Konica Minolta PagePro 1400W User Manual

PagePro 1400W Users Guide

9J03-7743-01A1800803-001A

Thank YouThank you for purchasing a PagePro 1400W. You have made an excellent choice. Your PagePro 1400W is specially designed for optimal performance in Windows environments.

TrademarksKONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC.

PagePro is a trademark or registered trademark of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

All other product names are trademarks or registered trademarks of their respective holders.

Copyright NoticeCopyright 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., Marunou-chi Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All Rights Reserved. This document may not be copied, in whole or part, nor transferred to any other media or language, without written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

NoticeKONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make changes to this guide and to the equipment described herein without notice. Consid-erable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. makes no warranty of any kind including, but not limited to, any implied warranties of mer-chantability and fitness for a particular purpose with regard to this guide. KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for, or liability for, errors contained in this guide or for incidental, special, or conse-quential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated.

Conten

Contents

1 Introduction ....Getting Acquain

Space RequiPrinter Parts

Front VieRear Vie

About the ContAbout the Ind

Status MAbout the Ca

ContinuinCancellin

2 About the SoftwUtilities and Do

Drivers 8Utilities 8

System RequireSelecting DriveUninstalling thets

................................................................................................... 1ted with Your Printer 2

rements 2 3w 3w 3rol Panel 4icators 4

essages (Ready Indicator, Error Indicator) 5i

ncel Key 6g a Print Job after an Error Message 6g a Print Job 6

are ........................................................................................... 7cumentation CD-ROM 8

ments 9r Defaults 9 Printer Driver 10

ii

Displaying Printer Driver Settings 10Windows XP 10Windows 2000/Me/98SE 10

Using the Printer Driver 11Common Buttons 11

OK 11Cancel 11Apply 11Help 11Easy Set 11Paper View 11Printer View 12Watermark View 12Quality VDefault 1

Basic Tab 1Layout Tab Overlay Tab Watermark TQuality Tab Version Tab

3 Using the StatuWorking with th

Introduction Opening the Altering the SUsing the Sta

Recognizing StRecovering fromClosing the Sta

4 Using Media ...Media Specifica

What sizes oMedia Types 2

Plain Paper TransparenciEnvelopes Postcards 2Thick Paper What Is the G

ImageablPage MarginContents

iew 1222

13 13ab 13 13 14

s Display ................................................................................15e Status Display 16 16Status Display and Showing the Supplies Status 16ize of the Status Display Window 16tus Display 16

atus Display Alerts 17 a Status Display Alert 17

tus Display 17

..................................................................................................19tions 20f media can I use? 201 21es 23245 26uaranteed Imageable (Printable) Area? 26

e AreaEnvelopes 26s 27

Contents

Loading Media 28Tray 1 28

Loading Plain Paper 28Other Media 30Loading Envelopes 30Loading Transparencies/Postcards/Thick Paper 32

Manual Duplexing 33How do I manually duplex? 33

Output Tray 34Media Storage 34

5 Replacing Consumables ................................................................................ 35Replacing Consumables 36

Refilled ToneAbout Toner

Replacing a TonReplacing the D

6 Maintaining theMaintaining theCleaning the Pr

Exterior 52Interior 53

Cleaning

7 TroubleshootinIntroduction 5Preventing MedUnderstanding Indicator Messa

Error MessagService Mess

Clearing Media Clearing Proc

Solving ProblemSolving Other PSolving Problem

A Appendix .........Safety SpecificaTechnical Spec

Printer 78Consumable

User-RepService-Riii

r Cartridges 36Cartridges 36er Cartridge 38rum Cartridge 44

Printer ................................................................................... 49 Printer 50inter 52

the Media Feed Roller 53

g .............................................................................................. 578ia Misfeeds 59the Media Path 60ges 60es 60age 62Misfeeds 63edures 63s with Media Misfeeds 67

roblems 69s with Printing Quality 71

................................................................................................. 77tions 78

ifications 78

s Life Expectancies Chart 80laceable 80eplaceable 80

iv

Our Concern for Environmental Protection 81What is an ENERGY STAR product? 81Contents

Introduction

2Getting Acquainted with Your Printer

Space RequirementsTo ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below.

430 mm (16.9

Fron

3")

354 mm (13.9Getting Acquainted with Your Printer

")

341

mm

(13.

4")

240

mm

(9.4

")

269 mm (10.6")

410 mm (16.1")

t View Side View

330

mm

(1

")

Getting Acquai

Printer PartsThe following drawings illustrate the parts of your printer referred to through-out this guide, so please take some time to become familiar with them.

Front View

1Top cover

2Output tray

3Imaging cartridge (Toner car-tridge, Drum cartridge)

4Front cover

5Front cov

6Tray 1

7Control p

8Ventilatio

9Power sw

Rear View

1Fuser uni

2USB port

3AC powe

2

3

4

1nted with Your Printer 3

er grip

anel

n grilles

itch

t

r connection

68

Imaging

1

Drum cartridge

7

9

5

Toner cartridge

3

2

cartridge

4About the Control Panel1Ready indicator

2Error indicator

3Cancel key

About the InThe indicator

Off On Slow blink Blinking Rapid blin

2

1About the Control Panel

dicatorss use five types of signals:

ing1 blink every 2 seconds

1 blink per second

king2 blinks per second

3

About the Cont

Status Messages (Ready Indicator, Error Indicator)

Status messages indicate the current condition of the printer. The printer sta-tus also can be checked on the Status Display. (Refer to Working with the Status Display on page 16.) For details on the error messages and service messages, refer to Indicator Messages on page 60.

Ready indicator (green)

Error indicator (orange)

Condition Action

Off Off Power off None

On Off Ready to print None

Rapid blining

Blinking

On

Slow blink

Rapid blinrol Panel 5

k- Off Warming up None

Off Processing data None

Printing

On Initializing (power on) None

Canceling a print job

ing Off Energy Saver mode None

king alternately Waiting for manual duplex.

Load the second side of the media. (Refer to the Man-ual Duplexing on page 33.)

Waiting for a proof print Press the Cancel button if the proof print is acceptable. If it is not accept-able, hold down the Cancel button for more than 5 sec-onds to cancel the current job.

6About the Cancel KeyThe Cancel key allows you to:

Continue a print job after addressing an error message Cancel a print job Begin printing the back of the page during manual duplex printing" For details on manual duplex printing, refer to How do I manually

duplex? on page 33.

Continuing a Print Job after an Error Message

You can cont

No more Media of

the printe

" For depage

1 Check tha2 Perform t3 Press the

The print

Cancelling

You can canc

1 While datblinking),

2 Release tThe curreAbout the Control Panel

inue a print job after correcting the following types of errors:

media in the tray

a different format than that set in the printer driver was fed into r

tails on the error messages, refer to Indicator Messages on 60.t one of the above errors has occurred.

he corrective action.

Cancel key (less than 5 seconds). job continues.

a Print Job

el a print job that is currently being processed.

a is being processed or printed (the green Ready indicator is hold down the Cancel key for more than 5 seconds.

he Cancel key after both indicators light up. nt print job has now been cancelled.

About the Software

8Utilities and Documentation CD-ROM

Drivers

" For detail on the installation of the printer drivers, refer to the PagePro 1400W

Utilities

Drivers Use/BenefitPrinter Driver for Windows XP/2000

These drivers give you access to all of the printer features, including finishing and advanced layout. See also Displaying Printer Driver Settings on page 10.

Printer Driver for Windows Me/98SE

UtilitiesStatus DisplaUtilities and Documentation CD-ROM

Installation Guide.

Use/Benefity From the Status Display, the current

status of this printer, such as its consumables and error information, can be checked.

For details, refer to Working with the Status Display on page 16.

