La Tisha Thomas-Roberts 2554 Lincoln Blvd. #782, Venice, CA 90291 Home: 424-279-2132 • Cell: 424-279-2132 [email protected] SUMMARY Seasoned Executive Administrator with 15+ years experience managing accounting needs across multiple platforms. Advanced technical knowledge, including Microsoft WORD, EXCEL and POWER POINT. Experienced Training Manager that has mentored and trained for various companies with a range of 10-100+ employees. HIGHLIGHTS Accounts receivable professional Complex problem solving Fiscal budgeting knowledge Strong communication skills Accounting operations professional Expert in customer relations General ledger accounting aptitude Effective time management ACCOMPLISHMENTS Reduced invoice over payments by 80-90%. Researched and resolved billing problems that had been previously missed. Produced 100% more account reporting data than required by taking on additional duties. EXPERIENCE Bar/Restaurant/Training Manager , 03/2012 to 01/2016 P.F. Chang's China Bistro － Santa Monica, California Processed an average of 60-70 invoices per month for a large-scale organization. Reduced time and costs and increased efficiency by introducing new accounting procedures. Renegotiated payment terms with dozens of suppliers. Calculated figures such as discounts, percentage allocations and credits. Verified details of transactions, including funds received and total account balances. Suggested process improvements to secure prompt and regular receipts for the organization.Coded the general ledger and processed vendor invoice payments. Opened and assigned new client accounts. Researched and resolved billing and invoice problems. Banquet/Catering/Restaurant Manager , 08/2006 to 02/2009 Shanghai Red's Restaurant － Marina Del Rey, California Evaluated program performance against expectations. Managed operations in accordance with budget requirements. Maintained compliance with company and legal requirements. Completed

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Page 1: La Tisha Thomas-Roberts Resume 1 (1)

La Tisha Thomas-Roberts2554 Lincoln Blvd. #782, Venice, CA 90291Home: 424-279-2132 • Cell: 424-279-2132

[email protected]

SUMMARYSeasoned Executive Administrator with 15+ years experience managing accounting needs acrossmultiple platforms. Advanced technical knowledge, including Microsoft WORD, EXCEL andPOWER POINT. Experienced Training Manager that has mentored and trained for variouscompanies with a range of 10-100+ employees.

HIGHLIGHTSAccounts receivable professional Complex problem solvingFiscal budgeting knowledge Strong communication skillsAccounting operations professional Expert in customer relationsGeneral ledger accounting aptitude Effective time management

ACCOMPLISHMENTSReduced invoice over payments by 80-90%.Researched and resolved billing problems that had been previously missed.Produced 100% more account reporting data than required by taking on additional duties.

EXPERIENCEBar/Restaurant/Training Manager, 03/2012 to 01/2016

P.F. Chang's China Bistro － Santa Monica, CaliforniaProcessed an average of 60-70 invoices per month for a large-scale organization. Reduced timeand costs and increased efficiency by introducing new accounting procedures. Renegotiatedpayment terms with dozens of suppliers. Calculated figures such as discounts, percentageallocations and credits. Verified details of transactions, including funds received and total accountbalances. Suggested process improvements to secure prompt and regular receipts for theorganization.Coded the general ledger and processed vendor invoice payments. Opened andassigned new client accounts. Researched and resolved billing and invoice problems.

Banquet/Catering/Restaurant Manager, 08/2006 to 02/2009Shanghai Red's Restaurant － Marina Del Rey, California

Evaluated program performance against expectations. Managed operations in accordance withbudget requirements. Maintained compliance with company and legal requirements. Completedquarterly and yearly audits. Conducted randomized feedback surveys. Reviewed program

Page 2: La Tisha Thomas-Roberts Resume 1 (1)

needs and recruited qualified staff. Wrote recommendations for exceptional employees.Cultivated productive leadership team to drive improvements. Maximized employee retentionby creating positive work environment.

EDUCATIONCalifornia Life Insurance Agent : Life Insurance/Annuities, 2011

PFS － Pasadena , California, United StatesLicensed Life Insurance Agent training course with PFS.

Associate of Arts: Performing Arts, 2004