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1 WELCOME TO LEADING THROUGH CHANGE LEADING THROUGH CHANGE Presented by: Sonoma Learning Systems Your Facilitators: Your Facilitators: Daren Blonski & Charlotte Wilhelm Response To Negative Change Active Passive Emotional Response Stability Immobilization Denial Anger Bargaining Depression Testing Acceptance Based on the works of Elizabeth Kubler-Ross

LEADING THROUGH CHANGEmedia.govtech.net/GOVTECH_WEBSITE/EVENTS... · . 17 Leadership Practices Inventory (LPI) Self Response Sheet Answer questions 1-30 Rating scale: 1-Almost Never

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Page 1: LEADING THROUGH CHANGEmedia.govtech.net/GOVTECH_WEBSITE/EVENTS... · . 17 Leadership Practices Inventory (LPI) Self Response Sheet Answer questions 1-30 Rating scale: 1-Almost Never

1

WELCOME TO

LEADING THROUGH CHANGELEADING THROUGH CHANGE

Presented by:

Sonoma Learning SystemsYour Facilitators:Your Facilitators: Daren Blonski & Charlotte Wilhelm

Response To Negative Change

Active

Passive

Em

otio

nal R

espo

nse

Stability

Immobilization

Denial

AngerBargaining

Depression

Testing

Acceptance

Based on the works of Elizabeth Kubler-Ross

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Jim Kouzes and Barry Posner, The Leadership Challenge ® Workshop Facilitator’s Guide, 3rd Edition

1. Understand that change is a process

2. Identify barriers to change & develop actions to manage them

3. Learn & understand The Five Practices of Exemplary Leadership®& the keys to effectively Leading & Managing Change:

Model the Way • Inspire a Shared Vision • Challenge the Process Enable Others to Act • Encourage the Heart

1. Rate yourself on how frequently you exhibit these Practices

2. Write some actions to increase your effectiveness as a leaders

3. Identify your core values & how they align to your personal visionand the vision of your work group

Purpose and Objectives

Change Model: Leading Strategic Change (Black and Gregersen)

Right Thing Wrong Thing

Done Well

Done Poorly

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Leading Strategic Change

4 Stages of Change:

Stage 1 – Do the right thing & do it well

Stage 2 – Discover that the right thing is now the wrong thing

Stage 3 – Do the new right thing but do it poorly

Stage 4 – Do the new right thing wellJ. Stewart Black, Leading Strategic Change©

Change Initiatives!

Break up in groups of three to discuss.

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C B A’s

Conceive

Believe

Achieve

Barriers to Change

Barrier #1 - Failure to See

Barrier #2 – Failure to Move

Barrier #3 – Failure to Finish

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Leading Strategic Change

Barrier #1: Failure to SeeSolution 1: ContrastSolution 2: Confrontation

Change Model: Leading Strategic Change (Black and Gregersen)

Breakthrough

Low Confrontation

High Confrontation

High Contrast

Low Contrast

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Leading Strategic Change

Barrier #1: Failure to SeeSolution 1: ContrastSolution 2: ConfrontationComprehensive MistakeThe “I get it” mistake

Leading Strategic Change

Barrier #1: Failure to SeeSolution 1: Contrast1. Focus on the 20%2. Enhance the New from the Old3. Create visual images (Symbols)

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Leading Strategic Change

Barrier #1: Failure to SeeSolution 2: Confrontation1. Repeat Messages2. Inescapable Experiences

Leading Strategic Change

Barrier #2: Failure to Move

If it works don’t fix it!

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Leading Strategic Change

Barrier #2: Failure to MoveSolutions1. Destination2. Skills and Resources3. Rewards

Leading Strategic Change

Barrier #3: Failure to FinishWhy people do not finish.1. Get Tired2. Get Lost

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Leading Strategic Change

Barrier #3: Failure to FinishSolutions1. Champions2. Charting

Change Model: Leading Strategic Change (Black and Gregersen)

Believe

ConceiveAchieve

Right Thing Wrong Thing

Done Well

Done Poorly

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The Five Practices®

Model the Way

Inspire a Shared Vision

Challenge the Process

Enable Others to Act

Encourage the Heart

Jim Kouzes and Barry Posner, The Leadership Challenge

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Model the Way

Find your voice by clarifying your personal values.