System Requir

System Requirements Personal computer

Celeron 333 MHz or higher

Operating System Microsoft Windows XP Home Edition/Professional, Windows 2000 Pro-fessional, Windows Me, Windows 98SE

Free hard disk space Approximately 128 MB of free hard disk space for printer driver and

Status Display

Approximately 128 MB of free hard disk space for image processing RAM

WindowsWindows

CD-ROM I/O interfa

USB 2.0 c

Selecting DBefore you sthe default dr

1 Choose th (Wind

From Right-Selec

(WindFrom Right-Selec

(WindFrom Right-Selec

2 Select theyou use.ements 9

XP: 128MB 2000/Me/98SE: 64MB

/DVD drive

ce ompliant port

river Defaultstart working with your printer, you are advised to verify/change iver settings.

e drivers properties as follows:

ows XP) the Windows menu bar, select start - Printers and Faxes. click the KONICA MINOLTA PagePro 1400W printer icon. t Printing Preferences - Basic tab.ows 2000) the Windows menu bar, select Start - Settings - Printers. click the KONICA MINOLTA PagePro 1400W printer icon. t Printing Preferences - Basic tab.ows Me/98SE) the Windows menu bar, select Start - Settings - Printers. click the KONICA MINOLTA PagePro 1400W printer icon. t Properties - Printer Properties - Basic tab. default settings for your printer, such as the default media size

10

3 Click Apply.4 Click OK to exit from the Properties dialog box.

Uninstalling the Printer DriverThis section describes how to uninstall the PagePro 1400W printer driver if necessary.

1 From the Start menu, choose Programs (Windows XP: All Programs), then KONICA MINOLTA PagePro 1400W Utilities, and then KONICA MINOLTA

2 In the UnThen click

3 The Page4 Restart yo

DisplayingWindows

1 From the and Faxe

2 Right-clicchoose P

Windows

1 From the the Printe

2 Display th Windo

printe

Windo1400WertiesUninstalling the Printer Driver

PagePro 1400W Uninstall.install window, select the KONICA MINOLTA PagePro 1400W. Uninstall.Pro 1400W driver will be uninstalled from your computer.

ur computer.

Printer Driver SettingsXP

start menu, choose Printers and Faxes to display the Printers s directory.k the KONICA MINOLTA PagePro 1400W printer icon and rinting Preferences.

2000/Me/98SE

Start menu, point to Settings, and then click Printers to display rs directory.e printer driver settings:

ws 2000Right-click the KONICA MINOLTA PagePro 1400W r icon and choose Printing Preferences.ws Me/98SERight-click the KONICA MINOLTA PagePro printer icon and choose Properties, then select Printer Prop-

.

Using the Print

Using the Printer Driver

Common ButtonsThe buttons described below appear on each tab.

OK

Click to exit the Printing Preferences dialog box, saving any changes made.

Cancel

Click to exit tmade.

Apply

Click to save

" Depenappea

Help

Click to view

Easy Set

This allows thspecify the ddescribed be

Name: Ty CommenAfterward, thchange the re

Select Defautheir default v

Paper View

Click the butter Driver 11

he Printing Preferences dialog box without saving any changes

all changes without exiting the Printing Preferences dialog box.

ding on the version of the operating system, Apply may not r.

the help.

e current settings to be saved. To save the current settings, esired settings, and then click Save. Specify the settings low, and then click OK.pe in the name of the settings to be saved.

t: Add a simple comment to the settings to be saved.e saved settings can be selected from the drop-down list. To gistered settings, click Edit.lts from the drop-down list to reset the functions in all tabs to alues.

on to display a sample of the page layout in the figure area.

12

" This button does not appear on the Watermark, Quality, and Version tabs.

Printer View

Click the button to display an image of the printer in the figure area.

" This button does not appear on the Version tab.Watermark View

Click this button to display a preview of the watermark.

" This bQuality Vi

Click this butt

" This bDefault

Click this but

" This b" When

are re

Basic TabThe Basic Ta

Specify th Specify th Select the Zoom (ex Specify th Specify th Specify th Turn on/o Print a sinUsing the Printer Driver

utton appears only when the Watermark tab is selected.

ew

on to display a sample of the settings selected in the Quality tab.

utton appears only when the Quality tab is selected.

ton to reset the settings to their defaults.

utton does not appear on the Version tab.

this button is clicked, the settings in the displayed dialog box set to their defaults. The settings on other tabs are not changed.

b allows you to

e orientation of the media

e size of the original document

output media size

pand/reduce) documents

e paper source

e type of media

e number of copies

ff job collation

gle copy for proofing

Using the Print

Layout TabThe Layout Tab allows you to

Print several pages of a document on the same page (Combination print-ing)

Rotate the print image 180 degrees Specify duplex printing Print a guide Specify booklet printing Specify image shift settings

Overlay Tab" Be su

tion thIn addlet inthe sp

The Overlay

Select the Add, edit Print the f

Watermark The Waterma

Select the Add, edit Lighten th Print the w

Quality TabThe Quality T

Specify w Control th Adjust the Specify ther Driver 13

re to use overlays with print jobs with a media size and orienta-at matches the overlay form. ition, if settings have been specified for Combination or Book-

the printer driver, the overlay form cannot be adjusted to match ecified settings.Tab allows you to

form to use

or delete overlay files

orm on all pages or only the first page

Tabrk Tab allows you to

watermark to be used

or delete watermarks

e density of the watermark

atermark on only the first page

ab allows you to

hether or not toner is conserved

e darkness of an image (Brightness)

contrast (Contrast)

e resolution for the printout

14

Version TabThe Version Tab allows you to view information about the printer driver.Using the Printer Driver

Using the Status Display

16

Working with the Status Display

IntroductionThe Status Display shows information about the current status of the printer (and its supplies) and allows you to specify various settings such as the time until the printer enters Energy Saver mode.

Opening the Status Display and Showing the Supplies Status

Use one of the following steps to open the Status Display:

WindowsKONICA KONICA

Windowsthen KONKONIICA

Altering the From the

the windo

From the the windo

Using the S When the

standby m

When theerror anderror mes

The function

Printer Stional stat

How to Rin order to

Printer Sand indica

Printing SWorking with the Status Display

XPFrom the start menu, choose All Programs, then MINOLTA PagePro 1400W Utilities, and then MINOLTA PagePro 1400W Status. 2000/Me/98SEFrom the Start menu, choose Programs, ICA MINOLTA PagePro 1400W Utilities, and then MINOLTA PagePro 1400W Status.

Size of the Status Display WindowDisplay menu, choose Status (Reduce) to decrease the size of w.

Display menu, choose Status (Expand) to increase the size of w.

tatus Display background of the printer graphic is green, the printer is in ode or a job is printing normally.

background of the printer graphic is red or yellow, there is an the job has been interrupted. The status of the printer and the sage are shown in the dialog boxes on the left.

areas include:

tatusDisplays text messages that describe the current opera-us of the printer.

ecoverProvides you with explanations of what you need to do correct problems and recover from error conditions.

tatus FigureShows a graphic representation of the printer tes where the problem is.

tatusDisplays the status of the current print job.

Recognizing St

Popup SettingAllows you to choose which message(s) you want to bring to the foreground when that particular condition occurs with the printer.

Select PrinterAllows you to select the printer that is displayed in the Status Display when multiple PagePro 1400W printer are connected to a single computer. In addition, if the Startup check box is selected, the Status Display is auto-matically started up when the computer is started up.

Printer InformationAllows you to check various information, such as the number of prints.

Supplies StatusDisplays the usage status (approximate percentage remaining) of the black toner cartridge and the drum cartridge.

