minute.

Totara LMS has the ability to create engaging content with embedded media and social media content, keeping it fresh and relevant. Activities can be interactive, individuals can participate in two-way conversation and feedback with their trainers and work colleagues alike providing an overall increase in engagement and retention of content. The completion status of these courses can then be reported on at various levels, with managers able to easily access progress of their staff and receive triggers at various stages of this cycle.

Totara LMS is able to produce custom compliance reports that can be filtered by department, line manager and specialisms and provide information that can be dynamically fed with completion data from the LMS but it can also show more than just training records, it provides insight into evidence-based learning and identifies gaps that can fast-track the development of staff."

Jonathan McAlister, Synergy Learning

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Why accessibility mattersRelated to compliance, another important factor for governments to consider is whether they are compliant themselves in their learning provision. Accessibility is crucial in diverse government audiences, and governments must ensure that all of their learning is available to everyone who needs it. Totara Partner ASM gives a US Government perspective on why accessibility matters, and the potential consequences if a department’s content doesn’t comply.

"The United States Federal Government requires through its Federal Acquisition Regulation that all websites and web tools must meet the 508 Amendment to the Rehabilitation Act of 1973. The amendment describes programming methods that best ensure all users, including those with any kind of disability, can use websites or Commercial Off-the-Shelf (COTS) web products. Anyone who wishes to do business with the Federal Government in terms of building web or multimedia hardware/software, must comply with this regulation. Section 508 Amendment to the Rehabilitation Act (often referred to simply as ‘508’) applies to all Federal agencies when they develop, procure, maintain, or use electronic and information technology. Under this law, all government agencies must provide disabled employees and members of the public access to information that is equivalent to the access available to their fully-abled counterparts. To date there have been a number of lawsuits in both the public and private sectors that have been brought by people with disabilities against organisations that allegedly contravene this provision.

These plaintiffs claimed they did not have equal access to information readily available to those without a similar disability. In a learning environment where the transfer of knowledge and skills depends so much on the ability of people to access information from computer-based systems, abiding by the provisions of 508 is essential to creating a level playing field. Totara LMS provides the framework and a means to deliver content prepared in third-party software. Totara Learning is responsible for ensuring the Totara LMS software used by a student is 508 compliant, and whoever created the course content has 508 responsibility for that content. Totara Learning has partnered with ASM Research to rigorously test the Totara software using programs designed for that express purpose. To date, Totara LMS has performed exceptionally well and the few errors found in beta versions have been corrected before each major release. However, 508 testing is a regular occurrence with tests run whenever there’s a significant change in the software."

Sam Lewis, Catalyst

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Performance management

The ability to manage performance effectively in the state sector is essential. Many government departments comprise thousands of employees under complex organisational hierarchies, making the efficient management of learning and development crucial to the overall success of the department. So how exactly can an LMS be optimised for highly effective performance management?

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PERFORMANCE

"A well-structured and configured LMS will provide a seamless user experience by curating and presenting learning pathways that support the development of specific competencies. Demonstrated competencies can be linked to career progression upward and across an organisation. Having these pathways transparent and available on the LMS allows managers to describe and assign progression opportunities, but equally, for employees to self select and aspire to new skills and roles.

The LMS can in turn host development plans with integrated appraisals that give both employees and their managers the information they need to demonstrate and manage performance. The LMS supports simple processes that reduce replication of effort (in entering and sharing performance details), reducing compliance time and therefore cost. This also supports a substantial, positive impact on employee engagement.

A central, co-ordinated and online repository of organisational competence and performance allows for significant value to be generated from automated reporting. The LMS can be interrogated to highlight who has what competencies, but also who is where on a pathway to those competencies using completion filters. This insight can aggregate from individual to team, to department and support succession and wider workforce planning. Particularly for organisations undergoing or subject to change, insight of existing or emerging skills gaps is critical."

Sam Lewis, Catalyst

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Design with the learner in mindNever lose sight of the fact that the system is, first and foremost, for the learner. Collect feedback and ask for input whilst creating the platform. You are not designing a solution for yourself.

Paul Westlake, City & Guilds Kineo

Alexander Roche, Androgogic

Create competency frameworksMost government agencies have overarching competency or capability frameworks for their personnel. These capabilities are rarely mapped down to a specific position or job description level but instead remain more high level, and have to be manually mapped to the individual. By more accurately mapping the high-level frameworks to specific job roles, agencies can then use Totara LMS to automatically assign those capabilities to individuals via their learning and development plans.

These capabilities can then be linked to courses, and be completed when the course requirements are met by the employee. However, there is another more profound opportunity, as the manager or supervisor can also change the scale values for a specific competency and even post notes or evidence in the learning plan. This allows options for managed workplace professional development that can transcend or augment traditional LMS delivery of courses alone - the 20 of the 70:20:10 learning model.

Government learning recommendations

Often, L&D teams in governments find that the pace of change can be very slow, and can require enormous effort to drive improvements to the existing programme. We spoke to some of our Totara Partners for their tips to help government organisations get started on the path to better learning and performance management.

