Lemeh Horace 505 White Water Falls Drive apt 733 | 704-773-8686 | Lemeh.horace@gmail.com

Professional Summary IT professional with focus on Project and Vendor management with experiences in Banking, Retail, Healthcare, and Financial industries. Proven leader who has demonstrated the ability to collaborate effectively with diverse teams of technical professionals while simultaneously applying cost saving methodologies.

Proven strong Business Acumen combined with 10 year of professional hands-on experience in

Develop innovative cost-effective solutions resulting in o Performance Improvement o Stability and Resiliency o Enhance Competitivenesso Increasing revenues while maximizing cost avoidance and savings

Continuous Process Analysis / Improvemento Compliance / Audito Operational Support o Service Support, Delivery and Management o Contract Analysis / Project Financial Forecast/Accrual Reporting

Compliance/Audito Systems/ Application Complianceo Risk/Issue identification/mitigationo System testing / upgrade transition

Team/Organizational Managemento Strong organizational skillso Strong collaboration skillso Strong interpersonal/relationship building skills o Effective Delegation skillso Effective Decision making skillso Effective communication /Presentation skills

Recent Accomplishments

Spearheaded and managed Belk’s IT Delinquency by Analyzing cost, reconciliation, mitigating issues and risk, this resulted in cost savings of $105,456 and cost prevention of $42K with of unused inventory

Implemented new Procurement Processing tool that gave visibility to Hardware and Software purchase as well as account for project dollars. This decreased the approval SLA from a 30 days turn around to 10 days. Payment Reconciliation Net Terms were achieved with 80% of our Vendors which reduced monthly late fees and cost saving of ~$20k per month or ~$240 annually

PROFESIONAL EXPERIENCEBelk– Vendor/Financial Operations Charlotte, NC

November 2014 – Present

Contract Analyst/Staffing Augmentation Facilitator/IT Vendor Analyst

Lead the staffing augmentation process by identifying top talent for hiring managers within the IT organization; handle and develop logistical processes to onboard contractors

Spearheaded process improvement project within VMO, creation “User Guides/Manuals” for processes and policy implementation.

Collaborated between the VMO, legal and finance to ensure vendor compliance Worked in partnership with IT business units for peak season projects for resource planning and

time tracking Facilitated 3 process improvement Projects within the Vendor Management Office Negotiated Terms and Conditions of MSA, NDA, and other Primary Agreements between vendors

and internal business partners As SharePoint Vendor Management site administrator, I was responsible for on-boarding new

vendor contracts, documentation and payment setup; SP workflow creation and maintenance; user permissions; Building Test Case for upgrades

BB&T Bank and Trust Greensboro, NC

September 2013 – November 2014Foreclosure Specialist/Coordinator/Analyst

Collect requirements for foreclosure documents and submit to the residential mortgage managers for foreclosures approvals.

Once approved facilitated foreclosure proceedings Coordinate with foreclosure teams to implement and assign all foreclosure task, legal

documentation, and attorney communication Coordinate training and materials for foreclosure procedures and state specific policies Initiated, Managed, and gathered requirements from local State attorneys and created a templated

that would enable these Non-regulatory/Non-Compliant states to collected data and documentation that will better enable quicker processing and legal action, this intern decrease the attorney’s fees that apply to delayed foreclosure proceedings

Preformed UAT in collaboration with IT analyst to ensure technical system updates functioned properly in Test and Production

Pepsi CoWinston Salem, NC

June 2013 – August 2013Business Analyst (Consultant with Accounting Principles)

Liaised/Collaborated/Communicated between the IT Technical Developers and Designers and Business to mitigate end-user issues

Created project and training documentation to include workflows for operations process improvement

Utilize the EDI portal to reconcile invoicing accounting issues with multiple business partners within PepsiCo

Coordination of all data collection, research, risk, and requirements for the implementation of a communication tool that enables our Operations team:

o Create efficient process workflowo Minimize workflow, o Decrease SLA from 5-10 business days to 3-5 business dayso Streamline the group mailbox email distribution

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Conducted testing in Oracle environments to implement new upgradeo Utilized SQL scripts to update data information for Oracle testing projecto Led weekly meetings with IT team lead on testing to report testing results, risks, and

issues o Navigate Oracle work streams to validate or identify data discrepancies for the business

BB&T Bank and TrustGreensboro, NC

April 2013 – June 2013International Operations Specialist I (FX)

Handle client transactions including, debiting and crediting funds from client’s demand deposition account (DDA) and ensure all parties and processes adhere to banking regulations.