Mode Sez Auto C

Print Stacontrol pa

Print Con

RecognizinWhen the Statask bar chanthe printer pr

RecoveringWhen the Staicon on the Widentifies wha

Closing theTo close the atus Display Alerts 17

ttingAllows you to specify the following:ontinue: If the Auto Continue check box is selected, printing

can continue even if the media size set in the printer driver is different from the size of the media loaded in the tray.

tus SheetPrints a list of status messages indicated by the nel indicators and a list of error messages.

fig PagePrints a configuration page.

g Status Display Alertstus Display detects a printing problem, the icon on the Windows ges from green to yellow or red, depending on the severity of

oblem.

from a Status Display Alerttus Display notifies you of a printing problem, double-click its indows task bar to open the Status Display. The Status Display t type of error has occurred.

Status DisplayStatus Display from the File menu, choose Exit.

18

" If you click the X button in the upper-right corner of the Status Display window to close the window, the Status Display remains available at the bottom right of the taskbar. Double-click the icon to open the Sta-tus Display window again.

" Wait at least 5 seconds before opening the Status Display again after it has been closed. Closing the Status Display

Using Media

20

Media Specifications

What sizes of media can I use?

" For cuthe ra

Media Media SizeMillimeters Inches

A4 210.0 297.0 8.2 11.7B5 (JIS) 182.0 257.0 7.2 10.1A5 148.0 210.0 5.9 8.3Legal 215.9 355.6 8.5 14.0Letter 215.9 279.4 8.5 11.0StatementExecutiveFolioLetter PlusUK QuartoFoolscapG. LetterG. LegalChinese 16KChinese 32K16KB5 (ISO) Envelope #10Envelope C5Envelope DLEnvelope MonarcEnvelope C6Envelope Chou #3Envelope Chou #4Japanese PostcarDouble PostcardCustom, MinimumCustom, MaximumMedia Specifications

stom sizes, use the printer driver to specify the settings within nges shown in the above table.

140.0 216.0 5.5 8.5184.0 267.0 7.25 10.5210.0 330.0 8.25 13.0216.0 322.0 8.5 12.69203.0 254.0 8.0 10.0203.0 330.0 8.0 13.0203.0 267.0 8.0 10.5216.0 330.0 8.5 13.0185.0 260.0 7.3 10.2130.0 185.0 5.1 7.3195.0 270.0 7.7 10.6176.0 250.0 6.6 9.8105.0 241.0 4.125 9.5162.0 229.0 6.4 9.0110.0 220.0 4.3 8.7

h 98.0 191.0 3.875 7.5114.0 162.0 4.5 6.4120.0 235.0 4.7 9.290.0 205.0 3.5 8.1

d 100.0 148.0 3.9 5.8148.0 200.0 5.8 7.976 127 2.99 5.00216 356 8.50 14.00

Media Types

Media TypesBefore purchasing a large quantity of special media, do a trial printing with the same media and check the print quality.

Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer.konicaminolta.com.

Plain Paper

Use plain pa Suitable fNoteDo not use tquality, med

DO NOT use Coated w

media, an

Carbon b Unapprov

heat-pres

Cold-wate Pressure Designed

film, and

Already p Dusty Wet (or d" Ke

no Layered

Capacity Tray 1 Up to 150 sheets, depending on the paper weight

OrientationDriver Media TypeWeight21

per that isor plain paper laser printers, such as standard office paper.

he media types listed below. These could cause poor print ia misfeeds, or damage to the printer.

plain paper that isith a processed surface (such as carbon paper, gloss-coated d colored paper that has been treated)

acked

ed iron-on transfer media (such as heat-sensitive paper, sure paper, and heat-press transfer paper)

r-transfer paper

sensitive

specifically for inkjet printers (such as superfine paper, glossy postcards)

rinted on by another printer, copier, or fax machine

amp)

ep media between 35% and 85% relative humidity. Toner does t adhere well to moist or wet paper.

Face up

Plain Paper

60 to 90 g/m (16 to 24 lb bond)

22

Adhesive Folded, creased, curled, embossed, warped, or wrinkled Perforated, three-hole punched, or torn Too slick, too coarse, or too textured Different in texture (roughness) on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt; too luminous Heat sensitive or cannot withstand the fusing temperature (180C

[356F])

Irregularly Attached Acidic Any otherMedia Types

shaped (not rectangular or not cut at right angles)

with glue, tape, paper clips, staples, ribbons, hooks, or buttons

media that is not approved

Media Types

Transparencies" Do not fan transparencies before loading them. Resulting static elec-

tricity may cause printing errors.

" If you touch the face of the transparencies with your bare hands, print quality may be affected.

" Keep the printer path clean. Transparencies are especially sensitive to a dirty media path. If there are shadows on either the top or the bottom of the sheets, see chapter 6, Maintaining the Printer .

" Remove transparencies as soon as possible from the output tray to avoid

You can printmedia feed, dronment. If pat a time.

" Loadistatic

Format the incation. Try prment.

Use transpa ApprovedDO NOT use Have stat Are speci

Capacity

OrientationDriver Media Type23

static buildup. continuously with transparencies. However, this could affect the epending on the media quality, static buildup, and printing envi-

roblems occur, stop the continuous printing and print one sheet

ng a large number of transparencies at one time may cause buildup, thus causing feeding problems.formation to be printed on the transparencies within your appli-inting your data on a sheet of plain paper first to check place-

rencies that are for laser printing

transparencies thatic electricity that will cause them to stick together

fied for inkjet printers

Tray 1 Up to 5 transparencies, depending on their thickness

Face upTransparency

24

EnvelopesPrint on the front (address) side only. Some parts of the envelope consist of three layers of paperthe front, back, and flap. Anything printed in these lay-ered regions may be lost or faded.

Use envelop Common

sharp fold

" Beareglu

Approved Dry DO NOT use Sticky flap Tape sea

ing

Transpare Too rough Material t Been pre

Capacity Tray 1 Up to 10 envelopes, depending on their thickness

Orientation Face upDriver Media Type

Envelope

Weight 91 to 163 g/m (25 to 43 lb)Media Types

es that areoffice envelopes approved for laser printing with diagonal joints, s and edges, and ordinary gummed flaps

cause the envelopes pass through heated rollers, the gummed a on the flaps may seal. Using envelopes with emulsion-based e avoids this problem. for laser printing

envelopes that haves

ls, metal clasps, paper clips, fasteners, or peel-off strips for seal-

nt windows

of a surface

hat will melt, vaporize, offset, discolor, or emit dangerous fumes

sealed

Media Types

PostcardsFormat postcard data within your application. Try printing your data on a sheet of plain paper first to check placement.

* For postcards that have already been printed on one side, up to 20 can be loaded.

Use postcar ApprovedDO NOT use Coated Designed Precut or Preprinte

feeds)

" If tar

Folded or

Capacity Tray 1 Up to 50 postcards, depending on their thickness*


Postcard

Weight 60 to 163 g/m (16 to 43 lb)25

ds that are for laser printers

postcards that are

for inkjet printers

perforated

d or multicolored (may result in media mis-

he postcard is warped, press on the warped ea before putting it in Tray 1.

wrinkled

26

Thick PaperPaper thicker than 90 g/m2 (24 lb bond) is referred to as thick paper. Test all thick paper to ensure acceptable performance and to ensure that the image does not shift.

DO NOT use Mixed wit

ing)

What Is the The printableup to 4 mm (0the media.

Each media sable area, thethe printer cadistortion.

This area is slimits (the phmargins requsoftware conmemory avai(printable) arall edges of t

Imageable

Envelopes hatype.

