Leap Forward - Oracle IDM for Oracle Apps - Dec 11 2008 vFinal

8/14/2019 Leap Forward - Oracle IDM for Oracle Apps - Dec 11 2008 vFinal

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Leap Forwardwith Oracle Identity Management

Chris Fox, CISSP | Principal Security Consultant | [email protected]

Leverage. Extend. Automate. Protect.
mailto:[email protected]:[email protected]


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The following is intended to outline ourgeneral product direction. It is intended for

information purposes only, and may not beincorporated into any contract. It is not a

commitment to deliver any material, code, orfunctionality, and should not be relied upon

in making purchasing decisions.The development, release, and timing of any

features or functionality described forOracles products remains at the sole

discretion of Oracle.


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Leap Forward withOracle Identity Management for

Leverage Your Oracle Application investment

Extend Its capabilities to solve common security problems,drive down costs and boost end user productivity

Automate Costly and Time-Consuming User Management,User Access, Access Recertification and Reporting processes

Protect Your Oracle Application to the Core with strongaccess controls, segregation of duties and data protection

AutomateExtend ProtectLeverage


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Oracle IDM Drives Productivity!

Identity & Audit Tasks: User Administration Password Reset Internal Audit

Annual Minutes Required for IdentityManagement & Related Audit Requirements

-

2,000,000

4,000,0006,000,000

8,000,000

10,000,000

12,000,000

14,000,000

Year 1 Year 2 Year 3 Year 4

M i n u t e s

Business-as-Usual Oracle IDM

$7.4M Savings over 4 Years$3M Year-Over-Year Savings Year Once Fully

Deployed!

Annual Cost Comparison, Business-as-Usual vs.Oracle IDM

$-$1,000,000$2,000,000$3,000,000$4,000,000$5,000,000$6,000,000$7,000,000$8,000,000

Year 1 Year 2 Year 3 Year 4

Business-as-Usual Oracle IDM

Productivity

UserSatisfaction

Identity &Audit CostsDown 55%



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Todays Agenda

Security + Compliance Issues Application Customers Face

Solving Issues with Oracle Identity Management and Security Automating User & Password Management

Simplifying Sign On & Centralizing Access Management Streamline Governance, Risk and Compliance

Real World Case Studies

Oracle Application customers using Identity Management today?


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Leverage.


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Oracle Applications are a GreatFoundation!

DevelopMarket

Sell

OrderPlan

Procure

MakeFulfill

Service

Maintain

FinanceHCM

Projects

Contracts



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Success of strategic business initiatives often depends onidentification, development, and ongoing management of

work skills & professional expertise, leading to accelerated achievement of strategic objectives.

-- Jennifer Volmer, Research Analyst

Human Capital Management At-a-Glance

ManagersEmployees

LaborSourcing

Demand ForecastingRecruiting

Contractor HiringSupplier RelationsOffer Negotiations

On-Boarding

PostEmployment

TerminationRe-HiresBenefits

ReferencesRecords

PeopleDeploymentDevelopmentCompensation

Workforce Mgmt

ServicesLabor Relations

ComplianceOrganization

ContractorsFormer Employees


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Overall Business Pressures

Aging & Retiring Workforce

How can I attract workers withkey competencies & skills? How can I develop an agile

workforce to support mychanging business?

Governance & Compliance

How can I keep pace withchanging privacy laws & safetyregulations?

How can I gain greater control ofprocesses, data, and approvals?

What is the best way to service anincreasingly global workforce?

How can I simplify complexprocesses across the organization?

Management

WorkforceLabor

SourcingPost

Employment

Where can I cut costs & improveworkforce mgmt efficiencies?

How can I manage and improveworkforce utilization?

