Laura Lee Beatty

Nashville, TN Phone: 615-­638-­3471 E-­mail: lauraleebeatty@gmail.com www.linkedin.com/in/lauraleebeatty

Professional Profile

A Senior Administrative, Financial Aid, and Compliance professional and visionary leader specializing in training and compliance, creative problem solving, and delivering exceptional customer service by incorporating administrative experience and a mentoring leadership style to build strong teams.

Skills

Experience

u Highly proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Google Doc

Spreadsheets, FileMaker Pro (Versions 6-­11), CampusVue, Adobe InDesign, Adobe Acrobat, Adobe Photoshop

u Technical Writing, Policy and Procedure Manuals, Data Entry, Event Planning. u Workflow Improvement, Organizational Communication, Customer Service, Teamwork, Time

Management, Leadership, Training ITT Technical Institute, Nashville, TN 07.2016-­09.2016 Financial Aid Coordinator u Completed VA training for certifying officials. u Certified VA benefits for qualifying students. u Counseled students on financial aid options and assisted students with financial aid applications. u Created financial aid award packages and completed verification of financial aid applications. Nashville Film Institute, Nashville, TN 11.2014 – 07.2016 Administration and Compliance Consultant (Freelance) u Designed a new format for course syllabi. u Developed a format for skills building exercises. u Implemented and created a grading rubric for skills based examinations. u Created a new student orientation PowerPoint and administered orientation to new students. u Successfully completed Veteran’s Administration catalog update form, received approval from VA. SAE Institute of Technology, Nashville, TN 5.2004 – 11.2014 Financial Aid Representative (4.2014 – 11.2014) u Helped families and students feel at ease with the financial aid process through counseling and assisting

students with the completion of financial aid applications. u Improved student understanding of the financial aid process through creation of easy to understand

financial aid instructions and FAQs. u Created Google Doc Spreadsheet for daily, real-­time reporting of student financial aid packaging progress

to supervisors and coworkers.

Associate Director (1.2011 – 4.2014) u Successfully gained approval for a new education program in Music Business, making the Nashville

campus the first SAE campus to offer the program. Participated in the design of the program and completed all applications for the program’s approval.

u Lead SAE Nashville administrative staff through a transition to a new program format, making the Nashville campus the first SAE campus in the United States to offer programs in a more traditional semester based format

u Collaborated with a team of local and national administrators in the creation of Associates degree programs. Completed and received approval for all new program applications.

u Decreased SAE Nashville’s Cohort Default Rate by 18.8% through creation of a Default Management Plan and formation of a Default Management Task Force. The campus’ first 3-­year CDR in 2009 was 31.1%;; the next year’s CDR measured 12.3% after implementation of the Default Management Plan.

u Developed policies and procedures for administration of new programs;; created a manual for the administration of the new programs.

u Chosen by the corporate office to be a trainer for SAE’s transition to CampusVue student management system. Provided hands on training to SAE Nashville campus staff;; 10 administrative and faculty staff members attended the introductory group training session.

u Created a Financial Aid Policy and Procedure manual for use at all SAE campuses in the United States. u Led weekly Financial Aid web meetings for all SAE campuses in the U.S. u Ensured campus compliance with ACCSC accreditation regulations through file and procedure audits

resulting in successful re-­accreditation in 2013. u Adapted the student information database to handle the administration of new programs.

Laura Lee Beatty

Nashville, TN Phone: 615-­638-­3471 E-­mail: lauraleebeatty@gmail.com www.linkedin.com/in/lauraleebeatty

u Improved enrollment processing by implementing ACCSC best practices for applicant review. Created applicant evaluation and transcript evaluation forms to assist the Admissions office with tracking applicants’ enrollment progress.

u Managed a team of 8 Administrative staff members.

Administrative Course Coordinator (9.2008 – 12.2010) u Improved SAE’s long-­standing Audio Technology program through conversion to a semester based

format from its previous lockstep program format. The new format allowed for expansion of essential topics that were briefly covered in the lock-­step format.

u Devised an organizational system for instructional materials to improve instructor-­student relationships. Instructors gained more time to spend working with students after the new system was implemented.

u Created and co-­taught a laptop orientation and software installation class. Improved student computer skills and eliminated class preparation issues by ensuring proper installation of software.

u Managed student accounts including payments, refunds and collections. u Improved administrative workflow through management of the student information database. Modified the

database by creating new data fields, pages, documents, and reports.

Financial Aid Administrator (6.2004 – 9.2008)

u Became the first Financial Aid Administrator for SAE Institute;; the Nashville campus was the first SAE campus to offer Title IV student aid.

u Created Financial Aid Policies for implementation at SAE Nashville;; incorporated Financial Aid processes into the student information database.

u Successfully gained school eligibility for TERI loans, a private student loan to supplement Title IV student aid.

u Switched the campus to the FFEL loan program from Direct Loans;; student benefits from the switch included the waiver of origination fees and principle reduction for on time payments.

u Negotiated a special guest lecturer appearance with Grammy award winning engineer/producer, Trina Shoemaker in 2006. Arranged with SAE Nashville for Ms. Shoemaker to provide a mixing workshop for current students. Praised by management for showing initiative and taking on a task outside the scope of Financial Aid.

u Designed new student handbook covers and local print advertisements using Photoshop and InDesign.

Front Desk Receptionist (5.2004 – 6.2004)

u Improved staff productivity by taking on additional administrative duties such as entering in daily student attendance, creating student transcripts, and participating in marketing events.

u Completed online FSA training and studied Federal Student Aid manual while SAE Nashville’s Title IV Federal Student Aid application was processing;; later promoted to Financial Aid Administrator.

Education Middle Tennessee State University, Murfreesboro, TN u B.S. Liberal Studies-­Leadership and Communication u Currently enrolled in Masters of Professional Studies Training and Development Program, expected

graduation 12/2018. u Completed courses in Supervision, Leadership, Organizational Communication, Professional Communication, Management, Conflict Resolution and Negotiation, Ethics, and Instructional Design.