Capacity Tray 1 Up to 10 thick paper sheets, depending on their thickness


Thick Paper

Weight 91 to 163 g/m (25 to 43 lb)Media Types

thick paper that ish any other media in the trays (as this will cause printer misfeed-

Guaranteed Imageable (Printable) Area? area on all media sizes is .157") from the edges of

ize has a specific image- maximum area on which n print clearly and without

ubject to both hardware ysical media size and the ired by the printer) and straints (the amount of lable for the full-page frame buffer). The guaranteed imageable ea for all media sizes is the page size minus 4 mm (0.157") from he media.

AreaEnvelopes

ve a nonguaranteed imageable area that varies with envelope

a a

a

a

PrintableArea

a = 4 mm (0.157")

Media Types

" The envelope print orienta-tion is deter-mined by your appli-cation.

Page MarginsMargins are set through your application. Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins lose part of ytom-size youble area for o

Guaranteedarea

Nonguaranteed areaNonimageable area 4 mm (0.157")27

from which to choose. If you choose a standard format, you may our image (due to imageable area constraints). If you can cus-r page in your application, use those sizes given for the imagea-ptimum results.

28

Loading Media How do I load media?

Take off the top and bottom sheets of a ream of paper. Holding a stack of approx-imately 150 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray.

" Do not fan transparencies.NoteAlthough thimedia typestype except paper (suchadversely af

When refillingwith the new

Do not mix mfeeds.

Tray 1For details onrefer to Med

Loading P

1 Open TraLoading Media

s printer was designed for printing on a wide range of , it is not intended to print exclusively on a single media plain paper. Continuous printing on media other than plain as envelopes, thick paper, or transparencies) may fect print quality or reduce engine life.

media, first remove any media remaining in the tray. Stack it media, even the edges, then reload it.

edia of different types and sizes, as this will cause media mis-

the types and sizes of media that can be printed from Tray 1, ia Specifications on page 20.

lain Paper

y 1.

Loading Media

2 Slide the media guides apart to provide more space between them.

3 Load the tray.

" Dotheshplaloaon

29

paper face up in the

not load paper above mark. Up to 150

eets (80 g/m2 [22 lb]) of in paper can be ded into the tray at e time.

30

4 Slide the media guides against the edges of the paper.

Other Med

When loadingple, Transparprint quality.

Loading E

1 Remove a2 Slide the

provide mthem.

Loading Media

ia

media other than plain paper, set the media mode (for exam-encies, Envelopes, or Thick Paper) in the driver for optimum

nvelopes

ny media in the tray.

media guides apart to ore space between

Loading Media

3 Load the envelopes flap side down in the tray.

" Before loading enve-lopes, press them down to make sure that all air is removed, and make sure that the folds of the flaps are firmly pressed, other-wise the envelopes may become wrinkled or a media misfeed may occur.

" Up" Fo

flaloathethe

4 Slide the the edges 31

to 10 envelopes can be loaded into the tray at one time.

r envelopes with the p along the long edge, d the envelopes with flap toward the left of printer.

media guides against of the envelopes.

32

Loading Transparencies/Postcards/Thick Paper

1 Remove any media in the tray.2 Slide the media guides apart to

provide more space between them.

3 Load the tray.

" ThthadetypM21

4 Slide the the edges

Loading Media

media face up in the

e number of sheets t can be loaded differs pending on the paper e. For details, refer to edia Types on page .

media guides against of the media.

Manual Duplex

Manual DuplexingSelect paper with high opacity for duplex (2-sided) printing. For best results, print a small quantity to make sure the opacity is acceptable.

Only plain paper can be used for manual duplexing. Other types of paper cannot be used.

How do I manually duplex?1 In the printer driver (Layout tab/Double Sides), select Manual Double

Sides.

" To print a guide for manual duplex printing on the first page, select the

" SeSh

2 From the tings and

" Af3 Remove t

outs fromthen inseprinted si

" Alpaousuwhtraocpathe

4 Click Proc(less thanPrinting o

" If afroReing 33

Print Guide Paper check box and begin printing.

lect the necessary settings for Binding Position and Image ift.Print dialog box of your application, select the necessary set- print all pages.

ter printing one side, remove the remaining paper from Tray 1.he single-sided print- the output tray, and rt them into Tray 1, de down.

ign the edges of the per removed from the tput tray, and then be re that the paper is flat en it is loaded into the y. Media misfeeds may cur if the edges of the per are not aligned or paper is not flat.

eed on the screen of your PC or press the printers Cancel key 5 seconds). f the back of the paper begins.

misfeed occurs during duplex printing, printing cannot continue m the point where it was stopped after the misfeed is cleared. peat the procedure starting with step 2.

34

Output TrayAll printed media is output to the face-down output tray on top of the printer. This tray has a capacity of approximately 100 sheets (A4/Letter) of 80 g/m2 (22 lb) paper.

" If the media is stacked too high in the output tray, your printer may experience media misfeeds, excessive media curl, or static buildup.

" Remove transparencies as soon as possible from the output tray to avoid static buildup.

Media StorHow do I store m

Keep medload it.

Media thatoo much

If media haging and

Avoid mo35C [95

Avoid leaBefore using Output Tray

ageedia?

ia on a flat, level surface in its original wrapper until it is time to

t has been stored for a long time out of its packaging may dry up and cause misfeeding.as been removed from its wrapper, place it in its original pack- store in a cool, dark place on a level surface.

isture, excessive humidity, direct sunlight, excessive heat (above F]), and dust

ning against other objects or placing it in an upright position.

stored media, do a trial printing and check print quality.

Replacing Consumables

36

Replacing ConsumablesNoteFailure to follow instructions as outlined in this manual could result in voiding your warranty.

Refilled Toner Cartridges

NoteDo not use refilled toner cartridges. Any damage to the printer or quality problems catechnical su

About ToneThis printer uto avoid spilli

" Installtridgestatus

" The tocool wdust thclothe

CAUTIOIf you get toand consult

" ContaUS: pEuropReplacing Consumables

used by a refilled toner cartridge will void your warranty. No pport is provided to recover from these problems.

r Cartridgesses a black toner cartridge. Handle the toner cartridges carefully ng toner inside the printer or on yourself.

only new toner cartridges in your printer. If a used toner car- is installed, the indicator message will not clear and the supplies in the Status Display will not be updated.

ner is nontoxic. If you get toner on your skin, wash it off with ater and a mild soap. If you get toner on your clothes, lightly em off as best as you can. If some toner remains on your

s, use cool, not hot water, to rinse the toner off.

Nner in your eyes, wash it out immediately with cool water a doctor.

ct the following URL for recycling information. rinter.konicaminolta.com/products/recycle/index.asp e: printer.konicaminolta.com

Replacing Con

Keep toner cartridges:

In their packaging until youre ready to install them. In a cool, dry location away from sunlight (due to heat).

The maximum storage temperature is 35C (95F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality. Allow the toner to adapt to the environment for about one hour before use.

Level during handling and storage. Do not hold, stand or store cartridges on their ends or turn them upsinside thebecome cdistribute

Away fromsumables 37

ide down; the toner cartridges may aked or unequally

d.

salty air and corrosive gases such as aerosols.

38

Replacing a Toner CartridgeWhen replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA toner cartridges for your specific printer type, as listed in the table below. If you open the front cover, you can find your printer type and the toner cartridge part numbers on the consumables reorder label inside your printer.

NoteBe careful nspills, imme

When the tonFor details onAfter the toneables count.

" In thistridgecartridtridge

Printer Type

Printer Part Number Toner Cartridge Type

Toner Cartridge Part Number

AM9J03311

Toner Cartridge -Black (K) 9J042039J03316

EU 9J03211 Toner Cartridge -Black (K) 9J04202

AP

GCReplacing a Toner Cartridge

ot to spill toner while replacing a toner cartridge. If toner diately wipe it off with a soft, dry cloth.

er cartridge is worn out, the indicator on the control panel lights up. the indicator messages, refer to Indicator Messages on page 60. r cartridge is replaced, the printer automatically resets the consum-

manual, a toner car- attached to a drum ge is an imaging car-.