Emerging Markets,New Organizations

Reduce Costs WhileImproving HR Service


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Top Security Issues

User Accessand PasswordManagement

Governance,Risk and

Compliance

ManagingUsers and

Entitlements



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Issue #1: Managing Users and Entitlements

Creating user accounts and granting fine-grained

entitlements (Roles, Responsibilities) is manual and costly

Transfers are hard to handle and removing excessiveprivileges doesnt happen fast enough

Requesting new user access is a manual effort that takestoo long

Access approvals are manual, email-driven, arent unique

for the access request and arent auditable

Removing user access and entitlements upon terminationtakes too long and has lots of spot issues

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2

3

4

5



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Issue #2: Access and Password Management

We want to make access to applications easier byeither using SSO or the users AD password

Users forget their passwords, we need a way for themto reset it themselves

Wed like to use SSO, but have to be sure we know whothe user is and prevent fraud

Wed like to expose our applications externally to allusers over the web vs. VPN but dont have confidence

We need fine-grained access control of applicationdata (at the UI and database levels)


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2

3

4

5


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Issue #3: Governance, Risk and Compliance

Who has and Who had access to what? and Why?reports are manual and sometimes impossible

Segregation of Duties (SoD) within the application isdifficult to achieve even at a detective level

Orphaned/ghost accounts are very hard detect andeliminate. There could be hundreds or thousands?

We cant ensure the protection of our applicationsdatabase data and prove controls are working

Out of all these issues, Periodic Access Reviews arethe most complex, costly and time-intensive task


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5


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We know the Real World Isnt Easy!



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Business Users

Need User Accounts and Entitlements As Fast As Possible Want Simplified Access To ALL Applications Minimize or Synchronize the passwords

What Application Customers Are Asking For

Business Users

Info Securityand Audit

Information Security and Audit Need To Understand Risk And What To Protect Want to Protect Data From Compromise Looking to Review User Access in less time Need Reports For Who Has (And Had) Access To What?

IT Personnel Needs Help Simplifying User Management For:

Employees Customers Partners

Want to workflow to automate manual processes Need Tools To Manage IT Systems With Less Effort

IT Personnel



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Extend.


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We Can Fix These Issues Today

Web-BasedPeriodicAccessReview

AutomateUser &

Responsibility

Manageme

nt PreventativeSegregati

on of Duties

Controls

Secure,Risk-Based

Single SignOn

Strong

AccessControls andData

Protection

Self ServicePasswordReset and

AccountRequests

Automate Protect



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Securing, Automating and Auditing Oracle Applications

Automaticallyon-board,

transfer andoff-board users

based on HRevents

HR-Driven UserMgmt

Automaticallygrant Userrights andgenerateauditableapproval

workflows

Role-BasedAccess

Web-basedhome page forrequesting new

access rightsand changing

passwords

UserSelf Service Preventative

and DetectiveSoD ensure

compliance andreports are

generated foraudit

Segregationof Duties

PeriodicAccess Review

Web-Based,Interface usedto schedule,

delegate, track,complete and

view reports for

audit

Risk-BasedSSO

Users access toapps on Day 1using SSO and

optional strongauthenticationthat employsrisk analytics

Data Protection

Edge to Coresecurity ofapplication

data ensuresusers only getaccess to what

they need

G e t P r o d u

c t i v e !

G e t C o m p l i a n

t !



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Oracle IdM is Certified and Ready

Adaptive AccessManager

IdentityFederation

IdentityManager

RoleManager

InternetDirectory

VirtualDirectory

AccessManager

Out-of-The-Box Connectors Certified Interoperability

Enterprise SSOSuite

EntitlementServer

Web ServicesManager

In Progress In Progress In Progress In Progress


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Automate.


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How Do We Automate Security?

AutomateUser &

Responsibility

Manageme

ntSecure,

Risk-Based

Single SignOn


Preventative

Segregation of

DutiesControls

StrongAccess

Controls andData

Protection

Self ServicePassword

Reset andAccount

Requests

Automate



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Automated User and Responsibility Management

SolutionIssue to Address

Oracle IdentityManager

Creating user accounts and granting them theEntitlements they need is manual and costlyTransfers are hard to handle. Termination ofunused privileges isnt happing fast enough

Removing access and entitlements upontermination takes too long and has spot issues

Orphaned/ghost accounts are very hard detectand eliminate. There could be thousands?

