Ms. Linda Dawn Barrett18277 Waterview LaneSaint Inigoes, MD 20684(301) 481-0324Ldbarrett31@gmail.com
Position, TitleSr. Operations Manager
Years of Relevant Experience10+ years
Educational HistoryTechnical Training/CertificationsAgile 101, November 2016Proposal Color Reviews, Aug 2016Insider Threat, July 2016Developing an Insider Threat Program, July 2016RFP Compliance, April 2016Shredding an RFP, Jan 2016How to Write a Management Approach, Feb 2015How to Write an Executive Summary, Jan 2015How to Develop a Technical Approach, Jan 2015Introduction to CMMI, July 20142013 Leadership Southern Maryland Graduate/AlumniEVM Concepts, Feb 201335 Hour PMP Certification Training, October 2012SkilPort PMP Certification Training, August 2012PMP Boot camp July Nov 2012Introduction to ITIL V3 Framework, June 201Introduction to ITIL V3 Framework, June 2012IT Project Management Essentials: Executing IT Projects, October 2011Project Management Fundamentals, October 2011Capture Management for Government Contractors, June 2010Microsoft Project, May 2010Microsoft PowerPoint Advanced, March 2010Microsoft PowerPoint Introduction, Feb 20107 Highly Effective Habits for Managers, May 2009FSO Program Management, March 2008 (Certified FSO)Recognizing Substance Abuse in the Workplace, January 2008HR and the Law, Jan 2007Microsoft Access, June 2007Microsoft Excel, June 2006
Security Clearance StatusDIA, Top Secret/SCI with CI Poly, 2013
Operations Manager, Favor TechConsulting, LLC.08/2013- Present
Ms. Barrett, Sr. Operations Manager and Facility Security Officer (FSO) representing Favor TechConsulting, LLC a 8(a), SDVOSB and EDWOSB is responsible for the management of Corporate Operations to include Human Resources (HR), Recruiting, Security, Proposal Management and CMMI activities.Operations ManagerMs. Barrett provides a variety of management and professional support across the organization with an emphasis on planning, performance management, operational efficiency and effectiveness and organizational development. Ms. Barrett coordinates and leads several activities within the organization to support a variety of initiatives aimed at increasing organizational effectiveness. Ms. Barrett exercises independent judgment, employs exceptional analytical skills, and communicates clearly and effectively. She is well organized, a problem solver, multi-task with ease and is results driven. Ms. Barrett can liaise effectively across the organization, communicating easily with staff in the full spectrum of technical roles and at all organizational levels. She works closely with the COO on a day to day basis and represents the COO on specific initiatives.Proposal ManagerAs a Proposal Manager, Ms. Barrett ensures that proposal submissions are compliant with the applicable RFP, RFQ, or RFI requirements and instructions. Ms. Barrett has experience supporting many different agencies such as: DoD, DHS, VA, HHS, SEC, CMS, and IRS along with many different types of proposal responses (i.e. IDIQ, GWAC, TO) Proposal Management tasks include:Work with the Business Development and Capture Managers to identify necessary proposal team resources, and organize and manage the proposal teamCollaborate with the Business Development/Proposal Coordinator to manage the full life cycle process from initial pink draft to final white glove submissionsDevelop proposal schedule, technical volume outline and page allocation, writing assignments, compliance matrices, storyboards, and subcontractor data callsCreate proposal team writing assignments, guide the development of original material, and research historical material for reuse/applicability to the current opportunityRewrite/edit existing material to incorporate into writing assignmentsWork closely with Subject Matter Experts (SME) and project staff to develop win themes and discriminatorsFacilitate color team and progress reviews ensuring accuracy, consistency, and compliance of the technical proposal with the RFP requirementsEnsure that feedback given during the color and progress reviews is correctly recorded. Following each review, work with the writers to generate action items/next steps and share with all participantsCoordinate with technical writers and technical contributors to address identified deficiencies thereby strengthening the overall technical approachManage and coordinate communications across all internal and external stakeholders and contributors to business development activities, such as, proposal development, data calls, customer ratings and quotes, performance awards and significant accomplishments, and similar materials and activitiesDevelop Graphics and coordinate with graphics team to ensure updatesIdentify barriers to progress, plan and implement effective and efficient problem-solving and corrective action plansCapture lessons learned and implement improvements to the proposal process
Organizational Training Manager CMMI Develop and Update Organizational Training Plan to ensure compliance with CMMI Software Engineering Institute (SEI) Maturity Level 3 for Services and Development Deliver organizational training to assigned employees to support strategic business objectives and the training needs that are common across all projects and supporting departments Develop training feedback methods Update strategic needs process Asses employee -expressed career development needs Determine training outcomes that will address achieving performance goals, closing gaps, satisfying employee career development needs, and fulfilling external requirements Update Process Access Library (PAL) to reflect training needs Met with lead appraiser to conducts interviews regarding Organizational Training relevant to CMMI Level 3 for Services and Dev