9J03218 Toner Cartridge -Black (K)9J04205

9J03212 Toner Cartridge -Black (K)

9J03213 Toner Cartridge -Black (K) 9J04204

Imaging Drum cartridge

Toner cartridge

cartridge

Replacing a To

1 Grab the front cover grip and open the front cover.

2 Pull the handle of the imaging cartridge toward you, and then pull out th

NoteDo not excartridgeperiod ofcartridgedecreaseresult.

NoteDo not toindicatedthe right;electronimay be delectricitAny dammishandwill void printer.ner Cartridge 39

e imaging cartridge.

pose the imaging to light for a long time. If the drum is exposed to light, d image quality may

uch the parts in the llustration at otherwise, the c parts of the printer amaged by static y from your body. age resulting from ling of the print unit the warranty of the

40

3 Move the lever on the toner car-tridge in the direction of the arrow.

4 Using both hands, separate the toner carttridge.

NoteWhen selevel.

Do not tootherwis

Do not tocartridge Replacing a Toner Cartridge

ridge and drum car-

parating the toner cartridge and drum cartridge, keep them

uch the PC drum under the flap of the drum cartridge; e, decreased image quality way result.

uch any metal parts of the drum cartridge and toner ; otherwise, damage from static electricity may result.

Replacing a To

NoteDispose of the empty toner cartridge according to your local regulations. Do not burn the toner cartridge.

5 Remove the new toner cartridge from its box." Do not throw away the box. It will be used to pack the used toner car-

tridge.6 Holding it firmly with both hands,

rock the toner cartridge left and right, forward and backward, to distribute the toner evenly.

7 Remove tfrom the t

NoteDo not touchof the toner decreased imresult.

ner Cartridge 41

he protective cover oner cartridge.

the developing roller cartridge; otherwise,

age quality may

42

8 While hold both the toner car-tridge and the drum cartridge in your hands, align the colored guide on the drum cartridge with the matching colored boss on the toner cartridge to fit the two cartridges together.

9 Align the imaging cartridge with the guidethen inse

NoteDo not inforce; oth

NoteDo not toindicatedthe right;electronimay be delectricitAny dammishandwill void printer.Replacing a Toner Cartridge

s in the printer, and rt the cartridge.

sert the imaging cartridge at an angle or with extreme erwise, the printer may be damaged.


Replacing a To

10 Press on the front cover grip and close the front cover.

11 Place the used toner cartridge into the box that the new toner cartridge was packed in.

12 Recycle tGeneral Iner Cartridge 43

he used toner cartridge referring to the instructions given in the nformation Guide.

44

Replacing the Drum CartridgeWhen the printed documents become faint or blurred, the drum cartridge may be defective.

The drum cartridge has a capacity of about 20,000 (continuous printing) let-ter/A4 pages (at an average of 5% or less coverage).

With the Printer menu in Status Display, print out the Configuration page, and then check the total number of printouts.

NoteThe OPC drutouch. Alwayyoure ready

" In thistridgecartridtridge

1 Grab the open the

Printer Type

Printer Part Number Drum Cartridge Type

Drum Cartridge Part Number

AM9J03311

Drum Cartridge 4519401

EU

AP

GCReplacing the Drum Cartridge

m is extremely sensitive to bright light, direct sunlight, and s leave the drum cartridge in its protective package until to install it.

manual, a toner car- attached to a drum ge is an imaging car-.

front cover grip and front cover.

9J03316

9J03211 Drum Cartridge 4519401

9J03218 Drum Cartridge4519401

9J03212 Drum Cartridge

9J03213 Drum Cartridge 4519401

Imaging Drum cartridge

Toner cartridge

cartridge

Replacing the D

2 Pull the handle of the imaging cartridge toward you, and then pull out the imaging cartridge.

NoteDo not touch the parts indicatedthe right;electronimay be delectricitAny dammishandwill void printer.

3 Move thetridge in tarrow.

4 Using bottoner carttridge.rum Cartridge 45

in the llustration at otherwise, the c parts of the printer amaged by static y from your body. age resulting from ling of the print unit the warranty of the

lever on the toner car-he direction of the

h hands, separate the ridge and drum car-

46

NoteWhen separating the toner cartridge and drum cartridge, keep them level.

Do not touch the developing roller of the toner cartridge; otherwise, decreased image quality may result.

5 Remove the new drum cartridge from its box." Do no

tridge6 While hol

tridge andyour handguide on the matchtoner carttridges to

NoteDo not touchotherwise, d

Do not touchotherwise, d

NoteDispose regulatioReplacing the Drum Cartridge

t throw away the box. It will be used to pack the used drum car-.ding both the toner car- the drum cartridge in s, align the colored

the drum cartridge with ing colored tab on the ridge to fit the two car-gether.

the PC drum under the flap of the drum cartridge; ecreased image quality way result.

any metal parts of the drum cartridge and toner cartridge; amage from static electricity may result.

of the used drum cartridge according to your local ns. Do not burn the drum cartridge.

Replacing the D

7 Align the imaging cartridge with the guides in the printer, and then insert the cartridge.

NoteDo not insert the imaging cartridge at an angle or with extreme force; otherwise, the printer may be damaged.

NoteDo not toindicatedthe right;electronimay be delectricitAny dammishandwill void printer.

8 Press on close the

9 Place thewas pack

10 Recycle tGeneral Irum Cartridge 47


the front cover grip and front cover.

used drum cartridge into the box that the new drum cartridge ed in.

he used drum cartridge referring to the instructions given in the nformation Guide.

Maintaining the Printer

50

Maintaining the Printer

CAUTIONRead all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printers covers and the interior of the printer body.

Handle the printer with care to preserve its life. Abuse may cause damage and void your warranty. If dust and paper scraps remain on the inside or out-side of the printer, printer performance and print quality will suffer, so the printer should be cleaned periodically. Keep the following guidelines in mind.

WARNINTurn off the cables beforotherwise, th

CAUTIOThe fuser unfuser unit te

Be carefufeeds, as

Do not pla Use a sof Never spr

could pennal circuit

Avoid usinvents (suc

Always teinconspic

Never usepads.

Always cltion.

Do not coit cools doMaintaining the Printer

G!printer, unplug the power cord, and disconnect all interface e cleaning. Do not spill water or detergent into the printer; e printer will be damaged and an electric shock may occur.

Nit is hot. When the right side cover is opened, the

mperature drops gradually (one hour wait time).

l when cleaning the inside of the printer or removing media mis- the fuser unit and other internal parts may be very hot.

ce anything on top of the printer.

t cloth to clean the printer.

ay cleaning solution directly on the printers surface; the spray etrate through the air vents of the printer and damage the inter-s.

g abrasive or corrosive solutions or solutions that contain sol-h as alcohol and benzene) to clean the printer.

st any cleaning solution (such as mild detergent) on a small uous area of your printer to check the solutions performance.

sharp or rough implements, such as wire or plastic cleaning

ose the printers covers gently. Never subject the printer to vibra-

ver the printer immediately after using it. Turn it off and wait until wn.

Maintaining the

Do not leave the printers covers open for any length of time, especially in well-lit places; light may damage the drum cartridge.

Do not open the printer during printing. Do not tap media stacks on the printer. Do not lubricate or disassemble the printer. Do not tilt the printer. Do not touch the electrical contacts, gears, or laser devices. Doing so

may damage the printer and cause the print quality to deteriorate.

Keep media in the output tray at a minimum level. If the media is stocked too high, your printer may experience media misfeeds and excessive media curl.