AutomateUser &

Responsibility

Manageme

nt

Option:Oracle Role

Manager



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Certified EBS IntegrationCertified EBS Integration

PasswordPasswordUpdate and SynchronizationUpdate and Synchronization

Add and RemoveAdd and Remove

EBS ResponsibilitiesEBS Responsibilities

On-board, Transfer, Update,On-board, Transfer, Update,Off-board UsersOff-board Users

OracleDatabase

Automatic User and Responsibilities MgmtSingle Global Instance of All Users


User Accountand Entitlements

Created/Modified

1. Pull lists of Who

is in each system1. Periodically Check for

Rogue Identities

3. Remove Identitiesand/or Entitlements

Other SourcesFlat FilesDatabases

Directories

HR & BizApplicationsEvent-Driven

IdentityManagement


Databases

Applications

Directories


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Automatic User and Entitlement MgmtSingle Global Instance of All Users


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Automatic User and Entitlement MgmtSingle Global Instance of All Users


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Manage Roles, Approvers & OrgsOracle Role Manager

Who is the Approver?Who is the Approver?

Organization and HierarchyOrganization and HierarchyManagementManagement

Role ManagementRole Management

Role MiningRole Mining

Oracle RoleManager

Approval WorkflowsApproval Workflows

Entitlement ManagementEntitlement Management

Account ProvisioningAccount ProvisioningAccountAccount ReconciliationReconciliation


Applications Directories

Re ports

R ep ort s R ep ort s R ep ort s

R ep or ts R ep or ts R ep or ts R ep or ts

Org Hierarchies

HR and OtherApplications

MAPS:

Business Roles TO

IT/System Roles TO

Entitlements TO

Approvers

Go To Identity MangersSelf-Service andApprove Chris

Request?


DatabasesApplicationsDirectories


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Manage Roles, Approvers & OrgsOracle Role Manager

Who is the Approver?Who is the Approver?

Organization and HierarchyOrganization and HierarchyManagementManagement

Role ManagementRole Management

Role MiningRole Mining

Oracle RoleManager



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IDM Impact on User Management

Key Takeaways

Then: 10 business days foraccount creation/modificationand sometimes termination!

Now: Under 1 day (could bereal-time without approvals)

Results: Improved Customer Service Reduced Cost

Business Days Prior to Beginning of Class thatEnrollement Closed

0

2

4

68

10

12

Before Oracle IDMImplementation

Today

Business Days Required forNew Account Creation


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Automated Security for Oracle Applications

AutomateUser &

Responsibility

Manageme

ntSecure,

Risk-Based

Single SignOn


Reset andAccountRequests

Automate



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Secure, Risk-Based, Single Sign On

Solution

Issue to Address

OracleAccess Manager &Adaptive Access

Manager

We want to make access to Apps easier byeither using SSO or the users AD passwordWed like to use SSO, but have to be sure weknow who the user is and prevent fraud

Wed like to expose more functionalityexternally but want higher levels of security

Secure,Risk-

BasedSingle Sign

On

Option #3:Enterprise SSO

Suite

Option #2:Other Access

Suite Components

Option #1:Oracle

Directory Services



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Enable Single Sign-OnOracle Access Manager (with/without OSSO)

Desktop Login

Optional Bolt-OnOptional Bolt-OnStronger AuthenticationStronger Authentication

Audit User AccessAudit User Access

Self Service RegistrationSelf Service Registration

Extranet & Intranet SSOExtranet & Intranet SSO

Oracle AccessManager

Corporate Directory

Employees


Databases

Applications

Directories


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Automating User Sign-On

B l O F d P i d S A hN


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Bolt-On Fraud Prevention and Strong AuthNOracle Adaptive Access Manager

O r a

c l eA

c c e s s

M an

a g er

Suppliers

Employees

Customers

Where a UserWhere a User IsIs (Geo-Location Checking)(Geo-Location Checking)

What a UserWhat a User DoesDoes (Behavior Pattern + Profiling)(Behavior Pattern + Profiling)

What A UserWhat A User HasHas (Device Fingerprinting)(Device Fingerprinting)

What A UserWhat A User KnowsKnows (Pin, Password, Challenge Questions)(Pin, Password, Challenge Questions)

AdaptiveAccess

Manager

User

Location Device

Prevents: Phishing, Pharming, Trojans, Key logging, Proxy Attacks, Insider threats

Computed

RiskScore


Applications


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Case Study Monster

Expect to have a more secure site without altering end user experience Expect to restore brand image by providing stronger form of authentication

BUSINESS CHALLENGE

In August 2007, an automated attack was launchedon Monster using compromised recruitercredentials which captured info on nearly 1.3Musers.