Set the example by aligning actions with shared values.

Jim Kouzes and Barry Posner, The Leadership Challenge

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Inspire a Shared Vision

Envision the future by imagining exciting and ennobling possibilities.

Enlist others in a common vision by appealing to shared aspirations.

Jim Kouzes and Barry Posner, The Leadership Challenge

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Challenge the Process

Experiment and take risks by constantly generating small wins and learning from mistakes.

Search for opportunities by seeking innovative ways to change, grow, and improve.

Jim Kouzes and Barry Posner, The Leadership Challenge

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Enable Others to Act

Foster collaboration by promoting cooperative goals and building trust.

Strengthen others by sharing power and discretion.

Jim Kouzes and Barry Posner, The Leadership Challenge

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Encourage the Heart

Recognize contributions by showing appreciation for individual excellence.

Celebrate the values and victories by creating a spirit of community.

What is the LPI

30 behavior–based statements5 independent leadership scales for each Practice(each with 6 behavioral statements)

Strong reliability and validitySignificantly correlated with measures of:

• Leader credibility• Commitment• Teamwork and empowerment• Productivity• Performance and effectiveness• Reduced turnover and absenteeism

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The LPI does NOT

Evaluate your:

IQLeadership styleManagement skillPerformancePersonalityGood looks

The LPI does

Measures the frequency with which you engage in the behaviors

The more frequently you exhibit these behaviors, the more effective you will be as a leader

For more about the research, visitwww.theleadershipchallenge.com

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Leadership Practices Inventory (LPI)Self Response Sheet

Answer questions 1-30Rating scale: 1-Almost Never to 10-Almost AlwaysTransfer number from each question to corresponding number on the Self-Response SheetAdd the columns & fill in the totals at the bottomOn the LPI Graph, circle number under Model that corresponds the total number from response sheetSame process for each PracticeJoin numbers with a line

Percentile Ranking

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The Network Activity – Debrief Notes

Your observations:

Round 1: Managing for Results

Round 2: Leading for Results

Identifying Your Core ValuesHonesty / Integrity Challenge Teamwork Risk-TakingTrust Curiosity Quality ProductivityFamily Discipline Patience Open-mindednessLoyalty Effectiveness Happiness GrowthIntelligence Empathy Flexibility DiversityLove/Affection Friendship Decisiveness CreativityEquality Freedom Competence CommunicationDependability Harmony Achievement/Success AutonomyCourage Health Humor IndependenceRespect Hope Innovation PowerProsperity/Wealth Recognition Security ServiceSimplicity Spirituality/Faith Strength TruthWisdom Beauty Competition Variety

1. Circle the top 15 values you feel are most important2. Out of the 15 you circled, cross off 5 that you feel are your least important3. Out of the remaining 10, cross off 5 more that are least important – you will have 5 remaining4. In the space below, write your top 5 values, then define each one

Value 1 Value 2 Value 3 Value 4 Value 5______________ ______________ ______________ ______________ ______________

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Vision Exercise

What is your Vision for the future? (What do you stand for? What do you want to be?)

What is your Vision for your work group? (What will you be doing? Who are your clients?)

What are the obstacles that are barriers to achieving your vision?

Share with partner

What Next?

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Theory to Application

Personal Action Plan

1. Review LPI-Self Scoring results2. Review your vision & vision for your group (4 P’s)3. Review obstacles & actions for a) change & b) vision4. What actions will you take to move toward your picture of the future?_____________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Program Evaluation

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Summary & Close

Program evaluations

Closing remarks

Words to Live By

Group Celebration