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Winter, 2010

The “New” Lifeline Experience Supporting Independent Living for Older Adults

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Maintaining independence

Greatest threats to independent living for older adults:

• Falls- 40% of nursing home admissions are

falls-related (over 600,000)1

• Difficulty managing medications- 40% of nursing home admissions

associated with non-adherence 2

Philips Lifeline now offers services to address both of these critical healthcare threats:

• Medical Alert Service

• Medication Dispensing Service

1.Tinetti, ME,MD, et al, Risk factors for falls among elderly persons living in the community, NEJM, 1988, Vol. 319 (26) :1701-17072. “Enhancing Prescription Medicine Adherence: A National Action Plan,” National Council on Patient Information and Education, 2007, p.12

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9 out of 10 healthcare professionals who refer to Lifeline believe Lifeline

could SAVE THE LIFE OF ONE OF THEIR PATIENTS3

3 Philips Lifeline- sponsored research with 500 healthcare professionals, conducted by Portland Research Group, 2008.

•Serves over 700,000 subscribers

• Connects close to 3.5 million subscribers and their caregivers

• Receives 9 million calls/year

•Intervenes nearly once every minute

Lifeline: the leading medical alert service in the industryLifeline has served more than 6 million subscribers since 1974

LIFELINE TODAY

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The Typical Subscriber

• Older adult

• Spends time alone at least some portion of the day or night

• At risk for falls

• Fear of falling

• Limited mobility

• One or more chronic conditions

• Takes multiple medications

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Subscriber use of Lifeline

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Lifeline with AutoAlert is always on and always ready

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How Lifeline with AutoAlert works

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Lifeline with AutoAlert: User scenarios

Philips Lifeline with AutoAlert has an added layer of protection to help support older adults in living independently

Benefits of Lifeline with AutoAlert

• Greater sense of peace of mind and confidence providing support in engaging with activities of daily living

• Provides the best chance to get quick access to help for the best possible outcomes after a fall

• May help reduce the occurrence of preventable severe health risks (and mental anguish) that can result from long lie times

• Minimizes worry for all involved

• Helps support patients in their discharge home

• Helps to extend independent living

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Philips Medication Dispensing ServiceThe only service with a 98.6% dispensing adherence level4

• Caregivers oversee medication management

• The end user presses a button

“Time for your medication. Press button to dispense.”

•Timely alerts to caregivers for missed doses

• Can help reduce the risk of unnecessary medical complications and unplanned re-hospitalization due to non-adherence

4 98.6% dispensing adherence was derived from the Philips Medication Dispensing Service online database activity and monitored unit activity, having been calculated by number of scheduled doses/number of dispenses.

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Lifeline is a good value for the service it provides

9 out of 10

healthcare

professionals

who refer

to Lifeline

believe that

Lifeline is a

good value

for the service

it provides

to patients5

5 Philips Lifeline- sponsored research with 500 healthcare professionals, conducted by Portland Research Group, 2008.

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Referring is simple

1. Introduce Lifeline services to your patients with a brochure and explain why you feel the service would help them.

2. Contact Lifeline with the patient (or caregiver) contact information and your name.

We will take care of all the rest!

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Can your patients afford not to have Lifeline Services?

For about the cost of a cup of coffee a day, Lifeline:

• Provides access to help 24/7, 365 days a year

• Can call for help if a fall is detected and the subscriber can’t or won’t press their button when using the AutoAlert option

• Protects subscribers from the potential costs of NOT getting the help they need when they need it

The Philips Medication Dispensing Service

• Can reduce the risk of unplanned hospitalizations due to medication mistakes

Lifeline provides peace of mind and helps support independent living at home

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