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Kesan Stress di Tempat Kerja [email protected] ... Kesan Stress di Tempat Kerja [email protected] Dr Mohamad Syazli Fathi Ahmad Redzuan Mohd Hanapiah Occupational Safety, Health & Environment

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  • Kesan Stress di Tempat Kerja [email protected]

    Dr Mohamad Syazli Fathi

    Ahmad Redzuan Mohd Hanapiah

    Occupational Safety, Health & Environment (OSHE) Unit

    UTM Kuala Lumpur

    22 Ogos 2017

  • Definisi Stres di Tempat Kerja

    • Stres : Emosi @ Fizikal terganggu .....

    • Bila permintaan kerja tidak setanding dengan

    – Kemampuan

    @

    – Sumber

  • Kesan Stress di Tempat Kerja

    • Individu • Organisasi Individu Organisasi

  • Stress Memberi Kesan dalam

    Pelbagai Keadaan (1) Kesan fisiologi seperti:

    P h

    o to

    b y

    ®T h

    in ks

    to ck

  • Stress Memberi Kesan dalam

    Pelbagai Keadaan

    (1) Kesan fisiologi seperti:

    – penyakit jantung

    –Ulser

    –darah tinggi

    –sakit kepala

    –gangguan tidur

    P h

    o to

    b y

    ®T h

    in ks

    to ck

  • Stress Memberi Kesan dalam

    Pelbagai Keadaan

    Badan kita

    P h

    o to

    b y

    ®T h

    in ks

    to ck

  • Stress Memberi Kesan dalam

    Pelbagai Keadaan (2) Kesan psikologi/kognitif seperti:

    P h

    o to

    b y

    ®T h

    in ks

    to ck

  • Stress Memberi Kesan dalam

    Pelbagai Keadaan

    (2) Kesan psikologi seperti

    Rasa Sakit Hati Kemurungan Keresahan Keletihan Perasaan Membara

    P h

    o to

    b y

    ®T h

    in ks

    to ck

  • Video: Knowledge Sharing

    1. Buli

    Tugasan:

    • Langkah perlu diambil jika perkara ini berlaku.

    1. Anda sebagai orang yang berada bersama orang yang mencetus situasi.

    Buli.mp4

  • Stress Memberi Kesan dalam

    Pelbagai Keadaan

    Perasaan dan Emosi Kita.

    P h

    o to

    b y

    ®T h

    in ks

    to ck

    P h

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    In psychology, emotion is often defined as a complex state of feeling that results in physical

    and psychologicalchanges that influence thought and behavior.

  • Participants were asked to color in areas of the body that were activated by the emotion (yellow/red) and also areas that were

    deactivated by the body (blue)

    One interesting 2013 study tried to portray how we experience emotions in the body. Participants were instructed to color where they actively experienced the emotion in their body. Participants created similar bodily sensation maps for basic and complex emotions, ranging from love to sha me.

    Source: https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it

    https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it https://www.psychologytoday.com/blog/urban-survival/201505/5-ways-stress-hurts-your-body-and-what-do-about-it

  • Stress Memberi Kesan dalam

    Pelbagai Keadaan (3) Tingkah laku :

    P h

    o to

    b y

    ®T h

    in ks

    to ck

  • Stress Memberi Kesan dalam

    Pelbagai Keadaan

    (3) Tingkah laku : Pretasi kerja

    menurun Kemalangan

    meningkat Kadar lantikhenti

    (turnover) tinggi Sikap terlalu

    agresif

    P h

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    to ck

  • Distress vs Eustress

    EUSTRESS - moderate or normal psychological stress interpreted as being beneficial for the experiencer.

    DISTRESS - pain or suffering affecting the body, a bodily part, or the mind

  • Kesan EUSTRESS Terhadap Organisasi

    • Kebaikan kepada organisasi seperti berikut:

    Kekuatan Fizikal Motivasi Meningkat

    Fokus semasa kecemasan Kardiovaskular lebih efektif

  • Kesan Distress Terhadap Organisasi

    • Meningkat kos operasi organisasi disebabkan oleh:

    Ponteng Kerja Kadar Pertukaran Kerja Meningkat

  • Kesan Distress Terhadap Organisasi

    • Meningkat kos operasi organisasi disebabkan oleh:

    Staf Sakit Psikologi & Kerjasama Antara Staf

  • Kesan Distress Terhadap Organisasi

    • Meningkat kos operasi organisasi disebabkan oleh:

    Penurunan Produktiviti Pampasan Akibat Tuntutan Kemalangan

  • Stress & Keselamatan Di Tempat Kerja

    Stress juga boleh menyebabkan peningkatan kemalangan di tempat kerja.

  • Video: Knowledge Sharing

    1. Loss Focus

    • Bagaimana untuk mengelak dari berlakunya perkara sebegini?

    Loss Focus.mp4

  • Sumber: https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor

    https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor https://id.linkedin.com/pulse/1-dari-3-rakyat-malaysia-ada-masalah-mental-abdul-shukor

  • • Kecederaan Badan Yang Teruk merupakan PENYEBAB kepada MENTAL STRESS kepada pekerja tersebut dan AHLI KELUARGA beliau?

    • Di manakah ROOT CAUSE(s) dalam KES INI?

    1. Cara yang diguna oleh pekerja tersebut adalah SALAH

    2. Penyelia (Supervisor) tidak prihatin terhadap cara kerja yang SALAH

    3. Prosedur Kerja yang dilakukan adalah SALAH

    4. Manual Prosedur Kerja SELAMAT TIDAK disediakan

    5. MAJIKAN (Pengurusan) TIDAK tahu yang prosedur kerja SELAMAT atau SALAH.

    6

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