Facility Security Officer (FSO)Ms. Barrett manages and administers all security requirements for Favor TechConsulting Facility and Personnel clearances. This includes:Maintenance/processing of Facility Clearance (FCL)Personnel Clearance Processing (PCL)Electronic Fingerprinting Services Process all VA onboarding documents, coordinating with the Security Information Center (SIC) and the Contracting Officer Representative (COR)JPAS /e-QIP/e-FCL maintenance and updatesPreparation of initial and annual security training briefingsPersonnel Clearance Processing (PCL) to include submitting and tracking status of clearance and suitability requests (NACI, NACLC, SSBI, ADP I &ADP II) Assists project managers in supporting the various classified contract locations throughout the USSecurity Liaison to Government CustomersVisit Authorization Letter (VAL) via JPAS for classified and unclassified visitsPreparation for Defense Security Service (DSS) inspection and audits Administration and processing of SCI nominations Consulting services for processes and procedures Monitoring of personnel adjudication actionsInvestigates security violations and quickly implement necessary corrective action, as needed Self-Inspection & Audits National Industrial Security Program Operating Manual (NISPOM) Annual Security TrainingDevelop and monitor Insider Threat Program
Security Consultant, Barrett SeKurity Consulting04/2013-Present
Ms. Barrett provides Department of Defense (DoD) contracting companies with Security Consulting Services. In order for small and or large businesses to bid or compete for classified work within the DoD or any other agencies they must obtain and maintain a final Facility Security Clearance (FCL) at the Secret or Top Secret level, depending on the type classified work they would be handling. Ms. Barrett provides various companies with the security services they need to satisfy their contractual obligations. Ms. Barrett provides small and large businesses, organizations, and government contractors with the following:Maintenance/processing of Facility Clearance (FCL)Personnel Clearance Processing (PCL)Electronic Fingerprinting Services JPAS /e-QIP/e-FCL maintenance and updatesPreparation of initial and annual security training briefingsPersonnel Clearance Processing (PCL) to include submitting and tracking status of clearance and suitability requests (NACI, NACLC, SSBI, ADP I &ADP II) Assists project managers in supporting the various classified contract locations throughout the USSecurity Liaison to Government CustomersVisit Authorization Letter (VAL) via JPAS for classified and unclassified visitsPreparation for Defense Security Service (DSS) inspection and audits Administration and processing of SCI nominations Consulting services for processes and procedures Monitoring of personnel adjudication actionsInvestigates security violations and quickly implement necessary corrective action, as needed Self-Inspection & Audits National Industrial Security Program Operating Manual (NISPOM) Annual Security Training
Sr. Business Analyst, ShadowObjects, LLC 04/2013 10/2013
Ms. Barrett, Sr. Business Analyst representing ShadowObjects, LLC, a SDVOSB is responsible for all business development, networking, employee relations, proposal management and coordination. Ms. Barrett works with various partners to analyze certain programs and portfolios to support the NAVYs strategic business goals. Ms. Barrett identifies strengths and develops strategic plans for supporting the DoD and other agencies as they relate to SO capabilities. Ms. Barrett prepares business cases ensuring that proposed projects and programs are in line with strategic business goals. This includes preparation and analysis of; Internal Rate of Return (IRR), Payback Periods, Cost Benefit Analysis, Opportunity Cost, and customer needs. She ensures constraints; risks and assumptions have been identified. Ms. Barrett is the Proposal Manger for all B&P activities. She takes end-to-end ownership and command of proposal development and related support processes, including down-select questions, written proposals, oral presentations, Evaluation Notices (ENs), Final Proposal Revisions (FPR), etc. She pro-actively develops, maintains, and continuously applies the SO proposal planning process for each proposal, to include outlines, storyboards, themes, action items, etc. Ms. Barrett develops targeted questions and interviews technical and programmatic staff to extract the critical information necessary to develop technical and managerial solutions. She remains current on all amendments and modifications to the solicitation. In concert with the Capture Manager, Ms. Barrett is proactive in the conceptualization and development of strategic win themes and discriminators and performs quality checks of all proposal sections and volumes. Ms. Barrett also supports industrial level security programs. She conducts and participates in security plans, procedures, and instructions. She is responsible for personnel clearance processing: nominations, tracking, indoctrinations, reporting, debriefs; daily use of personnel clearance data systems (Joint Personnel Adjudication System [JPAS] and guides employees in the use of the DSS e-QIP including professional review of form SF86 prior to submission.