International Payment services included the following list of tasks and processes below: o International wire transfer repair, release and verification processo Process wires per Dodd Frank rules related to consumer originated wireso International coming payment order processing o International clean collection serviceso Foreign check cash letterso Foreign banknote serviceso Handle investigations and client complaints per Bank policy and procedures o Handle client calls related to wire inquires, retail and corporate personal identification

number (PIN) payments and Community Bank support calls

Premier Healthcare AllianceCharlotte, NC

August 2011 – April 2013Data Analyst Consultant

Provides clinical implementation support and planning for Premier Safety (Theradoc) software Lead clinical coaching and consulting engagements that directly impact hospital key metrics

(revenue/reimbursement, cost, core measures, quality outcomes) Trains end users, Infection Preventionists and Pharmacists, on software application functionality,

encouraging software adoption Assists end users in defining and achieving goals which proves ROI to leadership, increases

efficiency, and improves member retention, by keeping end users actively engaged with the application

Gathers and presents information multiple processes, improving communication and reducing duplicative efforts across the safety team

Collaborated with each hospital’s accounting department and management team to ensure financial data matches patient information; Once data is collected a reconciliation report is created and variances are compared to previous months’ data to determine any issues and risk

Collaborated with clinical support team to perform quality assurance steps prior to sending the data to the warehouse system and Center for Medicaid and Medicare Services

Communicated data integrity issues with the reporting of clinical focus groups via the Quality Manager Reporting tool (QMR) to IT and Management Teams

Responsible to re-test facility data for Center for Medicaid and Medicare as well as The Joint Commission to ensure data integrity and Clinical Focus Group Requirements are reporting accurately for Medicare expenditures

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Facilitated Quarterly CMS submissions reviews for all of my hospitals to ensure all Medicare claims cases are verified and accurately recorded prior to sending to CMS reporting warehouse QualityNet

As a member of the Documentation Team, updated new hire training, communicated updates to Informatics group and updated hospital transition documentation

o Updated knowledge transfers and addressed questions regarding changes for CMS or Measure requirements via a SharePoint Community Site

Bank of America, NACharlotte, NC

August 2009 – July 2011Treasury Service Advisor/FX Analyst

Entitled, verified and entered Large Corporate and Government wires within the Bank Funds Transfer mainframe system by the Federal Reserve deadline

Entitled contractual agreements to be processed daily by extracting all legal documentation requirements in our GCS system

Utilize the mainframe system to authenticate client information Utilize SQL to retrieve missing data for accounts processing large corporate wires Monitor and document all information during each stage of the wire process to ensure the service

level agreement is met Identified clients with frequent, recurring wires; recommended which clients could benefit from

self-service funds transfer options to the assigned Treasury Services Advisor Conducted ad hoc audits on wire cases to ensure proper compliance and entitlement

Bank of America, NACharlotte, NC

January 2007 – August 2009Small Business Specialist

Addressed customer concerns about accounts in a call center setting Accurately explained products and services and confidently offer appropriate solutions based on

customers’ need Maintained knowledge about current bank policies, procedures, tools and technology to efficiently

service customers Facilitated new hire training Championed our Initial Call Response to help increase our overall team’s metric Assisted team as the Asset Officer and floor support

EDUCATION · MBA: University of Phoenix June 2008

o Minor: HCM

· BS: University of South Carolina, December 2004o Business Administration

TECHNOLOGIES Proficient in Microsoft Office: Word, Excel, Access, SharePoint, Power Point, Visio. SQL, DB2, Oracle Belk systems: Lawson, SharePoint, DataMagin Client, Planview Banking systems: GSS, BOSS, CIBR, BFT

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LICENSES/CERTIFICAITONS Notary Public (2014 – October 2018) PMP Certification: Pending Certification

o Expected date of completion (May 2017)

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