Put blended learning at the heart of your L&D strategyThe most effective learning programmes use a blend of approaches and learning technologies to support and empower learners of all abilities. By blending your online content with workshops you allow both learners and trainers to maximise their time in a training room, leading to reduced travel time/costs and the need for training rooms. You could even replace your traditional workshops with online webinars to eliminate these costs altogether.

Personalised contentGovernment departments are highly complex, encompassing a wide range of job roles and skillsets. Providing different groups of learners with different homepages enables you to tailor and simplify their learner journey. Customising content also means you can reflect the values and processes of your own organisation, which may differ vastly from other government departments in your area.

Jonathan McAlister, Synergy Learning Paul McElvaney,Learning Pool

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Integrate social learning with your LMSIntegrating social learning with online training can be an effective way to encourage cross-channel communication across government teams and departments. It allows users to interact and engage in learning by taking part in group discussions and contributing to feedback in a controlled environment, adding an element of synergy to the overall learning experience, sharing and capturing valuable knowledge.

Jonathan McAlister, Synergy Learning

A flipped learning modelProvide pre-course learning to make the face-to-face experience more valuable. This ‘flipped learning’ model ensures time-pressured government employees make the most of their time in seminars by preparing in advance, making the learning process more efficient.

Paul McElvaney,Learning Pool

Make use of User Generated Content Encouraging employees to contribute to their own learning content instills a feeling of self-control and autonomy. In an environment where budgets are tight, UGC alleviates additional content creation costs and ensures it is created in a form most suited to the end user. A win-win situation for everyone involved!

Jonathan McAlister, Synergy Learning

Sam Lewis, Catalyst

Get employees involved in testingUnderstand what you've got in your LMS and get your employees engaged in testing functionality and configuration.

Too often an LMS is employed to deliver and track compliance training only. This frequently results in a negative user-perception and limits its potential as an enabling platform for much wider learning and performance development applications.

When configuring your LMS, consider workflows in different parts of the organisation and how they relate. Think about and test how many clicks per interaction and or define audience specific dashboards. The more interaction you secure, the better data can be extracted to support organisation performance. Strive for user pull rather than organisation push in adoption.

Encourage learning from peersDon’t underestimate the value of peer sharing and social learning. Just because you work in a highly regulated environment doesn’t mean your learners wouldn’t benefit from learning from one another. Also, if you haven’t considered hosting your LMS externally, it’s worth exploring. You’ll often get a lot more support and more efficient LMS delivery with an external host.

Sam Morgan, Mind Click

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Somerset County CouncilSomerset County Council has over 5,000 employees, and managers needed a smarter way to conduct staff appraisals for this many people. They needed a way to improve team and individual performance through continuous discussion and feedback to enable employees to meet organisational and personal objectives, and chose to facilitate this with Totara LMS, with the help of Learning Pool.

Learning Pool helped Somerset County Council enhance their existing Totara LMS, ‘The Learning Centre’, by building an adapted appraisals process directly into the LMS. This has enabled Somerset County Council to collect better data about its employees and conduct more valuable appraisals for more efficient performance management.

VIEW THE FULL CASE STUDY

Case studies

New Zealand Ministry of JusticeWith over 3,500 employees across New Zealand, the Ministry of Justice needed an LMS which would support learners across the country in a wide range of roles, and to support a blended programme for new recruits. They chose to work with Totara Partner Kineo Pacific to implement a new LMS.

This LMS, called ‘Thrive’, is now used as a central learning platform for all Ministry of Justice employees. Since its implementation, use of the organisation’s LMS has increased by over 100%, and almost 80% of employees have accessed the platform since its launch. 64% of employees come back to do more than one course, demonstrating that Thrive has been a resounding success with learners.

VIEW THE FULL CASE STUDY

Australian Sports Anti-Doping Authority (ASADA)The Australian Sports Anti-Doping Authority (ASADA) is a government statutory authority seeking to protect Australia’s sporting integrity and health of athletes through the elimination of doping. Following a series of high-profile doping cases, ASADA needed a new LMS to enable them to educate and engage learners on the subject of anti-doping.

ASADA partnered with Kineo Pacific, who helped them implement Totara LMS as a key platform for stakeholder engagement. The award-winning platform is used to award Open Badges to the 38,000 learners using it to access learning, with over 50,000 badges awarded since the platform launched. The platform saves ASADA $26,000 on training a year, and has led to a 40% increase in user satisfaction with the LMS.

VIEW THE FULL CASE STUDY

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New Zealand CustomsNew Zealand Customs has more than 1,200 geographically distributed employees tasked with ensuring the security of the country’s borders. The Customs team wanted to improve the learning management process, saving time for staff and managers and helping employees make the most of development opportunities across the organisation.

New Zealand Customs worked with Catalyst to move learning content onto Totara LMS, with Catalyst providing significant technical support for the solution to ensure their strict security standards were maintained throughout the platform. Thanks to Catalyst’s Totara LMS, learners across New Zealand now benefit from a ‘self-service’ learning model, while managers are able to track the progress of their employees through the system.