Monster has a current catalog of nearly 1M job adsand a database of 34M resumes. To preserve brand image without disrupting user

behavior, Monster needed to protect users profileinformation and other phishing/pharming scams.

Must support 18+ Million Users

RESULTS

ORACLE SOLUTION

Oracle Adaptive Access Manager was chosenover RSA

OAAM was able to focus on differentiatinghumans from automated (bot or trojan)authentication attempts and fraud

detection Integrates into the Monster applicationframework

Leverage black lists provided bySymantec DeepSight threat managementservice
http://www.monster.com/


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Automated Security for Oracle Applications

AutomateUser &

Responsibility

Manageme

ntSecure,

Risk-Based

Single SignOn


Reset andAccountRequests

Automate



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Self Service Password Reset & Account Requests

SolutionIssue to Address


Requesting new entitlements on each system isa manual effort that takes too longApproval for new entitlements is a manualeffort and isnt auditableApp users forget their password all the time, weneed a way for them to reset it themselves

Self ServicePasswordReset and

AccountRequests


W b B d U S lf S i


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Self Service Password ResetSelf Service Password Reset

Manager Self ServiceManager Self Serviceto complete Approvalsto complete Approvals

Dynamic Approval RoutingDynamic Approval Routing

per Responsibilityper Responsibility

Self Request & Removal of Self Request & Removal of ResponsibilitiesResponsibilities

OracleDatabase

Web Based, User Self ServiceOracle Identity Manager


Add Responsibilities

Change Password

RemoveResponsibilities

EmployeesContractors

Suppliers


Databases

Applications

Directories


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Databases

Applications

Directories

Options for Obtaining Responsibilities

Employees

Contractors

Customers

ViaWeb-Based Self Request

Rules/RolesAutomaticallyvia Rules Engine

AdminAdds/Removes

ResponsibilitydirectlyFrom their site, usersreview who needs to

approve each request

ExampleManager and

IT OwnerApproval

Web-BasedApproval Policy

Creation &Modification


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Impact on Approvals for System Access

Key Takeaways Then: User access

approvals took 2-3 days Without access, user

could not begin to work

Now: Approving Useraccess takes30 minutes or less

and is auditable!

The decline in hours reflectsincreased process efficiency

Average Time in Days to Grant Systems A ccess

0

0.5

1

1.5

2

2.5

3

Before Oracle IDM After Oracle IDM


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The Impact of IDM!

Key Takeaways

$582,492 realized annually in cost savings or cost avoidance More than 13,000 staff hours recovered annually Significant improvements in user customer service &

customer satisfaction

Annual Value Realized Due to Oracle IDM

Implementation

$-

$100,000

$200,000

$300,000

$400,000

$500,000

Costs Eliminated Cost Avoidance

Orphaned Accounts

Password Reset

Customer AccessManagement

Annual Staff Hours Recovered Through Oracle IDM

-2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

Annual Hours Recovered

Back to School

Password Reset

Customer AccessManagement


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Lock Down and Protect Applications

AutomateUser &

Responsibility

Manageme

ntSecure,

Risk-Based

Single SignOn


Reset andAccount

Requests

Automate


StrongAccess

Controls andData

Protection


Preventative

Segregation of

DutiesControls

Protect


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Strong Access Controls and Data Protection

Solution

Issue to Address

Oracle DatabaseDatabase Security

IdM Suite

We need fine-grained access control ofapplication data (at the UI and database levels)We cant ensure the protection of our App &database data and prove controls are working

Unix Host OSOracle

ApplicationServices for OS

Application(Internal)Identity Managerand GRC Controls

Web TierOracle Access

Suite

StrongAccess

Controls andData

Protection


Protecting Oracle Applications


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Protecting Oracle ApplicationsTop to Bottom Security

Linux/Unix

OracleDatabase

OracleApplications

EnterprisePortals

WebServer

Centralize OS Usermanagement and SUDO

Policies usingOracle AuthenticationServices for Operating

Systems

Secure sensitive datawithin the database withOracle Database Security

Options

Protect the FrontDoor and providestrong Fraud

prevention usingOracles Access

Management Suite

Embed Fine-GrainedAccess controls downto the field level using

Oracle ApplicationAccess Controls

Governor

Automatically add,modify and removeuser accounts and

entitlements usingOracle IdentityManager


Protecting Application Data


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John Doe

123 Main StCenter City, NY 12345

$ 53,000.00

CancelOK

Name

Address

Salary

Employee Update

XXX-XX-XXXXXSSN

Supervisor Mary Smith

Conceal SSN number ifUser is NOT from HR dept

Employees can only view thesalary field (cant update)