Keep the toner spil

When liftithe areas

If you getwash it ofmild soap


Make surplug in th Printer 51

printer level to avoid lage.

ng the printer, grasp shown in the figure.

toner on your skin, f with cool water and a .


e any parts removed during cleaning are replaced before you e printer.

52

Cleaning the Printer

CAUTIONBe sure to turn off the printer and unplug the power cord before cleaning.

Exterior

Control Panel Ventilation Grille

PrintCleaning the Printer

Filterer Exterior

Cleaning the P

Interior

Cleaning the Media Feed Roller

1 Turn off the printer, unplug the power cord, and disconnect USB cable before cleaning. Wait until the fusing section cools down (about 1 hour).

2 Grab the front cover grip and open the front cover.

3 Pull the hcartridge pull out th

NotePosition theas shown inBe sure to khorizontal abecome dirtDo not leaveremoved fordo not placein a locationto direct lighrinter 53

andle of the imaging toward you, and then e imaging cartridge.

removed imaging cartridge the illustration at the right. eep the drum cartridge nd place it where it will not y. the drum cartridge more than 15 minutes, and the removed drum cartridge where it would be exposed t (such as sunlight).

54

NoteDo not touch the parts indicated in the llustration at the right; otherwise, the electronic parts of the printer may be damaged by static electricity from your body. Any damage resulting from mishandling of the print unit will void the warranty of the printer.

CAUTIONDo not touchroller inside decreased imresult.

4 Wipe the soft, dry cCleaning the Printer

the image transfer the printer; otherwise,

age quality may

media feed roller with a loth.

Cleaning the P

5 Align the imaging cartridge with the guides in the printer, and then insert the cartridge.

NoteDo not insert the imaging cartridge at an angle or with extreme force; otherwise, the printer may be damaged.

NoteDo not toindicatedthe right;electronimay be delectricitAny dammishandwill void printer.

6 Press on close the rinter 55


the front cover grip and front cover.

Troubleshooting

58

IntroductionThis chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help.

Preventing media misfeeds Page 59

Understanding the media path Page 60

Indicator messages Page 60

Clearing media misfeeds Page 63

Solving problems with media misfeeds Page 67

Solving other problems Page 69

Solving probIntroduction

lems with printing quality Page 71

Preventing Med

Preventing Media MisfeedsMake sure that...Media matches the printer specifications.

Media is flat, especially on the leading edge.

The printer is on a hard, flat, level surface.

You store media in a dry location away from moisture and humidity.

You remove transparencies from the output tray immediately after printing to avoid static buildup.

You always adjust the media guides in Tray 1 after inserting the media (a guide that is feeds, and prYou load the arrow on the

Avoid...Media that is

Double feeditogether). Fanning tran

Loading more

Overfilling the

Allowing the misfeeding msheets at oneAllowing the ia Misfeeds 59

not properly adjusted can cause poor print quality, media mis-inter damage).media printing-side up in the tray (many manufacturers place an end of the wrapper to indicate the printing side).

folded, wrinkled, or excessively curled.

ng (remove the media and fan the sheetsthey may be sticking

sparencies since this causes static.

than one type/size/weight of media in a tray at the same time.

trays.

output tray to overfill (the output tray has a 150-sheet capacityay occur if you allow media to accumulate more than 150 time).

output tray to fill with more than a few transparencies.

60

Understanding the Media PathUnderstanding the printers media path will help you locate media misfeeds.

1 Output tray

2 Imaging cartridge

3 Tray 1

4 Fuser unit

Indicator MThe control pprinter and heindicators, re

For details ontor, Error Indi

Error MessaThese messacan continue

Ready indicator (green)Blinking

1

2

4Understanding the Media Path

essagesanel indicators (Ready, Error) provide information about your lp you locate each problem. For details on the lighting of the

fer to About the Indicators on page 4.

the status messages, refer to Status Messages (Ready Indica-cator) on page 5.

gesges indicate errors which you must correct before a print job

or the printer status returned to Ready.


Condition Action

Blinking Communication Error Check the printer cable.

Print Over-run Turn off the printer. After a few seconds, turn on the printer. Change to a lower resolution.

3

Indicator Messa

Rapid blinking alter-nately

No media in the tray specified in the printer driver.

Load the appropriate type of media into Tray 1.

Media size error

If the Auto Continue option has been acti-vated in the Status Dis-play, the sheets already

Load the appropriate size media into Tray 1.

Off

Off

On

On

On



Condition Actionges 61

fed in is automatically ejected after a predeter-mined time.

Blinking Media jam Clear the jam, close the front cover, and then continue with the print job.

No toner cartridge is installed.

Install the toner car-tridge.

On Front cover or top cover is open.

Close the front cover or top cover.

Slow blink-ing

Toner near empty Prepare a new toner cartridge.

Blinking Toner empty Replace the toner car-tridge.

Rapid blinking

Toner cartridge end Replace the toner car-tridge.

A toner cartridge other than a genuine KONICA MINOLTA toner cartridge has been detected.

Install a genuine KONICA MINOLTA toner cartridge.

A toner cartridge for a dif-ferent region has been detected.

Install a toner car-tridge that is appropri-ate for this printer and the current region.

62

Service MessageThis message indicates a more serious fault that can only be corrected by a customer service engineer.



Condition Action

Off Rapid blink-ing

Fatal error Turn the printer off, then on again. If the problem persists, contact your vendor or Indicator Messages

authorized ser-vice provider.

Clearing Media

Clearing Media Misfeeds To avoid damage, always remove misfed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further misfeeds. Do not reload media that has misfed.

NoteThe image is not fixed on the media before the fusing process. If you touch the printed surface, the toner may stick to your hands, so be careful not to touch the print face when removing the misfed media. Make sure not to spill any toner inside the printer.

CAUTIOUnfused tonIf you accidebest as you hot water, towith cool wa


If, after cleariwindow persimisfeed mes

Clearing Pro1 Grab the

open the Misfeeds 63

Ner can dirty your hands, clothes, or anything else it gets on. ntally get toner on your clothes, lightly dust them off as can. If some toner remains on your clothes, use cool, not rinse the toner off. If toner gets on your skin, wash it off ter and a mild soap.


ng the media misfeed, the misfeed message in the control panel sts, open and close the printers covers. This should clear the sage.

ceduresfront cover grip and front cover.

64

2 Pull the handle of the imaging cartridge toward you, and then pull out the imaging cartridge.

NotePosition theas shown inBe sure to khorizontal anbecome dirtDo not leaveremoved fordo not placein a locationto direct ligh

NoteDo not touchin the llustraotherwise, ththe printer mstatic electriAny damagemishandlingvoid the war

3 Pull out ththe feedinClearing Media Misfeeds

removed imaging cartridge the illustration at the right. eep the drum cartridge d place it where it will not

y. the drum cartridge more than 15 minutes, and the removed drum cartridge where it would be exposed t (such as sunlight).

the parts indicated tion at the right; e electronic parts of ay be damaged by

city from your body. resulting from of the print unit will ranty of the printer.

e jammed media along g direction.

Clearing Media

CAUTIONThe fusing unit is extremely hot. Touching any part near the fusing unit may result in burns.

Do not touch the image transfer roller inside the printer; otherwise, decreased image quality may result.

4 Align the the guidethen inse

NoteDo not insercartridge at extreme forcprinter may

NoteDo not touchin the llustraotherwise, ththe printer mstatic electriAny damagemishandlingvoid the war Misfeeds 65

imaging cartridge with s in the printer, and rt the cartridge.

t the imaging an angle or with e; otherwise, the be damaged.

the parts indicated tion at the right; e electronic parts of ay be damaged by

city from your body. resulting from of the print unit will ranty of the printer.

66

5 Press on the front cover grip and close the front cover.

6 Grab the top cover grip and open the top cover.

7 Pull out a

8 Press on close the Clearing Media Misfeeds

ny jammed media.

the top cover grip and top cover.

