Kelsey Smith Aviation Career Resume

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Dear Hiring Coordinator:Please accept this letter and accompanying resume as application for employment, or for any other positions that are available. I sincerely appreciate your time and consideration of my credentials with regard to your program.My name is Kelsey Smith and I am a graduate of Hampton University. I received my Bachelors of Science degree majoring in Aviation Management focusing in Air Traffic Control. I am seeking employment, with your company and have attached my resume for your consideration. It briefly outlines my education, aviation experience, employment, awards and references. Working for the Federal Aviation Administration has taught me many ways to analyze the National Airspace System as we know it. The goal is to find more effective ways to expedite aircraft through different hazards. Different hazards can be associated with weather, bird strikes, analogous population and anything else that affects the dynamics of the aircraft characteristics. The aerospace industries primary goal is to keep the airspace system a safe place and maintain little to no room for error. Research is conducted to conclude the most beneficial way analyzing statistical data. I believe I will be an asset to helping reach the common goal of your companys request. I have strong analytical problem solving skills, help create new detailed ideas, and profound in Microsoft Office including Publisher, Word, PowerPoint, Access, and Excel. I enthusiastically take leadership roles once given a task, or if I find a task needed to be addressed. I am also persistent in working to finish a goal with a group or doing so individually. My peers and colleagues have also deemed me as an honorable and trustworthy communicator among projects. I have an extraordinary love for aviation, and all that comes with it. I am motivated to refine my skills and want to learn from the best the industry has to offer, and that is why I want to work with your company.My commitment to excellence, drive for tangible results, and integrity in all aspects of my career will serve your company for which I am applying, and will enable me to achieve the success needed while serving as a valued member. I would greatly appreciate the opportunity to discuss my qualifications for this position, so please feel free to contact me at your earliest possible convenience. Thank you, once again, for your time and consideration in this matter, and I look forward to hearing from you soon.Sincerely,Kelsey C. Smith(301) 257-7449EDUCATIONHampton Universitygraduate May 10, 2015Bachelors of Science and Engineering in Aviation Management, Air Traffic Control Related courses: Airport Management, Aviation Foundations, Aviation Legislation, Tower Operations and lab, Crew Resource Management, Flight Safety, Terminal Operations and lab, Environmental Science, Weather andClimate, and Business Organization Management.

EXPERIENCE

Southern Regional Technological and Recreational Center September 2016-presentCustomer Service Agent Fort Washington, MDProviding excellent customer service throughout MNCPPC locations Processing membership passes/payments through POS for clientsAnswering and directing phone calls in a timely mannerSuccessfully help members select and pay for registrationProviding accessibility for different clients with special needs

Tucker Road Community Center Aug 2016Aviation Program Director Fort Washington, MD Directing students for daily activities demonstrated Creating schedules for the aviation program on a weekly basisMonitoring students on field trips to airports and facilitiesSupervising other staff among task that need to be completed

Federal Aviation Administration Mar. 30,2016- July 27th, 2016Mike Monroney Aeronautical Center Air Traffic Control Specialist traineeOklahoma, OK Learned dynamics of the NAS Educated on various aircraft characteristics and performancesDemonstrated knowledge of Non-radar and Radar procedures Utilized rules and regulations used by the FAA in the 7110.65 and .10Practiced safety procedures for expediting aircraft through the national airspace systemAnalyzed and developed skills to enhance airport operations by monitoring dataFamiliarized aircraft characteristics and how they perform in airspace conditionsAnalyzing and determining routes for aircraft to fly that comply with important limitationsMulti-tasking to complete tasks that do not use automated systems and verifying correct dataCompleted on the job training with course study of academicsUsed in depth technology to adhere to safety regulationsParticipated in scenarios under former air traffic controllers to record, plan and simulate problemsSolicit PIREPs from pilots to multiple aircraft on frequencyAdvanced critical thinking skills by issuing reroutes to aircraft for areas such as military airspace, restricted areas and prohibited areas.Handled emergencies in a timely manner and assured the relay of pertinent informationMaintaining oral communications continuously with all aircraft on frequency for safe and expeditious flow

Southwest Airlines Reagan National Airport Jan 7, 2016-Mar.25, 2016Customer Service Agent Arlington, VADemonstrating excellent customer service by tending to every passengers requestAnalyzing flight possibilities daily for over 1,000 passengers Lifting, bending, and moving luggage Announcing opening flights for gate operationsProcessing boarding passes, checking in Law enforcement officers, and personnel

Tucker Road Community Center July- Aug 2015Aviation Program Director Fort Washington, MD Directing students for daily activities demonstrated Creating schedules for the aviation program on a weekly basisMonitoring students on field trips to airports and facilitiesSupervising other staff among task that need to be completed

NASA Langley Visitors Center Virginia Air and Space Center Sept. 2014- May 2015Museum Educator Hampton, VAPerform hands on activities with children involving STEMTeach after school activities about the fundamentals of aviationInvolve children in the daily activitiesEnsure a safe, fun, and productive learning environment

Hampton University Tuskegee Airmen Inc. Aviation STEM Youth Academy July 2014Assistant Teacher Hampton, VAMentored underprivileged students, taught the legacy of the Tuskegee AirmenLed field trips to Fort Eustis and the Virginia Air and Space CenterTaught students the fundamentals of STEM and air transportationHighlighted aviation through hands on activities in classrooms

VOLUNTEERHampton University 2011-2015Student Recruitment Team: Selected to lead and conduct tours, answered questions from parents and potential students, and distributed flyers and pamphlets. Aviation Department Mentor: Served as mentor, tutor, and teacher assistant.ORGANIZATIONSOrganization of Black Aerospace Professionals2015

AWARDSHampton University Advisors Academic Achievement Award 2015Tuskegee Airmen Inc. Certification of Appreciation2014Hampton University School of Engineering and Technology Certification of Appreciation2014

References:

Devasgus WatersFederal Aviation AdministrationWork: (202) 267-6174Cell: (202) [email protected]

Taurice StaleySouthwest AirlinesCustomer Service SupervisorCell: (703) [email protected]

Mrs. Margaret BrowningHampton UniversityAcademic AdvisorCell: (757) [email protected]

Dionna JonesTucker Road Community CenterFacility Director(301) [email protected]

Steve BowenSouthern Regional Technological and Recreation CenterFacility DirectorCell: (410) [email protected]