Project Manager, PSI Pax06/2006- 04/2013
Ms. Barrett provided Project Management support to over 50 PSI Pax personnel and HP Site Delivery leads supporting the Navy Marine Corps Intranet, and the Continuity of Services Contract (COSC). She worked with EDS/HP Site Delivery Leads to manage program requirements, staff, control cost and financial tracking. Ms. Barrett maintained, retrieved and analyzed technical and financial program data using HPs contract management systems eTemp, eLance & SmartLabor as well as EDS/HP preferred system for incident tracking Remedy and then Heat. Ms. Barrett worked with EDS/HP on the initial NMCI, CoSC and the future NGEN contract to determine activity duration, resources, resource breakdown structures and resource hiring strategies. Ms. Barrett provided various methodologies for estimating project schedules and used techniques such as fast tracking, crashing, resource leveling and critical chain method to ensure that the schedule was controlled and project deliverables were on schedule. Ms. Barrett performed qualitative and quantities risk analysis and developed risk response strategies with a focus on disaster recovery. Ms. Barrett ensured that all employees were 8570 Compliant within six months of hire. She developed training programs and processes to ensure that each employee received their Security + certification and all other required training. Ms. Barrett also conducted project meetings, site visits, quarterly individual staff meetings to address goals, personnel performance, ticket counts, SLAs customer concerns and any other concerns brought to management for action. Ms. Barrett scheduled delivery and reporting of Monthly Program Reviews, Quarterly Program Status Reviews, Milestone tracking, she maintained status of all delivery orders, purchase orders and contracts. Ms. Barrett developed and maintained positive relationships and open communication with both contract and government customers. Under this contract, Ms. Barrett was the NMCI POC who managed and coordinated all Direct Funded Contractor (DFC) seats. Ms. Barrett initiated all new seat request, software/Hardware request and peripheral request using the RFM & SReF NMCI ordering system. Ms. Barrett approved all monthly service invoices, MACs, Service Request, Software request and any other service to ensure to end user was up and running. Ms. Barrett completed all tech refresh request ensuring that all machines met the requirements for the Navy Marine Corps Intranet.IT/IM Fleet Readiness Center, East (Cherry Point, NC) Ms. Barrett was responsible for overall contract execution. Ms. Barrett maintained a visible and approachable presence with her workforce and the customer. She directed the team, conducted on-site supervision of personnel, interfaced twice weekly by phone with off-site individuals and interacted regularly with the customer to ensure customer satisfaction. Ms. Barrett provided her team with training opportunities for personal and professional growth to ensure personnel stay abreast of current technologies and Government policies while also providing individual counseling regarding work performance. As the person, responsible for overall contract performance, Ms. Barrett scheduled and attended all customer progress meetings in support of modifications and enhancements of applications, managed the progress of all projects throughout their life cycles, and maintained current project files. She reviewed all CDRL requirements to ensure compliance with technical requirements and schedules. Ms. Barrett supported the official delivery of the following CDRLs: Monthly Status Reports (CDRL A001), Acceptance Test Plans (CDRL A002), Test Sheet Templates (CDRL A003), Software Development Plan (CDRL A004), Life Cycle Management (LCM) Documentation (CDRL A005), Quality Control Plan (QCP) (CDRL A006), Software (CDRL A007), and POA&M (CDRL A008). Ms. Barrett has responsibility for contract and financial oversight/execution, problem resolution, and top-level customer interface. She interfaces regularly with FRC-E and FRC-SE to offer her opinions and expertise in the evaluation of new FRC systems.