Solving Problem

Solving Problems with Media Misfeeds" Frequent misfeeds in any area indicate that area should be checked,

repaired, or cleaned. Repeated misfeeds may also happen if youre using unsupported print media.

Symptom Cause SolutionSeveral sheets go through the printer together.

The front edges of the media are not even.

Remove the media and even up the front edges, then reload it.

The media is moist from humidity.

Remove the moist media and replace it with new, dry media.

Media mis-feed mes-sage stays on.

Media is misfeeding.s with Media Misfeeds 67

Too much static elec-tricity is present.

Do not fan transparencies.

The top cover needs to be opened and closed again to reset the printer.

Open and close the top cover of the printer again.

Some media remains misfed in the printer.

Recheck the media path and make sure that you have removed all of the misfed media.

The media is not cor-rectly positioned in the tray.

Remove the misfed media and reposi-tion the media properly in the tray.

The number of sheets in the tray exceeds the maximum allowed.

Remove the excess media and reload the correct number of sheets in the tray.

The media guides are not correctly adjusted to the media size.

Adjust the media guides in the Tray 1 to match the size of the media.

Warped or wrinkled media is loaded in the tray.

Remove the media, smooth it out, and reload it. If it still misfeeds, do not use that media.



The recommended transparency is fac-ing the wrong way in Tray 1.

Load the transparencies according to the manufacturers instructions.

68

Media is misfeeding.

Envelopes are facing the wrong way in Tray 1.

Load the envelopes in Tray 1 so the flaps are facing down and into the printer.

If the flaps are on the long edge, load the envelopes with the flap toward the left of the printer.

Transparencies have collected static elec-tricity in the tray.

Remove the transparencies and load them in Tray 1 one sheet at a time. Do not fan transparencies before loading them.

Symptom Cause SolutionSolving Problems with Media Misfeeds

Unsupported media (wrong size, thick-ness, type, etc.) is being used.

Use KONICA MINOLTA-approved media.

See Media Specifications on page 20 for supported size.

The media feed roller is dirty.

Clean the media feed roller.

For more details, refer to Interior on page 53.

Solving Other P

Solving Other Problems" To order KONICA MINOLTA consumables, go to www.q-shop.com.Symptom Cause SolutionPrinter power is not on.

The power cord is not correctly plugged into the outlet.

Turn off the printer, confirm that the power cord is correctly plugged into the outlet, and then turn on the printer.

Something is wrong with the outlet con-nected to the printer.

Plug another electrical appliance into the outlet and see whether it operates properly.

The power switch is Turn the power switch off (O position),

Printing takes too much time.

Blank pagescome out during print-ing.roblems 69

not correctly turned on (I position).

then turn it back to the on (I position).

The printer is con-nected to an outlet with a voltage or fre-quency that does not match the printer specifications.

Use a power source with the specifica-tions listed in appendix A, Technical Specifications on page 78.

The printer is set to a slow printing mode (for example, thick paper or transpar-ency).

It takes more time to print with special media. When using regular paper, make sure that the media type is set properly in the driver.

The printer is set to power saving mode.

It takes time for printing to start in power saving mode.

The job is very com-plex.

Wait. No action needed.

A toner cartridge for a different region or an unapproved toner cartridge is installed.

Install a KONICA MINOLTA toner cartridge approved for your specific printer.

The toner cartridge is defective.

Check the toner cartridges. The image will not be printed if the cartridges are empty.

The wrong media is being used.

Check that the media type set in the driver matches the media loaded in the printer.

70

Not all pages print.

The printer has the wrong kind of cable.

Check your cable.

The Cancel key was pressed.

Make sure no one pressed the Cancel key while your job was printing.

The tray is empty. Check that the trays are loaded with media, in place, and secure.

A document is printed with an overlay file which has been cre-ated by a

Print the overlay file using a PagePro 1400W driver from the PagePro 1400W Utilities and Documentation CD-ROM.

Printer resets or turns off fre-quently.

With Combi-nation on multiple cop-ies, the out-put is incorrect.

You hear unusual noises.

Media is wrinkled.

Symptom Cause SolutionSolving Other Problems

non-PagePro 1400W driver.

The power cord is not correctly plugged into the outlet.

Turn off the printer, confirm that the power cord is correctly plugged into the outlet, and then turn on the printer.

A system error occurred.

Contact Technical Support with the error information.

Both the driver and the application have been set for collation.

For Combination on multiple copies, choose Collate only in the drivers Basic Tab. Do not set collation in the application.

The printer is not level.

Put the printer on a flat, hard, level sur-face not to exceed 1 slant in any direction.

There is a foreign object stuck inside the printer.

Turn off the printer and remove the object. If you cannot remove it, contact Technical Support.

The media is moist from humidity or hav-ing water spilled on it.


The media feed roller or fuser unit is defec-tive.

Check them for damage. If necessary, contact Technical Support with the error information.


Use KONICA MINOLTA-approved media. See Media Specifications on page 20 for supported sizes and types. For a complete list of approved media, go to www.printer.konicaminolta.com.

Solving Problem

Solving Problems with Printing Quality

Symptom Cause SolutionNothing is printed, or there are blank spots on the printed page.


Remove the toner cartridge and check it for damage. If it is damaged, replace it.

The printer driver is not set correctly.

Select the proper setting in the printer driver to switch from transparencies to plain paper.

The drum cartridge is Remove the drum cartridge and check s with Printing Quality 71

defective. it for damage. If it is damaged, replace it.


Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media.

The media set in the printer driver mis-matches the media loaded in the printer.

Load the correct media in the printer.

The power source does not match the printer specifications.

Use a power source with the proper specifications.

Several sheets are being fed at the same time.

Remove the media from the tray and check for static electricity. Fan plain paper or other media (but not transpar-encies), and replace it in the tray.

Media is not set prop-erly in the tray.

Remove the media, tap it to straighten it out, return it to the tray, and realign the media guides.



72

The entire page is printed in black.



The drum cartridge is defective.

Remove the drum cartridge and check it for damage. If it is damaged, replace it.

Image is toolight; there islow image density.

Image is toodark.

Symptom Cause SolutionSolving Problems with Printing Quality

The laser lens is dirty. Clean the laser lens.


Remove the moist media and replace with new, dry media.

There is not much toner left in the car-tridge.

Replace the toner cartridge.



The media type is set incorrectly.

When printing transparencies, enve-lopes, postcards, or thick paper, spec-ify the appropriate media type in the printer driver.





Solving Problem

Image is blurred; background is lightly stained; there is insufficient gloss of the printed image.





The print density is uneven.

Irregular print or mot-tled image appears.

Symptom Cause Solutions with Printing Quality 73


Install new toner cartridges.






Adjust the humidity in the media stor-age area. Remove the moist media and replace it with new, dry media.


Use KONICA MINOLTA-approved media. See Media Specifications on page 20 for supported sizes.





74

There is insufficient fusing or the image comes off when rubbed.




Use KONICA MINOLTA-approved media. See Media Specifications on page 20 for supported sizes.

The media type is set incorrectly.

When printing transparencies, enve-lopes, postcards, or thick paper, spec-ify the appropriate media type in the printer driver.

There are toner smudges or residual images.

There are toner smudges onthe back sideof the page (whether or not it has been duplexed).

Symptom Cause SolutionSolving Problems with Printing Quality

One or more of the toner cartridges are defective or installed incorrectly.


The media transfer roller is dirty.

Clean the media transfer roller.

If you think the transfer roller should be replaced, contact Technical Support with the error information.

The media path is dirty with toner.

Print several blank sheets and the excess toner should disappear.





Solving Problem

If the problemformed, conta

For contact in

Abnormal areas (white or black) appear in a regular pat-tern.