Disable Invoice Approval forInvoices created by same user

Protecting Application DataGRC Controls Masking sensitive data & Restricting access to actions

Embedded preventive controls restricts access to sensitive data

and critical actions proactively using native application interfacesand workflow technology



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Preventative

Segregation of

DutiesControls

StrongAccess

Controls andData

Protection

Protect



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Issue to Address

OracleIdentity ManagerSegregation of Duties (SoD) within Applications

is difficult to achieve even at a detective level

Oracle ApplicationAccess Controls

Governor

Preventative + Detective Segregation of Duties

Solution

We want both Preventative & Detective SoD ofApplication entitlements


Preventative

Segregation of

DutiesControls


Wh t i S g g ti f D ti (S D)? EBS


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What is Segregation of Duties (SoD)? EBS

Role

Application User

Responsibility

Menu

Submenu

FunctionSubMenu/Function

Etc.

SOD refers to the separationof business activities that asingle person may initiateand/or validate, in order tolimit or prevent erroneous orfraudulent activities

Business activities areenabled through therespective access points within an application

Examples:

Create Invoices

Post Journal Entries Make Payments



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Role

Page

PeopleSoft Access & SOD Challenges

Permission List

Menu

User Profile

EvaluateEvaluate User AccessUser Access Test by User ProfileTest by User Profile Test by PageTest by Page

ManageManageSegregation of DutiesSegregation of Duties Identify incompatible PrivilegesIdentify incompatible Privileges

(i.e. Pages)(i.e. Pages)

Component


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IDM and GRC Working TogetherSOD and Rogue Activity Detection and Remediation

!!Account or

Entitlement Added out-of-bounds

DeprovisionEntitlementsto Remediatethe Violation

AssignRemediation

Task

Event Analysis

ViolationDetectionand Alert

GRC IDENTITY MANAGEMENT

AccountResponsibilityDeprovisioned


Enforce SoD Policy

Oracle Access ControlsGovernor


Out-of-bounds Account or

Responsibility

Removed

L k D d P A li i


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Preventative

Segregation of

DutiesControls

StrongAccess

Controls andData

Protection

Protect


W b B d P i di A R i


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Issue to Address

OracleIdentity Manager

Who has & Who had access to what? andWhy? reports is manual and time consumingWe cant detect and eliminate orphaned/ghostaccounts. There could be thousands?

Out of all these issues, periodic access reviewsare the most complex, costly & time consuming

Option:GRC Suite

Web-Based Periodic Access Review


Solution



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W b B d A i bl A R i


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Web-Based Actionable Access Reviews

Set UpPeriodic

Review

1 Automated Actionis taken based on

Periodic Review

3 Results areStored in DB

4Reviewer Is NotifiedGoes to Attestation

Web Site

2

Delegate

Reject

Certify

Decline

ReviewerSelections

Comments

Who ShouldReview It?

What User orResponsibility

Should be

Reviewed?

When Does ItStart and

How Often?

ArchiveAttested Data

Attestation ActionsDelegation Paths

Notify DelegatedReviewer

Notify theProcess Owner

AutomaticallyTerminate User

Email Resultto User


22 Out of the Box Current State Reports


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22 Out-of-the-Box Current State Reports


13 O f h B Hi i l R


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13 Out-of-the-Box Historical Reports


Unified Compliance Reporting


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Using Oracle BI Publisher

OracleIdentity Mgmt

OracleGRC Systems

Oracle DatabaseSecurity Options

Schedule and Burst ReportsSchedule and Burst Reports

Publish Reports for AuditPublish Reports for Audit

Edit/Design Reports usingEdit/Design Reports usingOffice tools and WebOffice tools and Web

Pre-Built Identity ReportsPre-Built Identity Reports

OracleBI Publisher

Pull Datafrom Source

1

XML

EDI

EFT

PDF

RTF

HTML

Excel

Output toDesiredFormats

3 Send toDestinations

4

E-mail

Printer

Fax

Storage

Business User Creates/EditsLayout Using CommonOffice and Adobe Tools

2

Office WebAdobe



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Leverage.