Proposal Management:Ms. Barrett ensured that proposal submissions were compliant with the applicable RFP, RFQ, or RFI requirements and instructions. Various proposal tasks included; working with the Business Development and Capture Managers to identify necessary proposal team resources, and organize and manage the proposal team. Collaborated with the Business Development/Proposal Coordinator to manage from initial pink draft to final proposal submission final submission. She developed proposal schedules, technical volume outlines and page allocations, writing assignments, compliance matrices, storyboards, and subcontractor data calls. Created proposal team writing assignments, guide the development of original material, and research historical material for reuse/applicability to the current opportunity. Reviewed/edited existing material to incorporate into writing assignments. Ms. Barrett worked closely with Subject Matter Experts and project staff to develop win themes and discriminators. She facilitated color team and progress reviews ensuring accuracy, consistency, and compliance of the technical proposal with the RFP requirements. Coordinated with technical writers and technical contributors to address identified deficiencies thereby strengthening the overall technical approach. Ms. Barrett captured lessons learned and implemented improvements to the proposal process. Facility Security OfficerMs. Barrett managed and administered all security requirements for PSI Pax and PSI Sierra (Joint Venture supporting 7.2 IT/IM Department). She maintained security files, prepared weekly status reports and Monthly CDRLs. She initiated all required forms for 7.2 staff; NDA, Green Locator Sheet, SAAR-N Forms and tracked IA training certificates ensuring that all required documentation was submitted 30days from the date of hire. She also prepared adverse reports, processed personnel security clearances and periodic reinvestigations, prepared and presented initial, refresher, and exiting briefs, and created and facilitated a Security Education Program. She managed monthly security deliverables and prepared the required documents for the government. She prepared and maintained SAAR-N (System Access Authorization Request-Navy) documents and annual training certificates. Ms. Barrett acquired extensive working knowledge of JPAS and eQIP. She was also responsible for performing semi-annual self-inspections. She attained working knowledge of security requirements for SCI programs and ensured personnel processed for access to these contracts met the prerequisite clearance and/or investigative requirements specified. Ms. Barrett created and maintained DD254s.
Billing/Office Manager, Alexander Chiropractic Center10/2000-05/2006
Billing/Office Manager Ms. Barrett motivated and supervised all employees while overseeing operations in two locations; she delegated responsibilities to meet company expectations. She maintained all profit and loss reports, all recorded keeping procedures, all group and employee benefits (health insurance, leave, vacations), involved in all aspects of hiring, training, coaching for improvement and terminations, yearly performance evaluations, all patient billing, recovery of all bad debts owed, sending bad debts to collection, HIPPA compliance, developed all office and system policies, developed systems for recovery of bad checks, organize all patient charts making sure that proper diagnosis and prognosis were given by the doctor, dictated and type all medical reports, maintained all referrals and authorizations for approval of chiropractic treatment, troubleshot all unpaid claims from several different types of insurance companies along with workers compensation claims and personal injury, sent all insurance claims to numerous insurance companies. Ms. Barrett was also in charge of all Medicare claims along with making sure that all Medicare claims were sent to secondary and supplement insurers for proper payment insurance verifications, she typed all initial and final personal injury and workers compensation reports, performed daily back-ups for two locations, troubleshot and repaired all computer, printer and software problems.Chiropractic Assistant Ms. Barrett performed all physical therapy duties such as electric muscle stimulation, mechanical traction, ultrasounds, exercises and stretching, and rehabilitation.