Image defects.

Lateral linesor bands appear on image.

Symptom Cause Solutions with Printing Quality 75

is not resolved, even after all of the above have been per-ct Technical Support with the error information.

formation, refer to the General Information Guide.


The toner cartridge is leaking.








The media path is dirty with toner.

Print several sheets and the excess toner should disappear.





Appendix

78

Safety Specifications

Technical S

Printer

PrinterSafety standards U.S. model UL 60950, CSA C22.2 No. 60950

European model EU Directive 73/23/EECEU Directive 93/68/EECEN 60950 (IEC 60950)

China model GB 4943

EMC standards U.S. model FCC part 15 subpart B class BICES-003

European model EU Directive 89/336/EEC

Type

Print system

Exposure sys

Developing s

Resolution

First print

Print speed

Warm-up timSafety Specifications

pecifications

EN 55022 (CISPR Pub. 22) class B EN 61000-3-2EN 61000-3-3

China model GB 9254 class B, GB 17625.1

Australian model AS/NZS 3548 class B

Desktop laser beam printer

Electrostatic dry powder imaging system

tem Laser diode + polygon mirror scanning

ystem Electrophotographic printing system

600dpi 600dpi, 1200dpi 600dpi

1200dpi 600 dpi Within 13 seconds (A4/Letter)

16 pages per minute for A417 pages per minute for letter

e 21 seconds or less at startup

Technical Spec

Media sizes Paper A4, B5(JIS), A5, Legal, Letter, State-ment, Executive, Folio, Letter Plus, UK Quarto, Foolscap, G Letter, G Legal, Chinese 16K, Chinese 32K, 16K, Custom media sizes

Envelopes B5(ISO), #10, C5, DL, Monarch, C6, Chou #3, Chou #4

Postcard Japanese Postcard, Double Post-card

Paper/Media Plain paper (60 to 90 g/m2; 16 to 24 lb.) Recycled paper (60 to 90 g/m2; 16 to 24 lb.) Transparencies Envelopes

Paper feedin

Input capacit

Output capac

Operating tem

Operating hu

Power supply

Power consu

Amperage

Acoustic Noi

External dimTray1 and thclosed)

Weight

Interface

Standard meifications 79

Postcard Thick paper (90 to 163 g/m2; 24 to 43 lb.)

g Tray 1

y Tray 1: 150 sheets

ity Output tray: 100 sheets

perature 10 to 35C (50 to 95F)

midity 15 to 85%

110-127 V, 50-60 Hz220-240 V, 50-60 Hz

mption 120 V: 900 W220-240 V: 900 W

120 V: 8.0 A or less220-240 V: 4.5 A or less

se Printing: 54 dB or lessStandby: 39 dB or less

ensions (with e output tray

Height: 240 mm (9.4")Width: 354 mm (13.9")Depth: 269 mm (10.6")

Printer: approximately 6 kg (2.7 lb.)Drum cartridge: approximately 0.4 kg (0.9 lb.)Toner cartridge: approximately 0.3 kg (0.7 lb.)

USB 2.0 (Bulk transfer)

mory 8 MB

80

Consumables Life Expectancies Chart

User-Replaceable

Service-R

Item Average Life Expectancy (in Simplex Pages)

Toner Cartridge Starter Cartridge: Average Cartridge Yield 1,000 standard pages.Replacement Cartridge: Average Cartridge Yield 2,000 standard pages.Declared yield value in accordance with ISO/IEC 19752

Drum cartrid

Item

Media feed

Transfer rol

Fuser unitTechnical Specifications

eplaceable

" The toner cartridge life will be shorter when using intermittent printing.

ge 20,000 continuous printing

" The drum cartridge life will be shorter when using intermittent printing.

Average Life Expectancy

roller When continued media jams occur

ler 50,000 pages

30,000 pages

Our Concern fo

Our Concern for Environmental Protection

As an ENERGY STAR Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency.

What is an

An ENERGYcally switch tSTAR producand helps pror Environmental Protection 81

ENERGY STAR product?

STAR product has a special feature that allows it to automati-o a low-power mode after a period of inactivity. An ENERGY t uses energy more efficiently, saves you money on utility bills tect the environment.

Index

Index

CCombination 70Consumables

Toner cartridge 36

DDrum cartridge

Replacing 44

EEnvelope 24

IImageable area 26Indicator

Error messages 6Service messagesStatus message 5LLoading media 28

MMaintenance 50Manual duplexing 3Media

Clearing misfeeds0 62

Imageable area 2Loading 28Path 60Preventing misfeeSize 20Weight 20

Media path 60Media storage 34Media type

Envelope 24Plain paper 213

6383

6

ds 59

84

Postcard 25Thick paper 26Transparency 23

Misfeed problems 67Clearing 63Media path 60Preventing 59

OOutput tray 34Overlay printing 70

PPage margins 27Plain paper 21Postcard 25Preventing media mPrint quality 71Printer

Parts 3Printer driver 11

Setting 10Printer driver (Post

Basic tab 12Layout tab 13Overlay tab 13Quality tab 13Version tab 14Watermark tab 13

SStatus display 16

Closing 17Opening 16Using 16

TThick paper 26Toner cartridge

Replacing 38Transparency 23Troubleshooting 57

Media misfeed 67Nothing is printed

Printer resets 70isfeeds 59

script, PCL)

71Index

Thank YouTrademarksCopyright NoticeNoticeIntroductionGetting Acquainted with Your PrinterSpace RequirementsPrinter PartsFront ViewRear View

About the Control PanelAbout the IndicatorsStatus Messages (Ready Indicator, Error Indicator)

About the Cancel KeyContinuing a Print Job after an Error MessageCancelling a Print Job

About the SoftwareUtilities and Documentation CD-ROMDriversUtilities

System RequirementsSelecting Driver DefaultsUninstalling the Printer DriverDisplaying Printer Driver SettingsWindows XPWindows 2000/Me/98SE

Using the Printer DriverCommon ButtonsOKCancelApplyHelpEasy SetPaper ViewPrinter ViewWatermark ViewQuality ViewDefault

Basic TabLayout TabOverlay TabWatermark TabQuality TabVersion Tab

Using the Status DisplayWorking with the Status DisplayIntroductionOpening the Status Display and Showing the Supplies StatusAltering the Size of the Status Display WindowUsing the Status Display

Recognizing Status Display AlertsRecovering from a Status Display AlertClosing the Status Display

Using MediaMedia SpecificationsWhat sizes of media can I use?

Media TypesPlain PaperTransparenciesEnvelopesPostcardsThick PaperWhat Is the Guaranteed Imageable (Printable) Area?Imageable Area-Envelopes

Page Margins

Loading MediaTray 1Loading Plain PaperOther MediaLoading EnvelopesLoading Transparencies/Postcards/Thick Paper

Manual DuplexingHow do I manually duplex?

Output TrayMedia Storage

Replacing ConsumablesReplacing ConsumablesRefilled Toner CartridgesAbout Toner Cartridges

Replacing a Toner CartridgeReplacing the Drum Cartridge

Maintaining the PrinterMaintaining the PrinterCleaning the PrinterExteriorInteriorCleaning the Media Feed Roller

TroubleshootingIntroductionPreventing Media MisfeedsUnderstanding the Media PathIndicator MessagesError MessagesService Message

Clearing Media MisfeedsClearing Procedures

Solving Problems with Media MisfeedsSolving Other ProblemsSolving Problems with Printing Quality

AppendixSafety SpecificationsTechnical SpecificationsPrinterConsumables Life Expectancies ChartUser-ReplaceableService-Replaceable

Our Concern for Environmental ProtectionWhat is an ENERGY STAR product?

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Konica Minolta PagePro 1400W User Manual