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Northumberland County CouncilFor many years, Northumberland County Council had struggled to deliver learning to 6,000 employees spread across a large geographical area. They needed a cost-effective, flexible solution to replace their multiple legacy databases and platforms, and chose to work with Totara Partner Learning Pool to introduce Totara LMS to the council.

Totara LMS is now used to actively manage team development, with quick, easy and consistent access to all learning content. This platform also enables partners outside the council’s corporate network to access the resources they need, reducing learning administration. This platform has revolutionised Northumberland County Council’s approach to L&D, and reduced the cost of training delivery by a staggering 80%. It also saves over 10,000 hours of classroom delivery a year, as well as 1,200 hours of administration time, enabling the council to focus on providing more training to its staff.

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Marrickville CouncilMarrickville Council needed a system to reach all of its staff, including supervisors, indoor and outdoor workers, ensuring everyone could benefit from training sessions and learning resources. They chose to partner with Androgogic to create a new Totara LMS, ‘Ladder’, to enable employees to climb higher both personally and professionally.

The Ladder platform has empowered staff and supervisors alike to take control of their training. Learners can apply for and complete learning courses online, and supervisors have a useful overview of which learning activities employees are completing. Moving learning management online has had a significant impact on the efficiency and effectiveness of Marrickville Council’s training initiative, bringing more learning to more people.

VIEW THE FULL CASE STUDY

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The New Zealand state sector is undergoing its biggest transformation in a generation, including the Better Public Services change programme, and strengthening functional leaderships across all central government agencies.

Globally, governments need to achieve more with less, driving the need for more innovative ways of working. Within the New Zealand Government sector, open source technology is driving collaboration and flexible learning opportunities. It’s easy to see how the same principles can be applied within governments worldwide.

Across government and other public sector organisations nationwide, Totara LMS has become the learning platform of choice for departments including the Ministry of Justice, the Inland Revenue, the Department of Internal Affairs and New Zealand Customs.

An example of sector collaborationUnderpinning the widespread adoption of Totara LMS is the emergence of the ‘NZ Totara User Group’. Existing and prospective users from many different government and public sector organisations meet every month, usually at a government location or a Totara Partner premises.

The group spends at least a half day on sharing, collaborating and learning from each other as well as from invited speakers, all with the aim of getting the most out of their solutions.

The NZ Totara User Group is a great example of resource and knowledge sharing within the government sector, and is often based on the fact the organisations participating have shared outcomes at local and national level. Collaboration extends beyond the monthly meetings into work shadowing opportunities, joint suggestions about future features and even shared ‘mini projects’ from time to time. Certainly, any additional plugins developed by one agency have been much used by others as they are shared.

Totara LMS in the New Zealand Government

Did you know…Nearly 80,000 users access their learning via Totara LMS across 10 key government departments in New Zealand?

It is clear how open source technology like Totara LMS can be used to support this collaborative approach in other governments worldwide. Other governments around the world can learn from the success achieved in New Zealand, enabling them to start reaping similar cost savings and productivity improvements.

Adopting an open, collaborative philosophy built on open source platforms has proved a resounding success for the New Zealand Government, and we believe that this can be replicated around the world for more cost-effective, flexible and open learning.

ProspectivePublic SectorUser seeking advice

Wider Community Sharing

Government Agencies

Feedback to Totara Team

Government Totara LMS User Group

■ Common goals ■ Content sharing ■ Same challenges ■ Joint experiences ■ Lobby future direction ■ Share costs

How can other governments replicate this model?

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The future of the LMS in government

In an increasingly volatile, faster-changing world, governments are looking for learning solutions that can help manage the impact of that change successfully while remaining cost effective. A flexible, functionally rich LMS is a fundamental foundation for delivering effective and engaging learning. We can expect open source platforms to become increasingly popular as they can be tailored to the specific needs of budget-squeezed government departments.

We expect more governments worldwide to realise the benefits of open source learning management systems, making them their preferred choice for future-proof learning.

In the coming years, we expect e-learning to continue to grow, but in the context of blended programmes. We also expect to see the rise of on-the-job work aids becoming available via the LMS as well as courses, giving remote workers access to quick reminders of key policies while on a customer visit, or access to an FAQ as a memory aid. Open Badges are also likely to be used more widely to incentivise learners, and we predict that some organisations will find success in extending their branding through badges. As well as this, the use of learning plans and online appraisals will make government learning management systems one-stop shops for L&D, with everything linked under one roof for a more consistent learning experience.

Paul McElvaney, Learning Pool

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Totara Learning is rapidly transforming the learning technology software market. Our products include the award-winning Totara LMS, a functionally rich learning management platform and Totara Social, an enterprise Social Learning Network designed to foster collaboration, communication and knowledge sharing.

Totara Learning products are open source, highly flexible and bring powerful freedoms to all organisations with formal and informal learning needs, both within the workplace and the extended enterprise. They are used by many industry sectors, including finance, retail, energy, health, government and not-for-profit organisations. Customers range from small to large multinational corporations – a testament to our innovation, robust versatility and scalability.

www.totaralearning.com

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