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IdM + S it I St t gi T O l


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IdM + Security Is Strategic To Oracle

Oracle IdM is helping customers today!!

IdM will be the core Security infrastructurefor Fusion Applications

IdM + GRC + Database Security strategy enables ourcustomers to deploy a complete Oracle Security Stack

IdM has Pre-Built, Out-of-the-Box integrations with: Core Business Systems E-Business Suite, Other ORCL & Non-ORCL Data Stores Databases, Directories, File Files, Etc Operating Systems - UNIX/Linux, Windows, Mainframe



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Oracles Security & Compliance Strategy

What Do The Analysts Think?


Oracle is #1 in IDMwith Big 3 Analysts!!


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Oracle is #1 in IDM with Big 3 Analysts!!

Magic Quadrant

for User Provisioning, 2H08March 2008 VantagePoint

Identity and Privacy Trends inEnterprise IT

The Forrester Wave

Identity And AccessManagement, Q1 2008

Oracle IDM is the Best and Safest Choice for Oracle customers



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Case Studies

Customers Success with Oracle IDM


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PeopleSoft HR as source of truth for identity Eliminated > 90% of ghost, orphaned and rogue accounts Self-service password management reduced help desk calls

Over $750,000 annual savings in help desk cost Saving $500,000 (400 hours/month) on SAP administration High quality IT compliance data for core SOX applications

Over 1,000 applications under centralized management Comprehensive Who has (and had) access to what database for

compliance and process automation Near Zero wait for new resources

Embedded Application Preventive, Detective and ContextualControls manage over 358 Business Processes 42% reduction in external auditor testing Less than 5 months payback period

Benefits They Are Receiving

Case Study Cisco Systems


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Oracle IdM will tie the Apps to GRC, SOD & DB for compliance and reporting Oracle can help automate many manual provisioning tasks for ROI benefits

Oracle can provide a strong Security Shared Services Framework for Cisco

BUSINESS CHALLENGE

Needed to move away from the multiple IdM siloswithin Cisco. Doing a complete re-architecture of current web and provisioning process due to recentacquisitions of WebEx, Linksys and Scientific Atlanta

Cisco needed a single identity system to manageaccess to applications, provision users, and managethe user role and lifecycle across their variouscompanies, business partners and employee base.

RESULTS

ORACLE SOLUTION

Oracle Identity Manager Q4FY07

Oracle Access Manager and Oracle IdentityFederation - Oracle Access Manager replaces

CA Siteminder Q3FY08 Cisco is building their entire next generation

Enterprise Identity and Access Managementplatform around the Oracle IdM stack

Case Study Cisco Systems


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Summary

Only Oracle Provides


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y

Most Comprehensive:End-to-End Security for Applications, Middleware and Databases !

Industrys #1 IdM according to Gartner, Burton and Forrester reports

Deepest Set of Capabilities:HR-Driven, Role-based Oracle Application user managementDeepest Integration for Management of Users, Roles and EntitlementsOut-of-the-Box Single Sign-On to Oracle Applications

Self-service Home Page for requesting/removing access requestsOut-of-the-Box, Approval workflows per user access requests

Unmatched Compliance Options: Actionable, Periodic Review of Users and fine-grained entitlementsPreventative and Detective SoD with remediation (IDM and GRC)Fine-Grained Access control down to the form/field levelDatabase Vault to secure sensitive application data in the databaseCurrent and Historical Reporting of Who has what responsibility?,When did they get it?, How did they get it? and Who approved it?



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Learn More


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Learn More

Webcast Series on Identity for Applications Visit: Click Here to Register today!

Try the Software Visit OTN: otn.oracle.com

Download software, get technical information

Ask Our Experts Speak with the Oracle Identity Team


Questions?
https://conference.oracle.com/imtapp/app/conf_enrollment.uix?mID=124697906http://www.oracle.com/technology/products/id_mgmt/index.htmlhttp://www.oracle.com/technology/products/id_mgmt/index.htmlhttps://conference.oracle.com/imtapp/app/conf_enrollment.uix?mID=124697906


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Questions?



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Documents

Leap Forward - Oracle IDM for Oracle Apps - Dec 11 2008 vFinal