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Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
Lean Quality Improvement: A Practical Approach
1. Welcome
1.1 Welcome
1.2 Title + Faculty
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
1.3 Learning Objectives
Notes:
2. Introduction
2.1 Definitions
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
2.2 IOM Definition of Error
2.3 Anatomic Pathology Safety
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
2.4 Error Frequency By Phase
2.5 We Own Our Process
2.6 Knowledge Check
(Matching Drop-down, 10 points, 2 attempts permitted)
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
3. What is Lean
3.1 What is Lean?
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
3.2 What is Value?
3.3 Lean Philosophies and Tools
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
3.4 Why Do You Work?
3.5 What is Your Work?
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
3.6 Who Gets Your Work?
3.7 Where Does Your Work Move in Space?
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
3.8 How Do You Change Your Process?
3.9 Philosophy to Practice: Lean Tools
3.10 Knowledge Check
(Drag and Drop, 10 points, 2 attempts permitted)
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
3.11 Knowledge Check - Answers
(Drag and Drop, 10 points, 1 attempt permitted)
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
4. Activity
4.1 Introduction to the Hands-on Activity
5. Clinic Day 1
5.1 Receptionist Work
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
5.2 Nurse Work
5.3 Physician Work
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
5.4 Clinic Day #1
6. Discussion Day 1
6.1 Day #1 Discussion
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
6.2 Visual 5S
6.3 Visual 5S cont.
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
6.4 Numbers from 1 to 49
7. Case Study 1
7.1 Case Study #1
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
7.2 DMAIC
Notes:
7.3 Define - Intervention
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
7.4 Intervention Amendment Categories
7.5 Flow Chart
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
7.6 Measure Goals
7.7 Data of Current Condition
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
7.8 Root Cause Analysis
7.9 Analyze - Ideal State
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
7.10 Data Results
7.11 Revised Reporting Working
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
7.12 Results
7.13 Improvement
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
7.14 Control - Current State
7.15 Knowledge Check
(Drag and Drop, 10 points, 1 attempt permitted)
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
7.17 Knowledge Check
(Text Entry, 10 points, 2 attempts permitted)
8. Draw a Pig
8.1 Draw a Pig Instructions
Lean Quality Improvement: A Practical Approach (Part 1) © APF and ASCP 2014
8.2 Standard Operating Procedure: Round 2
8.3 Continue to Part 2
