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Lisa Burns Resume Contact Information 0419 335 305 [email protected] Linked In Profile: Lisa Burns Career Objective I am pursuing a position where I can utilise my broad administration / secretarial skills and experience along with the transferable skills from both the workforce and my voluntary roles to offer my future employer a valuable employee who has real world experience. I have a professional demeanour, I am flexible, dependable, adaptable, a team player and I have a great sense of humour. I am proactive and reliable in my approach to my work and I always present myself in a professional manner. Professional Development BSB40515 Certificate IV in Business Administration CHC40213 Certificate III in Education Support BSB50101 Diploma of Business 4764 Internal Auditor Training - Quality Systems ISO Certification 50104 Effective Public Speaking - Dale Carnegie Effective Speaking P1348 Effective Employee Performance Management – Human Resources Computer Skills Microsoft Office: Word Processing, Excel, PowerPoint, Outlook Employment History QMS Consulting Pty Ltd / Snazzy Learning Solutions - February 2015 to September 2016 Office Administrator RTO setup - creation of documentation Mapping of training resources Excel spreadsheets, Power point presentations, Outlook Maintain files and databases Lisa Burns 0419 335 305

Lisa Burns - RESUME 2016

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Page 1: Lisa Burns - RESUME 2016

Lisa Burns Resume

Contact Information

0419 335 [email protected] Linked In Profile: Lisa Burns

Career Objective

I am pursuing a position where I can utilise my broad administration / secretarial skills and experience along with the transferable skills from both the workforce and my voluntary roles to offer my future employer a valuable employee who has real world experience. I have a professional demeanour, I am flexible, dependable, adaptable, a team player and I have a great sense of humour. I am proactive and reliable in my approach to my work and I always present myself in a professional manner.

Professional Development

BSB40515 Certificate IV in Business Administration CHC40213 Certificate III in Education Support BSB50101 Diploma of Business 4764 Internal Auditor Training - Quality Systems ISO Certification 50104 Effective Public Speaking - Dale Carnegie Effective Speaking P1348 Effective Employee Performance Management – Human Resources

Computer Skills

Microsoft Office: Word Processing, Excel, PowerPoint, Outlook

Employment History

QMS Consulting Pty Ltd / Snazzy Learning Solutions - February 2015 to September 2016

Office Administrator RTO setup - creation of documentation Mapping of training resources Excel spreadsheets, Power point presentations, Outlook Maintain files and databases Prepare and type reports, presentations, memorandums, proposals and correspondence Proof read and correction of training and marketing documentation Schedule appointments and meetings Office supply inventory Coordinate staff PD training sessions and corporate functions Provide secretarial, operations and administrative support to management Assist in the creation of training manuals Marketing support – manage website, Pure Chat / enquiries RTO Compliance – assist with the creation of policies and procedures for Quality Management

System

Lisa Burns 0419 335 305

Page 2: Lisa Burns - RESUME 2016

Lisa Burns Resume

AQIS - Australian Quarantine & Inspection Service (Biosecurity) – 2008

Project Manager – contract Coordination of all meetings with staff and suppliers regarding relocation. Liaise with staff and management regarding requirements for relocation. Ensured OH & S requirements were followed. Coordination of all office furniture and equipment to be packed securely for move. Coordination of removalists Liaise with builders and suppliers in relation to office fitout. Coordination of goods and services for new location. Coordination of services: power, gas, water, alarm, cleaners

Please Note: All voluntary roles were completed during my career break.

Altona Hockey Club Inc. 2010 - 2013

Executive Board MemberTeam Manager

St Mary’s School, Altona 2009 - 2010

Executive Board Member

Altona College 2001 - 2008

Executive Board Member

Altona West Kindergarten Inc. 2000 - 2004

Executive Board Member

Past Professional Experience

I also have experience in the following industries: Print Media – The Age newspaper – Executive Assistant IT – Amdahl Australia Pty Ltd – Office Manager Engineering – Safetell Pty Ltd – Executive Assistant Real Estate – Burgess Rawson & Associates – Executive Assistant Tourism – Melbourne River Cruises – Executive Assistant/Receptionist

Lisa Burns 0419 335 305

Page 3: Lisa Burns - RESUME 2016

Lisa Burns Resume

Referees

Dianne RamageDirectorQMS Consulting Pty Ltd and Snazzy Learning SolutionsMobile Phone: 0499 999 195Business: 1300 133 003

Carl MasseyFormer employee of QMS ConsultingMobile Phone: 0427 930 392

Brett Guerin (personal referee)Victoria PoliceAssistant Commissioner Mobile Phone: 0400 581 240

Gaylene PodhajskiDepartment of Agriculture Director Phone: 8308 [email protected]

Lisa Burns 0419 335 305